They were short staffed and busy forcing everyone to order at the kiosks. The cups were forgotten for every dine-in and counter pick up. While the bathroom area floors were newly mopped upon arrival, The dining area looked like messy patrons spilled food all over the floors and left a mess. An employee tried to wipe tables but stopped to help with food orders. The food - BIG SIGH - I've had better. All the tacos were broken - is this my fault for ordering hard shells, I guess? I won't return...seek a local taco shop less than a mile away. read more

So I'm traveling been on the road for a week driving wanted to get food and rest So I placed my order the only thing that would have came with tomatoes is the chalupa and I put on my order -NO TOMATOES and EVERYTHING ended up with tomatoes some how. My potatoes were burnt and stale to all hell as well as the potatoes on spicy soft taco which was my free thing from my rewards not to mention they were completely out of beef so I didn't even get to have my food the way I wanted at all! A when we went back they were only wanting to fix the chalupa and potatoes but not the spicy potato taco or anything else for that matter This was the worst experience ever for my first time in Wyoming state! Haven't even been here but maybe a few hours and didn't stop at all till Rawlins Tacobell read more

Ive never eating at a place so bad and the food was okay but the service was horrible like the manager I think yelled at a handicap lady that was in a wheelchair missing a leg and all the lady was trying to do was get some food I was right behind her online she said nothing rude she said please and thank you read more

They are open! Have to order on the kiosk. Food not bad. The bathroom was clean & restaurant comfortable. read more

I understand that there aren't many options for travelers passing through Rawlins, but oof. This is single handedly the worst Taco Bell I have ever been to. I went in at 7:30 and the 3 "crunchy" tacos I ordered were so moist and wet that I could only eat half of 1 before giving up. Crunchy tacos should be fried to be actually crunchy, and meat isn't supposed to be this fluid(?). I love Taco Bell but I wish I could give this zero stars. The employees were sitting at a table in the lobby when I came in and seemed inconvenienced by my order, which isn't a great look when you run a low-volume store that can't take time to make a simple order when it's not busy. Store was clean though. Probably because nobody wants to go in. Big mad read more

Taco Bell - Fast Food Near Me - Rawlins, Wyoming

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I RARELY give reviews on fast food places - maybe two out of 400? But I feel this is more of a warning, than a review. Rawlins has limited choices, to begin with, for travelers trying to find someplace to eat. So, I succumbed to something across the street from my hotel. Mind you, other Taco Bell's I've been to have been great. I truly do like their plain, crispy tacos. BUT, arriving at this one, I find a long line at the drive thru. The reason for that? They CLOSED THE LOBBY! So, not wanting to hunt around for another dinner option, I waited in line. I ordered some crispy beef tacos and their chalupa supremes. That's it. $20 dollars for 5 tacos?!? That's ludicrous - especially when I find the state of my order. 1) The taco shells on the crispy tacos ... and chalupas, actually, were stale! I'm not talking less-than-crispy. I'm talking CHEWY - no crisp at all. The juice from the taco meat made it even worse. Makes me think these had been sitting under a warmer a while. 2) The chalupas were barely filled. Yes, there was some meat, but hardly anything else. And, again, stale shell. 3) I asked for some of their Fire and Diablo sauces. ....nothing. Not one packet. Mind you, this is a grab-and-go operation they're running. And, for what they're charging, I would've expected (a lot) better. Yes, it's a fast food joint. Yes, it's Taco Bell. But, again, you're shelling out your earned money for this. For me, though, never again at this place. read more

Taco Bell was a place that I would get cheesy roll ups at after Sunday morning mass but it has drastically gone down hill sense then went to this specific location around 6 after several hours of driving from Utah one member of the staff said after we got our food I was really hoping we could close up implying that she was unhappy we came through but also the soda machine did not work at all the only thing available to drink was water and my mom was notified after she paid definitely needs work read more

I finished my long 10hr travel day to stop in Rawlin for the night to rest and didn't eat all day and I saw Taco Bell in this small town and got excited so I was looking forward to a warm fast meal.... Wow.... I have never been more disappointed at a fast food joint than I am now (and fast food disappoints 90% of the time) For starters I got there at 7pm -there was no line and the employees were all sitting at the tables. I got the order I do every time and to my surprise my burrito was smash from their beautiful wrapping skills and the beans came out of the whole tortilla. My Crunchwrap wasn't even wrapped and not even filled with all of the ingredients... My fiancés hard shell tacos were soft... no they didn't mess up and give him soft, the hard shells were literally mush. The order came out in 20s and that was my first sign it was all bad. Just horrible. I know nothing will change with my review or other peoples reviews because cooperate doesn't care, they'll still make money.. but IF YOU'RE A TRAVELER DO NOT EAT HERE! read more

Worst taco bell Ive ever been to. My bean crunch wrap had no beans (so essentially nothing), cheesy gordita crunch no cheese, no ice for the couple drinks that worked. Not worth stopping. read more

Horrible service. Very unprofessional. Ordered nachos and they had no chips - substituted with plain tacos and the staff was insulted that I asked for a refund on the price difference. Soft drinks were also out and the response was "there are other drinks in there." I understand it was close to closing time but tables were dirty, the floor was dirty and the staff was rude. Absolutely would recommend eating a sandwich over this crew. read more

Waited 10 minutes in drive thru, then got out of line and ordered on the app, 10 minutes in went into store and was told at least 20 minutes wait, other customer said had been waiting 45 minutes. Employees did not seem to care and when I asked to cancel order they did not know how and another employee said they are not door dash figure it out. Needless to say I left and out my money. read more

This Taco Bell sucks The employees are rude. The place was really dirty. In their food was disgusting. I ordered a quesadilla and they didn't even cut it and it was all slimy and wet. read more

Filthy- stick to the floor disgusting. Trash everywhere. This is the front of the store. Restrooms- no toilet paper or paper towels. Floors worse than the front. Health hazard. Employees (at least 6) standing around. Worst TB ever. read more

Staff was friendly. Food was good. They gave me a free taco coupon when an item was made wrong. Dining room could use attention but not bad.

I don't like to leave reviews, but this was one of the worst experience I ever had. I know is Taco Bell I know what to expect from the food but this time is the customer service they took forever to help us with our order, when they finally help us this kid what's taking order while he was grabbing a cup from the lip putting his hand inside the cup then when we finish ordering he when to put ice on it and give it to me. After that the manager was screaming in the back making everyone uncomfortable. Please save yourself from this situation. read more

It's a rare day when I want to eat fast food, but today was one of those days. Unfortunately, Taco Bell wasn't on my side. I ordered the loaded beef nachos and this is what I got vs what the app shows. read more

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The amount of one star reviews should show enough that this place needs shut down. My entire order was wrong, the workers had attitude and ignored people, the meat was cold (which is a health code violation), the tortillas were hard even for a soft taco (which shows they are either expired or close which is ANOTHER health code violation), and then they made excuses as to why everything was wrong and that their workers were all new? This specific store needs to be reported. Edit: Checked the BBB and this specific location is NOT on their list for Taco Bell's. Which is another issue. read more

I guess these people didn't make it past elementary school? I had to tell them the order name at the order box and twice at the window then a few minutes later they "started" making it. Shaking my head they need more training apparently read more

oh my where to begin? We stopped at the Rawlins, Wyoming, Taco Bell, and didn't look around as we walked in the door just went to the kiosk to order. We placed our orders. They did not tell us they were out of things that were on my order, no black beans, they offered potatoes, no rice, no red cabbage, most of the stuff that made up the entire meal. The service was lousy we weren't greeted when we went in. The employees were too busy, laughing and talking to themselves in the kitchen when there were no customers in there except us. The tables were dirty. The trash cans were overflowing, and the kitchen floor and dining room floor was totally filthy. when the food came, they substituted some kind of really badly overcooked potatoes for the rice, and had not bothered to tell us they were out of most of the rest of the things that went in that dish. The potatoes were cold and in general, the meal was disgusting. I live in the area and enjoy Taco Bell most of the time, but it's going to be a very long time before I ever walk in that one again. If I could give a negative # of stars I certainly would. My main question is why can't I complain directly to Taco Bell? I searched the receipt for a contact regarding this. Thank you yelp read more

Where do I even start? We pull up for a mobile order and we sit for over 30 minutes. No movement in the line nothing. People are sitting inside but the doors are locked so not sure if they only let certain people in or what. When I called, I got hung up on and was told it was a connection issue. They weren't apologetic at all about the wait. We never got the food and they refused to refund it. One guy sat and talked to the car in the drive thru for about 10 minutes. They said they ran out of meat and were behind but they had employees just chatting as much as they wanted. Will never ever return to this location and I advise everyone to steer clear. They cannot function doing even the basics. Will be reporting this store to corporate. read more

We were traveling through and stopped here. Took over an hour just to find out they gave our food away. Took over 20 minutes for others to get their food. People working were mainly roaming around with 1 cook in the back. I'm only giving one star because they let us have a refund. Bathrooms were an absolute nightmare and very unclean. read more

Just stopped at Taco Bell. Clean, nice staff but... when we ordered they said it would be a 30 minute wait?! What is "fast food" about that. No reason given. Others all standing around waiting and said they had been there a really long time. Two cars at the drive thru. The staff had no idea what they were doing. Sad read more

I was in rawlins for a school event and this experience ruined my day! I can understand being stressed when I buss of high school kids shows up out of nowhere but come on guys! I walked in and ordered on one of the self ordering machine. My order; a number eight combo no lettuce with a Baja blast freeze and some nacho fries. Not only did they not have nacho fries it took them over 40 minutes to give me my order. THE ORDER WAS WRONG! I watched over twenty people order and get there food while I sat and waited. Now I'm hangry and I'm watching other costumers free for all to get cups and other parts of there orders while the manager just ignored the front of house. Not to mention the fact that they forced me to pay for things they openly admitted I would never be getting. THATS ROBBER! my school had to get back on the road so we had to quickly fix the situatio here's where my biggest frustration came in. ZERO FLIPPING REFUND! because apparently it was my fault for ordering at one of the self checkouts and for ordering stuff OFF THE MENU that they didn't have. I'm sorry how I'm I supposed to know that you didn't have these items! The manager never came to help me figure out my cash refund and just left a kid to help me figure it out. She said u would have to wait until everyone else In that restaurant had there orders done before I got my refund so instead I was just given a random drink that I practically had to pay for in place of the fries I wanted. That manager is lucky I don't sue for robbery! Do not ever go to this Taco Bell! whoever this manager lady is she. reds to be fired and the whole place needs to get shut down. This situation was absolutely unacceptably outrageous! if I could give zero stars I would!! read more

I am very disappointed with the customer service. The lady working at the front desk was rude and wasn't helpful! When I went up to grab my food they forgot a part of my meal the worker then grabs what he forgot and threw it in the bad spilling it everywhere! This is unacceptable and I will not be give them my service ever again!! Also other people had come days before and the same thing occurred! This is a fast food restaurant customer service should be the main priority! As I am writing they switched front desk worker and he is way better and deserves a raise!!! read more

STOP FUCKING UP ORDERS. Don't come here... Cold food. Made us wait long as fuck just for us to get our food wrong. Fuck you guys

The bathrooms are filthy. The man who finally came to the counter wanted to read us the menu rather than answer our specific question, then acted like we were the idiots. Swearing and eye rolls seemed unnecessary. read more

Felt obligated to a review due to the nature of other reviews. We came at 8:30 on a Saturday night. The food was normal Taco Bell. Super hot, made to order. Nice and clean Taco Bell. What really stood out to me though was the customer service. I would not even expect this level of customer service at most sit down restaurants. We were greeted upon entering, offered help at the self order kiosks, then asked how our food was TWICE! The same gentleman was cleaning the tables right after another family left as well. Wish I got the guy's name, but the concern for our satisfaction at a Taco Bell was very unexpected and appreciated. read more

Good food and good people working behind the counter most days. I love the aesthetic atmosphere of the building.

Either I got lucky or the other reviewers are exaggerating. When I dropped by during my road trip, it really wasn't that bad. A bit on the slower side for a fast food chain, but it could be a lot worse. Food quality is consistent with other KFCs and Taco Bells. No standouts, in either a good or bad way. Eating area is kept relatively clean. Downsides are the location. The parking lot is arranged weird and has lots of ruts and potholes. The bathrooms are in the neighboring gas station that they share a building with. The employees I ran into were pretty friendly, so that's a plus. read more

This is the worst Taco Bell I have ever been to. Just passing through, hungry after a long day of driving. I went inside and ordered and they still forgot a bunch of stuff. The food tasted like hot, awful, microwaved garbage. It's really sad as the location itself looks brand new. How far Taco Bell has fallen since my college days... read more

I have never had a problem here, great service and the food always comes out hot. The staff are always friendly. They get your food out quick. I eat here several times and they have never messed up one of my orders. read more

Friendly employees, even with a long line and lots of customers. Accommodated our dietary restrictions (vegetarian), food was tasty and fresh. read more

All Taco Bell's deserve 5 Stars! I've never been to this Taco Bell, but I can assure you it's worth the drive. Go to order: Bean+Cheese Burrito (no onions) +nacho cheese +grilled. Hot and Mild sauce on the side. DELICIOUS read more

I am reluctantly giving this more than 1 star only because the food was no different in quality than any other Taco Bell or KFC across the nation; however, don't let this lull you in to a false sense of complacency. During our visit at roughly 2-3 pm on Saturday, September 3rd, 2016, this had to be the dirtiest dining area I have encountered at a mainstream fast food joint. Every table needed to be wiped down due to smudges, crumbs, or grease, all chairs had debris in them or dried seat marks from little kids that wet themselves and was left to dry, and cheese shreds, dried-up tomato dicings, and napkins were on the floor under the tables. Had nobody attempted any upkeep at all the day of our visit? It's not like there were no employees there to spend a few minutes taking care of the part of the store that paying patrons will be encountering. The employees were casually conversing in a Spanish and English mix and the cashier guy was friendly enough but their time could be better spent; as the saying goes: "if you've go time to lean, you've go time to clean." As other reviewers have mentioned, the restaurant does not have a bathroom in it, but has one in the attached gas station next door as part of the shared structure; this requires someone whom wishes to wash their hands to exit the Taco Bell, go outside, enter the gas station, and only then is there access to a bathroom. The restaurant itself is stand issue Taco Bell with some KFC menu items throw in. Seats are classic beige with turquoise seats with complimentary sun-fading. The parking lot has many larger potholes or 'collapsed' pavement areas and is quite uneven; I would not take a nicer car through the lot, but since this is in Wyoming everyone drives beater pickups and cheap sedans so any potential damage caused by the lot would likely go unnoticed. Parking is awkward, and try not to hit the big storm drain which sticks up in the middle of the lot as it could cause vehicle undercarriage damage. So the million dollar question is: would I go back? Not intentionally. read more

Half Taco Bell, half KFC. DO NOT BOTHER STOPPING HERE. Visited it twice. This place has literally the slowest service I've ever, ever seen from a fast food restraunt. When I visited the first time, I though, wow, alot of customers. They looked like tourists. I should have known with probably 10-15 people waiting for food, it wasn't a good place to go. But, I ordered, then waited 25 minutes for my Taco Bell quesadilla. The staff seemd to not care one bit about anything. They were chatting, lazin' around, being worthless. I figured, heck, one bad experience, I'll try them again the next week. This time, short line, no many people around. This time my food will be faster. I waited over 20 minutes for my food. I literally have no idea how it could have taken them so long, but as I stood there waiting, watching, I just felt the urge to leave. And, I would have if I wouldn't have already paid for my order. If you need fast food, look elsewhere in Rawlins. read more

Ordered 3 bean burritos. Fresco style because I'm allergic to dairy. Get 3 bean burritos with sour cream. Wtf. Already back on the highway so it's too late to fix. Decided to call to let them know. They don't pick up the phone. It's 12:45. Fail. Also sat in line for about 10 minutes after ordering. Why didn't I heed your warning yelp?? read more

Ashlee's customer service skills are the reason this restaurant gets 1 Star. She made our experience terrible. We ordered at the drive thru and I asked if I could add a cheese quesadilla once I was at the window. She told me I could not add to the order once I was at the window which seems reasonable. She role me I had to go back through the drive thru to order it. Once I pulled around the restaurant, I decided to go inside the restaurant instead so that I could use the restroom as well. While I was ordering at the register, she started talking about me to her coworker and how I must have not wanted the quesadilla that badly if I was too lazy to go to through the drive thru again. I caught her attention and let her know I was there ordering the quesadilla. Her jaw dropped when she realized I was talking about her and she scurried to the back of the restaurant to hide. A simple apology would have been appropriate. Instead, she stayed in the back until I left. I ordered a quesadilla with cheese only. They added some weird sauce that I didn't want. The taco shells they handed us at the drive thru were broken. Don't eat here. You will regret it. read more

How do you consistently mess up ppl orders? I have eaten here 4 times and all four times my order has been wrong!! Jeez.....

God damn that was the worst food I've ever eaten... I wouldn't feed that to a dog. Food tasted like it had been sitting out all day. The taco you find at the bottom of the bag the next day after a night of drinking would have far surpassed my order! read more

If you love listening to rap music while your sitting at a dirty table/booth trying to eat what the rude teenager staff considers to be tacos than this is the place for you! Not only was my table dirty but so we're all the others, I mean with all the flys this place had in it you would think the tables would be spotless!? WORST EXPERIENCE WITH TACO BELL EVER!!!!!!!!! The owner of this establishment should be very ashamed read more