Customer service was great! Service quick. I ordered the basic bean with green sauce, cheese & onion burrito; burrito hot and flavorful but very small, smaller than it used to be. Prices have increased like everywhere. Clean facility. read more

Taco Bell - Smaller portions, higher price yet same taste - Fast Food Near Me - Soledad, California

Food was fresh and really good service was amaizing very helpful and kind. The place was very quiet and clean.

I ordered the Enchirito . I was so excited it was back . I went and found a little shade right outside the drive thru. I ate my lunch . I walked my dog . I was there at least 30 minutes . I drove home . I live at least 500 miles from there . A number of days from then I realized I haven't seen my one credit card for a while I looked at my bank statement for that card . The last thing charged was at Taco Bell in Soledad CA where I bought that enchirito. Also I noticed that there was a $38 charge from Taco Bell and then reversed. She didn't say a word about any error to my card . I called the store . Rang and rang . No answer. I have called Taco Bell Corporate 3 times . They tell me they will send an email to upper management and someone will get back to me . No one has gotten back to me not even a supervisor! I learned online that some stores are franchises . This store is. I contacted David Richard's who is the Director of Operations for this franchise . They own many locations and it is called T & K LP in Marina Ca. He has not returned my call. This is an issue lie that needs to be addressed! I know I am ultimately responsible for my credit card. But why won't they respond back. Also the worker had plenty of time to bring my card out to me . She could see my car from the drive thru and I was there a very long time . I'm sure she noticed she had my card after all that time. This concerns me. Lleaves a bad taste in my mouth . I don't think I will be going to Taco Bell again especially since no one will even call me back.!I know I have locked my card and will get a new one! Bottom line . Everyone be careful when you go anywhere. Tap the card if possible don't hand it to them . If you have to hand it to them be sure they give you your card back!! No accountability! Wrong ! I don't like it! Why was there that big charge on my account? Also look through your statements often . There are so many scams out there! read more

Slowest restaurant ever! 25 min in the drive through for one burrito. I will never return. read more

I don't come here often but I tried applying and the employees have an attitude and I only come for the nacho fries here and there there's better places. read more

Service horrible they had a rude tone and not use manners. They were very unprofessional and not respectful read more

Taco Bell - Burrito and it is not the right food. - Fast Food Near Me - Soledad, California

Taco Bell conveniently located right off the 10,so made a pit stop for a small bite to eat. Walked in and the place was empty so the first thing that went through my mind was, great, Ill be out of here quickly. WRONG! All the employees were huddled up and I had to wait. A few minutes later one walked over and took my order and went back to the huddle. Waited and a few minutes later he shouts out to the employee in the back to make him a gordita. YOU HAD ONE JOB All I ordered was 1 gordita supreme. A simple 1 item order. Open the bag and only half of the gordita if filled. The other half is in the bottom of my bag, ugg. I didn't even want to waste my time and go back inside and have them make me another one so I just put it together as best I could and ate it. To top it off it wasn't even hot or warm it was cold. I understand that all work places have meetings and employees need to get together however please take care of your customers if you want them to come back. read more

Taco Bell - Order here if you can find someone to help you - Fast Food Near Me - Soledad, California

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Slowest fast food that ever existed. Unbelievably slow and incompetent avoid at all costs

The restaurant is empty for a reason. the manger would not take my order. She said she could help me at the kiosk but it would have taken more time for her to walk around. I told her three times that this is poor service and she said I know but.... At least she recognizes that the service is bad. I don't think that the lazy worker is really the manager, and she told me to call corporate but I have better things to do than deal with lazy people that don't want to work read more

We went through the drive through here and picked up chalupas, quesadillas and tacos...we were not expecting gourmet food and it was fine. I am also scarred with TB since I ate it a lot when I was in college and have had enough of it. Drive through was fast and painless and I appreciated the no-touch service including the food coming in a bag on a tray. read more

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Extremely clean and well kept! Felt like we were in a a brand new store. The bathrooms were pristine, which I really appreciate. Generous tacos and yummy quesadillas :) so happy! read more

I ordered cheese with chips and they didnt put my cheese right it was droped shame on you next time be careful this happened at 12:30 AM july 28 2025 Becareful.but i forgive you read more

Interesting new atmosphere; terrible service. We generally make it a point to avoid Taco Bell except for perhaps their drinks, which are often pretty good. I enjoy the Mango Fiesta drink and the slushes are usually good, too. We decided to order some via UberEats last night (since they were "closed" on DoorDash, and have been for at least a couple weeks now) and regretted it when we opened the bag. The food was just as we remembered - not all that great. The only semi-decent thing was the Doritos Locos taco, but even that would have been better had they remembered to add the sauce packets we ordered. I like their mild sauce. No, you can say I'm obsessed with their mild sauce. I can squeeze one of the packets directly into my mouth and be perfectly happy. Their food is sub-par without the sauce! It NEEDS the sauce to give it flavor. To be delivered an order without any is just unacceptable. The one thing this town's restaurants do consistently is disappoint their patrons. This one is no exception and I'd urge you to choose a different restaurant - perhaps one of the many Mexican places we have along Front Street, or perhaps Cocuyo's on Kidder St. They have decent prices, great service, and tasty food, unlike this knockoff with crap service and sub-par food. read more

This is always the worst Taco Bell. It's not the people. It's the servings or I'm guessing the owner to the manager. I work in this city and every time I get a taco or basics I regret it. It's like I forget then get screwed again. Basically they put zero meat or cheese on a taco. EVERY. MUTHA. Freaking. TiIME. With out fail. 399 a toco now days. Put your 80% soybean meat on my taco. Bring us a Del Taco already. read more

People are grumpy and their card reader does not work. We pulled off for lunch and we chose taco bell. Well, we made a mistake.

Terribly slow service. They take the fast out of fast food. 15 minutes for five tacos. They are in need of more employees.

Just passing through town, but that was the Best Crunchwrap I've ever had. Also love the big photos of Soledad and the Pinnacles on the walls- I got to learn about town while I was waiting. Very cool. read more

Clean, friendly service, and your typical Taco Bell food just as you'd expect. No complaints!

i ordered a 10 piece chicken nuggets and only received 8 cold little nuggets, and my fries were cold. i ordered online waited 20 minutes then pulled up to the drive through and still waited long for my order. i don't mind waiting but at least i want to get my full order. read more

The food at Taco Bell is awesome, food is made piping hot and fresh! The service is also great, could be a little better but Taco Bell can get a little busy. The ambiance of the place is also quiet, not many stop in the food place read more

Bad customer service! And from the manager too!!! Beans were a dull color looked and tasted old! Last time stoping at this Taco Bell! read more

I know what you're thinking... "It's a fucking Taco Bell..really T.A? 5 stars?!" Yes, really! Here's why... The kitchen was full of women.. women who gave a shit about the quality of food they put out. They might take a smidge longer to make it, but best believe when you get your food, it will be made with gusto and delight. I have not had a Mexican Pizza so full of ingredients since 1999..or earlier. It wasn't just slopped together like most Taco Bell experiences, it was made proper! Dare I say best Taco Bell in California? Yes, I dare... I do. read more

Taco Bell - Mexican Pizza.. Not mexicant! - Fast Food Near Me - Soledad, California

The service was horrible. They are out of coffee at 8:30 am. They never apologized or said "thank you." My breakfast burrito was made sloppily. This spot needs to learn customer service. read more

i am very sorry to say that but it has to be said. i unfortunately had the worst experience at this taco bell location and it hurts my heart as i am a very loyal taco bell consumer. i made sure to check the closing time as it was a bit late but still saw that they were open and pulled through the drive through 20 minutes before the closing time. as i pulled into the drive through i was told that they were closed and as i was there in shock and was pulling out the drive through i was stared at by the worker as if he was the one so confused as why we were leaving. i cannot believe i was refused something i was looking forward too for a very long time. please address this with your workers read more

Okay it's Taco Bell. You can't screw it up that bad can you? Well, the Soledad location never ceases to disappoint when it comes to achieving new lows for service and quality of the food itself. This is a trend that has been going on for years now, and my fairly recent trip seemed to be the worst of them all. I ordered a chalupa box, and when I opened it, I wasn't sure if I had gotten the right $5 box. The burrito was flattened to the point where it was practically a second lid for the box, the taco and chalupa were not just hanging halfway out of their wrappers but seemingly haphazardly tossed into the box from at least a mile away. Rather that's the only way I can make sense of the back of the box holding more ingredients than the taco shells themselves. I also asked for nachos instead of cinnamon twists, and ended up with a sea of chips in the box. This mishap turned out to be the best thing to happen because I no longer had a horrible mistake in a box- I had nachos that were poorly slapped together and a gooey tortilla frisbee covered in sour cream! TL;DR: If you want Taco Bell in the evenings, just go to the locations in Gonzales or King City; or really anywhere BUT Soledad. Every other one, even with the worst workers present, are FAR better. It seriously is worth going the extra mile lest you want to experience new levels of baffling disappointment. read more

This is the worst taco bell I have ever been to. I waited over 20 minutes for my order to get "lost" The bathroom was disgusting and it looked like the dining area was cleaned once a week at most. read more

The worst Taco Bell I've ever been to, I stop by after work on the way home almost every other night, after tonight NOMORE, They don't care about the food or the costumer,m. I'm not sure if it's all day like this or it's only the night crew. Last time I order a crunch wrap supreme, it was only a some beef wrapped in a bread, also it wasn't how they usually wrapped it, I mean really Taco Bell ?? I know they don't care or give a damn, but that much, I open it from the inside it looks disgusting, I should've taken a picture before I through it away, because I know how a crunch wrap supreme looks like, I've no idea how the even they serve food to public like This, also this is the second time I through the food away, the first time I thought it was mistake, but it seems like the night crew don't even give a damn about the public health and safety, absolutely disgusting, Sham on you Taco Bell read more

I went to the drive-thru but it might as well have been called a "park-thru". After I paid I was waiting at the window with my engine on for way too long. An In-N-Out drive-thru takes the same amount of time (and you know how long those lines are) and I was first in line for this Taco Bell drive-thru. Sad. It's really worth only 1 star but I really love Taco Bell so I'll give 2. read more

I was the only god damn customer...around 11:30 1/17/19 Went in ordered one burrito!! for $5 no biggie.. okay..sat down..watched two other customers walk in order and leave with the food after I still had not received my order..I walked up to see a bag on the counter and looked in because the woman that took my order looked at me like yea stupid that's ur order..smfh..seeing my burrito in the bag.. I leave back to work..I take one bite and it's a sour cream and chipotle sauce burrito with chicken so gross ..the damn picture had lettuce tomato looked fire what I got was not shame on you Taco Bell Soledad .fml read more

I feel a little funny writing a review for Taco Bell, but I kid you not - this is the World's Happiest Taco Bell. Okay fine, I can only confidently say this is the best and happiest Taco Bell I have ever personally been to. Everyone knows Taco Bell is not a 5-star restaurant; but this place deserves 5 stars within its category. We stopped here during busy travel season - right before Christmas - when most employees at other establishments are (understandably) grouchy and impatient. All of the staff here were very friendly and seemed really happy to be there. There was evidence of good management all around - photos of the staff and managers, encouraging things on the employees' poster board behind the counter, local paintings hanging on the walls, etc.; and most importantly, smiling, friendly, engaging staff. It was super cool to see a Taco Bell with so many local touches, and with such happy staff. Because it was the holidays, they were really busy and took a while to get us our food - but with no prompting, they gave us complimentary cinnamon twists for our wait. I have seen other Taco Bells do this previously, but it didn't feel super necessary this time; it was just a nice gesture. The food was fine - it tasted like all other Taco Bell food. But when we left, we felt all warm and fuzzy inside. :) Good job, Taco Bell of Soledad! read more

It's Taco Bell, common'. It's good. Just order a five dollar box and leave. Why give this poor little shop bad ratings. Service isn't bad or anything. Levi emu poor Taco Bell alone :( read more

Conversation at the drive-through was painful. Like a bad Saturday Night Live skit. Had to repeat and clarify everything 3 to 4 times. Would've been faster to walk inside. Frankly, would've been faster to walk inside, get trained on the grill, make my own food, apply my employee discount, and leave at the end of my shift. This was way too much work. read more

I'm literally here in drive-through right now I've been waiting for about 30 minutes this is really bad I hope to God that corporate Sees this messages and does something about it because this is just ridiculous I've never in my life had to wait for Taco Bell like this. All I know Is that this better be the best burrito I've ever had because the wait time is just awful. Ps: I bet you're asking yourself why the heck would you wait so long for Taco Bell trust me I'm asking myself the same thing unfortunately I'm stuck between two cars and I can't get out. I'm about ready to jump this curb read more

Drove by to get a quick meal and was not happy with my service. First off the employee who took my order was having a really hard time taking my order even though I was being very clear I asked for my tacos with no lettuce. Got my order and what did I find yep you guessed it lettuce thumbs down read more

Came here for dinner last min with my son since it's his fav place . I was reading reviews and they were pretty horrible so I was dreading coming here . this location was actually really great the guy in the drive thru was energetic & extremely nice . I always sub the meat in my orders so I know it gets annoying as the workers tend to get rude, but not him he replied with " ok sure " . We ordered around 8:30ish and our food was fresh, I feel like food is hit or miss around this time with fast food but not this place . Our visit here was great thank you ( Mildred A) our cashier for your amazing customer service. read more

Say what you want, this Taco Bell did not disappoint! If I'm at Taco Bell, it's usually a move of desperation on a long road trip, but I'd still rather eat a taco supreme than most other junk out there. Almost 6 years ago I worked in the Bay Area, but already lived down south, and would be driving down 6 hours on a Friday night, back Monday early morning. One of those nights I stopped at this Soledad Taco Bell, and had the absolute freshest taco supreme of my life! I'd never get excited about this stuff, just trying to get some sustenance down, but this time, the contrast of the freshly warm (warmest ever) beef, and absolute freshest, crispest, moist lettuce, tomatoes and sour cream almost made for a gourmet experience! I bragged to my husband over the phone right away, and would mention it occasionally when driving by Soledad. It was completely funny that a Taco Bell experience would stand out so much for me, I typically try my best to avoid junk food. Then, today, as we were driving by hungry, we pulled in on a whim, and had the same spectacular gourmet taco! The hot and cold contrasts was just delicious!!! Clearly, someone's taking care to keep the beef really nice and hot, and all the fresh ingredients very cold. Kudos! read more

This is the worst Taco Bell in Monterey county. The wait time for drive thru and inside is ridiculous. No matter how much I want to please my kids by going, it is always the same. read more

Horrible experience at this taco bell....don't even bother stoping here......they messed up are orders and didn't even give us a receipt when we went threw the drive thru..luckyli we caught the order before we left...went back in there and they sucked at customer service and also the drive thru operater was a list for saying that he said that he told us if are order was correct witch he a lied......Fuck this Place never stopping here again..... read more

Honestly I've gone to this taco bell personally thru drive and even order online to have it be picked up by my spouse, MANY TIMES in the evening with NO PROBLEM. The one time I get to the drive thru at around noon to order two steak and cheese burritos only ( which is usually four bucks for two when I order online.) she was trying to charge me 11 dollars for TWO burritos. Telling me they have two types only when I've order the same thing every time. So this one star goes out to the person in the noon shift. read more

This is the sllllooooooowwwest Taco Bell in Monterey County. They are always understaffed for some reason. There can be 2 cars or 12 cars in the Drive-thru and they still have ssssllllloooowwwwww service. Go to Gonzalez or King City. read more