Super long wait the last two times I ordered from here. The first time I waited over 25 min to finally receive my pre-ordered food. I gave them a try again about 3 weeks later and still had over a 15 min wait for pre-ordered food. What in the world. Once I finally got my food, there's no apology for the wait and certainly no smiles/welcoming demeanor. Not to mention, the guy at the window is extremely stoic, doesn't speak at the window or respond when I say thanks and thank you. He also doesn't extend his arm at all when passing you food. He holds it slightly outside the window then he stares at you as you put the car in park and lean out the window to grab the food. Afterwards, he quickly slams the window shut without speaking one word. Such an odd experience. Clearly he doesn't want to be at the job. The first time, I thought he was having a bad day but now I see it's just his personality. Perhaps they are understaffed or he is being mistreated at work. I don't know. I just know I can't come to this location again and customer service skills. Also: Just found out my order was completely wrong. So yea... annoyed and disappointed with this location. read more

Best place on rather. Thank god for nacho fries and stackers. Overall decent customer service and great food every time. Thanks for keeping us all alive and fueled read more

I don't say this lightly- seriously. I love Taco Bell, been going to them for years, some in Pittsburgh, some in Louisville, some in even California. This Taco Bell BY FAR is the best Taco Bell my mouth has ever laid taste on. The Crunchwrap supreme melts in your mouth like mashed potatoes touching stuffing on thanksgiving. I go here for breakfast lunch and sometimes even dinner. Seriously, gotta give this a 5/5 from me. - Jason Davidson read more

Their cashier stole from me. I went through the drive thought at 2:30am Sunday morning on the 15th and got an order for $20.52. I received my food but realized after I drove off that the cashier never returned my bank card. So I returned to retrieve my card only 10 minutes later. When I returned and told the same drive through cashier that he never returned my card he handed me the card and quickly said "my fault dummy". Now I thought I must of mis heard and not wanting to make a scene I left. I checked my bank account and found that not only was I charged $20.52 for my food, i was also charged $33.51 on a separate transaction. I believe this was some internationally read more

all i wanted was to eat my taco bell at home and then have it fart out my ibs but noooo i had to wait for my friends food to be made bc these people ordering tacobell priority delivery just had to go first. thats all my food is good will go again read more

I highly do NOT recommend you go to this location if you expect fast service through the app. I ordered my food through the app per usual and when I arrived to the speaker I was told to circle around and give them an additional 2-3 minutes. It took me over 10 minutes to get to the restaurant. I don't understand why app orders are SO MUCH SLOWER than just going to the speaker and ordering or going inside. The restaurant was NOT busy. Every time I go to this location they either don't have an item or they're exceptionally slow with making orders no matter if it's a lunch rush or not. read more

I'm gonna be honest and give this Taco Bell 2 stars. We were dissatisfied with our experience, but the food was good and they did get MOST of our order right. The three things I had an issue with were the time it took, the contents of our order, and the state that the food was in. My boyfriend and I decided to order takeout, so we used a food delivery app. The driver was waiting for the food at the restaurant for what felt like forever, and we got our food 30 minutes later than we were supposed to. We ordered two Nacho Fries boxes, as well as a chicken chalupa. The chalupa was fine, but the boxes were not. They were missing the main ingredient: the fries. Instead, they gave us each a pitiful bag that had about 6 chips in each one (photo attached). We were really bummed, because we had ordered the Nacho Fries boxes specifically for the fries. My box came with a Doritos locos taco, which I paid a dollar extra for. However, I think I should have been paid to EAT that taco. It quite literally looked like it had been run over by a truck (photo attached). The shell was smashed, and I couldn't pick it up in one piece. I will say that the burrito that was in my box was delicious. But the disappointment with the rest of our order was too much for me to give this place any more than two stars. read more

Taco Bell - The chips we were given instead of the fries - Fast Food Near Me - Towson, Maryland

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I've had a handful of negative experiences at this location over the years. Never bothered me much - until today. I have NEVER had someone over the speakerphone tell they were on a time limit. They were out of an item I wanted, and I asked for a minute to pick something else. "Excuse me we're on a timer ma'am." No the f*** you are not. I have been coming to this location for almost a decade, and I have never heard some stupid s*** like that. Each car in front of me had double the time I did at the window. NOT TO MENTION, there was literally an ambulance and cops crowding the parking lot. There was maybe 3 cars behind me in line. On top of that she charged me for supreme tacos despite clearly asking for regular. As a service worker getting off their job where I bust my *** for customers, this is just lazy and rude. I've never experienced anything like that in my life. Whoever was working the drive thru at 2 am on 12/2 - tacky and ghetto behavior. Get a different job if you're going to be so miserable. read more

Came for breakfast and service at the drive thru was fast! We got a crunchwrap with sausage and a quesadilla with steak, both meal deals. We got iced coffees and that was a mistake. Not sure if that's just a taco bell thing or a location specific thing, but it was terrible. They basically just put hot coffee in a cup with loads of sugar and powder creamer. It actually came to us hot in a fountain drink cup, weird stuff. The didn't ask what side we wanted with our meals so one of us ended up with cinnabon holes and the other with a hash brown. The hash brown was basically inedible, so we shared the cinnabons. The crunchwrap and the quesadilla were both really good. QUICK REVIEW- don't get the coffee, specify what side you want if you're getting a meal. IMO - don't get the meal at all. Order the main thing, get you some skillet potatoes for a buck and just have a glass of water. read more

This is a great local Taco Bell that is better than your average fast food restaurant. I have the Taco Bell app on my phone-- it's really easy to order this way. If you are really hungry, you can obsessively track the order-- they had my order ready in about 5 minutes! I really like their power bowls that are made up of lettuce, beans, rice, guacamole, tomato, and chicken. (There is also a vegetarian version.) When I am too tired to cook, this is what I order for me and my mom and this is dinner. It's realtively healthy for a fast food meal and it is very satisfying. Thanks, Taco Bell, off Loch Raven Boulevard and Taylor Avenue in the Towson-y part of the county. read more

Smh, don't come after 11pm bc they do pickups only. Not only do they have the funkiest attitude but they'll mess your food up too. The dude with the sling will not only roll his eyes but just close the window in your face. I know it's Taco Bell and to not expect much but omg, just stay home late and cook. I figured I'll get a quick bite but I might as well went to bed hungry. I say this, go to a different location. read more

This Taco Bell is consistently providing great service. I use the drive-thru and my order is always quick in and out! The food is also good quality and they have never forgotten an item or needed to substitute! Great food, great service, and friendly staff. Giving 4 not 5 stars due to how busy it can get! read more

My daughter and I were in the mood for Taco Bell, so off we went for lunch. Wow, it has been a long time since I have been in this Taco Bell and was pleasantly surprised to see the new décor. The restaurant had a great light and airy feel to it. My daughter ordered the Nachos Bell Grande with a Taco Supreme and drink Combo. I had the Crunchwrap Supreme with a Crunchy Taco and a drink. We then went back and tried a Beefy Fritos Burrito for $1.00. The staff were so friendly and welcoming. We had a great lunch. read more

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Teriible customer service 30 people got they're order before me. It seemed like a race issue to me I was the only person of light colored skin. They were very rude when I asked about my order again then told me they have to remake it because they gave it to someone "on accident" I'm almost certain one of the employees walked out with my food and went home. Do not recommend this location for anyone. It shouldn't take well over 30 minutes to make a few tacos and a soft drink.. that I fill up read more

This is probably my favorite Taco Bell location I have been to. All of their recent updates have made the taco buying experience amazing. I love their new ordering system. It allows me to truly customize my mean just to my liking without the pressure of time with the cashier or their customers. read more

The service here drastically improved from my previous visits. Was a cashier at the register and was very polite and helpful. Offered me what they had as far as specials and such. My only issue is the meal never looks like what it is advertised as. Which is no fault of the cooks but was delicious either way. I was given coupons for this location so I an definitely going to take advantage of it. read more

Taco Bell - This is the double chalupa I received - Fast Food Near Me - Towson, Maryland

There's a reason this Taco Bell has 4 stars on Yelp (pretty unheard of for fast food joints)... it's one of the nicest, if not the nicest, Taco Bells I've ever had the honor of visiting. The service is unusually pleasant and friendly (like seriously, I'm always thrown off by it), the inside of the restaurant is really nice with clean bathrooms, the location is convenient, and they consistently make delicious cheese quesadillas. Love it. read more

Top notch service and the food is always on point, even late at night. Best Taco Bell in Baltimore

I'm a vegetarian and was UPCHARGED for REMOVING beef and substituting RICE N BEANS. And the $6 burrito was not even full it was 1/3 empty. Also the chalupa was upcharged .70 for again, removing beef and subbing rice n beans. I paid $10 for 2 things that are sub par. I know it's fast food - but between the upcharge for cheaper ingredients and half a burrito - not good. read more

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I have always loved taco bell. It was before noon. No cars in drive thru....................yippee. Placed my order. Received my order in less than 3 minutes. You know this is good timing for taco bell which is alway crowded inside and out. Drive thru cashier was very polite. read more

First time here since they remodeled. It looks great and so much cleaner. I've never had bad service here and the staff is friendly but the drive thru is a pain sometimes. I ordered a soft taco and it took 10 mins for me to finally get it. They need to do better with the drive thru. You're better off going inside for faster service. read more

workers stupid as hell , don't know how to do basic math and put items in a bag... ik it must suck workin at a taco bell 30+ or over but damn mfs just want their food correctly packed the first time... read more

I haven't been to this location in a minute I was pleased with the experience I ordered the $5 box of nacho fries and a crunch wrap. I was pleased with everything the staff was friendly and i will be returning thank you for your service. read more

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I cant believe I'm writing a review for Taco Bell but here it goes... This is literally the only Taco Bell I'll ever go to because it's the only one where I've eaten time after time and not gotten sick. I know it's a lot to expect from a Taco Bell but this one does not live up to its reputation - in a good way! They also have really good service. The only con here is the waiting time in the drive through lane but that is to be expected. If you've had bad experiences with Taco Bell before, give this one a try. I know it's been a great experience for me. read more

My favorite Taco Bell! Never had any issues, food is always fresh. Friendly employees as well.

Most Taco Bells are the same in terms of the food they offer. What sets this one apart is the service. Friendly personable service. You don't feel like a number, but a guest in their place. Unlike in many of these places, you don't feel like your intruding or bothering them with your presence. Service so nice that you may mistake it for Chic Fil A. read more

The only problem that I have is the use of the app the app would not process multiple different cars so I had to use Google Pay inconvenience since I was at another location sending somebody get food read more

I order in drive thru Inconvenient fast food Restaurant. I Order Steak on Bowl no Fork or spoon, No straw in my drink . It Seems like they don't care read more

This undoubtedly has the worst customer service of any Taco Bell I've ever been to. Just don't go here. I'm a long time Taco Bell fan and I'm not the type of person who writes Yelp reviews or usually cares enough to. But, the way I was treated at this Taco Bell was beyond unacceptable. I ordered a large drink with my food and received a kid's cup. When I asked if they had any large cups the cashier said, "We outa large cups. Here's your 5 items. Bye" and shut the window before I could even respond. So, not only did I get charged for items I didn't get but also wasn't treated with basic human respect. Very sad... bad look for this location for sure. read more

The only thing that is stopping me from giving five stars in the long wait in the drive-thru line. Sometimes I'm in than like for almost 15 minutes. Other than than the food is delicious, the remodel looks neat, and the staff is actually very nice and attentive! Definitely recommend this Taco Bell over many others. read more

Let's start off with the obvious. It's a Taco Bell. It's not a Ruth's Chris. But, the service is EXCELLENT, the food is always good, and the orders are always accurate. Things I Like: - The menu is always evolving. You could go there once a month (like I do) and there's always something new and exciting. Taco Bell does this better than MOST competitors. - Price at Taco Bell is always a value play. Where else can you get $10 tacos for less than $10 bucks? - Service here is great. The kids they hire are ALWAYS POLITE, and the last few time I've gone, they have verbally done and said the same things that a Chic-Fil-A employee would say: "Thank you sir! My pleasure sir!" Things I Dislike: - Location is tricky. It's on the corner of a busy intersection. There's only two ways in. One main entrance on the northbound lane of Loch Raven Boulevard, or a side entrance connected to the aging plaza and decrepit Salvo's Auto Parts. - Drive-In lane is a tad tight. For those with a large car or SUV, you have to watch closely to avoid rim rash from a rigid curb. Ultimately, my expectations for fast food service remain low, but the Taco Bell takes my prized 2nd Best in "Towson" behind Chic-Fil-A. Give them a shot! They hire, train, and maintain a healthy little store culture. read more

I came here after hiking with some buddies to grab a quick bite. We were all pretty hungry and they were slightly busy (not too bad). I'm a vegan and my boyfriend is vegetarian. I was basically ordering off of the vegan menu on my phone and had to make some changes to the taco bowl. Annoying, I know. But this young man named David was extremely nice. He was really welcoming and made sure to go over my order to get it right. I never expect much from fast food joints (for obvious reasons) and was almost taken aback by how polite he was. He even checked on us while we were eating to make sure our meals were good. Seriously the nicest person ever. He should get a raise! read more

if i could give this taco bell a star lower than 1 i would. Didn't get half of my order i went back to tell them and they were so rude while i don't see a receipt. she stated "everything's in bag bye" were her words when we first went through. on our second trip to get the rest of our order they were rude and then when the 7 workers who finally decided to give us the food threw it at us. Yes i said threw and stated whatever bye fuck u! Didn't have a mask on or gloves was touching her face and laughing. I threw the food out was a waste of 20$ but whatever. wasn't taking the risk of dealing with petty people who don't know how to follow protocols. read more

IT'S Taco Bell, so the food is the food. This is a complaint about the drive thru at Taylor and Loch Raven. It was poorly set up, so get ready to wait and wait... sure the food takes time to cook, but that is not the real problem. The real problem is the location of the speaker. If there are 2 or more cars in front of you, expect a 5 minute wait between the time you order and drive off. If there are 4 cars we might be talking 12-15 minutes. But this is not about the people inside, if the Bell were to move the speaker back it could accommodate more orders and speed things up. Just saying I am not a fan of the drive thru. I go inside. read more

Slowest. Taco. Bell. Ever. The food is prepared okay (as good as most Taco Bells can make food), but they have the slowest service for a "fast food" restaurant I've ever experienced. I live within walking distance to this location and I prefer to drive to one over two miles away because it takes less time. I began typing this review while 3 cars behind the window in the drive through, and I'm still currently 3 cars behind the window. If anything, this incredibly slow Taco Bell will help me stop eating unhealthy fast food; I would be able to prepare a meal from raw ingredients and eat it before getting my food from this location. read more

Worst service I have ever recieved at a restuarant period. I got box in in the drive thru and had to wait 30 minutes just to order. It was another 20 before i got my food after which no apology was given. If you know a taco bell 30 minutes from this one, go there, it'll be faster. read more

I try not to eat at mass chains, just on general principle. But I have to say the quality of food and the wonderful service that I consistently receive from Taco Bell on Loch Raven and Taylor makes me want to say "*f*** counting calories and health" and just eat here all day. The food is good (and correct every time) and the people at both the drive through and the counter are some of the coolest, sweetest people you will meet. Will take the time to notice its your birthday via your ID, and slide you a little gift on the side. I hope their management can keep this up forever. read more

Normally I don't review chain restaurants since they are basically the same. But when I visited this Taco Bell location one morning for the breakfast crunch wrap (sans meat), I was pleasantly surprised by the friendliness of the employees. I have been coming to this location for years. My experience has always been ok. Jean took my order politely, I got my food fast, and Ronald (I think) opened the door for me as I left. He opened to door for each person that walked thru during my visit. Maybe it's the new breakfast menu, but I actually appreciated this level of attention at a fast food restaurant and I hope this location keeps it up. This location was clean. The only thing that's missing is a needed renovation. Like I said, I've been coming here for years and it hasn't changed. read more

Stopped there one night very late. Probably after 2am on my way home from a trip to the hospital for my daughter. Service was fast and friendly and the food was good. Absolutely nothing to complain about. Definitely recommend. read more

Stopped in yesterday and received friendly service. My tacos were crisp and on point.