Thousand Oaks location could use some assistance. Dropped my pup off for an 8 AM appointment, and I…read morecalled at 12:30 to see what's going on. Associate explained he didn't like the blow dryer. News to me because he's had baths at multiple Lucy's locations many times and regularly. They explained they were letting him air dry. Air dry a GSD? Now he smells like wet dog. When I picked him up at 12:50 no bandanna or cologne. Not the first time they missed that. Makes you wonder if all the services were performed when you pay $150. Manager attempted to interject but kept interrupting me. At that point, I was checked out. He stated he would inquire and call. No attempt to fix it right then. It's been two and a half hours and still no call. I'll drive a bit further to the 1604 location or look for another dog bather.

I LOVE, LOVE, LOVE this place. The grounds are beautiful, the staff is super friendly, they are…read moresuper organized with pick-up and drop off and very reasonably priced. They offer full days and half days too. They have little pools for the dogs to walk in, trees everywhere and lots of shade for the Summer months. They have live cameras (accessible through the web site) in all areas to watch your kids throughout the day. They ensure all vaccinations are current so your dog will be safe and complete temperament tests before your dog interacts with the pack. My boy was recently adopted from the Animal Defense League and he was so scared. I am sure he never experienced Doggy daycare before. They were patient with him and loved on him as if he was their own. When he got really nervous they separated him and gave him some space. He is now a regular several times a week. They have great financial packages, offer tons of services and soon they will opening the area to wash your own doggies. They also offer free day care if you have a primary dog and foster another and they are dropped off together. How amazing is that!!!!!! Ten stars goes to Lucy's.

Great customer service and grooming for my Shih Tzu. Love the open concept for my pet.read more

WOW!!! These folks are AWESOME! First off, it's not a place where the pets are stacked in cages-…read morethey're happily roaming free. This was so important to me and Holly, my dear 9 month Shitzhu. This was her first groom (she was shaggy and had some major mats). Jennifer is a miracle worker! She transformed Holly beyond my wildest dreams. We will be regulars here for sure... I'm so grateful we found this place!

I took my twin Yorkie boys here and they hate grooming. They came out so cute, sweet, and happy…read more Tails were wagging. I'm very pleased with the grooming service I received for my 18-month-old twins. The twins are a handful and the staff took such good care of them. Very grateful and will be returning in 6-8 weeks. Book now because the appts fill up quick.

This is a great little shop near our neighborhood. No more driving into town for a groomer. We take…read moreboth our little pups there. They come home sparkling clean and smelling sweet. Others have now found them and you may have a wait on your appointment. Give them a try, you won't be disappointed.

We bring out dogs here every couple of months to get their nails trimmed. Everyone is always…read morefriendly and we trust they will get the job done. We have a weenie dog and if you know, you know He hates having his feet touched, and they are always great with him. We are always in and out.

These guys rock. I moved to Kerrville but still drive back for my babies baths and nails. Bree and…read moreJodi been making their lives special for over a decade. They know everyone's quirks of which are many and work to get past them all. One of the big chains told us they could not do our dogs because they are difficult. Bree lies to us everytime and says they are perfect angels. We know better but its a testament to just how good puppy power is!

The first time I went here my dog was overdue for a haircut, and I normally groom her, but life is…read morebusy, so wanted to try taking my Maltese/Shih Tzu here. I made sure that she was brushed out well. I asked for a full grooming, etc. and it was $73. They left her looking very pretty, but didn't do much on her head/face. I had to blend the body and head and trim up her face. I knew it wasn't going to last long. The 2nd time I took her I called and said that I'd already groomed she, but I wanted them to grind her nails and trim her feet/pads. They said they could do that. I brought her in and they did a hack job on her face! I'll never go here again. They don't verify or communicate before charging ahead. The groomer scolded her with the wrong name and was very rushed, grabbing her chin hair and cutting even as my dog wasn't holding still at all.

Happy to update my rating from a few years back. Different dog groomers working there and we gave…read morethem another chance. Our little guy cooper has been getting treated like a prince for his last couple of sessions and he loves going. They always follow our requests and we've been very happy.

Our recent groomer unfortunately moved away so we were stuck trying to find another compassionate,…read moresweet, and reliable person. So happy my neighbor mentioned this mobile grooming business. Marissa came highly recommended and I was easily able to make an online appointment with her the same week! Once I filled out some basic online info regarding my dog and signed a consent, all communication was confirmed through texts and email. Loved and appreciated the reminders regarding the appointment. Marissa arrived promptly within the time slot chosen. Our dog, Kahlua, spent a little over an hour in the mobile van getting groomed. After he was done, he looked like an entirely different dog! Of course in a very good way, he was one hot mess prior and we had nicknamed him fur bomb lol The grooming included bath, dry, cut, ear/eye cleaning , nail trim, and external anal gland expression. Afterwards, he smelled fabulous too! She spritzed him with a bit of some good smelling stuff. Marissa was super sweet, friendly, answered all our questions, and had a wonderful demeanor with Kahlua. You can tell she really cares about what she does. Thank you for a wonderful experience! Military discount was offered and tips are preferred in cash or Venmo.

While the groomers themselves are talented, caring, and provide quality service, the company's…read moreoperations and communication are extremely disappointing. Appointments are changed -- including appointment times and assigned groomers -- without proactive communication or adequate notice to customers. Follow-up commitments are not honored, and communication throughout the process is inconsistent and unprofessional. A business providing customer services should prioritize clear communication, reliability, and accountability. Unfortunately, this company falls short in those areas. The groomers deserve recognition for their work, but the overall customer experience is negatively impacted by poor management and lack of dependable communication.

Love love love Good Dog Grooming. Discovered them through Yelp after requesting quotes from…read moresurrounding groomers and not only were they the highest rated but they also had some of the best pricing. I take two of my gals every other month for summer trims, they have sensitive bellies so I always request they not be shaved to avoid razor burn. The last place I was taking them would only follow this request half the time but I have not had a single issue with GDG. They also follow little instructions like leaving a poof at the end of their tails like a lion's or trimming a little mohawk on one of them. The owners are super sweet and very caring, juggling two little dogs can be tricky but they always offer assistance getting them out to my car during pickup. Be sure to call and schedule an appointment though, the can be booked pretty far in advance.

Because of previous bad experiences, I am very particular where I take my dog. Good Dog does more…read morethan good. I love that they take their time and take into consideration any disability concern you may have for your pet (I.e. My Maltese has luxating patellas and requires careful care around her legs. Every time I pick her up, she is as happy as she can be. I can tell that she feels as good as she looks. In times before, she would be shaking and distraught for hours after I picked her up. After mentioning something to the vet, they informed me it may be the groomers. Now that I've found Good Dog Grooming- I know they were right! This couple really does care and it shows! Thank you Doug and Kathy!

I cannot recommend Rubber Doggies enough! We have been coming here for years, and they treat my dog…read morelike family every single time. We recently joined their monthly membership, and it has been a total game-changer. Not only is it convenient and affordable, but my dog stays looking and smelling good. It's so clear how much they genuinely care about the animals. If you want a groomer who is patient, kind, and incredibly skilled, this is the place! Not to mention we love the holiday backdrop.

Rubber Doggies always does an amazing job on my pups when I take them there . The staff are always…read moreprofessional and my dogs are never nervous when I get them back . The are always happy .