BRIANNA IS A LIFE SAVER!!!! I was in a bind and needed to feed 70 people and this establishment went above and beyond to help me out. I placed 2 huge orders 2 nights in a row at 1am both times and Brianna was insanely helpful and saved me. I cannot thank her and her team enough for saving me and feeding so many people. She was quick and efficient and definitely needs a raise after what I put her through!! Literally the sweetest woman ever!! read more

I got dinner by going through the drive thru. I paid and didn't get my change. It wasn't much but still I wanted my change back. She looked at me and said you wanted your change. Also didn't give a receipt. Is this what fast food has turned into? The change wasn't much but I work hard for it. This is sad that employees do this. read more

Middle aged woman with neck tattoos upset because they missed my chips and cheese and spicy ranch and said I was being disrespectful can you belive that!The AI is doing their jobs for them and they get upset because it malfunctions and she has to do her ....jobb suprise.TERRIBLE SERVICE!!! Will be contacting managers ASAP read more

Really displeased with AI services that took my order. Tried to up sale me 3 times. Really hate for minimum wage employees to be replaced by AI. Taco Bell please change this. read more

Throws together food and either under cooks it or overcooks no in between and found plenty of hairs from all the female workers in my food there numerous times I simply can't eat here no more until they get new people or new training read more

Slow as fuck gets nowhere in here took 2 hours get faster bud and they didn't get y'all's shit together fr

Food was skibidi. goofy ahh cars with trailer hitches or falling apart everywhere. Service was dogshit. Six thousand people. Fat mfs everywhere. In the hood. read more

I love Taco Hell, ordinarily, but this one falls very short in many aspects. First off... cleanliness. The floors are always a mess; covered in grease, napkins and other miscellany filth. Also, cricket apparently wanted to dine with us as he had claimed a table (pic provided) for us to join him. Next, employee attitudes.. I know it is tough to find decent workers in the post Rona era, but damn! Try to ACT FRIENDLY, even if you despise being there. Remember, if you don't aspire for better you will never get farther up the ladder. Acted like they were doing us a favor just by being there Forgot one of the items in our order and didn't even apologize for the error. I have heard the place is being renovated, I hope they start with the personnel. read more

Taco Bell - Cricket saving us a seat at his booth - Fast Food Near Me - Winchester, Kentucky

I made a mobile order last night and they forgot my lux box, they didn't cut my quesadilla and said it was cut when it wasn't if anything it was folded into a burrito. Then I got home and bit into my grilled cheese burrito and I had the ground beef substituted with steak and there was absolutely no steak on it. Not to mention one of the workers said they threw my food away the first time I had to go back. I had to go back 3 times last night and every time something was messed up. I don't recommend eating here unless you want night shift to mess your order up 3 or more times. read more

my quesadilla is VERY burnt. I really wish they would have thrown it out and given me a good one. read more

Taco Bell - Fast Food Near Me - Winchester, Kentucky

Stopped in this week to check out the renovation. Nothing really new inside. Counted 11 employees at dinner time, including someone sitting in the mgr's office....couldn't see them sitting but saw employees going in to speak with him/her. Ordered 5 tacos to-go. Waited 30 minutes. Counted 30 orders handed out the drive-thru window. 14 people waiting on orders at the counter. Two customers asked twice each how much longer, and were told "about 5 minutes".....each waited another 10-15 minutes. The girl announcing counter orders by name barely spoke loud enough to be heard.....people had to ask twice to repeat. Redefined "fast food".....only fast if you order drive-thru. Mgr never left office to check anything in those 30 minutes. Got tacos home (5 minutes) and they were soggy and inedible, so we had to use a fork. Count me unimpressed and dissatisfied. read more

We've been coming here forever. The food is ok, if you ever get it! They've started just doing two cars at a time, then take 2 more orders , as so on. Wait time for just 3 cars ahead is 45 min. and still waiting Ridiculous! It didn't use to be like this! And not under staffed! Next hope they didn't forget anything.....Not fast food...could fix it myself and finished eating by now. They need a new manager I guess. I wish the owner would stop this new way of doing things! read more

I'm standing in line waiting for my food and seriously considering asking for a refund and walking out.... this place is the nastiest fast food place I've ever been in.... and oh wow instead of calling my name she asked for it was hey you here's your food..... yeah I'm not sure I'll even eat it but I can tell you now I won't be back here... read more

Love this place good tacos long review so I can publish this ahhh oh they are open back now

Ordered a number 8 combo. 3 tacos loco supreme. Got home and the all only had hamburger and a shell. No cheese, tomatoes,lettuce or sour cream. And the shell was soggy like the hamburger had set in it for awhile. I like Taco Bell but probably won't order that again read more

Food is always wrong. I have simple orders and it always ends up with stuff that doesn't even belong on that taco or burrito. even when you go back for a remake, they still manage to do it wrong AGAIN. One time, I ordered 3 tacos, they gave me a bag of 7 hard shells, 2 crunch-wraps, and 2 burritos (not my order obviously- this was actually a lady behind me's food). I go in, tell them, so they go to remake my order and the ladies, and give me HER ORDER the second time while shes sitting at the drive through window waiting too. Another time, I got potatoes, cheese and sour cream on a burrito (potato griller) and they come back with a shell filled with just potatoes... not once, but TWO times. They are just unorganized. Never pay attention. Just all around annoying. Can't read clearly when it's 3 simple ingredients in a taco shell- photo (of tonights mistake- i have one daily) with them not reading what i request. read more

Taco Bell - Fast Food Near Me - Winchester, Kentucky

Not real mexican food but at least they are consistent. A couple of items are worth mentioning. The beef burrito supreme is very good as is the taco salad. Their hot sauce is safe for anyone as its not really hot! Beware of other items besides these 2. Yes ive been dissapointed brfore read more

Probably the worst taco bell in a 50 mile radius. Have eaten there on several occasions in hope the bad food was a one time thing, but sadly it wasn't. Every time the food was in much smaller portions then at surrounding taco bells and always and I mean not once was the food hot, always cold and stale. Hopeless franchise. read more

A buddy came to visit me last night and wanted to make me get something to eat. It was past 10 Pm so most places in Winchester were closed. That being said he saw the lights of Taco Bell glowing as we drove down the bypass looking for sign of life. I pulled into the long line of the drive thru and he said, "NOOOO! GURL! Drive thru will take forever. Lets go in." So against my better judgement, we went inside. I kind of wish we hadn't. All my decent experiences from here were all from drive thru. Not seeing the inside was its saving grace. There were a couple of olds sitting in the corner gumming some bean burritos. There was a table piled up with toys and fruit drinks and trash it seemed where 2 young girls were hanging out. I think their family was working there. I didn't really pay too much attention. The counter to take the order was messy. The kitchen floor and everything behind the counter was FILTHY. FILTHY. There was literally wet stuff and food thrown all over back there. I actually suggested to go to Walmart to buy food so I could cook, but my friend refused. The nice lil guy taking our order was nice and friendly. We placed our order then got our cups to get a drink. The drink area was dirty as well. I was wishing I had my hand sanitizer with me. Then they called our name and gave us our food. We looked around and I thought the entire place which was empty minus the 2 olds was filled. There was paper and peppermints on every table. It wasn't trash, but all the tables were filthy. The nice kid that took our order keep going out to the area with the tables and was attempting to clean the floors. We picked the least dirtiest table and sit down to eat. I wiped my area off first. The only thing that made this trip even semi ok was the cute lil saying on my fire sauce packets. Which I added as a pic. I didn't take a picture of the filth this time. If I get drug back to here, I sure as shit will take tons of pics of the trash and filth. So awful. read more

Taco Bell - Best thing about this location was cute saying on my packet of fire sauce - Fast Food Near Me - Winchester, Kentucky

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Mexican fast food. Nothing fancy. Just something different when you're tired of hamburgers while on the go. Usually fast; sometimes slow late night. read more

Taco Bell - Taco Bell - Fast Food Near Me - Winchester, Kentucky

As far as I am concerned there is no Taco Bell in Winchester, because I will NEVER go here again. The employees are teenagers and that is fine, teenager make mistakes, however management is a complete JOKE! Literally every time I have went through the drive through the order has been wrong after an extraordinary long wait. Not to mention the fact that there is ALWAYS at least two to three employees standing around the drive through window. Pathetic!!!!! read more

I went through the drive through today and my service was good except they got my order wrong and when we got home the tacos I ordered were ice cold. I have tried to call multiple times and no one is answering the phone. read more

Didnt get my order, I guess someone else will eat it. I went back two days later and they made it right. This seems to be a busy place and one would hope that they hire more staff and train them to double check the orders and provide receipts with every order. I'll be back and I like the mobile app. read more

Taco Bell - Love the Diablo Sauce!! - Fast Food Near Me - Winchester, Kentucky

My experience here was about standard for Taco Bell. The restaurant was clean inside and the wait for my food order was minimal. My food arrived hot and tasty. I opted to sit inside the dining room and enjoy. The only thing I didn't seem to really care for were the employees horseplaying around in the back, but they didn't seem to be doing anything bad - just acting goofy. I finished my meal and left satisfied. read more

this store was hot dirty and had a dog sitting at tables. it wasnt a service animal and the couple moved to different tables and at counter. i was not the only customer that was uncomfortable w those people. then i had tell the guy not to touch my food after it was ready.i wont b back to this store. Nasty place read more

This taco bell has probably the best customer service that I have ever received from a Taco Bell. They are always very nice and it is very quick. Even during peak rush hours they take your order and fill it in a reasonable amount of time. read more

Came by here a couple of times the place was nasty inside & smelled gross. The floors were not clean. The quesedilla was smothered in sauce it was inedible. The taco meat tasted funny so threw it out too. I was scared of getting food poisoning. The customer service was decent, on the plus side. read more

They forgot my cinnamon twists! Like dang those were the highlight of this place and they forgot them! Tf

Food is served hot and fresh all of the time. Wonderful customer service. The manager needs to hire someone for dining room and clean up for three shifts. This store you can see right into the back and it is always an awful mess. At both of my last visits there were four people working the lunch rush and this includes the manager. They were doing an amazing job keeping up with a full drive-thru and dining room. Had they had one extra hand to clean the dining room, clean the back, and take orders they would not have been just barely getting through lunch. read more

Always missing something in my order. It's been going on for years and either the manager nor corporate care. Go to Lexington!!

Stuck in drive through for half an hour. The next time, went inside, that took more than half an hour also! And it was so dirty. Definitely avoid! read more