First time to Zaxby's and this new location. We went to drive thru. I ordered the chicken finger…read moreplate and my husband got the signature sandwich. We waited 5 minutes at the window for our food which seemed excessively long. No explanation was given. When we got home I was disappointed to find no Zax sauce or any sauce at all in the bag for my fingers , an insanely small amount of coleslaw and no utensils to eat it with. The chicken was juicy and I did enjoyed my teaspoon size of coleslaw The seasoning on the French fries was very good . However for the $11.69 price tag I was very disappointed in the meal. Having never been to a Zaxby's , and after hearing all the hype on their special sauce, I felted cheated. I went out to the website to see what it showed for the finger plate and was surprised to see I was charged $1.10 more!! I included my receipts to show I had no extra items. The bag receipt even shows I should have received Zax sauce. This store has been opened for a few months now so I can't accept that they are new and still working through the kinks. Just a lack of attention to detail and carelessness. Do better Leavenworth! Tip: check your order before leaving!

It wasn't awful. It just wasn't tasty or worth the price. The cheese curds I was really looking…read moreforward to but they were super blah. I could see cheese. But I couldn't taste cheese. Tastes more like funnel cake with ranch sauce. The cheesecake bites again.. very blah. The salad was the best thing but the chicken didn't look or taste freshly made. Ugg super expensive for a blah meal.

Despite what seemed to be an endless wait to get our orders, the chicken tenders were surprisingly…read morehot and tasty! The dirty rice though was bland and we didn't care much for the biscuit. The service was a little slow, most probably because they were understaffed and there was a long line at the drive-thru.

Horrible service. Cashier didn't understand or speak very good english. Had to wait 25 minutes for…read moreour 20 piece chicken tender order. Every order before ours was incorrect. More training is needed if your going to be on a register.

The cashier was rude and dismissive we asked for 2 large combos and instead we were given 2…read moremediums. When we asked about it we were told she told us she would have to charge us more to fix it Literally said idk what to tell you. She also rushed us ordering after we asked for a minute to figure out what we wanted. There was no one else in line behind us.

The food was terrible. Fries were ancient and in pieces. My Reuben was the 2nd worst ever eaten…read more Barely any dressing or kraut .The smokehouse sandwich wasn't as good as the So called Reuben according to my boyfriend who ate 1/2 mine and said it was better than his. Geez - Really?? When calling to say I'd not return. I was told that's fine and hung up on. Unconcerned about reasons why. Too sad. Calling back and speaking with the manager I at least got heard. And offered to prepare another meal. But you know when you're hungry you eat and I certainly didn't want to eat two meals. My pet enjoyed the fries. Drive through "SERVICE" was wonderful. Timely and courteous. But terrible food is the way to lose business. I know they lost mine.

Despite a rocky opening several years ago, this has become our go-to fast-ish food stop whenever we…read morejust don't feel like cooking. Friendly service, always fresh and delicious food, clean restrooms.

We were looking as we always do for some place to eat on a Saturday. We almost went to the chicken…read moreplace next door but we decided to go to Arby's once I saw potato cakes were back. We ordered the steak bites and they were pretty good. Next time though, I'm going back to my standard, number one with horsey sauce. The potato cakes were delicious. We tried to express our excitement that the potato cakes are back but the young lady at the window just gave us a blank look. It's like come on girl, live a little. Customer service just fake it. We aren't your typical 60 something year old women. We like to have a good time and laugh about most things.

Not a huge fast food fan, so we rarely go but tonight we stopped. I ordered an original double…read morecheeseburger with fries. Let me say, that burger was delicious and their fries were the best I've had!! Good seasoning. The lobby was clean and bright. The servers were extremely friendly.

Food was great, service was excellent, and the restaurant was clean. I will definitely be coming…read moreback!

Great casual Mexican spot. The online ordering is really fast. The ingredients are fresh and…read moreconsistent.

Food is amazing love this place. It's authentic and always fresh! If you are ever in Leavenworth…read moreit's definitely worth a stop.

Good service, food is good, could be a little faster but good quality over all, blizzards are…read morealways amazing and store is always clean and reliable

Everytime I have gone in here the teens that are working are too busy wanting to talk than serve…read morepeople and have no customer service skills. The parking lot is a bit small and drive thru lines will block someone from trying to park in a spot or prevent them from leaving. The inside is some what clean, the workers dont always clean up after customers leave and floors always seem sticky. The food is good as long as you dont have to wait on it and usually hot. The blizzards are good, the Sundaes could use more of the preferred toppings. The biggest thing is the teens that are there to work who prefer gossiping or standing around not doing any cleaning.

The food was very good, one of the few places that do Pollo Magnifico well. The "New" Enchilada…read moreplatter and it was great. The chips were thin and crispy, the salsa had a good flavor. The cheese dip was very good, a little runny for my taste, but tasted good. The ambiance was good, it was Cinco De Mayo so it was kinda crazy, but the staff made everyone feel welcome. The service was the best we have had in a long time. Emiliano was great. He did not try and rush us through out meal. He was attentive without being obnoxious and followed up throughout the meal.

This review is for late lunch for two on a Monday in mid-February…read more service: Fast and efficient. Waitstaff checked on us and did a good job. bar: We had a large 20 oz. house margarita with no salt and it was good ($9 as of 02/2026). food: They provide those awesome complimentary warm chips and excellent red salsa! Lunch menu has my all-time favorite as Combination L, huevos con chorizo - or eggs with garlic sausage ($9.25 as of 02/2026). My wife had Combination C, pork tamale and beef enchilada ($10.25 as of 02/2026). Entrees came with rice and beans. details: Booths or tables are available. Plenty of parking right outside. They seemed to do quite a bit of pick-up or carry-out business.

Came by on 4th of July. The service was great. Food was delicious and cooked to perfection. Windows…read morehad a dark tint so it looked closed but it was not. Tables were sticky. 4/5 I recommend

Not sure how you could do such a bad job cutting a pizza. I ordered a half and half topping and…read moreit's pretty silly looking

If you haven't been here yet... what are you even doing?!…read more Hands down one of the BEST Mexican restaurants in Parkville. The service? Top tier. The food? Ridiculously good. And that avocado salsa?? Whew--it's got just the right kick to keep you coming back for more. Bonus points for being a family-run spot with awesome KC Chiefs, Royals, and Sporting KC murals. Good vibes, great food, and even better people. Go. Now. P. S. I'll add photos later

This is out favorite Mexican restaurant in the area. Their frozen margaritas and bean tostadas are…read moremy favorite, and the staff is very friendly!