Went to this location and I ordered the cabana bowl with steak and chicken. And potato and egg tacos. The steak in the bowl was burnt and the taco shell for the potato and egg was not done. They were not baked and tasted horrible. Do not order those items I ordered even the coffee tasted weird. Not sure about everything else on the menu, but those items, definitely not. read more

Chaotic!!! Stay away! We walked in and stood for five minutes and was never acknowledged. They finally looked at us but still never said a word. The menu board was showing sideways making it difficult to find anything you might want. We just walked away (we left)! I don't really go to Taco Cabana as it is, so this happening really is a blocker now. Too bad reviews don't offer zero's as a rating, because that's what they would get. read more

The service was awful, my mom had to yell at the woman for her to hear us, she repeated our order back correctly but when we got to the window she didn't charge us for our carne asada tacos and didn't give them to us and got the amount of drinks wrong, and took such a long time to get our food. The place looked weird and gross on the outside as there were four employees at the garbage disposal. read more

I absolutely loved and appreciated being greeted gleefully as I entered the door. The restaurant was empty and super cold-not sure what's going on because whenever I pass by TC, the parking lot is empty. Prior to the pandemic, the lot was always full and the drive-thru as well. The restaurant was very clean, loved the music and the volume level was perfect. The young lady (tall, pretty and wearing a light grey shirt) was attentive, asked me if it was my first visit and if I was dining in or take out. I had questions for her and she answered them wisely. She had a slight issue entering information into the POS system so she called her manager. I didn't like the way the manager handled the situation, she reprimanded her for a simple mistake (she was wearing gloves when attempting to enter data) in front of me. This is an action of belittling your employee, si tienes que llamarles la atención, hazlos cuando ya no estén los clientes presente. It's embarrassing and degrading to be disrespected especially in front of patrons. I went there to try the pizza and it was okay but had an aftertaste. I won't be having it again. The dragonfruit margarita that the cashier suggested however was yummy. By the time I left, there were about 20-25 people in the restaurant which is pretty good. I think the restaurant can use an upgrade and an improvement in their marketing strategy would probably prove to be beneficial for this location. The reviews speak for themselves. read more

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Worse than "sucks". Taco cabanas used to be good but I got some of the dinkiest 3$ tacos ever. That's it. Never again. Service sucked. Never waited over 13 min (one car in front of me) before in a drive through before. The demographic serving /working here sorta makes roves why it so damn slow and bad. read more

This location deserves zero stars.... I was attending an event in the area and decided to stop to pick up some breakfast tacos for the event. After waiting to order I started to regret my decision to come here. There is so much wrong with this location--the following were the two worst issues: 1. Cleanliness. There was spilled soda on the floor and most of the tables were dirty. Workers were wearing the same plastic gloves they prepared food in to take orders outside-I never observed them changing the gloves when they returned to the kitchen. 2. They are sorely under staffed. Appears to be a busy TC, but the staff doesn't reflect their customer count. Service is painfully slow. After waiting 20 mins for a dozen breakfast tacos, I cancelled my order and left. Whoever manages this location should be ashamed. It makes no sense to operate a restaurant with minimal staff and poor service. The east Houston area is growing but in the meantime the restaurant choices are not many...id say find another Taco Cabana, but you'll have to drive a while. read more

Delicious highly recommend coming here. The quesadillas are delicious and the margaritas w Jose Cuervo are 5/5!

Actually - no stars - I refuse to go back to taco Taco Cabana on Uvalde in Houston ever again! I been 3 times and I said I wasn't going back after the first time - 2nd time It wasn't my decision to go but not too many other places were open -- I was happy with the service that time because the cashier didn't know what she was doing and served us delicious margaritas -- uuum she didn't know that was illegal I guess---. So I went back a third time and -- low and behold-- they pissed me off . Someone should be fired but I hope it's not the one that served me the margaritas on a good Sunday morning at 8. read more

The food is okay. They take FOREVER!! I was literally waiting for my food for 25 minutes and when I got to the window they messed up my order so it was an additional 15 minutes!!! Never ever get my food right smh. I always leave missing something. read more

Employees and management couldn't seem to care. This is the last time I will be eating at this terrible location.I asked for a manager and the cashier Norma decided to just keep gossiping with her coworker I found that so disrespectful and unprofessional I asked for the cabana bowl and they gave me the nachos with ground beef after I told her I dint want that they gave me my food but then I was still missing my flautas and they took more than 40 minutes to get it done the place was empty and we decided to get a refund the lady kept trying to convince us and try not give it back she said that the flautas had to be fresh made which I been to other locations and they have never taken that long to get my order done I will never be returning to this location but I will make sure to contact corporate and tell them how unprofessional workers are at this location. read more

This location needs some serious management training. There has not been one time when I've went here and didn't have an issue with the lack of product knowledge and just blatant attitude from managers. For some reason this location does not like to honor the promos that they post weekly on all Taco Cabana social media outlets. EVERY TIME they argue with me about what THEIR own company is promoting. It's ridiculous! Not only that the restaurant is always a nasty mess, food on the floor, condiments are never ready and accessible for use. Out of all locations this one is THE worst. Please go and help them folks because they no clue what they're doing. read more

Taco Cabana - Always a mess.. - Mexican Near Me - Houston, Texas

The food and service are good but it's not the cleanest place. The salsa bar is gross. There was a jacket sleeve caught in the stainless steel sliding doors (that lead to the employee area) dangling inches from the salsa station. I wanted salsa but I couldn't bring myself to eat it. This was the first time I'd eaten here in a couple of years. I stayed away because of the lack of cleanliness in the first place. read more

I've been here a few times for the street tacos and beef fajita nachos. My experience was comparable to that of other TC locations. Going on a weekday for dine-in during lunch means you will be waiting a bit longer for your food than I would prefer, but it's not a big deal to me simply because TC is a step above fast food in my opinion. read more

Chicken fajita nachos. Get them and love them. Add lettuce and sour cream. read more

This is THE WORST Taco Cabana in America. Every time we rarely go it's an absolute nightmare, they can't get the simplest things right. We ordered two taco plates, very simple. I don't think these people ever looked at their own menu! It was completely wrong the first time...and wrong again when they brought it back...and wrong again when we opened it at home. Read. Your. Menu. It's not difficult, is it? I've eaten at many different Taco Cabanas for years. I don't order anything customized.. I order from the menu and it's just disgusting and a waste of time and money that these people are just guessing what an item is because they're too lazy to know they menu of the place they work!! 45 minutes and 20 bucks wasted. read more

Took forever to get a flauta combo...and when I did it was awful.. Dining room was gross, trash all over.... kids running around putting their hands all over the salsa bar.. Never again. read more

This location is ok, but it ALWAYS seems like once the sun goes down, the orders take 30 minutes each IN THE DRIVE THRU! The amount of items on the menu seem to decrease all of a sudden or they aren't taking cash. Wtf is going on here!? read more

I Rarely go to fast food restaurants and especially the drive-through. Today I was reminded why. It took me a half an hour behind A car that got one bag of food to get one freaking shrimp taco. Even when I pulled up to the window to get my Tiny little shrimp taco they said that it would be a bit longer because they had to thaw out the shrimp. But their complete incompetence doesn't bother them one bit. They stoically continue churning out horrible customer service one screwed up order after another. read more

Holy cow. We waited half an hour for two burritos with two other people there. You'd thing for the already poor food quality they'd make up for it by being fast but nope, this taco cabana is intent on taking the "fast" out of "fast food". We walked in and a large puddle was on the floor that had already dried and was only cleaned after repetitive requests to the staff. On the plus side, the building did seem to have all four walls and working electricity. read more

Hands down the dirtiest Taco Cabana. Service is slow as hell unless you use the drive through.

If you don't want to do the full restaurant scene and want some great Tex-Mex selections this is the place. I know each visit will differ and on the particular occasion it was very unsatisfactory. Upon entering there was no kind of greeting just the question of are you dinning in or is this to go. I placed my order which consisted of Steak Fajita Taco Plate and a large order of chips & Queso. I made my way to serve myself a drink and there was a spill or leak of some kind right in front of the fountain drink area. Cup lids and straw wrappers around the counter area and the Salsa bar was just as bad with spills and empty condiment containers along with selections that didn't look fresh or maintained. I sat in a dinning room surrounded by tables that needed to be wiped down and a floor that clearly needed to be swept. There is absolutely no excuse for the above. I was given my food and prepared myself to make the best of it. The steak fajitas seemed to be a little over cooked and overly spiced. The rice and beans were ok and the chips were a little greased, the cheese was however good. Clearly not the best experience this time around at this Taco Cabana location. I know they are better than that because I have gone to this particular location many times. read more

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The staff was friendly but the place was not very clean. The bar with the salsa, pico, etc. was nasty looking. The kitchen prep area seemed clean enough, but I regret eating there after going to the bathroom to wash my hands. The bathrooms did not have soap, making me wonder how the employees were properly washing their hands. read more

Unfortunately I don't think I will ever go here again. This place was cool when my cousin told me about it, and we ate in San Antonio, the food was excellent. I got stuck in the drive through line sitting still for 15 min,, without anyone moving. 6 vehicles ahead of me, i decided to honk my horn and back up out of the line. Why cant they pull customers with larger orders forward like other restaurants? This wasn't the first bad experience i've had there. I just recently went there last week and ordered 4 barbacoa tacos with lime and cilantro. They took a long time as well then, i was the only one in line. My food was cold and bland. The tacos where skimpy and hardly had any meat on them. When I got to work i was furious to find out that they had left off the Cilantro, they forgot my hot sauce, and forgot my limes. read more

Honestly the only Tex Mex I'll ever eat . Great service and yummy food, I can never go wrong with the chicken quesadillas

Excellent. Just posting this up average rating.as good as the others. Street taco plate is what's for lunch

Their internet didn't work. I went there because I could work and eat. It wasn't a CLOSE drive either. I was very disappointed when I got there and the food wasn't so good, (smaller portions than normal) and there was no internet working. I asked the employees and nobody, not even the manager knew anything about the wireless internet. Isn't it SAD that the manager doesn't know at all about the wireless, not even who to call about it? read more

The worst customer service I have ever encountered. No customers inside the restaurant so you wouldn't think it would take 20 minutes to get one order of nachos ready along with one kids meal. Visit was on Monday 3/27/17 at 7:44 pm and 6-7 employees behind the counter and no customers in front of us while in line. The drive thru line was not backed up so that could not be the excuse as to why our meal was delayed. I placed yet another order for a shrimp TP QSA and a bean and cheese taco. Would you believe it took another 20 minutes for that to come out. 10 minutes after the order had been placed I inquired about our food and was told, 'It's coming'. Well I know it's coming but when? Yup another 10 minutes. Oh and my child's chips were STALE and when I returned them and asked for fresh chips because these were stale, I was received with serious attitude and eye rolling. I will NEVER patronize this establishment ever again! Shame on the owner for allowing this once decent establishment to go down hill. read more

Not bad if you want something quick.Of course it's just texmex food chain good not amazing but not horrible.

Ugh! Do not come here. Worst tex-mex ever at this place. They got our order wrong, and of course we didn't notice 'til we got home. To top it off, it gave me an upset stomach. :( read more

I used to order to go due to late getting off and not enough time to cook. I always order cabana bowl and lately their customer service is so poor. I ordered extra rice at one time and they forgot to add to the bag. I called the Manager and I was told to come back and they will give me the rice plus my order. I asked for her name and she gave it tome. The next day we stopped by and the person at the window said no, we will only give you the extra rice that was missing. I asked for the manager and they said she's off. So, I left without the rice. I will not buy anything from this location again. read more

Horrible service! Food was skimpy. Condiment bar was filthy and dirty. Th floors were sticky and there was blood stains on one of the chairs!!!! read more

There has been a recent change in management and apparently Taco Cabana took heed to all complaints because their customer service has vastly improved. My family/friends and I had been refusing to go there after we all had similar horrible customer service experiences but that has changed. I spoke personally with the new GM and he stated he stepped in to turn it around. I'm glad because I was missing my taco combo. read more

Nothing to special. But i love the flautas. Plus the 20% Military Discount is nice. The people are usally nice here but a high turnover rate of employees at this location. I don't expect much for my $3 but fresh flautas. read more

EVERY table in the place was dirty. Salad bar was filthy. Service was terrible. This was the worst Taco Cabanna I've ever seen

This Taco Cabana is horrible!! The service is slow. The people who work here at this location always seem to forget one thing or another when ordering through the drive thru. read more

I do not think management has helped at all. Last week I went through the drive thru and ordered a beef cabana bowl no tomatoes or lettuce. Got home and had a bowl with rice, lettuce, tomatoes, no meat. Went thru a few minutes ago and ordered two crispy tacos with queso. Got home had two brisket tacos on soft tortilla. So either go to Taco Bell or ck every order before you leave. Where the heck is El Polo Loco. read more

Poor service, cold coffee at 7:45AM. Keep giving this location a chance, but they always screw up.

im writing this review because this taco cabana goes above and beyond with their customer service, they make it horrible intentionally. i had a bad experience with this one in the past with a very specific grey haired night manager. the day time management made it up to me...so a few months later i decide to give them another shot. at my usual dinner time around 1:30 am i go and order a couple bean and cheese burritos and queso well the manager must have recognized the order because he personally handed i to us AND DIDNT GIVE US OUR CHANGE! it was only 20 or so cents so we just let it slide he was giving us very rude looks....well on the outside the burritos looked fine and the cheese was actually good....but the beans and cheese were separated in he burritos and the cheese was not melted (not a HUGE deal) but the beans have a VERY weird flavor....they were cold and tasted old....i dont wan to have another confrontation with this manager so im not bringing the food back this time....but this is the last straw unless this guy is fired or something else i WONT be ordering from here again! read more

Another customer said he had been waiting 25 minutes and just got his money back. Told us he'd leave if he were us. The bathrooms were disgusting so we left and went to Chipotle. read more

I love taco cabana in general but this location is not at par with the service I've received from other locations. My family and I were driving back to San Antonio from LA and waited 20+ minutes for our food. Not the case. is supposed to be fast food restaurant. Looking around many tables were missing their good. Please management, get your act together!! read more