Don't stop keep going! And it was cold. Wrong order and cold. No sauce. Imagine paying $12.00 on something you didn't like and it wasn't good. read more

Taco Bell - Fast Food Near Me - Raleigh, North Carolina

Went through last night and got seven crunchy Taco Supremes and it was so it was nothing but all lettuce tomato and sour cream that was no meat in there to even tell that it was a meat taco the person did not know how to portion to make the taco it was a disaster it was not good will not return to this store read more

Went to drive thru. They said payment machine issue at drive thru. I went inside. Then they told me to use kiosk to order. I asked, do I have to make my food as well? They were not busy. This is not the first time they have told me to use kiosks. I pay with cash, so it's 2 lines I have to stand in. 1 order, 1 pay. This place is hit and miss on service. There have been other times the doors were locked even if they were open Honestly this location needs to close. Oh other times, no one is there to work. read more

It's either they have you so Long in the line that you don't want the food anymore or try to rush you so quick that the order ain't right. Also the people in there are strange, I would rather go to the one down the street thank you much. read more

Never opens at 10:00 am like the door says, always have to knock on the door, then it's nothing but excuses, excuses produce little results, open when you say you're going to open. If you need it to be 10:30 then change your sign. Apparently the owner has enough money and does not care about what his staff is up too. read more

I guess the lady taking order went to the dumpster to throw trash or something had me an another car waiting in drive thru for 10-20 min go to the window lady inside just ignores me I'm guessing she was fed up with whoever she was working with circle around to find the lady talking on the phone might of been arguing I'm not certain she didn't look to happy when I asked her if she was going to take orders straight up tells me to he's her a** I just left but it's crazy they under new management but I don't believe it's working out for them really bad customer service! I wish I could give zero stars but unfortunately I can't! Didn't take picture of her out of respect to her. read more

Haha, ok. I confess. I get cravings for Taco Bell from time to time and this is my go to location on Capital Boulevard! A quick shot up from downtown Raleigh, you've also got a gas station and Waffle House nearby. What to say about the food? It's the usual Taco Bell menu with a variety of "ground beef", steak and chicken options wrapped up in cheese, beans, sour cream, lettuce and tomato items so it all sort of tastes the same. But it's fine for a quick lunch. Where this location differs is the service. It's usually VERY good either at the counter or drive-thru. Super polite order takers and quick service, they've always gotten my order right. So while I don't get the cravings too often, they'll get you in and out lickety-split. So yeah, a guilty pleasure for me and if you're reading this review, probably for you, too. :-P read more

This staff at this location was so kind, patient, and efficient! They labeled everything in our order (sauce vs no sauce etc.) and the food was great. Dining room was closed for renovation, but the drive through was great :) read more

When I was inside that place it feels like I was in a jungle everything and their was full of trash on the floors the trash cans was full no one bothered to take it out in the men's bathroom it didn't make sense to me that they let that bathroom be like that. There's no soap in the soap dispenser in the toilet was full of crap. Toilet paper everywhere I wish I took a picture of the bathroom but the place smells awful the People over there needs to get fired read more

whole order incorrect!! the staff were all on their phones and i was sitting at the window for 10min. i know taco bell drive is long but never have i sat in front of the window and waited that long. every item i received was incorrect. read more

It's almost laughable how absolutely awful this location is. Everyone screaming in the kitchen, cussing, on FaceTime while yelling at each other. Disgusting experience all around. read more

Bathrooms were locked with no toilet paper! Slow service and no ice in the machine. Had to ask for our cups and orders were wrong! This place need some new management! Worst one yet! Come on Taco Hell! Let's get this shit fixed! read more

Drive through is a major trap. You'll wait 30 plus minutes just to get your food and I've gotten to the call box after waiting that long only for them to say they are closed. Extremely mismanaged location that needs many many more employees to meet the demand as well as a drive through escape read more

All 3 tacos looked like this today. Expect a little more cheese and few more strips of lettuce. read more

Taco Bell - Regular Soft Taco - Fast Food Near Me - Raleigh, North Carolina

Just went through the drive through yesterday. It was terrible. Ordered the #1, three taco Supremes. Almost nothing in the tacos and two were missing tomato's. The worst part was I could not even eat the shell. The shell was stale and not consumable. Would never visit this Taco Bell again, not to mention it was $10.27 read more

The best Taco Bell around. Pulled up at 10pm ordered a nacho box. To my surprise I was given the best damn nachos ever! I'm not kidding it was awsome. I ordered extra food because I'm used to the regular nachos Taco Bell provides couldn't even touch the rest of the food! Highly recommended I also go regularly for breakfast read more

Horrible customer service. Charged me for wrong item, told me they would refund me but it never happened. Of course, the charge occurred but not refund. This is not the first time this has happened. Tried calling repeated, no one EVER answers. read more

These folks ain't worth their weight in salt. Can't take two orders, can't split a check, don't give extra chicken when I requested and paid for it. I mean I understand they aren't making much money but how hard is it to make the order correct. I've worked in the food industry and I can assure it ain't that hard. It's a damn shame because I love a little TBell every now and then. read more

UPDATE NEXT DAY: hubby got really bad food poisoning we guessed the burrito brcause i didnt ate that. NEVER AGAIN TACO BELL UGH!!! Sad our 4 tacos and a burrito was 15$. I ordered 3 chicken supreme tacos and only got regular ones with no sour cream. Food took 20 mins with only 2 people in the whole restaurant. I only come here like once every few yrs and this was my last. Weird neighborhood bad vibes. We stuck out like a sore thumb here. No thank u. Also noticed health rating was only 92. read more

They weren't friendly, didn't acknowledge me when I said "thank you" and my politeness was not reciprocated. Order was made wrong; we asked for extra jalapeño sauce on our quesadilla, received none. Seemed like we waited longer for our food to be made than usual, possibly due to the personal conversations among the staff. You'd think during that extra time they would've made the food as we requested, especially considering we were the only customer who had ordered recently. The absurd thing about all of this is I wouldn't have cared about the lack of politeness or the wait if my food was prepared as requested. It's not like we had anywhere else to be. Just amazes me that the service was so poor. Do not recommend. read more

Went to the drive thru at 9:50pm. Stated they were open till 11pm and people were in the drive thru with the lights on. Pulled up to order and they said they had just taken their last order? So then we had to wait to get out of the drive thru for awhile just to get no food. read more

Seems poorly managed! Drive-thru is a trap, once you are in line you can't leave. They let 5 cars build up before taking orders again. Then took them one at a time. They know we can leave! read more

Taco Bell - a taco bell in the back of a car - Fast Food Near Me - Raleigh, North Carolina

Forgot most of my order and I didn't realize it til I got home ... called I Had to go back and was offered free nachos... my gas cost more than the nachos ... just ridiculous. I spent $25 at a fast food place and the only reason I'm giving 2 stars is because the staff was actually very nice and smiled unlike other fast food places .... they probably should have offered a better choice than just nachos... like a $10 gas card lol waste of time and money... read more

Taco Bell - Fast Food Near Me - Raleigh, North Carolina

If it were possible to give this place negative stars I would. On the three occasions we have been here they have never seemed to get our simple order right, always forget to add sauce and are unbelievably slow. Tonight's drive thru experience was no exception; 25 min to get 3 tacos.. only 4 cars in front of me. No apology or anything and once you are in the drive thru you are trapped; no way to get out. Avoid at all cost!! read more

Waited in drive through for 20min just for them to tell us they are only handing out Uber eats meals because they received too many. Just put a sign saying that before a car gets into your single lane drive through. read more

Out of all the Taco Bell's, one of the worst. Very clear minimal effort. Quesadillas or crunchwraps mostly empty. Worth the drive to a Taco Bell with better workers. read more

Twice now they have either closed early without alerting online order holders, or have been so understaffed that they informed me that they can only make crunchy tacos and nothing else. This location should be avoided, there are more competent locations close by read more

Taco Bell is a chain we're all pretty familiar with, so I'm not sure how to review this location, except to say that they hardly ever screw up my order. I have been here numerous times, ordering for as many as 10 people at a a time, and only once have I had to stand at the counter and complain about missing items in my order. (When you're spending over $40 at a Taco Bell, you almost EXPECT it to throw them for a loop, so I wasn't that bothered by it as long as they provided the food with no argument, which they did). I may be in the minority but ever since the "their beef isn't REAL beef" scandal, I actually think their tacos are LESS satisfying. Sorry but it had to be said. I rarely go inside the restaurant but when I do the bathrooms are cleanish and the condiment bar is fully stocked with sauces, napkins, etc. read more

Capital Taco Bell is by far one of the crappiest TB's. Your order is never complete, when you do get your food it looks messy and unappetizing. I only eat here once in a blue moon and every time I'm left disappointed. Ordered a mini shredded chicken quesadilla and there wasn't even chicken in it, it looked like someone scraped off what was supposed to be there. read more

Taco Bell - Shreds ed Chicken Mini Quesadilla - Fast Food Near Me - Raleigh, North Carolina

This place is kinda sad and dreary. Maybe it was partially because of the weather? The girl that rung me up was super quick, but it took kinda a long time to get my order. Whoever was on the assembly line was moving at snail speed. I'm an avid taco bell lover, but the food here was kinda sad and the tortilla on my soft taco and bean burrito seemed like grey-ish for some reason. They were also a little dried out. Shrug, I still love myself some cheap old taco bell. :) read more

It's interesting to try the Taco Bell app to pre-order your food. It... well, almost fails if you're just going in to grab a couple of items. Sure the app lets you custom order your items but you can also do that in the Taco Bell itself. And since they don't have warming lamps it almost defeats the purpose of getting it made in advance. If you're ordering lots of food for a group then the app is pretty good at saving you some time. This Taco Bell looks pretty good still from its remodeling a while back. The 'hood hasn't destroyed it. Yet. Even the bathroom looked clean. Bravo! Happy taco! read more

Nothing fancy to write about this location besides the reviews about the wait time in the drive thru weren't my experience at all. My order was taken quickly and I was pulling off in 5 minutes or less. What I will say is that we all want our food made to order and hot so waiting a few extra minutes for fresh food is never an issue with me. read more

Taco Bell - Fast Food Near Me - Raleigh, North Carolina

The other reviews were correct.. I was thinking eh they're probably wrong.. 11:06p we pulled up, ordered 4 tacos and a Mexican pizzas took 21 minutes for them to get us through the line. No ice in our drinks, and their large size is the same size as a normal medium. Not cool. read more

If I could give no stars, I would. The lady that was working front counter at the register on April 23rd at 1:11 P.M. was the worse lady I have ever seen working at a fast food restaurant! I understand we all have bad days here and there, but this isn't my first bad encounter with this lady. I don't understand why this Taco Bell doesn't take in consideration their customer service, the drive thru line was wrapped around the building and when we decided to go inside the lady that was working front counter yelled "ugh this is too much, can y'all go away?" as soon as we walked in. Please save your time and go to the Taco Bell up the street, Better service and better quality food. read more

Take care when visiting this location. I came in for lunch today, normally I would use a drive thru ... order and be on my way. Today I came inside so I could wash my hands and decided to eat in. I ordered my food from the cordial cashier who took my order. The cashier then handed me my drink cup and receipt. When I went to dispense a drink from the Pepsi machine I noticed that the drink mix was coming from the nozzle but there was additional water running down the outside of the nozzle and mixing in my cup, where was this extra water coming from and how could it be sanitary running down the outside of the nozzle like that ? I made the cashier aware and the shift manger ... they pretty much just ignored the situation as I watched customer after customer fill their cup with this mixture of unsanitary water running out from around the drink nozzle and mix in their cups. I am not a scientist or food inspector but, surely it cannot be good to mix water running down the outside of the machine with what's coming out of the nozzle .... can it? read more

I've been to this location plenty of times, but I have to leave a review for this evening in particular. My boyfriend and I went through the drive though and the young lady at the window was truly wonderful. She was personable, friendly, and made me smile. I didn't catch her name, but she was working around 4:20pm on December 2nd (today). I hope she is recognized for her good work! read more

Taco Bell - Front - Fast Food Near Me - Raleigh, North Carolina

I ordered 2 Chalupa and taco combo with a side of chips and cheese. Got home with a bean burrito and half a bag of chips but no cheese. Horrible service completely messed my order up. Won't be going back to this Taco Bell. read more

I have to say, this Taco Bell has really stepped up the service. Basically every time I've been since writing my initial review, I've ordered and received my food very quickly. The food is still standard Taco Bell food, so take that as you will. read more

Stopped in for take out tonight. Ordered a Tostada without the Chipotle sauce. Receipt said no chipotle. Watched the employee squirt something from the "gun" onto the tostada but thought it might be cheese sauce. When the same employee gave me my order, I asked him if he put chipotle sauce on it. He looked me in the eye and said no. Got home and guess what, he lied. Really? Over a dollar menu item he would rather lie than just remake it? I have eaten there over a dozen times since they opened without a reason to complain. Think this guy just needs some sort of reality check. Hey, mistakes happen but don't lie about it. read more

Stopped at this location at about 7pm for a quick dinner after shopping. There was absolutely NO other customers in the whole place. Seemed odd this time of night off of a busy highway. When we walked in an employ slowly made her way to the register and just stood there staring in silence. No greeting or anything. It felt very awkward. I really wanted to leave at that point but my daughter really wanted to eat here. We ordered quickly and sat down. Lots of employees back there and they all seemed so bored and had nothing to do. Overall the place was clean. read more