PERMANENTLY CLOSED SAD. Out of business. We're nice people. They are elderly and out of business…read morepermanently. We used to use this nice couple.

After 51 years in business, they are closing their doors today. The Gangemi Custom Tailors has…read more been a neighborhood institution for decades and they will be missed!

SHE IS AMAZING!! thank you so much for everything i was so happy with my dress and veil outcome…read moreEVERYONE loved it ! you really made my vision come true !

I dropped off 4 items in August and never got them back. I've called numerous times to check on my…read morealterations order and have been greeted with a full voicemail and a consistently closed storefront. Two of the items were vintage pieces, over 25 years old. So sad because every review I read before dropping off my items was remarkable.

Exceptional tailoring of a few jackets by Martin Miller at a fair price and reasonable timeframe…read more Two jackets needed heavy reconstruction (one taken in around waist and sleeves shortened, one sleeves shortened and altered to surgeon cuffs) and one jacket sleeves altered to surgeon cuffs.

I'm so thrilled that Alts opened its newest location in Greenwich--such an exciting addition for…read morethose of us who live outside of Manhattan! I've been a client for nearly a decade, and it's been amazing to see their growth. Over the years I've visited a number of their NYC studios such as Union Square, Grand Central, SoHo, West Village, Tribeca, and every single time I've been blown away by their service. You get what you pay for! They always go above and beyond to make sure everything fits perfectly, and somehow manage to make the whole experience enjoyable and stress-free. At the new Greenwich studio, I worked with Humberto, the lead fitter, and he was fantastic--friendly, professional, and put me completely at ease. The studio itself is gorgeous: stylish, chic, and perhaps one of the nicest Alts locations I've been to. Plus, there's plenty of parking right on Putnam Avenue, which makes it super convenient. I recently brought in more than 10 garments (dresses, sweaters, skirts and jeans). Mix of complex and simple alterations. It's incredible that they are able to handle everything with ease. I also needed some outfits rushed for an event and the team was able to accommodate my short window. Within just 3 days I got an email that everything was ready for pickup--and the tailoring was flawless! Thank you to Jess, the store manager, and the front desk receptionist--they were both so welcoming and professional. Couldn't be happier and highly recommend Alts for any alteration needs, no matter how complex or simple.

Dina is a fantastic person! She shortened my party dress and she did such a great job! God bless…read moreher! I'm actually gonna see her soon to shorten another dress!

Dina is very sweet and talented with alterations, but she is not up to the management aspects of…read morethe business. She had done some excellent alterations for me about 18 months ago so I came back with a dress I had bought online that needed four things done: the collar altered into a scoop neck from a higher, folded-over collar, the length shortened, the sleeves shortened, and a tuck put in under the sleeves at the bust. I needed it for an event on 4/30 and I brought it in between five and six weeks in advance. She said it would be done on 4/4. I called after 4/4 and she said she had tried to reach me (she hadn't) to ask if I wanted a V neck or a rounded scoop neck. She does not seem to take notes on what has to be done. I reminded her that I wanted a rounded scoop neck and she said she would do it the next week. I waited over a week and called her again and she said she had not done it yet but would do it the following week and it would be ready that Thursday. The timing was getting tight and I asked her if she thought there was any chance it wouldn't be done and she said no. I went there that Thursday (less than a week before the event) and the hem was done perfectly, the scoop neck was higher than we had discussed but it was okay, she totally forgot the sleeves (which she did right away in 10 minutes), but she said she was not going to do the part under the arms because it did not work to do it. She is very elderly and I was polite but I asked why she did not tell me that on the times that we had spoken. She did not answer. I did not have time to bring it elsewhere so I could not wear it, I had to wear another dress, because it looked weird with the puffy fabric under the arms. I tried wearing it with a padded camisole and that didn't help, the extra fabric was more under the arms. I would not use her again unless there was no due date and it was just something simple like a hem.

I don't recommend this laundry.. I had 2 bad experiences…read morewith my suites totally disappointed.. they not even washed so smelly came back

I used to use go here before the pandemic and the owners were so nice. Finally went back with a…read moreload of items including a coat and 3 long sweaters. When I picked up a week later I realized that the sweaters smell like someone else and there was a feather from a vest or coat on one. They don't feel or smell clean - as though they were treated with lots of other stuff but not cleaned properly. I'm grossed out by it and will have to find another location to actually get them cleaned. I will say that the previous owners always had the racks full of dry cleaned clothes and now the place is empty. I should have seen that as a red flag. Update: I just pulled the 4 curtain panels that were dry cleaned and they were shrunk. So not happy right now

Pat did an amazing job on my daughters dress for her 8th grade dance!!…read more She was kind , and sweet and worked well with us!! Thank you again Pat !!!

Pat was great to work with. She hemmed a dress I had for a wedding and added rouching. I also had…read moreher help me put two flags together so I had a double sided flag with very durable rivets (it lasted all season on our boat!). She communicated well and I believe she was fairly priced. It's nice to work with such personable people.

I went here to have custom embroidery done on a shirt for my brother's birthday. Diana was SO…read morehelpful and kind. It came out amazing, he absolutely loved it, wore it immediately. My dad was also very impressed! They have a big Instagram following and also is full service cleaner. Family business great people highly recommend!!!

Friendly, fast and fair prices. Have used them for alterations as well as cleaning--all good.read more

They have very convenient hours and service availability. I brought in a few items for dry cleaning…read moreand alterations, and I was able to be seen in less than 15 minutes. The dry cleaning items had a quick turnaround, just a day or so, while the alterations took about a week (which is also quick). Everyone who assisted me was friendly and attentive. The dry cleaning was competitively priced, but I did feel that the alterations were a bit high. I don't have much to compare with, other than evening gowns, but I was surprised that taking in the waist on a pair of pants was more expensive than those gowns in the past. The payment system was a bit confusing as well. I'll admit, I did not notice the signs inside the establishment that indicated "cash only," so that is my fault, but the electronic invoice that I was sent made it appear as though I could pay with card online. The website also does not have clear indication about payment types accepted. In a day and age when not many people carry cash or have paper checks anymore, this could be a drawback for people utilizing this business.

I brought in a Ralph Lauren comforter with pen stains. The service did not deliver what it…read morepromised: several stains remained and the label was damaged, with a hole in the fabric. During my complaint, the owner/manager behaved in an intimidating and discriminatory manner, suggesting that I was a threat while exercising my rights as a customer. This type of treatment is unacceptable. Reputable businesses respect their customers; this one does not.

Great location they just need MORE HELP! Upon walking in there was a lot of customers and 2 sales…read morepeople. If we didn't have to figure out who actually worked there, our experience probably would've been great! There was one sales lady there who was great! She was moving as quickly as possible. Would I go to this location again? Absolutely!!

Horrible customer service from the minute I stepped into the store. Dismissive and unhelpful. I…read morewasn't, but what if I needed a suit for a funeral or major event??? Had no interest in helping me. Avoid!!!