I order a chicken burrito but no chicken meat in it lots rice and lots Beans Is not what this restaurant was before read more

Taco Cabana - No chicken in it - Mexican Near Me - Lancaster, Texas

Stopped by for a quick bite and ordered the beef tacos and a margarita and the beef was do nasty not sure what kind of beef it was and the margarita was just ok it was a reason why I have not been There in a while and will not be going no time soon read more

Taco Cabana - Mangonada Margarita - Mexican Near Me - Lancaster, Texas

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Stopped here a few times for a quick bite. Work takes me constantly up and down the 35 corridor and somehow I'm always searching for food in the DeSoto / Lancaster area. Counter service is always friendly. Mostly lunches here but for this visit I'm concentrating on the recent breakfast I had here. Was I supposed to be here on a Saturday morning? Nope! My work truck broke down on Friday and I had to stay the night. Drove into TC from Richardson; didn't realize breakfast plates are back. Don't exactly remember when they vanished (covid?) but it was a surprise to see they are offering more than sausage and bacon. Scrambled eggs with Ranchero Sauce with Beef Fajita. Requisite beans and taters too. Loaded up with various salsas. Eggs were ok and I wish the Ranchero wasn't so runny. Same as it ever tasted. Add some pico to the refried beans for extra flavor and ask for butter for the tortillas! Filled up my iced tea for the trip south and headed home. read more

Taco Cabana - Fajita Steak and Egg Plate - Mexican Near Me - Lancaster, Texas

The food was hot and fresh . Ordered the chicken quesadilla very cheesy and fresh. Thank you!

Horrible attitude from your employees and the manager at your Lancaster, Texas location! Asked for the managers name and said she didn't have to give to to us. Then they closed the windows, started talking about my husband and were laughing at us because we asked why were they giving us a bad attitude for no reason! Wasted 50 dollars there just to be the most mistreated I have ever been by any restaurant employees! read more

Whewwwwww this was the worst fast food I've had in a while. I wanted a Mexican pizza and for some ungodly reason I stopped here to order-- with no onions. It was cold and as you can see the cheese was not melted on top. I still have the courage to take a bite and it was disgusting. Zero stars. I ordered in the drive thru but went inside to get a fork and it was very dingy inside and looked abandoned. Smh. Lancaster is struggling in general food wise. read more

Taco Cabana - Mexican pizza - Mexican Near Me - Lancaster, Texas

Nasty attitudes, Takes forever to receive your orders, orders come out wrong and the restaurant is nasty

There customer service is horrible once it gets close to the store closing. I arrived to the drive through at 9:15pm the lady stated that it will take 20 minutes to make my order when there was actually nothing but 1 car ahead of me. She then stated that they were completely backed up when there was no additional customers waiting. She completely lied and stated that it will take 20 minutes to wait! Just to get customers to pull out from the Drive through! No there isn't a name listed on the receipt if it was I would've name the lady. How ever she's the lady that was working this location on the speaker at night. No one likes a LIER read more

I feeling like a taco. Taco Cabana beyond meat plant-based taco? Yes, please. Often I get my beyond meat taco in a crispy corn shell $2.99. Really delicious beyond taco with lettuce and tomato. I ask for jalapeños, extra tomato salsa, pico, and cilantro, yum-yummy! This is dumped in my bowl and becomes an amazing beyond meat taco SALAD. I placed my order to-go at the counter. My service was super cool. He asked me 2-3 times if I wanted additional condiments. Really great service. The cook in the back came to the front to confirm crispy corn not soft flour. Thank you Taco Cabana for excellent beyond meat tacos. Back again soon, that's a problem. read more

This review is solely about the supervisor or manager (I'm not sure what her title was) who was working 7/2/21 around 8:30PM. Understandably it was really busy not to mention they were short staffed as all restaurants are post COVID-19. A young gentleman was working really hard to get orders out to the lobby full of customers. He was making sure orders were correct and he was doing a good job keeping the customers calm. We were there for over 30 minutes and we never saw her. All of a sudden she came from the back and started yelling at him in front of the customers. I was applauded! She was nowhere to be found and certainly not helping her crew, but she screamed at him "If you don't want to work you can leave." By this time we had just been handed our order and we were leaving. As we were leaving we saw him walking across the parking lot in tears headed home. If upper management reads this please investigate this situation. read more

I ordered a torta and they gave me street tacos! And I also asked for a Dr Pepper and that's what it stated on the recipe, but I ended up getting a Pepsi. read more

This is the absolute worst, horrific, awful Taco Cabana in the entire chain of Taco Cabanas all over the world (Ok, the US, but you get my point!). Seriously. My decades-long dedication to TC, plus my periodic resistance to driving anywhere other than a 5 mile radius from my home has kept me coming to this particular location since I moved down South but no longer! Now let me just set a baseline of service expectations at this location for you: your order WILL be messed up and it will take an extremely long time to get said order. But its TC, so i can tolerate a bit of foolishness for my quesadillas. But on this particular visit not only were they out of ground beef, shredded chicken for tacos, but they were out of flour tortillas! Huh?! Now y'all know Taco Cabana has THE BEST flour tortillas so that was a major problem. When I asked what was up they said "the machine not really acting right". Oh and no one bothered to tell me the tortillia situation until I got to the front of the drive-thru line after waiting almost 20 minutes in line! That's it I'm done. I still love me some TC but this location can have it. Is this location of franchise? Because this franchisee seriously needs their license revoked. It's so beyond ridiculous! read more

Food seems good and the margaritas, but the service is so poor. The cashiers seemed annoyed by us being there and had bad attitudes, I get that working fast food isn't easy I've been doing it for a while now. But still there's no reason for treating the customers that poorly. Honestly very disappointed. read more

I grew-up eating Taco Cabana and have always loved that it's simple yet fresh. This location leaves a bit to be desired. The staff is pretty friendly but the food, wait, and cleanliness is always hit or miss. Let's start with the food.. pretty basic Tex-Mex. I love getting the quesadillas, nachos, fajitas,etc. Prices are good and reflect value. They actually cook their chicken and steaks so they usually have that tasty grill taste to them. The wait.. omg it's pretty bad. Don't even try the drive-thru thinking it will go by faster. Super slow. Cleanliness.. I mean the whole salad bar area is usually always pretty messy and I doesn't seem to be cleaned regularly. This Taco Cabana is usually good, this location however, is not. read more

Seems to me theY Always have a limit in their orders and have a huge attitude.. only allowed two margaritas anywhere else. I never have an issue except this one. read more

Ate lunch there yesterday. Floors and tables were filthy. Girl preparing our food had dirty 1-inch fingernails so wore no gloves. Rice was brittle and had a strange flavor. Understandably, I got food poisoning and have been sick since I woke up. I thought about calling and complaining but from what I saw yesterday, it would clearly do no good. Do NOT eat here or you may suffer as I have. read more

Appreciate the lady that goes beyond to accommodate my preferences, like sitting on the patio, even though it was closed.

Worst ever! I ordered the Large Chicken Quesadillas which normally come with SOME grilled chicken!!!! Also, normally comes with sour cream and guacamole - I had to ask for both, only to be given these small servings for a Large. Needless to say, I won't be back!!! $16 for cheese and tortillas - 3 thumbs down!!!! read more

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If I could rate a zero I would, The manager at taco cabana in Lancaster just called me a bitch cause I asked for her and the employees name while trying to pick up my door dash after waiting 20 minutes in the drive through, then they shut the window and all started laughing smh read more

Ordered door dash and got chicken flautas and beef taco. Also chips and queso. Food was cold when arrived and flautas were nasty. Will not order again! read more

Taco Cabana is Taco Cabana LOL I absolutely love their happy hour and their Margaritas! But the other food is your average Tex-Mex. They should definitely consider adding chips and salsa as complementary to their happy hour margaritas! read more

Taco Cabana - Street Taco plate - Mexican Near Me - Lancaster, Texas

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Horrible. On several different occasions I witnessed the employees not washing their hands while in the bathroom. I'm done even trying to purchase from the location ever again. Horrible service, horrible food, and most importantly horrible hygiene. No thanks. read more

They are the SLOWEST. Plus they put no effort into getting your order correct. If you don't care about your product, why work there?

Drive thru line took forever. Ordered a taco salad with no beans and no guacamole. It came with no guac but was LOADED with beans! Chicken enchiladas were messed up as well. Ordered all Drinks with no ice and all drinks had ice in them. By the time I got home, all the teas were watered down. There are too many other Mexican restaurants in the Dallas area to settle for this mediocre service and lack of attention to detail. read more

if I could give this restaurant ZERO stars I would. filthy and nasty. Most tables in the empty dining room were ditry. trash was overflowing. napkin dispensers were empty. tortillas had fallen off the press and were lying on the floor. I live in Missouri and usually love Taco Cabana and was so excited to enjoy fresh tortillas and tasty Mexican food. The kid that waited on us acted like we were an inconvenience and literally grunted at us when we asked how he was (after waiting in a nearly empty restaurant for a few minutes for him to come to the register) He was texting on his phone the entire time we were ordering. When he gave us our total, I held my card out for 20 seconds (as he was texting) before he grunted and took it. He ran the card and, with my card in his hand, picked up his phone again and started texting again. Gee, I hate that we interpreted your social life at work. While we ate, he sat at a table--in the middle of the dirty dining room and continued with phone in hand. We usually stop at this Taco Cabana on our Texas trips because it has been clean and friendly. I know the whole world is short staffed right now, but I that was ridiculous and we will not be back. read more

Taco Cabana has good nachos. The service is not the best. It appears that staff slops the food on the plate. The food presentation is horrible. I don't go as often, because presentation is everything to me. read more

I would rather give this location a zero, but that's not an option. The food is horrible. read more

Taco Cabana - Mexican Near Me - Lancaster, Texas

Went to get lunch today, ordered Steak taco plate, Steak Nachos, Chips and queso. The food was horrible, dried steak, the chips were stale. The rice and refried beans were dry. The only good thing I can say the cashier was nice. I've been going to this TC for years. This may be my last. I thank you should make your employees pay for the bad food they serve to your customers. Remember the customers pay the bills. read more

Wow! This place is turning it around. Sucked forever but is now doing it right. Staff is friendly and food was hot, fresh and tasty! Awesome! read more

Very long drive through line. Also long line inside. This place is very unsanitary. The teens that work here have nasty attitudes. They move like snails. I love taco cabana so this very disappointing. The owner and manager of this location should be ashamed. Get this together please! read more

Taco Cabana - Tortillas in a trash and on floor out in front where customers can see. The employees just walk pass it like it's nothing. - Mexican Near Me - Lancaster, Texas

I really love the food here but i really hate that when I make a online order with them through the app they always never have it. And barely start making it when I get here. I understand it gets busy but don't put me on hold on the phone for more than 5 mins. This is the 2nd time I have come here. And I'm only displeased on the mobile service. Please keep more track of your mobile orders. And don't forget about them. And also double check your food when you get it. They messed up my meal three times in a row. And lasted a long time in the drive thru because of it. read more

I love Taco Cabana but this location is the absolute worst! It's the closest to me and I always try to give them another chance but I'm fed up. They always forget an item that you pay for and when you ask them they're super rude. This is my last time coming here. read more

I have tried giving the location several opportunities to get it right. NO Way! they are the worst. Can never get the order right and today 5/25/20. Order wrong, and the drive thru person literally threw my change at me and she almost just slung my food in my hand. This location should shut down! I am done with this location. Stay AWAY..... No Good. read more

No value for your money at this place, order a nine dollar steak fajita combo, you get about 6 pieces of meat, two tortilla, some salsa, queso, and chips, for 9 dollars. For seven dollars I can go to a gas station by my house and get three excellent tasting authentic Mexican tacos , rice, beans, peppers and onions. Pretty bad when a gas station can offer you a better meal taste wise and value wise than an actual food place can lol I can say I use to love their food but the prices have gone up and the value down, you just don't get enough for your money here. read more

Worst Taco Cabana ever!!! No management to oversee the flow of service. Just slow for no reason at all!!! Where is the manager???? Waited almost 30 min for a taco!! Ridiculous!! No sense of urgency read more

Went to this location for dinner for my family. Went thru drive thru. Had to wait 10 min. Even though there were no cars in line and only 3 cars in the lot.got home, beans were sour. Called and spoke with Adan, manager and he was so rude. I called to let him know about the situation and to check his product, not to request free food. He kept telling me to bring it back and that I was wrong...really? Too many choices around here to be talked over and called a liar. Never again. read more

Jeez man the freaking drive through wait is ridiculous. This location is by far the worst with lazy employees avoid this location at all costs read more

Took over 30 minutes to get food. Cooks in back did not move with a purpose or urgency.

The service and the food that we received from this location were not very pleasant! I've been to another Taco Cabana before and had a much better experience. We were in the middle of our long drive from Kansas City to South Texas when we stopped at this location for dinner. The lady that was taking our order did not provide good customer service. She did not greet us with a smile and we can barely hear her talk! My husband had to ask her to speak up a number of time. Then, when we received our food, my steak street tacos were not good at all. The steak did not look like they were done right, honestly I couldn't even tell what type of meat it was from first glance because it looked like it was boiled. The rice was soggy and the charro beans lacked any flavor. read more

This restaurant needs a serious overhaul the employees do not care. The lines are very long and they never get Your order right. Years ago it was average but now the ingredients are not fresh and I came in today and tortillas were all over the floor all the employees had food all over them and seems to be on something. read more