For sure, your customer service could improve this location is ran by nothing but little kids who don't have manners or customer service skills The cashier upfront couldn't even tell me if the amount I had was the amount of food for two people and I really feel like it's a really small amount of protein for what we paid . It's literally covered in onions to hide how small the amount of steak it is.. read more

Tacotote - Not really sure how this is a dinner for two? Paid over$30 dollars.. - Mexican Near Me - El Paso, Texas

I decided to try this place although the reviews said stay away. The place was clean, food was fast. I ordered the beef fajita tacos, they were a bit salty but overall ok. The charro beans were excellent, the rice was ok. In my opinion a bit overpriced and no real dinner options. The customer service was, well let's just say the order taker was simply an order taker and she mastered the skill of no smile, no answers, etc. I told her this was my 1st time here and asked questions and was met with a bit of I don't want to be here attitude. Food is ok, restaurant clean, food hot. 2 stars. read more

Coming from Southern Cali, found the meat for my asada plate to have zero flavor. The grilled onions, that came with the plate, was greasy as if sitting in a tub, and in my opinion wasn't grilled at all. The salsa bar looked fresh and clean, the chopped white onions, sliced cucumbers, and diced cucumbers were very fresh. The assorted salsas were pretty standard and the pico de gallo was pretty fresh, but looked like it may have been out a bit long as the diced tomatoes were starting to get soft. When looking online at the menu pictures, I found that the serving of carne asada was generous versus what is actually served. Overall a solid 3 stars, would have given 2, but the salsa bar was decent. Order: Asada plate Cost: $ 8.29 +tx $8.97 read more

Tacotote - a receipt for a taco - Mexican Near Me - El Paso, Texas

On 5/7 I visited the El Paso Joe Battle location around 7:30 pm. I ordered a 4 person platter totally around $42. I was told to park and wait for my order. After 45 minutes I went back to the drive thru and they completely forgot my order. I told them to cancel my order and refund my money. I was told by the cashier that the order was void and my refund would go through. 4 months later that hasn't happened. I contacted my bank and they can't do anything. How do I get my money back? I'm very disappointed the manager on duty did not talk to me and apologize/make it right. Just a void receipt and forget the 45 minutes of my life I wasted waiting for some food. How do I get this resolved!?! I haven't got my money back and this looks shady. Update today - 9/7 Me again. As I'm in town I wanted some Taco Tote as I love the food. Ordered another Platter for two that cost me $48. The receipt shows Platter for 2, basically the wrong meat/order. What is happening? I understand there is a note on the drive thru window to make sure your order is correct but c'mon. It's the cashiers job Cashier: Va------- Car: 317 Check: 30018 read more

Great service food is awesome got my order Today just the way I like it Had the pork adobado platter I was helped by drive through by Beatriz at the cashier's Will come back. Ambience inside is nice and clean . read more

This place used to be clean and comfortable to eat. I ordered my usual, TacoTote pack with bistek (chopped) and charro beans. The bistek wasn't chopped and the charro beans were watered down. The place needed to be swept and mopped. Hard to find a clean table even though the place was practically empty...now I know why. There was definitely plenty to do for the employees that were just standing around... poor management. read more

The service was not good it has always been very bad here every time we come we seem to not be able to get because the rice is never ready it's been multiple times we come and ask for rice and the rice is never done or have ran out the time that we came today we bad experience when they took almost 30 minutes to bring out our food and upon waiting for them to bring out our food they just left it on the counter waiting for us to go pick it up instead of bringing it to our table as we received our potatoes we started trying to butter but the butter was as a rock just like the just as solid this place is never up to expect expectations . read more

If I could give zero stars, I would. The food is solid, but the service is absolutely horrendous. For being fast food, they are so slow and they couldn't care any less. They got my order wrong and I sat in the drive through for 15 min just to wait some more. read more

Overpriced and not that good. I ordered fajita taco tote pack $18 and I got 2 tacos with lots of far or some tendons instead of fajita. The only good thing used to be the salsa bar but the chips were small pieces and chip dust. The quality is way down and everything is way overpriced read more

Their beans and rice and pretty delicious. I ordered their quesadilla supreme and it was ok. Very little meat and cheese. In regards to the restaurant itself it's pretty spacious and the bathrooms are clean which I appreciate. read more

The food is delicious, but the customer service is absolutely fucking terrible. They ask you to repeat yourself several times, you order exactly what you see on the Menu and then proceed to tell you, you're wrong. The facts that we've been here 3 times and all 3 times we have To go inside due to the incompetence. I wouldn't recommend this place, it's not worth at all. Let's not even talk about the wait times for food. read more

We love Taco Tote! We often have Taco Tote for a quick lunch or dinner and always order the barbacoa as a double order because our kids love it. Today we tried the Joe Battle location as we were on that side of town. We ordered curbside. Extremely happy with sides and salsa bar choices, but the barbacoa was awful. We thought it had onion in it when opening because it was full of fat. It had so many chunks of fat in it we ended up tossing it. Some were large and others were small. Too much to try to pick out. The barbacoa was slimy and my kids refused to eat it. Super disappointing! We love the other locations and should maybe stick there for barbacoa. This was surprising and disappointing all in one. We spent a good chunk of money for tortillas, beans, and rice at the end of the day! read more

Got the pork adobe family platter for 4, with charro beans, rice, refried beans, and a baked potato. The meat was tender, well seasoned, and delicious. It wasn't greasy, and all the sides along with it was hot and fresh. We got a mix of both corn and flour tortillas. They were homemade and amazing. They have an awesome salsa bar as well. Will definitely be back again! read more

Decide on Mexican so we tried this place out. The building is huge. When you go in you will find a cafeteria style layout. They have a straight forward menu. One thing we found is they won't do substitutes or do anything that deviate from their menu. I've become accustomed to Mexican restaurant being flexible with their menu. The employees were pretty good. There was much interaction. After you order your food it pretty much stops there. Everything else is self service. While you wait for your food you can pick up some chips from the counter. There is a salad bar type area that contains a variety of salsa and other fixings like lettuce and chopped onion. They had some great pico de gallo. The carne asada was great. It was seasoned well and tested really good. I topped it off with a bunch of fixings from the salad bar area. This was a good place. I would come back again. read more

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Chicken taco is amazing. Great flame grilled taste with a thick corn tortilla. Super quesadilla is good but the tacos are where it's at. read more

Love their chicken tacos but the service and wait time is terrible at every single location. So much of the staff have terrible attitudes and ignore customers at the counter. Every location we've been to so far is around a 40 minutes in the drive thru or online order. read more

I'm really disappointed in writing this review. Growing up in El Paso, I used to love going to the Taco Tote on Montana, I remember how authentic the food tasted and I used to love ordering the sirloin quesadillas. After 6 years of being away, I couldn't wait to have Taco Tote again and I wanted my husband to finally be able to see what all the hype was about. Man how things have changed. I don't know if it's because Taco Tote has become more popular but the flavor is gone. It's now just become a pricier version of Taco Cabana. The meat is super greasy and the tortillas taste old. My husband had to trim the fat off some of the meat because it was chewy. I liked it better when it wasn't as commercial as it is today. I definitely got over my Taco Tote cravings after that visit. read more

the service is was AWFUL and the employees were rude and when told about the situation they seemed to not care, the potatoes were HARD could not even eat it... this place used to be good but now it's just terrible 0/10 I DO NOT RECOMMEND!!!!!! read more

A co-worker recommended this place describing it as unique and authentic. From the outside it looks like a fast food place complete with a drive through however when you go inside it is quite spacious and looks more like a cafeteria. It was clean and orderly inside. I am a big fan of fish tacos but they did not have them here. I ended up ordering 2 shrimp tacos on corn tortillas since it was the only seafood taco option available. They had a salsa bar with different types for dipping tortilla chips if you ordered them and an open fountain drink area where you could help your self to whatever drink they offered. The shrimp tacos were just ok for me. It tasted like some cooked shrimp with a little cilantro in in a corn tortilla. Nothing unique or memorable about it. It wasn't bad but it wasn't anything I would go out of my way to get either. With so many Mexican food choices in El Paso I feel like the food I got here was average. read more

Tacotote - Shrimp taco - Mexican Near Me - El Paso, Texas

I arrived there with my family and prior to arriving we checked out some reviews and photos of the place. It looked pretty good but those reviews where all from google. There menu looked pretty good especially the size of the meal. We ordered food which just so you know, when you walk in you must go to the counter and order. Get your drinks and also get some salsa and other items you'd like to add to your tacos ,etc. Food arrived within 8 to 10 minutes. I to be honest was a bit disappointed due to the quantity and size of the meal. I had ordered the taco plate which comes with 2 tacos with corn or flour tortilla and 1 side, I got charro beans by the way and it comes with a drink. Almost $9 and it looked like an appetizer. Tacos where extremely small and the charro beans where made from can which where not good. I was not satisfied with my meal. The kids meal was alright and my wife ordered a shrimp burrito that only had like 5 shrimps (not exaggerating) and the cashier told us it was the size of a Rafas burrito (it was not).. So flavor was good but overall not worth the price for me. read more

This Taco Tote is unlike the others. We ordered beef fajita which is more expensive because it's supposed to be higher quality meat, but it was inedible. It was like eating a taco full of fat, glands, connective tissues and who knows what else. Kinda like a taco nightmare, for $30. To top it off the flan was kinda crumbly and not a smooth custard. All around disappointing. read more

The food is good but my review is about the staff. I had a problem in that I ordered a baked potato as a side. They did not have any ready when I ordered. Forty minutes later and still no potato. After asking twice about it I asked for a refund. Nobody cared and the manager was eating her dinner and couldn't be bothered. Very bad service with (I don't give a s**t attitude). This happened at the Joe Battle location at about eight in the evening. read more

19.00 for two meals Mine was green enchilada This came with 3 chicken verde enchilada on corn tortilla Refried beans Mexican rice Pepsi My moms Barbacoa taco with flour tortilla (came with 2 tacos) Beans Rice Pepsi Free chips Free salsa bar Friendly staff The price is well worth it food came out super hot and made to order Dinning room not crowded especially for it being noon. Salsa bar is clean and well stocked Easy parking too No complaints at all!! read more

Tacotote - Barbacoa Taco plate combo - Mexican Near Me - El Paso, Texas

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There are plenty of taco options in El Paso, but this local chain hits the spot and is my favorite. Meat is grilled and delicious. Lots of different taco options. Tons of toppings and salsas to choose from. What I love about this location is the efficiency of the staff. During quarantine I've been getting take-out on the weekends for my family and the drive thru staff does a great job of taking my order and bringing it out quickly. They are friendly and polite too. Tortillas are great as well. read more

Tried this place out, Holy Taco Tuesday the food was great! Did the drive thru and waited a while for our food but it's all good we were extremely satisfied. Watch out for the red salsa dang near melted my tongue! Great food. read more

Tacotote - Mexican Near Me - El Paso, Texas

Found this place because of the I-10 construction detour and it was so delicious, clean and well-run that I couldn't wait to go to the one in San Antonio but just couldn't get there. Really good salsa bar complements some really good proteins, the bistek and chicken were both excellent, the salsas were excellent. The cambray was flavorful and the roja satisfyingly hot. read more

Serving up some of the best tacos in the bordertown is El Taco Tote! Originating in Cuidad Juarez, the restaurant has now expanded to five states and it has not lost its way or its solid recipes! This location (as with most of them) is spacious with plenty of seating, is great for groups, is constantly cleaned by staff, and has their taco bar serviced. Serving up authentic Mexican food full of delicious flavor! Their beef, barbocoa, chicken, and vegetarian tacos are all awesome! I questioned the side dish of the potato but I was proved wrong. I shouldn't have questioned such a wonderful thing as they offer delicious potatoes! Their taco bar offers multiple different salsas with their own spiciness ratings Hats off to you El Taco Tote! read more

Let's start with something good: the service was nice considering it is self-serving. The portions are really small considering the price. The salsas are disappointing even though there are plenty of choices. Also the chips were really greasy, cold and stale. It's a big box of chips sitting there untouched for most of the day. While they may fill it from the top, of course you get the ones from the bottom. The Chicken Adoba was good but again, very little for the price. We would have expected at least 50% more. Also the sides were disappointing. Not even the refried beans were really good and I don't even know how that happens... all in all this was really disappointing and is just not worth your money unfortunately. read more

The only reason I am giving the Taco Tote on Edgemere one star is that the system will not allow me to go forward, after over 10 years going to the Taco Tote on Zaragoza we stopped by the Edgemere and 375 location and had the worst experience ever. Jasmin the cashier was just plain RUDE! The fountain drink machine was out of about two flavors and asked if they were going to add and was as just ignored. Everyone else were very busy digging into the box of Christmas decorations. The only person that seemed to be working was an older gentleman taking trays and to dinners and cleaning tables. read more

Floors were dirty. Lever for the ice was broken. And what's wrong with you people these days!! Don't get offended if your are not one of those people!! What part of you can't smoke in our restaurants whether it's an e-cigarette do you not get!! SON OF A GUN!! read more

The food here is good, and authentic except for the enchiladas lol. You can't go wrong with grilled meats and fresh salsas and all the toppings for your taco. I personally think it's a bit expensive but the quality is good so I guess you pay for that. The best salsa in my opinion is the salsa TATEMADA!!! I would love to know the recipe for that salsa it's soooooo good and super spicy!!! read more

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Old menú was Better The taco Plate was 4 tacos Rice and beans and I Would Order a baked potato for less then $ 10 Now it's 2 tacos rice and beans or a baked potato for more than $10 plus the meat is not as juicy as it was before, will definitely not return!! read more

Awesome taco place. The tacos are build your own. Your order them with the meat you want and then load the toppings from the toppings bar. The food was fresh and very good. Also try the charro brand. Fantastic! read more

The sirloin taco is by far the best restaurant taco I've ever had in my life. The salsa bar is a huge plus as well! Really no complaints across the board! read more

First time for me... Host and waitress were very nice... Food was excellent... Nice relaxing and clean... So different from Sacramento CA... I'm moving here read more

I dream of the coming back here and getting the shrimp tacos, eating the yummy chips, and the salsa bar gah, its so wonderful.

Been here a lot since it's close by but today was the worst ever. The cashier was rude and the serving size was minimal. You think that if you pay twelve bucks for tripitas you would get a better serving than this. The cashier said how do you want them regular or crispy. I said crispy chewy like I always get them she said you can have either crispy or regular and was rude when I told her I get them crispy chewy she said you'll just get crispy then. And look how small the portion is I know we're going through things and I try to support the local establishments through this but I'll just go somewhere else now. read more

Tacotote - Tripitas or lack of. - Mexican Near Me - El Paso, Texas

Drive thru is extremely slow. Clocked a single order of the tacotote pack takes 15 minutes to make. Overpriced as well. Good food, terrible service. read more

Got a gift card and decided to eat at the basset location. Was told they do not accept gift cards and even though the back of the card said to hand to a cashier, the manager told me to order online. The online option doesn't allow you to redeem gift cards and the app doesn't have any El Paso locations. I'm calling the store to complain and the phones don't even work. I reached out to y'all on Facebook , Instagram and Twitter and no response yet. I had to resort to scheduling a cater to even reach you. I just want a refund on this card at this point. If you ever get a gift card here I want you to know it's not worth it. read more

all in all a pretty decent lunch need season the meat a bit... next to discount tire at outlet mall getting tires fixed .... but very pricey. You need 15 bucks to fill up your tummy kiddo! The manager was walking around like a king while his peasants slaved away taking orders texting on their devices.....haha read more