Food service is the best thing about this place and the people that work there are so nice

We went on a Sunday evening for a quick dinner. Placed our order at a kiosk, got our drink cups-then waited...and waited...and waited some more. Almost 30 minutes later, we got our food. The chalupa was hard, and the bean burrito? I don't know who taught this person to make one-but everything was falling out the bottom! The dining area wasn't that busy, and there was a lot of employees working-I don't know what took so long but good grief! If the food would have been good-that would have helped! Go to the one by the University...they seem to care more! read more

I was so impressed with the customer service last night. I ordered through the drive thru. I had forgot an item for a friend and asked if it was too late to order it at the window . The girl was so friendly about it and let me order the item . I noticed the team work was outstanding . You all deserve recognition for the incredible customer service you give. I've never been disappointed with any items I've ordered here at this location or had any issues. Great job guys! 10 stars! read more

By far one of the best Taco Bell's I've ever been to. Clean, friendly, and fresh food. Thank you! read more

Taco Bell - Fast Food Near Me - Pocatello, Idaho

Costumer service was amazing and the food tastes very fresh, even tho we went in at 1:30am.

Thank you, hard taco shells, for surviving the long journey from factory, to supermarket, to my plate and then breaking the moment I put something inside you. Thank you. Jimmy Fallon 4th person to review this Taco Bell in Pocatello, Idaho. This is my 446th review. Wait... what?!? a 5-star Taco Bell experience?!? Oh, the comments I am going to see in the local yelp talk! Well, this Taco Bell is worth the 5-star review! I walked in, was greeted, the cashier was funny and nice! The place was clean! Wait, what?!? I know!!! The people appeared to look like they were having fun working and fast service, too! Perhaps it's because the Taco Bell's in my home area is lacking, but this experience was by far better than what I was expecting. I left with Yummy Americanized Mexican food, had a great experience, very quick and efficiant! read more

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The workers are so polite and always fix any mistakes no questions asked! Great customer service and great food (:

While the quality of the food is fine and exactly what you'd expect from Taco Bell, the local owners are pulling a greedy bait and switch regarding online pricing that needs to be addressed. When ordering from the mobile app the advertised prices are changed and increased at check out. I asked an employee what was going on and they told me the local owners are not honoring the prices provided by The Taco Bell franchise, which seems like it should be illegal. The $1 happy hour drinks change to $1.50 at check out and all the combo meal prices are increased by $1 at checkout. read more

We travel a lot for business and have been turned down many time when ordering a old time favorite... Encherito When Kaitlin a new employee in training heard use talking stepped up and said we can do these for you!!! MADE OUR DAY!!! She is amazing with people and served us a five star lunch.. Thanks Kaitlin and Taco Bell... bring back the Encherito!!! read more

This location is super slow and perhaps it's just me, but they seem to skimp on things like meat in their food...? I have received friendly service from this location and will go here, but the one by the university is by far my first choice. read more

If you need a cheap enema, this place is your ticket. You'll be filling your drawers in no time after eating their mystery meat and refried beans that shoot through you faster than greased lightning. Bring a few bucks and make sure the toilet is in full operation after eating whatever processed gem they happen to throw at you and call food. read more

We stopped for late night fast food. There were probably more than a dozen cars ahead of us, but they got everyone through quickly and were polite and professional the whole time. The food was good, they were out of hamburger and they helped us come up with good substitutes where we couldn't get what we had planned to get. They were careful in food handling without slowing things down. Their prices are higher than what their commercials claim but we like the food. We would come more often if they still offered a kids menu though. read more

Absolutely awful. Higher prices than any other place in town! For Taco Bell! They ask you if you want double meat so they can skimp you and you'll just think you should've paid more. Chalupa shells were dry and hard. Hard shell tacos broken. I will never go to this place again. Greedy owners and poor staff. Wish people in Pocatello could experience a decently run store so they wouldn't settle for this overpriced garbage. Go literally anywhere else. read more

Absolute mess. Like most fast food restaurants in Idaho, they could care less about dine-in customers, because they are overly focused on moving the drive-thru customers along. No need to apologize; it's foreign to Taco Bell culture. read more

Horrible for vegans? The minimum wage, teenage, culinary chefs weren't understanding of your dietary restrictions? Isn't there a South Park episode about this? Taco bell is an incredibly delicious, terrible for you fast food joint staffed by teenagers. If you are a food/diet snob, don't go to Taco bell. If you want a $1.50, 750 calorie burrito forged on the the delicious summit of Mt Olympus, Taco Bell is for you! Long live the Beefy Crunch! read more

It has been years since I walked into a Taco Bell. This one looked recently remodeled and appeared nice. It was just dirty though. Soda dripping off the table on the seat and onto the floor, boogers on the walls, and so on. If it was a high traffic, or even busy I'd understand. There was one person in the lobby eating, an employee, and that was it. read more

I have had better cashiers, but overall the food good and I would definitely come in again!!

This Taco Bell location is the nicest I have ever been to. The cleanest and the highest food quality. Most Taco Bell's they get the order wrong and things like cheese on the quesadilla not melted but this was perfect! read more

Taco Bell is Taco Bell, I just wished they kept their inside open longer. i hate having to go through the drive through cause the seating area is closed. The only thing I think they do great is their Chulupas are the BOMB especially the Chicken Baja yuumy read more

We arrived just about two in the afternoon for a quick bite to eat. The cashier was o.k., not too thrilled to take our order, clearly wishing he was elsewhere. We filled our drinks and began looking for a clean table to sit at, most were dirty, or already filled. We got a seat in a corner and waited for our food, which came quickly and it tasted fine. What we didn't know until after we ate and hubby went to use the restroom, was that the restrooms soap dispenser was non-operational and so we can only assume at least the male employees were not washing their hands with soap after using the restroom. I'd like to think that they washed them with soap elsewhere, but once we returned home everyone in our family had some major issues in the bathroom, so maybe not. We weren't thrilled with the other Taco Bell in town, but this one is actually worse. I guess we'll just skip getting Taco Bell when we're in Poky. Such a shame. read more

Stopped to pick up lunch with Mom on way home from running errands. Mom had a chalupa with ground beef and nacho cheese sauce. She liked it but it wasn't like what I use to buy for her years ago. (We haven't been there for a while since we discovered Taco Johns). I ordered a super beef and bean burrito and an enchirita with lettuce and onion. Use to be one of my favorite things. Perhaps they should use a smaller container, cause this had a tortilla with ground beef in it and hardly any enchilada sauce on it, no cheese and I paid extra to add lettuce. O.K. it was only .10 but very dry and now I remember why we go to Taco John's instead. That's what you get from minimum wage kids. Where are the adults. Less than $10 but I would rather pay a couple of extra bucks and get a real burrito. read more

Food was fine. I went through the drive thru and dumb bitch at the window refused to give me a bag. A BAG. She refused.

LAZY & NEGLIGENT. Their drive-thru fountain machine for kickstart has been messed up for months. I have repeatedly told them and they agree. It taste water downed and very bitter. Every time I go there, no one seems to know if its been fixed so I have to taste that crap every time to let them know. Normally they will then fill it up from the lobby but this time he was "too busy" (This was breakfast time, no one in lobby, one car behind me). Unreal that they are too busy to fulfill a correct order. I want to watch someone there drink a whole thing of it because it taste so bad. Instead of putting a "out of order" over the fountain, they keep ignoring this problem for months and just serve drive thru customers this crap, most of which I presume don't go back to let them know. 0 Stars if I could read more

Horrible for vegans. Staff is not understanding about diet restrictions. Remade my food and still messed up. Got mad at my sister for even asking about vegan options once. Do not go here. read more

I've been to about every Taco Bell throughout California, Idaho, and Montana. The Taco Bell in Pocatello, ID is by far the best one I have every been to, they don't skimp on anything and their soda isn't watered down. read more

Taco Bell is one of the few fast food chains that I actually enjoy, in fact, I would give this place 5 stars if it wasn't for the service. On several occasions I have had the staff completely forget my order, have my food stolen before I could get it off the counter, and received my food at room temperature. Though this generally isn't a problem, it seems to happen to me about 25% of the time I visit this facility. Overall, this particular Taco Bell is ok, though not the best one I've been too. It's clean, the staff is friendly, the food is good (usually), and the food is sold at a reasonable price. read more