Not the best taco bell location. i have had many many incidents with this location messing up orders. managers yelling at customers. BUT a man named Alex helped me today, september 22nd around 6:10 pm. My order location was changed to the middletown location without my knowledge. Alex helped right away asking how he can help, if i needed anything, checked on me when i was reordering and was very kind. HE ALONE gets this review as he was so generous and did an amazing job. the location itself deserves a 0 star but alex deserves 6 so ill average at 4/5. read more

This Taco Bell closes the doors before 9:30 and it's getting ridiculous because it's supposed to be open till 10:00 they do it every night it's ridiculous read more

I'm not one for leaving reviews for chains but this Taco Bell location is so terrible I had to make an exception. They're about 2 mins from Mountain Creek, making for a convenient food stop on our way back to NY after a day of skiing. Unfortunately they must also know this as the prices across the board are significantly higher than other locations. Even worse though, I can count on ten hands how many times I've been told "sorry for the wait" as I'm handed my food 15-20 minutes after I've ordered it. This is irrespective of how many people are in the store and/or drive through. I'm not quite sure what's actually going on here and there are years of reviews with the same sentiment. I'm sure the staff here are well intentioned but just can't comprehend why this is still a thing. read more

I know it's Taco Hell, wasn't expecting a gormet meal. The kid comes over at like 0.5 decibels and expects my old ass hearing to pick up his mosquito ring tone mumble. Anywho, I order, get my food 12 minutes later, with one other person there. Realizing that I have 1 of the two nachos w cheese that I asked for, I go up and say. I ordered 2 and got one. Mumbler: (inaudible1) Me: say again Mumbler: (inaudible2) Me: one more time Mumbler: (inaudible3) Me: For real? Say it like I have 90 yr old hearing Mumbler: (inaudible) Me: (just stare) Mumbler: three o-eight This is what he was saying, yes thats right $3 for a little bag of chips. Beside that he missed the whole point of the missing nachos. Later, I realize, he's the guy doing the drive thru as well Now there's a girl at the register with a much more assertive/normal voice. This kid is straight out of Idiocracy. If you want to satisfy your curiosity as to how this rare breed exists in the wild, check it out, he will amaze you. read more

Absolutely horrible service. Wait is always so long with workers that are incompetent. I don't even think they read the tickets when you order because the order is always wrong and the food is sloppily prepared. read more

I know there's a help wanted sign, but having the lights on and listing "Open" when you're out of stock 45 minutes before closing is a bit insensitive. read more

Waited at the drive threw window for over 10 minutes while the worker sat on his phone. And to top it there was a line. Ridiculous

Computer ordering was easy - B Food was good - B Waiting almost a half-hour for food because the drive-thru was given preference - D- Those ordering inside, had a pretty long wait to get their food. Most were skiers were snowboarders who were here for the end of the season. Some had several children with them. There should be a better way to balance service for your in person, customers, as well as your drive-through customers. Not really thrilled with the experience read more

It's supposed to be fast food you shouldn't have to wait 25 minutes for fast food and the food sucks

chicken nuggets very hot! And they were very welcoming letting me know they would be made fresh without me asking

Placed an order on doordash an hour before closing and they accepted the order. If anyone's ever worked in the food industry you knkw that you only accept orders when you know you can fulfill it.... Our door dash driver gets there and the employee tells him they're not going to make the order. Thank god we got our money back on doordash credit after HOURS, but TERRIBLE location. TERRIBLE workers. No one's forcing you to work at taco bell. read more

9/10 times there are wrong items in your bag. Half the employees are either visibly stoned out their minds, while the other half moves like molasses with zero urgency. No desire to get the drive through line moving ever. read more

the first time i went here, they took 35 minutes to bring us our food and the employee was really rude to us. the fountain drinks were all water, even the baja blast. i'm actually here right now as i type this and was planning to run inside and pick up my order, but they locked me out. how am i supposed to get my food? multiple other people were trying to get in too. i actually don't know what to do right now. update: went through the drive through to pick up my order since the door was locked. a friend and i ordered two luxe boxes tell me why they didn't come in the boxes they just threw all the tacos in the bag dude. also my friends burrito was soggy and it only had cheese in it. will not be coming again read more

The manager of the store should grt more actively involved - all round s bad experience. Food cold no box for box items tortillas and sandwich not made to order read more

these people don't know how to run a taco bell the lack of management is a under statement I don't believe they even have one the machines inside are broken n take ur money and then they tell u u didn't place an order or pay for it but yet again the cashier watches u do it. it's a true money scam I see with these employee. foods made wrong or is cold or ur waiting an hour for one taco read more

So the lobby was closed at 8pm for some reason so we use the drive thru only for them to tell us that they will refuse us service cuz we apparently disrespected one of their employees. We were very confused as we had no idea what they were talking about so we drove around and back in line until they finally took our order. (We just really wanted to know why they refused to take our order). We get to the window and they said we flipped them off at the front door to which we tried to tell them that definitely wasn't us and maybe was someone else to which they just scoffed at us and rolled their eyes which is just ridiculous that we had to get accused of something we didn't even do and had to pay for it by getting our food 20 minutes later than we should have. We just hope they didn't do anything to our food for literally no reason. If y'all really wanted to be victims to a middle finger than here ya go. read more

Terrible service. Drive thru employee spilled large drink INSIDE my vehicle all over my lap and could barely say sorry. employees are barely competent read more

It's unfortunate this newly built pretty establishment has been destroyed by mismanagement and kids working that absolutely don't have any pride in their job responsibilities. The dining room and drive thru are very dirty. The staff is usually hanging together talking rather than working. The food--if it's available is ok. Guaranteed to screw up your drive thru order . DOUBLE CHECK EVERYTHING read more

Very slow service especially while in the drive up. They basically get your order wrong every time so check it before you pull away. read more

WORST TACO BELL EVER! I've been to many, even in different states. I truly believe this joke of a place has been operating without a manager for a looooong time. Extreme inconsistencies in food quality and usually very sub-standard customer service. I really need to stop going there. I always hope the place will get better but they RARELY fail to disappoint! read more

0/5 stars this place is the worst taco bell ive ever been to lol Takes forever Give you diet soda without saying anything Short staffed Takes forever Asking for anything they treat you like a jerk like "wtf im supposed to work?" Haha Save yourself the headache and just dont ; try anywhere else Also I wrote this whole review while waiting after paying for my food too so thats saying something Been like 15 min after i paid and im the only one here.... read more

15 minutes in the drive through line with only 2 people in front of me. How is that even possible? I'm not sure, I didn't stick around to find out. Unless they were preparing a catering order for 50 people in the small sedan in front of me that kind of wait time is unacceptable. read more

Saddest Chicken Quesadilla ever besides the fact it was cold along with all the other tacos in our $40 order that were also ice cold. This place was such a complete disappointment and waste of money you'd think they would at least manage to heat the food they so sloppily throw together read more

Taco Bell - Sad Chicken Quesadilla - Fast Food Near Me - Vernon, New Jersey

Took 20 minutes to get food, forgot one taco, 3 didn't have sour cream, they were out of tomatoes and chicken, sassy workers, just overall really bad experience. read more

I downloaded Yelp specifically to leave a review. The service at this place is nothing but pathetic. The food came out fine but the attitude of the guy taking orders is beyond pathetic. Food was delivered after 10 minutes spilled all over a bag. Didnt even remember who i was when he asked if i had ordered food while holding the food I ordered. I forgot why i avoid this taco bell. Now i know. read more

The absolute worst run Taco Bell in the history of Taco Bell, and it's not even close. The guy taking the orders does not give two shits, the order is never correct, it's absolutely my last time going there. I keep thinking they will get better but it only gets worse. I promise I am telling everyone I know that the Vernon Taco Bell sucks. The management had better get its shit together and start trading their staff correctly. Horrible. Never going back. Period. read more

Doesn't look like much when you drive by this Taco Bell, but I was practically dying of hunger so I came in. The definition of a hole-in-one. Had the burrito supreme and wow... there are no words. A burrito with tasty beef, sour cream, lettuce, tomato and all of it fresh. You can add extras like guac and everything. Got the sauces to go. The selection in the menu can be a little overwhelming, but you really can't go wrong. Not much else to say besides go see for yourself! You won't be disappointed. read more

The absolute worst fast food place on the planet. Took 25 minutes to get through the drive thru and they said they had no rice. You are a taco place with no rice at 1pm in the afternoon and only 1 person was ahead of me on line. read more

The best taco bell in jersey the staff was amazing the food was delicious the place was clean it has gotten so much better.

The cinnamon twist were very stale when I tasted them but overall the food is great, and the staff is amazing.

Last time i ordered tacos the tacos were all cold. A bunch of kids working there. Ridiculous.

Placed an online order at 7:11. Was told to pull around in parking lot and wait for food. Well we waited till 7:56 which is when we finally received our food! I'm a local and the service there has been extremely slow for years and this hasn't been the first time I've waited a lengthy amount of time for my food, but definitely the longest to date! Awful service read more

This location is in a structure that resembles a house, which I enjoyed. Living in the city, I'm use to the typical Taco Bell's that are all the same. Don't get me wrong, the inside was like every other Taco Bell. This location was one of the cleanest ones I've been to, from the parking lot to the bathrooms. The staff was friendly, attentive, and took pride in their work. The food came out quick and was fresh. They made a mistake with my cousin's order and quickly corrected it. Not only did they correct it, but they gave him two of the left out items. All this while being very apologetic. They lost a star for forgetting one of my cousin's items. Had we not checked, we would have left without it. Overall, I would recommend this location to others (assuming you like Taco Bell, lol) Happy Yelping :) read more

Ordered a meal at lunch time, 12:30 PM At least 10 people waiting before I ordered, after 30 minutes even they were not receiving orders, so I asked for a refund. There was only one food preparer, at lunch time!!!!!! The store manager, the food preparer, after 15 minutes trying had trouble knowing how to issue a refund. He then went back to work and left me at the counter. Other people wanted a refund and they walked out too without receiving a refund. Called customer service and was treated rudely!!! Other people waiting said they are usually understaffed. I believe that!!! read more

If it were possible to rank this place the big ZERO (0) stars I would. What an embarrassment, wow. Definitely resembles the location. The workers sound are ignorant and loud. They are so obnoxious. If I ran this location I would fire all of them. Loud, obnoxious and embarrassing. They should be ashamed. Taco Bell should be ashamed. Their families should be ashamed. Their future children should be ashamed. These toads might be worse than the ones next door at Dunkin Donuts...does this area ONLY hire terrible service? Maybe I expect better because in my past life I grew up in a castle and was a Great King of the country "Superbia" but regardless, this town deserves better. Taco Bell deserves better. Do not stop here, just drive right by and go to Wings Asian Bistro. They deserve you where more than this place. Forget these fools. I bid them a goodbye and you've lost my business. Bye bye don't look at me again! Bye bye I say, bye bye! read more

This Taco Bell is the worst . Waited 5 minutes in drivethru . Young lady taking orders comes across so arrogant like she owns the place . Who hires such unprofessional people like that to run a business. Don't eat there . Poor quality service. ok read more

Worst Taco Bell I've ever been to. Service is slow. Orders are wrong almost every single time. Even if they happen to get it right they don't put anything into the taco. There was probably a tablespoon of meat in the entire taco. Chalupa was equally as bad. Go somewhere else cause this location is terrible read more

Worst Taco Bell experience ever. Usually I come here and get a nice young college student and they make my order with speed and precision but the past two times I went I got two older adults who gave zero cares about their job. A man with a scruffy look and facial hair who def should wear a hat or net back there, and a woman with the ugliest attitude. These people shouldn't be working in customer service. I placed an order online and got there 10 minutes after, I had to wait another ten minutes for my single taco and single burrito and order of nacho fries. This place is sad. Needs new management ASAP read more

I've been going to this Taco Bell after Mountain Creek ski trips for the past 3 years, I do this simply because I enjoy getting Taco Bell and eating a burrito after a long day of skiing. On about 10 occcasions out of 15 times I went to this Taco Bell last seasons bud the 2 times I went this season, they have forgot the second items to combo meals, I got jipped of 3 tacos 2 weeks ago and got jipped of another 2 tonight when I realized that I was missing half my order as were my friends. Overall I'm starting a conspiracy that either they don't have said items and just charge people for it to get their money or they end up eating the tacos not thinking that customer will notice it. I hate using this app but this establishment was by far the worst Taco Bell I've been to and I'm going to have to see what I can do about my atleast 10-15 missing items and around $25 spent on the items. Also it takes 10 mins to get 6 tacos that should take half that time since all their doing it tossing them in a microwave. read more

Just went through the drive thru at 10:55 am today for it to say in a recording they are close, store hours listed from 10 am to 10pm some one is not doing their job! read more