One of those kiosk-only places with no help whatsoever. Staff will actively ignore you. Don't bother. You could get better food and service at any gas station or microwave near you. read more

was told someone would take my order shortly. after 10 or more minutes, I walked out. One other person was there so not at all busy. floor was sticky and dirty. best to avoid this one, glad I did read more

The best thing you can say about this Taco Bell is that the staff really knows how to be consistent. Consistently closed hours before posted times, food missing or flat out wrong. I've never seen a place stay so rough for so long and through so many staff changes, leaving me to believe it must be a part of the training to be as abrasive and inattentive as possible to ensure customers leave frustrated if they're able to even show up. That said still better than mcdonalds so ig we'll try again next week read more

AI took my order, rushed me to pick, the women in the window was not friendly at all, my burrito has nearly nothing in it, and I didn't get any of the sauces I asked for, one of which I paid extra for. Don't come here. read more

Every single time I go here there are issues. Last week I went through drive thru around 8:00 & was told they closed because all the staff but two quit and walked out. I went back on 10/21 ordered my meal (which comes with a large drink) and was told they were out of large cups AND tea (I am not a soda drinker but settled for a Diet Pepsi). I paid for a large drink with my meal which is frustrating. Also, every single hard taco I receive from this location is always, always broken and falling apart, It's ridiculous. My Mexican Pizza was coming out of the box and was really sloppy made. Staff needs to make sure they re including napkins, sauces and forks with orders. This location needs some serious help. I will stick to eating elsewhere when in Staunton in the future. Fast food or not - it is too expensive to eat out and receive crappy service or food. read more

Taco Bell - Broken hard taco - Fast Food Near Me - Staunton, Virginia

I know night shift is lying right now with the jumbo clump of hair in the burrito. nevermind the fact that we even get the ones we ordered. just disregard that. assuming this wasn't on purpose, if you're gonna make something wrong at least look at what you're doing. sickening bro. never coming here again. -0/10 read more

They took our money and we never got out food we ordered on the keosk however it didn't give us a receipt so we went to the counter the emplyees where extremely helpful however the manager was very rude and condescending we still never got our money back and this happend a little while ago we spent almost $50 in food we never got read more

Their food has caused me to achieve nirvana. It is a shame I can only give five stars.

people were cussing in the back, multiple elders inside with no help at register, food was incorrect, not good service! disappointed

So I go and order 3 deluxe cravings boxes and 3 extra hard tacos. They throw everything in one bag , no box ,they ask if I want sauce ,I say mild. They charge me $7.49 for 3 stupid tacos , get home no tacos and no mild sauce. Try calling them and it just rings off the hook. They do this every time. I am done with taco bell. They never get it right and hire young kids who don't care what their doing read more

No matter what this Taco Bell is always subpar. You ask for sauce you don't get it. You make complaints they never go anywhere. It doesn't get better there - no napkins, no silverware, mostly no condiments and a superior price that you could probably do better in a local Mexican restaurant. I give up!! I have tried and tried under different management, different district managers, different employees to get food out of this place that is good and by the way perhaps tacos are meant to cold because all the food is here! Save yourself trouble - go somewhere else! read more

Refused service to only mobile orders and door dash. WORST management ever. This location needs to be shut down.

Has a lot of issues staffing problems frustrated customers made me uncomfortable being there. Orders take a long time.

I worked fast food for over 10 years and this is the worst-run Taco Bell I've ever seen. You'll get your food faster if you go to Mexico.

Taco Bell is trying to force people to use the kiosk to order or the ridiculously complex app...when you go inside to order you are ignored...things I want to order are only on the store register, not the kiosk or app...I literally have to go through the drive through to get service then take my food inside to eat...stupid. I just watched a bus of 15 or so teenagers leave without ordering after attempting the kiosk... read more

Very dissatisfied with the service. A large group of us were about to enter at 8:45 and they turned us away saying they closed in 10 man. Hopefully the owner will realize the staff is losing them money read more

Taco Bell - False dine in hours - Fast Food Near Me - Staunton, Virginia

Food here is good, but Baja Blast zero is the bomb. Although some stores are better than ithers

Usually have it sometimes. Very good chips and cheese. Love the drink selections. It is one of my usuals. Some people give it a bad rap. Don't care about the one stars. We are pretty early eaters so it is not a problem for us. I am not giving it a damn for what people are saying. read more

The food prep person had their phone out as they fixed food. This was in plain sight of the manager. Had to leave when I saw this. Order at your own risk! read more

I don't typically eat out "fast food" but I have been working in the area & on the go a lot lately. I love that they offer the healthier chicken power bowl. The employees have friendly, helpful attitudes & I the store is clean. Food Quality & presentation has been great as well-Nothing has ever seemed sloppy or rushed. Would recommend & Will visit again. read more

Worst Taco Bell in history we ordered lot of food and we waited 15 minutes for the order with 2 items missing. We ordered beans but they gave us beef. I would rather eat at 7/11 Than this read more

ordered one small burrito with 2 hot sauces and I waited maybe 15-20 minutes and didn't even get my sauce

I went to get my free Doritos locos taco and ordered a nacho belle grande meal. I got home no Doritos locos taco I called they said I had to ask for it. They didn't say that online and she didn't ask me. Seems like a scam to get you to come there and spend money. read more

took so long to get my food. the food was messed up. the atmosphere was weird and they weren't doing their job.

actually a decent taco bell! they've messed up orders a couple times but they're always very apologetic and i try not to hold it against them because i know how hard it is working in a drive through. not the greatest quality of food that i've ever gotten from taco bell, but it's good and it's cheap and it does what you need it to do. their soda mix is also always very good. read more

I ordered around 11pm on DoorDash took them an hour to make it and by the time it got here it was already half way cold I love the food but bot cold read more

Every time I order from here weather it's drive through or dine in the order is incorrect. I understand it's just fast food but I shouldn't expect incorrect orders. There are plenty of places I can spend my money I have always loved Taco Bell but I think it's worth it to just travel a little further then this location is sub par at best. read more

Well let's see: the staff was EXTREMELY rude taking mine and my boyfriend's order and then to cut us off in the middle of the order just to start the order again and almost ended up over charging us more while the girl taking our order was a smart mouth and had an attitude. As we pulled up to window to pay, no receipt was given and before the girl gave us our food, she started cursing, bitching out her coworkers, and actually another girl taking drive thru orders cut off someone else in the middle of their order just like what was done to us. The main girl that gave us our food blatantly apologized that we had to hear their conversation and we pulled out of drive thru. As we started eating, we had no receipt. My boyfriend walked back in to retrieve it and they told him that it would be a minute to get and then told him that the receipt shows nothing except the total of the order.. THAT'S NOT TRUE! Extremely disappointed in the staff, the managers, and the whole restaurant. read more