They treat the dogs like family. My dog comes home relaxed and tired in a good way! Pick up and…read moredrop off is super easy.

If I could give zero stars I would. I am so disappointed in my experience with them. My dog was at…read moreDogtopia in Maplewood for 2hrs. I get a phone call saying my dog has a small cut on her head and that everything's fine. I go pick her up and find a large laceration on her head and once I got home I found a puncture wound on her side that my vet confirmed went down to the muscle tissue. The Dogtopia manager told me that she did not clean the wounds she used a non-antibacterial non-scented baby wipe and applied ointment. This is going to trap bacteria in and a wound this deep can easily get infected especially in an environment with lots of dogs. Their staff "doesn't know what happened". They will not share any of the surveillance footage. They only offered to pay the vet bill once I threatened to take legal action if they didn't. I have worked at dog daycare's prior and we had never sent a dog home with injuries like that and no idea how they happened and no explanation. They tried to tell me that she hit her head at first and it was a small cut and upon inspecting her it is a large laceration all the way through the skin and I discovered the puncture wound because she was licking it once she got home and that goes down to the muscle. It blows my mind that they downplay it so much and will not share their surveillance video. They are clearly not watching them/keeping rooms under control. I would never feel comfortable allowing them to watch my dog ever again, they are not taking safety as a priority. If you're understaffed you need to stop taking in dogs at a certain point so that staff members can actually maintain a supervised and controlled environment. My vet said either staples or stitches so I went with staples because they are a little over $300 versus $900 for stitches. It took me threatening my legal team reaching out to them for them to even refund the cost of a half-day charge when she was there for two hours before I picked her up because of injury. I had to push even more to get them to pay the vet bill eventually. The only reason I had my dog there is because I was hit by an SUV and was physically unable to take my dog to burn energy as she is just over one year old. So now not only am I trying to heal my broken wrist and fractured knee, but I am also tending to the staples on her head and her ribs, antibiotics, pain medication, and anxiety medication. My dog is so playful and sweet, absolutely loves people and absolutely loves other dogs. It's going to absolutely crush me if I see her confidence or friendliness extinguished in any way from this experience. Update in regards to their reply: they have my email address have not sent me any solid explanation as to what happened still. I have so many doctors appointments, phone calls with my lawyer, and I am trying to rest ice and elevate myself and now take care of my dog on top of all that. I don't have the time to sit on the phone with you while you tell me that you don't have an explanation, in different words nine times over. Reply to my email when you figure it out and if you can't figure out what happened, shame on you. You shouldn't be running a dog care business.

We've always received excellent care from the team here and were very sad to have to leave them…read morebehind when we moved two hours north. After a suspicious experience with an emergency vet up here, we packed up the babies and made the trek back down to Maplebrook for a second opinion. It yielded a much better outlook for our boy, who was already perking back up after his experience over the weekend. I mention "the team" and not solely the doctors or techs because every person employed at this building will treat you and your pets with empathy and respect.

This is an amazing team. They have worked with 4 cats of mine and the care and dedication they show…read moreis amazing. For around 7 years, I have driven 40 minutes with my constantly meowing kitties because I wouldn't trust any other vet with their care. Doctor Amber is so talented and well informed and truly works through any health complication that could come up. They are the best! Thank you so much!

The clear money grab everytime you bring a pet in. You can see for yourself the lack of care for…read moreyour pets

I've been taking my cats to White Bear Animal Hospital for the last 6 or 7 years. I will not take…read morethem anywhere else. They are great with handling my two tri-colored cats (aka high attitude cats). I live in St. Cloud and make the drive down every time. I took one of my cats to a different vet once and the quality of care was such a downgrade, they did not handle my girl with the same care that White Bear Animal does. From my experience they do not push unnecessary procedures or medications and have been very kind when I was struggling with paying for care.

I love this place for great prices on dog food. They mark down 25lb bags when the expiration…read moredates get close and also let Uluru use a manufacturer coupon or store coupon on top of a already 75% off price. Bottom line great deal. Staff are friendly and knowledgeable about products and don't oversell any brand. Always great at the cash register with member perks and carrying my purchase to my vehicle. I would say 5 stars but the bath area is a little under maintained even though they "sanitized" between pets I would have preferred a more thorough approach for me and my dog. This could be better and easily improved for a 5 star rating.

Megan, the groomer at the Vadnais Heights location gave our Cavalier Fry the best haircut he's ever…read morehad! Thanks Megan!!!

Sami has welcomed our "Eddie Bear" into her home multiple times over the past 2 years and we are so…read morehappy knowing he will be well cared for. Eddie is an older dog who is used to being the center of attention, and he loves visiting Sami. We enjoy the daily updates Sami provides and it helps us travel easier knowing what Eddie is doing well and enjoying the TLC he gets. Steve & Anita O.

Caring for a 2-year old puppy who is stressed from a recent move and a little confused in her new…read morehome is never easy... and Sammy jumped in and saved us! She is attentive, caring and dedicated to her pets (and their owners!) She is responsive and timely... and we have entrusted her with both walks and home boarding. We would highly recommend you consider Twin Cities Dog Walking and Pet Services.

The staff at Keller Lake have always been loving and patient with the pets I have brought there…read more When I lost my previous dog last year to heart disease, I didn't think I would get ever get another dog. But then a new one came into my life, and I didn't even consider going to any other vet clinic. When I brought my new dog in for her first visit, both the techs and the vet got down in the floor to great her at her level, and fussed all over her, making her feel welcome and safe. (The dog, of course, lapped up all the attention!) They answered all my questions, and followed up quickly with late arriving test results. Highly recommend!

I was impressed from the moment I walked in with an 8 week old puppy. They have separate dog and…read morecat waiting areas, which immediately set a calm tone. The desk staff were instantly welcoming and friendly, and the vet techs were the same -- you can tell everyone works together as a team. That kind of people environment is exactly what I trust for my animals. They prepared the room with some toys and a snuffle mat and yummy treats for the puppy! The vet was wonderful as well. She explained EVERYTHING clearly, answered my MANY questions and took the time to walk me through how the clinic is invested in Fear Free handling and maintaining a positive, low‑stress vibe for the animals. Having not had a puppy for a while, but invested in positive reinforcement, that meant a lot. Overall, I left feeling confident, supported, and genuinely grateful to have found a clinic that cares this much about both pets and their people.

This is by far the best veterinarian i have gone to. Staff…read moreis always so friendly and helpful. My cat Jack loves everyone there

Dr.Jane and her team have always been fantastic. We have been going here for 5 years, with our 2…read morepups. I appreciate her genuineness, honesty and approach. When we moved to the twin cities we had trialed a few other vets, and completely blown away by how expensive and unpersonal care was. I found that Arcade is affordable for families, genuinely care for our animals, and don't pressure you into unneeded expensive add-on's.

I booked online for my German Shepherd and the price showed $145 for full groom of large dog up to…read more85 lbs. They weighed him at 79 lbs. My husband picked him up and was charged $170. They say it varies by size, but it doesn't say that online. Jordyn did a great job grooming him, but, I think that's false advertising.

I use Pet Evolution for their mobile nail trimming service. After one of my dogs passed away, I…read morenotified them to remove her from the service. They responded very compassionately and even sent a floral bouquet to my house within a few hours. That was very unexpected and very appreciated.