The WORST Service I've ever had. Staff does NOT care and don't keep up with each other. Barely anyone at the front. Waited 15 minutes in an EMPTY store for 5+ workers to make me one quesadilla. Store is gross and dirty. Do NOT . Come here. read more

genuinely everything here could improve, the tables were dirty, they forgot about our food for 25 minutes and gave us dirty looks when we tried to get the food we paid for. and even when we did get our food, half the tacos were THROWN in the bag. please eat at the cookout next door. no diablo sauce is the cherry on top. read more

Taco Bell - everything isn't awesome - Fast Food Near Me - Raleigh, North Carolina

This is the best taco bell i've ever been to. typically when i go to taco bell, i lose my appetite halfway through because the workers don't care and give you a quagmire of sour cream to trudge through or just slap your food together waiting for their shift to be over. But this one was amazing. my girlfriend is a vegetarian and every order we customized on the app was made to a T, we ordered a party pack of drinks which is an app exclusive and it somehow magically disappeared from our order after we ordered and instead of the workers telling us to shove off they asked for EACH INDIVIDUAL DRINK WE ORDERED AND BROUGHT IT OUT TO US WITHIN A FEW MINUTES. AMAZING SERVICE. AMAZING FOOD. and we will definitely show up to this taco bell anytime we're in raleigh. i am convinced anybody giving a bad review is a karen. god bless these workers and god bless america. read more

Drive thru staff are always kind and efficient. Food is always hot and as good as any Taco Bell. My order has always been correct, everything in the bag along with napkins. Exceeds my expectations of a drivethru experience nowadays, especially because they typically hand my food to me with a smile! Kudos to the staff & management. read more

I have ordered here several times and there hasn't been a SINGLE time where my order was satisfactory. Staff extremely dense and rude and incapable of doing their jobs clearly. read more

Rancid lines for the soda machine and unsanitary conditions both where the food seems to be made and the eating area.

Horribly mismanaged. They randomly close the drive thru at 5pm on a weekday saying they only have 2 people working. They don't even put a traffic cone out. Whoever owns this business is hell-bent on running it into the ground. read more

Ordered a cheese quesadilla and paid for extra cheese. I'll let the picture speak for it self. Very disappointed. Looks like I'll have to check inside all my food at the window moving forward. read more

Taco Bell - Cheese Quesadilla - Fast Food Near Me - Raleigh, North Carolina

Ordered $20 of Taco Bell on Uber eats. Food came, still warm, awesome! ZERO out of 9 hot sauce packets ordered provided. Y'all know this food is barely edible without hot sauce. Shame, shame, shame on the poor service and shame on Uber eats and Taco Bell for allowing this type of crap to happen read more

Came here to get a black bean crunchwrap, which are usually just fine at most other Taco bells, but this one decided to give me basically everything that comes on a crunchwrap except for the black beans and cheese. I was hungry and I also had to go which is why I just went ahead and ate it, but I did want to warn you guys that this little smattering you see was the most I got. read more

Taco Bell - a hand holding a piece of food - Fast Food Near Me - Raleigh, North Carolina

we ordered and they forgot HALF of our order and then we spun back and they gave our stuff back and forgot another item door's were locked so we had to wait in the drive thru read more

So, I ordered a beef chalupa, the shell was so hard I choked on it, couldn't swallow it as it was so dry. I ordered a nacho fries box, the fries were cold. I ordered a Baja blast drink and got a sweet tea. There was barely enough meat on any of my items to make a difference. I've dealt with the management there before at that taco bell location over issues, and got a ghetto attitude with no solutions, just hung up on me no matter how valid my points were, or how reasonable I was, so I take this as a loss again. The door Dash delivery guy was great, just this taco bell location is disappointing time after time. read more

Rude as fuck. The doors were locked so I couldn't pick up my take out order. And then when I went to the drive thru to finally pick it up they were mad at me?? Just rude ass people read more

My daughter and I stopped by this location on our way home last month. Ordered some food at the drive-thru, and as we were pulling out to leave my daughter noticed that they forgot several items. I pulled around and went inside to let them know that we were missing four items in our bag. The young man behind the counter wanted to argue with me that he had not forgotten them, and that I did in fact get them. I had to go outside, back to my car, and bring the bags in to show him that they were not in there, and I STILL got the argument that he did give them to me. Dude, I am not trying to scam Taco Bell out of six bucks worth of food, I promise. Don't argue with me - especially after I show you my bags of missing food. read more

Oh the hours are til 11:30 pm, you say ? Hahah, what a joke!!! Pulled up at 7:30 pm with other cars already at the pick up window and they proceed to tell me they're closed !!! Wtf ? Seriously ? I could understand if they were slow or there was a curfew but there was literally 3 other cars who got food !!! Must be the workers decision to close early if they're slow or something because according to google and Yelp they're still open now at 8:50 pm but if you pull up they say they're closed. read more

This location has got to be under new ownership because the service was unrecognizable compared to my last visit as was the restaurant itself due to a remodel. The food was as good as you'll ever get from a taco Bell, the staff was literally exemplary and the setting was very clean. I got over $20 combined with my girlfriends order and everything on there was well made and correct. Kudos to this place they really set the standard for how any location should be, and there's quite alot of bad ones in the immediate area so they could really learn a thing or two here. read more

Taco Bell - Fast Food Near Me - Raleigh, North Carolina

Probably tough competition but is certainly a strong contender for worst fast food restaurant in NC. They regularly aren't open during normal business hours or their machines aren't working so can only take mobile orders. I wouldn't expect them to be so it's fine but the staff is unprofessional, joking and laughing into the mic at the drive through. Generally either rude or neutral in conversation. Orders are constantly wrong or messed up. The last two times I've gone my orders were soaked I'm guessing from lettuce but tortillas literally looked like they were dumped in water. This place should probably just be closed permanently since they can barely stay open anyway. read more

The service at this location is horrible. Staff is loud and unprofessional when customers are in arms reach. Yelling across the restaurant to each other. The cashier I had was rude and kept yelling to the ladies fixing the food that she was ready to go etc. Glad the food wasn't for me because I wouldn't of eaten it. They really need to work on this location. read more

Y'all know Taco Bell struggles to get 3 stars anywhere, but for those of you just craving Taco Bell right now and are scared by the low score: they got my order right, they had a good health rating, the food tasted like Taco Bell and was up to par. That's about all you need to know. Also, the staff didn't offend me and I didn't wait an obscene amount of time in the drive through. read more

Awesome drive thru service Quick to deliver Kind OMG they put peppermint in the bag read more

If I could give this place no stars ! Worst experience of my life ! . Had to wait 3mins at the window cause they forgot to give me my debt card back , while it was raining . ! Food was cold and poorly done ! read more

Taco Bell - My Crunchwrap was trash ! Cold , no meat , and just poorly done! - Fast Food Near Me - Raleigh, North Carolina

decent location but a bit dated. Could use a major upgrade in decor. Other than that the food is hot, decent portion (but cusp on becoming skimpy) and fast. Tip: the drive thru is very quick read more

Charged me an extra $1.30 for a chicken soft taco.. didn't give us a receipt. The lady at the window was extremely rude and didn't seem to want to serve us. Just go to the cookout next door. read more

came here at 2pm on a Thursday and they said " we are currently not taking any orders "

Best Taco Bell in Raleigh! They are so polite here and it's nice inside. They really operate as a team and it shows.

Ghetto Bell! Worst excuse for a burrito I ever ate! Cold , and all tortilla! Fucking sucked Mexi-balls!!

Waited 30 minutes behind just 4 cars in the drive thru. Didn't see any school buses in line. Last I was aware, that would have had a district or franchise manager reaching down someone's throat. Half the staff wasn't wearing masks until they walked up to the window, even then, improperly. Sat outside for 5 minutes before I was greeted and given the total to pay. AFTER clearing the payment in cash, I was told "we don't have the coin change, is that ok?" I responded no, I'll just pay with card then. Cashier did not know how to void an order and told me I can't have all my money back because she completed the order. I declined the offer. She asked an associate for advice, who said no I can't redo the transaction.. got a manager, no mask, told her to give me the dollar up from the missing change. Unless things have changed over the years, I'm sure they could have voided that order and restarted. The associate who helped her said in a wonderful tone, "oh good. Now he got an extra 60 cents in his car." Which is of no one's concern, because in principle I should have been told before my money was accepted that they could not provide correct change. If they were missing 1's and 5's, you're talking about another meal. I wouldn't even have written this if the associate had carried herself professionally and responded with an understanding or acknowledgment that she was in the wrong, rather than taking it personally that I'd rather keep my money than all the customers of the night have their money flushed into a corporation that couldn't care less about me or her just because of her carelessness. Considering I clearly value time and money more than she values hers, I'll not be returning to this location or any nearby. This was fun. read more

This location has been here for years and all i can say is that it's always been kinda sub-par compared to other locations i have been too. the food is usually ok, but as far as the wait for it and the quality of service that's definitely something left to be desired on that part. read more

Worst service ever. Went with my family. My dad was trying to order and she did not look at him didn't say a word no please or thank you. My dad kept talking to her saying please and thank you and she would give absolutely no response. Got the food and it was completely wrong she missed several items. read more

I would like to take the time to say that "Miss Ann" that works at this location, is always so friendly and sweet to me when I go through the drive thru. I know a lot of people take the time to complain what is bad about restaurants,but I'd like to just say i wish there were more people like her in the world : ) thanks Miss Ann for always making my day a bit brighter! read more

Seriously the worst and slowest Taco Bell ever...and that's consistent. If you see a couple cars in the drive through, move along because it's going to be at least a half hour wait. On top of that, they tend to mess up the order. On the good side, they're always pleasant. read more

Filthy place. Employees act like they could care less. Every table dirty. Food all over the floor. Trash over flowing. Sick.

Sooooo I don't eat fast food typically. Like almost never. And when I do I don't review them so this place must have been good, right? I was on my way to a pig-pickin' baby shower thingie and knew I would starve (because I don't eat curly tailed animals) so I stopped here on a whim. It's not in the loveliest of shopping centers, nor in the loveliest of areas so my expectations were pretty low. I cruised through the drive-thru and was pleasantly surprised at the order taking. I know it's not something that is typically a phenomenal experience, but it really was note-worthy professional and nice. I got my food, got my sauce, got my drink and all very quickly. And I'll be darned the person at the window (not the same person that took my order) was super nice, efficient, and professional too! And when I opened my food it wasn't typical Taco Bell slop fest. It looked like they actually tried. So while it will never be the best thing I ever eat as Taco Bells go, as fast food joints go for that matter, this one is top notch. read more

Worst staff ever! I love taco bell but I'll never go to this location again. I've never seen a whole staff of ppl that were garbage. The manager is the worst. I'm a disabled vet and was having an emergency from heart problems. I was asking for the address so the ambulance could find me. I got completely ignored and eventually thrown out in the 98 degree weather to lay on the sidewalk and wait for the ambulance. So again really nice ppl! The only thing she cares about is money. If you have an emergency here she'll watch you die and not think twice. Eat at your own risk but this was my honest experience with these poor excuses for human beings. I told corporate and they gave me an apology and a $20 gift card! That's the going rate for someone's life these days. She should've been fired. She also had her cronies circling the building to make sure I stayed off the property. They lied to the cops when they got there after I called them and made up a story about me. I'm taking it to the news. Cameras don't lie. It'll show the whole staff surrounding me while I'm on the floor holding my chest on the phone with 911. Right before throwing me outside. I think she didn't want anybody dying in her establishment. Don't know her name but she's a short fat black woman with a stone cold heart. read more