Stopped here today specifically for mexi-rolls. Unfortunately initially they said they were out of orders. The manager Shannon offered to make more if we were eating in and willing to wait. Of course we were since the reason we stopped. All employees were courteous and offered options. Some of the better customer ser is I have had at a fast food restaurant lately. Food came fast and mt wife commented how fresh everything tastes. Will be back if we are in the area again. read more

Worst taco John's, my life Mountain Dew was broken. Only syrup came at 9 o'clock in the morning had two hour old potato lays cheese was cold burrito was cold. None of the food was edible whatsoever. Worst worst worst read more

Nothing new just another terrible experience at taco John's. They decided to close 15 minutes early even though they're open sign on but lock the doors and didn't respond to the drive-through. You could see them hiding around and back trying to ignore me. It's really unfortunate how terrible the corporate office must be to not take all of these bad reviews seriously. read more

TJs use to be a favorite of mine. Not sure what happened I moved out of the MN/ND area for a couple years and the quality tanked. When did the Bell and John's switch spots on better food ?!?! Today I had a craving for chicken and remembered that TJs had pretty good crunchy chicken they used in their burritos and you could get a side. I attempted to order them but was told they are "strips" definitely NOT strips more like chicken fries... 1 order is 4 of them and you pay almost $7 I also ordered a quesadilla.... Mistakes were made. Barely any filling and it was like a hockey puck. Never again. Finally I ordered a churro. I loved these before ! the. They went and cut them up and totally got rid of them for a bit. Now they are back. And dryer than ever ! They use to have a moist center that was almost doughy. Not anymore ! now they are dry almost stale like day old bread. Sigh .... What happened ? new CEO ? New supplier ? What. Not doing that again for a while !!! read more

I don't know how this place survives, probably on the mercy of the chain's reputation. Their service is horrendous. Seven employees acting like it's comedy hour, absolutely no other customers, drive thru dead and they had ONE job--to fill a very simple order, they sure took their time yet still managed to botch the job. Taco Bell is only a few minutes north, service is a tad better. read more

I wanted to update my previous review from about 6 months ago, but couldn't find it. We thought we'd give Taco John's another try in hopes things had improved. Nope! Nothing has changed - in fact it's a little worse. Last time we might have gotten a teaspoon of meat in the taco, but this time we got the grease. No meat or at least we couldn't find it - maybe it was entwined with the 3 pieces of lettuce. Wish I had taken a picture. Other than not getting the hot sauce we asked for the order was at least correct. I guess we'll be trying Taco Bell next time. read more

And yet again, we unfortunately gave our local Taco Johns another chance. After a 20+ minute wait in the drive through, we were the 3rd car, the bottom of the bag and all of the taco and burrito wrappers were dripping with grease. Is it really that hard to drain off the grease?! Really makes me question what other lazy habits are brewing in that kitchen. read more

Taco John's - Taco John's hard shell. - Mexican Near Me - Saint Paul, Minnesota

My name is Jennifer and this is my first time to a Taco John's. I know. A dear friend was in town from California where there are no Taco John's and was dying to go. Always happy to try new eateries (to me), I obliged. Overall not bad. This particular Taco John's seemed somewhat new. It had a fresh decor and was very clean. The woman behind the counter was kind and patient as she answered my first timer questions, and overall it was just a bright and positive place. I ended up with a stuffed grilled taco combo with an enormous soft drink and large side of potato ole's - And that was suppose to be a medium! I quite enjoyed the food. I liked how my stuffed taco was contained so nothing leaked all over, and I was particularly impressed with the potato ole's. They were perfectly crispy on the outside and soft on the inside. Next time, however, I would ask for unsalted. The salter was a little aggressive for my taste. They suggested getting a side of nacho cheese for the potatoes, though I'm not so sure it was necessary. Overall I'm glad I tried it! Not a spot I would seek out, but I would recommend this location for sure! read more

Finally decided to quit going there. Get my order wrong 3 out of 4 visits. Didn't replace cold potatoes. Refused to give me back my receipt so I couldn't do the survey. Super hot sauce is good, but not worth putting up with all the problems. read more

I've been there and just got home to find out that I spent $50 and did not get everything I wanted so I tried calling to resolve the issue but no one answered and the staff had a poor attitude i ever tried calling the corporate office to get no answer so I will not recommend anybody to go here read more

Just saw the new ad on TV regarding their breakfast offerings so I went to the TJ location on 3340 Rice Street on the AM of May 12th. Customer service was absolutely horrible; extremely condescending and patronizing. If you are going to spend those advertising dollars, make sure you have someone at your restaurants that do not drive away your customers. Absolutely ridiculous... read more

The most ridiculous excuse for Mexican I have ever seen. Paid $6.91 for 2 tacos and a burrito. They are out of hot sauce. I asked for a refund but manager Megan said she cannot refund the meal (which I never got), because she is not responsible for sauce supplies. Don't waste your time. This place is a joke. read more

Worst taco place I've ever been too. Food was very unauthentic so that was disappointing. My meat was completely burnt and when I asked for a replacement (not a refund) the employee was very rude and denied my request. Definitely never coming here again. If you want better customer service and far better food I would recommend Taco Chon. read more

The girls working here were super friendly and helpful. They even brought our orders to our table with a smile. The building was clean inside and outside. There was a salsa, hot sauce and jalapeno station next to the fountain drinks. Nice place with a Subway next door. read more

I hadn't been to taco johns in years and potato ole's sounded good. I decided to eat in. When I got there I felt very overwhelmed Because they wanted me to order and I wasn't ready. Once I figured out what I wanted and paid is when I realized how ridiculously gross the work stations were. I know it's fast food but this was really gross my items were covered in sauces and cheese when I got them. I tried to eat my food but honestly I was so disgusted I threw most of it out. I will never be back, if I could give them 0 stars I would I cant shake how gross it was I almost called the health inspector to come out l. read more

Cleaner than other locations, but coming off the highway you'll miss it if you don't know it's on the left. You have to ask for the sauce in the packets, otherwise you have to use the bulk stuff that I'm not a big fan of. Also, every time they ask for a name for the order, it reminds me of the Seinfeld episode when Kramer put everyone's picture on the Lobby wall. Just give me a number. read more

I don't go here often. Mainly because I do not think they provide decent value. But I had a coupon for a bogo burrito. My recent visit the order taker was not very friendly. She did not understand their menu. I told her what burrito I wanted and she asked what size? I thought huh, they have meat options, but not size options when ordering by the number. Clarified what I wanted and this was burrito order only, not a combo. I paid for the order giving her the odd change. She didn't take the odd change and gave me back the correct change. Strange. Order was served but seemed a little slow, given there was only 1 or 2 cars in the drive thru and me as the only in-store customer. I was given my tray of 2 burritos. Not a smile, not a thank you, no nothing to show my business was appreciated. Not sure I will be back. The burritos were OK, not great and the meat seemed just warmed, not very hot. Coupons are intended to get new customers. Once an order is being placed, it still needs that customer service part to make a coupon customer a regular customer. read more

Called specifically to ask what time breakfast ended and was told it was noon. She even verified with another person. Drove 25 minutes, arrived at 11:25 AM and was told breakfast ended at 11:00 AM. If your employees are unable to give customers correct information, please either re-train them or replace them with people who can. read more

Last Tuesday we were shorted 3 hard shell tacos. This Tuesday we told them about it and our whole bill was free. Very professional and always good food. Thanks, Derek and Joshua (frequent customers) read more

for fast food it was yummy. They have a brand new building that is well lit and very clean at this point. my tacos had way more in them then the other guys place. potato oles are the best invention, love them. parking is not the greatest setup otherwise love this place for mexican fast food read more

They always get our order wrong and we have to go back. Today I called and asked to speak to a manager and a very rude woman who said she was the manger said we had to come back and get the oles we couldn't get a refund. She then asked the employees and I could hear them in the back ground saying they put the items in the bag and said I was a lair. The employees are rude every time and this was the last straw. I paid $17.79 and didn't get my whole order and was told I can't get a refund. read more

When you work in the drive thru at anywhere employees have to get the order right. It took 12 minutes, 2 people ahead, to place and order where we got the wrong total. Ok I pay another $1.78. Get home and they shorted us on the only thing my girl wanted. Haven't called the manager yet but I'm home and not going back to get my $1.78 for I will break even on gas. And 2/3 tacos did not taste good at all. Smh read more

We ordered a large potato ole and a super burrito, it was awful, worse then awful. The potato ole was a little over half way filled and cold. How long had it been sitting there and the burrito was worse. It was the worse meal I have ever had. Do not go here on a Friday afternoon, yuk! read more

They didn't give me my o'lays which is the reason I go there. Now I'm home up 27 stairs & it's dark out & cold. Now I'm going to be starving. I tried giving them the chance, but the lady accused me of not ordering it. She looked it up & said that we ordered a quesadilla & 2 soft shell tacos & an o'lays. My husband ordered a quesadilla combo & a #3 which is the soft shell combo. I don't know if the drive through person heard him wrong, but they should know that people always order o'lays and my husband said combos. The lady at first said I could come back there which as stated above I'm not. But then she said that because I don't have the receipt that she wouldn't give it to me. I said I'm not going to lie to you. So I hung up & told her I'd rate her on here. No apology for the fact that I'm going to be starving all night. No compensation & blaming my husband because their drive through doesn't know how to listen & probably didn't say it back to him. read more

Used to be a great place for tacos and such till they rebuilt it . Now it staffed by buffoons who cant even get the napkins in the dispenser right. Been there a handful of times hoping it would get better ..NOT!!!! Long waits and tacos that are anemic on the fillings also the salsa bar is always empty.. Need to clean house or train the staff better.Out the 5-6 times i have been there at least 3 times my order was short or lacking the special instructions given to the counter person. Last time i was there they gave me 2 medium potato oles when i ordered one which both hit the trash since they were way over seasoned ..ISSH !! I will definitely not be back to this location .. I recommend avoiding this disaster unless you like slop for dinner.. read more

Very basic fast food Mexican fare. Taco Bell is a just across the bridge and has about the same quality.

I visited the Taco John's location at 3340 Rice St in Little Canada MN on Friday July 6th. I have been going to this location on a regular basis for several years and have always received outstanding service. This time was different. I wanted to order a special offer of 10 hard shell tacos for $10 that was on the TJ app. I checked the app about a half hour before and it was active and ready to be used. When I walked in, I confirmed that I needed to use the app for this offer and I proceeded to open the app. It gave an error message that it was "unable to connect to the server". It was a message from the app, not my phone. The employees tried to have me turn off my wi-fi and check my data. My data was working as were other services on my phone. I continued to try to open the app and it failed. I finally asked if they could just find an override code to give me the offer as a long time customer. They said they couldn't. The manager on duty said that there was no way to give me the offer without the code on the app. I know that wasn't true because I have had other employees in the past help me when things weren't working quite right for some reason. The manager was steadfast in refusing to help me. I said I was done with Taco John's and that they had lost a customer. She said okay, whatever and I walked out. Very disappointing and terrible customer service to say the least. I went up the street to Taco Bell and they got my business. Goodbye Taco John's. read more

Fantastic customer service from Dawn. Excellent communication skills, fast, efficient, overall super awesome.

Good customer service. I waited longer than I should and then gave me 3 coupon for next time. Free oles, free taco, and free dessert.

About what you'd expect for fast food, but some stars off for lack of seating/parking, runny watered-down nacho cheese, and surly staff.