Monica, is always professional and polite. Does great work. She is so stinking cute, I want to adopt her as my aunt. She has done all my pilot uniform alterations along with my jeans and dress pants. Went to another place once, never again. read more

Consistent excellence quality, great advice, great service, reasonable price. Love this business

I called to get rates and the person who answered was rude. I have designer clothes I need to get altered but def won't be going there.

This place is professional and efficient. They do quality work at a fair price. Will return

Monica does an excellent job. I have used her for a number of outfits. She has an "eye" for what complementary on you.

I wish I could give Monica 10 Stars!!!! She is so kind and efficient. She really took care of me in such a personable way. She is the best in the city!!! Don't walk, runnnnn to her services;) read more

Tailor & Unique - Ms Monica altered my jumpsuit in the waist area. She had me snatched for my event Definitely will return for more alterations. The best!! - Sewing & Alterations Near Me - Rochester Hills, Michigan

I recently had a pair of my favorite jeans hemmed and I asked if she could keep the original jean hem. I'm not sure how she did it but she shortened the length and made it look original as if the pants were never altered! She even matched up the side seems! That is next level talent! And at a reasonable price too! I highly recommend Tailor & Unique for all your alteration needs! read more

Very happy I found this place. Most of the Tailors around the area have closed or have limited hours. Not here. The owner is very sweet, does great work, and is done when she says she will be done. It is a litttttle bit more expensive than I thought. But I don't use Tailor's very often. I'll return the next time I need something done for sure! read more

She is the best around. I would highly recommend. We are lucky to have her in Rochester Hills read more

Thank you, Tailor&Unique, for the beautiful and creative alterations you did for my mother of the bride dress!!

I will never go to another tailor as long as Monica is around. She truly goes above and beyond in regards to customer service. She charges a LITTLE bit more than my previous tailor, but I will gladly pay the premium for far superior service and quality of work. She has done extra work for me without charging me extra (e.g. shortened sleeves on a peacoat from the shoulder and only charged me the standard sleeve shortening price, which everyone knows is time consuming and costly) and did the job flawlessly. I know she lives quite a bit away from the shop as well, but I hope she stays in this location forever. read more

Monica provides outstanding quality service. I will never go to another tailor ever. Prices are excellent and reasonable. I would not hesitate to recommend Tailor Unique to anyone. read more

I have been taking my clothes to Monica for over 5 years now and she always manages to do an amazing job and in a timely professional manner, I will continue to send my family and friends to her. Kimberly read more

I highly recommend this place! Monica is a very kind, and detailed woman. I went in to have 2 pants tailored. Within a little over 15mins, she had completed the measurements, and had me at the register ready to go. I didn't feel rushed at all. Within a week, I picked up the pants, and they now fit wonderfully! Very happy! read more

Monica is amazing. Her work is flawless. I've recommended her to many of my friends and clients and everyone has been absolutely amazed at her work. From shirts to designer jeans, prom dresses to wedding dresses, Monica does it all and with such precision. You won't be disappointed!!! read more

This place provides impeccable service and results. I have had many old jeans repaired good as new. I very highly recommend this business to others. read more

Monica is an amazing seamstress. She can fix anything and she is always so lovely to talk to. Highly recommend!

I had a friend recommend this tailor and was very excited to try her. I had a bridesmaid dress hemmed by her and she did a great job so I took another bridesmaid dress and a few cocktail dresses in for alterations. Not only did she get the dates mixed up on when the second bridesmaid dress and cocktail dresses were ready but when I came to pick up the cocktail dresses on the second date they weren't ready for pick-up, on the day she said they'd be ready. I don't live close by so had to trek it back her way to pick them up at a later time. After trying on two of the cocktail dresses (that were taken in at the waist) they are too tight and unwearable. I have been the same dress size for 10 years, so it's not due to weight gain. She was nice the first time but work product went downhill as I am unable to wear two of my favorite dresses. read more

I have a Lululemon jacket that the zipper broke on after 1 year. I had to send it back to the company in New York. First hey lost it, but then found it and said they can not replace their own zipper because it is water proof. Actually, it was glued in and not stitched. So I go the jacket back and was told to come to Tailor Unique. Monica said she didn't t know if she could do the job only because of the zipper being glued in. I asked her to try anyway, since I couldn't wear the jacket. She called me a few days later. She did a fantastic job. I couldn't even tell it from the original. Not only is she a great seamstress, but so friendly and kind to talk with. I would return again if I needed any work done. read more

I've been to several tailors but this one is the best by far. She is always cordial, speedy, honest, and her work is perfectly done. I'm hard to fit, so I have had sleeves and pants shortened on many of my clothes, as well as for my husband. My son had a sport coat altered here as well and everything always looks great. Now I would never go anywhere else. Highly recommended!! read more

I've had 3 dresses altered here and had no problem. The prices are reasonable and location is close-by. They know how to alter clothes but they lack customer service. It wasn't their fault but one day at 1:15pm I went to pick up my bridesmaid dress and the entire plaza had a power outage. With my luck of course it was the day that I was leaving out of town for a wedding. Long story short I got a hold of the shop's owner from one of the workers working on the power who I'm assuming he got from the plaza's higher up or owner. Monica (tailor shop owner) was not nice over the phone & we spoke for 5 minutes. I told her my situation and she pretty much told me she couldn't help me get my dress for the wedding because she was "an hour away" and said "it's not my fault, even Kohl's has no power" as if I asked or cared about Kohl's. She recommended I pick up my dress the following day when I had already mentioned I was scheduled to leave at 4:30pm today. She also stated she could not open the door not only because she was an hour away but also because there was no power. News to me we need power to open a door with a key? .. then she got upset because I had her phone number and said "now everyone will be calling me" ?? As if I was gonna solicit her personal phone number. In the end she told me she could have someone open the store for me at 2pm which I was grateful for. So I waited. As soon as the door opened for me, me being thankful for them going out of their way (mind you it's their own business with paying customers), the son immediately & with attitude asked me what exactly happened and who I called to get his mom's number and he had a pad of paper to write everything down. First of all, attitude. It's your damn business, act like you care and act like a professional. Second of all, thank you for assuming that I had CALLED someone (he claimed I called a phone number to retrieve his mom's number which I did NOT). He complained that he had to drive 40 miles to open the shop for me, he accused me of harassing and discriminating his mother which I find hilarious because not once did I harass/discriminate/threaten her nor anyone involved, and he said my phone call to her was illegal. I suggested that they could've let their customers know the situation, the customers who had items to pick up that were already called in. But that was probably too much work for them. He responded "what do you want us to do? There's no power. Do you want us to sit here all day?" (May not be word for word but it was something along those lines). He was very rude, so I grabbed my dress and walked out sarcastically apologizing that he had to drive 40 miles for a PAYING CUSTOMER. Will never go back there again. I'm sorry (sarcasm) you had to go out of your way for one of your paying customers and ruined your unexpected day off of work. I am a registered nurse AND own a small photobooth business. I had one mishap (photobooth event) at 9pm when my employee called about one of our printers acting up during a wedding reception. So I left my house while I was getting ready for bed, went to grab another printer at my shop, drove 20 miles to the event, AND told the bride I was giving her two extra FREE hours of rental time for the technical difficulty ($150 value). That's how you do customer service. You represent your company. You want to make your customers happy so they keep coming back for more. Welp they just lost one customer and will also pass along to a few of my friends that have gone there to forget about that place. I'd rather drive 40 miles or 1 hour away to get my clothes altered than come back here. I hope this review helps because god forbid something similar happens, no one should have to go what I went through and be treated like crap and feel like you're a nuisance all because we chose to get clothes altered at your company. read more