Slow service, multiple items missing from bag, no ice, no this, no that.... Might as well not be open to operate if 50% of items aren't available to order and you're not competent enough to put the ordered items in a bag read more

I ordered a chicken quesadilla with NO creamy jalapeño sauce and not only was the food uncooked there was quess what... THERE WAS CREAMY JALEPENO SAUCE like what if I'm allergic and also the wait was a whopping 20 minutes, I am very disappointed in this company read more

How you gonna add beans to something that never was added or belongs on the quesadilla dipper? Also who told you all chicken in one chalupa and nothing on the other? Seriously get your eyes checked read more

Best service I've had in some time. Thank you to the staff for the hospitality and being a bright spot in my day.

I came back again because I know this place does it right. Yes. Still running good. Got my order. No issues. Quick. I even took a picture of the taco. Wow. A taco with lots of lettuce and cheese. This taco is how it's done. If you taco is not this FULL, you have been going to the wrong Taco Bell. Avoid the taco bell at 119 N Telegraph, Waterford Twp, MI 48328 Come here. Highly Recommended!! read more

Taco Bell - Very good example of a taco well made. - Fast Food Near Me - Sylvan Lake, Michigan

Came here around 1:30 am 12-13-2024 and order nacho grande, empanada, a taco, and a drink, pulled up to the drive thru and 3 employees are making fun of me calling me big back, and saying other awful things, these are not professional employees and honestly they need to be checked. i don't care if u closed the window to make ur weird remarks i literally heard it all when that window was closed , and the audacity to call me a big back when that girl herself is huge it's pretty telling she doesn't love herself and is projecting, was never rude to these ppl nor do i go out seeking trouble! Such nasty attitudes and horrible personalities. good thing u will never see me come back to this taco bell again! read more

Went here with my picky 9 year old daughter. She got a ground beef taco and really liked it. I got a chicken burrito that was pretty good. Used the giant screen to order which I'm used to now. Only thing that detracted a star was the bathroom -- urinal was stained and needed a urinal cake to help it smell and look better. read more

These jack wagons couldn't get your order straight if their lives depended on it. I've been here twice and each time they screwed up the order. This latest one was a $12 meal with 4 items. Only one item was included, and no receipt was put in my bag despite asking for one. These workers deserve less than a minimum or living wage for the work that they put forward. Fire everyone. read more

At least $2-$3 more than every other Taco Bell, even Rochester Hills. No reason a cheesy Gordita crunch combo is $11. Rochester it is $7, same with Pontiac and all other Taco Bells read more

I go here for lunch when I work in the area. This place is the best taco bell on the planet

Im pregnant and its 12:08am in the morning, the reason with me starting with I'm pregnant is because the night shift workers were so rude it flared me up immediately . As soon as my boyfriend and I pull up to the driveway i'm greeted with an attitude by saying " you can order when you're ready " . my boyfriend said okay she then responds a few seconds later much louder and slower with a more aggressive attitude " you can or-der ..... when you're REA-DY" . rushes me to order but then takes 5 minutes to take my card , mind you im the first and only in the line at the moment . Moral of the story never coming here again read more

I wish I could give 0 stars. I didn't think it was possible to get a whole order wrong but they did. I asked for spicy potato tacos. No cheese no sauce. Just potato's in a tortilla. like you have to do LESS WORK. I DONT EAT DAIRY. And I get home to nothing but dairy on my food. I also ordered two veggie fiesta burritos fresco style. And only got one. So yeah. Don't go here. read more

Every TB in Detroit reflects careless disregard for their customers. Such a great product and tradition should not be lost by poor, disrespectful service delivery. The window clerks make me feel I'm lucky to be served at at, their scowling reflects a sense of racial disgust. I love the entire menu, but there is a reason that none of the Taco Bell' restaurants are rated better than two stars. Fire these ungrateful people and improve service delivery training. I have not received my exact order one time out of 8 visits. read more

The staff was literally so rude in the morning time !!! They were only serving breakfast but lost the breakfast menu ! I asked for strawberry lemonade and got fruit punch . The lady at the drive through window was so rude it makes no sense! read more

Rude staff, food is almost always cold/stale. Please dont work customer service if you hate it.

These mental midgets couldn't get an order straight if you wrote it on their eyeballs. I want to know who the Zone Manager is at Corporate for this store if he has the guts to come forward....which he/she won't.... read more

Awesome food quality and the people are friendly! They forgot an item in my order last week, I went back in, got 3 different people apologizing for a simple mistake. They whipped up the missing item real quick and threw in a cinnamon twist. Everyone is bound to make mistakes, but it's how you resolve the mistakes with good customer service that mattered here...thank you! read more

Some of the rudest Night Shift workers I have ever met. Y'all should consider closing early.

This is probably the worst Taco Bell I've ever been to.. they've closed 45 minutes to an hour early. This has happened on several occasions... I have even seen the employees in front on their phones, and say they are closed at the speaker. I will ask for sauce on the side (quesadilla for example) and they try charging me for sauce that originally comes on the quesadilla, I just prefer it on the side.. I never drive away without thoroughly checking my food because I've never received food from them that ISN'T wrong/missing things. I only stop here if I absolutely have to. Otherwise, I try to just avoid this location all together. read more

My credit card was denied for whatever reason. So I asked if they could break $100 to pay for the order but they couldnt. All I had was $3 and my bill was $5.60. Ian, the drive through cashier pulled out his wallet and paid the difference. You dont see that too often... Food was made well, customer service was obviously 10 stars. Thanks Ian ! read more

When I am craving some deliciousness Americanized mexican fast food I come here. This Taco Bell stands above the other Taco Bells in the area. Why? The service is great. The people at the drive through are very friendly. My delicious Steak Quesadilla, Nachos, and Fiery Doritos Locos Taco tasted very good and hot. Best of all I had no toilet runs in the time it took my stomach to digest my delicious Taco Bellness. If you are craving Taco Bell, but are unsure which Taco Bell establishment to visit in Michigan, give this one a shot. The building and interior is really nice. Friendly people. Delicious Taco Bell food that is five star Taco Bell food. (Think outside the bun!) read more

I just ordered my food from here. My Mexican pizza was cold. And the shells tasted stale. I will not be back. My food was awful. I should have stuck with my first thought and went to the Mexican restaurant in Pontiac. Very disappointed. I will be taking the survey on the recipe too. read more

Taco Bell - Fast Food Near Me - Sylvan Lake, Michigan

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After waiting a while when the store wasn't even busy. We were the only people in the drive-thru...Everyone was just talking and laughing, we had to tell them what sauces we wanted because they were too busy talking to bother remembering. I asked for no sour cream and it even showed up on the screen saying there's no sour cream and they still added it. I'm lactose intolerant and can't even eat this. Very disappointing. read more

I absolutely love Taco Bell. I come here on days where I am too lazy to make something to eat. Today, I went through the drive through to order some food. As I left to head to the first window, I forgot to order nachos and cheese. I asked the worker politely at the window if I can add on some nachos and cheese to my order. He responded "we don't take orders at the window". So I said "ok I will just go around again I guess." I was really upset because they were just nachos and cheese. Was it really necessary for me to go back around? I have never had an issue when asking to add another item at the window at any other Taco Bell or fast food place. I just thought it was funny because no one was even behind me at the window.. read more

I ordered a Cheesy Gordita Crunch w/ hot sauce. The gentleman typed that on the screen then told me my total was 8.?? I thought that odd and gazed at the screen again as I pulled forward and saw that he added another one onto the order after. When I pulled forward I asked if he had charged me for 2, in which he stated yes. I told him I only needed one. He then told the man making the food to just leave it there, that he promised they would need to use it later. I pulled away and checked my bag there was no hot sauce. So.. being that I was the only one in line I was a little annoyed my simple order got that messed up. But what really prompted me to leave this review was due to the fact someone else is going to get a cheesy Gordita crunch that's been sitting for who knows how long. That's gross. I've been coming to this location for years as it is the only one on my way to work. When I was pregnant I sadly ate it almost every night for weeks on my way into work. I can honestly say I've only had a handful of good experiences ordering from this location. I don't mind the occasional order being screwed up but what I do mind is being a customer and having to listen to people cussing and screaming at one another and acting in unprofessional manners that leave you feeling awkward sitting in a drive through. (All my experiences are at night) read more

Probably the worst Taco bell my two feet have ever stepped inside of....Walking in you will get the aroma of old taco shells and soda stains on the floor. You will be met with the most unprofessional service EVER. Slow and always making mistakes. Asked for extra tomatoes, got extra lettuce and no tomatoes............like what. read more

I created a Yelp account specifically because this Taco Bell is so very bad and wanted to warn others. I know that any Taco Bell restaurant isn't exactly going to be fine dining, but this particular location is truly the worst. Don't even try to eat there during peak lunch and dinner hours unless you have at least an hour available. A few weeks ago I went in with my daughter around 2:30 pm on a Saturday. I placed my order before realizing that there were a bunch of unhappy-looking customers waiting for food, about a dozen total. They were so fed up that strangers were turning to each other and comparing wait times. One woman said she's been waiting for a half hour. In the meantime, one guy finally got his food, but he had to ask that it get bagged up because he was now late for work. Another guy then spoke up and asked for a refund, which I was considering doing as well. However, it took well over 5 minutes for the cashier to get the guy sorted out, so I figured I should just wait. I finally got my food, open my tacos, and there is, I kid you not, literally 3 shreds of cheese on each taco, all three of which had badly broken shells. I'd had it and went back to the counter with my food, only to have to wait nearly 10 minutes just for an employee to return to the counter. I did ultimately get more cheese for my tacos, but I was treated like I was being a total weirdo for not being happy with the food. Despite this and other negative experiences, I decided to give them another shot today. I stopped in 25 minutes before I needed to pick my daughter up at her bus stop across the street. I sat in the drive-through line for 10 minutes before the car that was at the speaker finally had their order taken. I then pulled forward, only to wait for 5+ minutes for my order to be taken. In the meantime, the drive through line didn't move forward at all, no one got food. I finally had to leave and go get my daughter. Then, like an idiot, I decided to try running in to the building to do my order inside instead. There were 3 people waiting for food, which didn't seem too bad initially. Then I stood there for almost 10 minutes before an employee finally walked by and said he'd be with me in a minute. A couple of minutes later, he came strolling back to casually wipe down the drink station before finally coming to take my order. In all this time, only two orders--one dine in and one drive through--were filled. It looked like there were four people working, which is really not enough for an average fast food joint at lunch time, and it didn't help that everyone seemed to be moving in slow motion. In the end, I asked the guy taking my order--a manager, I think--how long I'd have to wait for food. His guess was 10 minutes (which I seriously doubt they could have pulled off), so I said I just couldn't wait anymore and left. I don't know that I blame any one employee for the issues at this place. Given how consistently understaffed and poorly run this location is, the issues likely start with the owner and/or management. In any event, as much as I don't like burgers and sometimes need a cheap meal on the go, I'll be avoiding this place in the future. read more

Slow service, staff too busy with arguing amongst themselves, playing in their phones, incorrect order fulfillment.

If any taco bell is gonna get your order wrong IT WILL be this one. Thank God since moving to California I don't touch the stuff more than every couple of years but, when I lived down the street from here I absolutely just could not leave this line without first checking my order before we drove away. I can't count the times I got all the way home before I learned my lesson about this place. I hope the last couple years it has changed but, last I remember worst taco bell ever! read more

So I go to the Taco Bell once again and I'm disappointed I order a number 8 which is 3 tacos and a nacho bell grande well I ask the lady for hot sauce not once not twice but three times and what do I get I get two packets of hot sauces for all my food not to mention the line was crazy long yet they were going slow as hell at lunch hour this Taco Bell really needs a refresher course on how to work properly and how much sauce to give to someone read more

I fell yesterday and the doc thinks I tore my meniscus.... so it's crutches and bed rest for this girl!!! Which means I'm not spending time in the kitchen making gourmet meals. I passed out from taking my meds and didn't wake up until after any normal delivery places had closed. So I decided to swing through Taco Bell. I ordered the chalupa meal with Baja chicken. She explains they don't have Baja sauce anymore and during the third time of explaining. It, I say.... "Ok, I'll just take regular chicken." To which she replies with an attitude telling me I don't need to cut her off or yell at her and rants about how disrespectful I was and I didn't need to yell at her. She then asks what else she can get for me, to which I responded with, you don't need to get me shit.... and drove off listening to obscenities loudly being blurted from the speaker. So I drive up to leave out of the driveway and as I drive past the window (where there was currently a car picking up their order) she screams out the driver though and tells me I'm a fat ass. LOL That may be true darling, but hello pot.... meet the kettle, newsflash, we're both fat. read more

I absolutely love taco bell, but not this location. This locations staff and drive thru leave a lot to be desired. I normally don't leave reviews, but this marks the 2nd time in a short span where I waited longer than 10 minutes in the drive thru after placing my order. The drive thru worker said they were busy and short staffed. Whether this was true or not, it speaks of poor management and uninvolved ownership. This visit I ceased waiting after 10 minutes and left without my favorite late night snack, chicken quesadilla and cheesy gordita crunch. We should all expect better. Taco Bell, get it together please. Your food is too tasty for me to avoid you completely, but ill think twice before trying you at this dastardly slow serving location again. read more

Ordered online 5/1/21 at 5:30 and charged to my credit card. I selected my pick up time as 5:45. I arrived at the drive-thru on time only to be greeted by a young man who said that he was the only person in the store and that he was not authorized to prepare any meals and that he wouldn't get any help for at least 30 minutes. I asked him how I could get my charge card credited and he said he didn't know how the app worked. I asked to speak to a manager and he said that he was the manager. I returned home and was able to cancel my order online but 5 days later and the charge is still pending on my charge account. On 5/1/21 I also called Taco Bell's Customer Line (800-822-6235) and complained. The girl there said I would hear from their mobile response team in 2-3 business days. 4 business days later and I called customer service again. The young lady I spoke to said she would once again send my complaint to the mobile response team that would return my call in 2-3 business days but I am not confident. I have had problems with this particular store in the past but I will not return there again. That's OK, I don't think that it will be open much longer anyway, considering the service that they provide. read more

Excellent taco bell that changed from past years and switched it's decor. Very clean taco bell and everything is made just right for the best taste. read more

I wasn't sure how to rate this Taco Bell. The location is so convenient for me but they always take sooo long, which I can deal with every now and then for them fiesta potatoes . Service has been good so far, although... There's an odd employee whose horse was murdered so watch out for that while you wait in your car for hours. read more

Overall, the women were extremely rude -- here's my story. When I came up to the window to pay, I was immediately asked to move to the parking lot. There wasn't anyone else in the drive through line at all, but I figured maybe there were people inside. I agreed, but asked if I could get a water with my food. It was almost humorous how baffled the woman looked at the window. She responded with, "You need to go to the parking lot right now!" At this point I was already shocked. Once the food was brought out, I noticed immediately that she forgot our drinks, so I let her know... and yet again, she looked baffled and irritated that she had to go back. While she was inside, we noticed there was an item missing from the bag. We double checked the receipt, and we had paid for it. When she came out with the drinks, I had my receipt ready to show her. I knew this women was already irritated with us, so I made sure to go about this in the nicest way possible. As soon as I let her know about the missing item, there was no baffled expression this time -- she responded with "Oh absolutely not, I am not going to get you anything else so if you want it, you better come get it yourself." and stormed back inside. The real kicker is, when I went inside, there wasn't a single customer in there; just the workers. I still don't understand what went wrong on my end of this encounter. I understand that work isn't always fun, but I don't think I did anything that should have caused this wild behavior. read more

Who closes their dining room during lunch time? The service here is already slow I can only imagine how long it would have taken waiting in line with just the drive through open. This is not the first time they have not opened the dining room. I ended up going somewhere else to eat. read more

worst place in the world. wait for 15 minutes to order, they never answer, turns out they don't have enough help, so the close, and don't tell anyone. this happens every week, all the time. don't waste your time waiting for nothing!!! read more

Consistently bad food and service. So sad that I have to drive farther to the one on Maple to get my fix.

Save yourself some money, time, and frustration. Go to the Taco Bell on Telegraph about a mile up the road. Stopped in here for unknown reasons. Food was literally thrown into the bag. Trace amounts of meat on the tacos. This one is more money then other Taco Bells, and food quality is shit. Got 1 bag, and "you all set". Hold up, I'm missing 2 drinks, short a taco, and a nacho bell grande. read more