When I was leaving the Mohegan Sun, I noticed that there was a rare KFC/Taco Bell hybrid nearby. With that known, I knew I had to give it a go. With that being said, my expectations were low after seeing how bad this location was rated. However, it turned out to be pretty good. To elaborate, my party ordered a lot of food and everything was done in less than five minutes. Furthermore, the service was really good and everything was correctly made. Considering that, I ordered the avocado ranch crispy chicken taco and burrito. Both items were surprisingly freshly made and tasted pleasant. In addition, both items were assembled correctly which is rare these days. In brief, this is a really good KFC/Taco Bell location. read more

Taco Bell - Avocado Ranch Crispy Chicken Taco - Fast Food Near Me - Norwich, Connecticut

The food was great especially for the price. I got KFC and my husband got Taco Bell. The service was fantastic. There was a young man cleaning and he took such care to wipe down the tables and the chairs. He then moved chairs to sweep. The young person who took our order was awesome. Great personality and cheerful. It really was a lovely experience for fast food. Thank you. read more

If I could this place a zero star review I would, this place needs to start double checking what they place in the bags when people order they also need to put everything people order in the bags. I'm beyond annoyed and I didn't even get a receipt to be able to go get my missing item. read more

Long waits and managed to only pack half my delivery order. The half I did receive was made wrong.

I come here all the time. The only reason why I'm writing this today is I legit ordered the wrong thing and came inside to order the right thing and the lady at the counter looked at me...drifted away into the back and started helping on the line. I stood there like an idiot for like 10 minutes thinking she was coming back to take my order but then I heard her barking orders on the line...The hell? Also yeah the wrong thing I ordered was a travesty. It was the crispy chicken cantina tacos, both with about 4 ounces of chicken and un melted cheese on the outside. Gross. But anyway....I'm addicted to Taco Bell so what can ya do read more

Waited over 30 minutes in lobby for food. Man at front counter was the only reason I was patient. He was busting his butt to serve everyone and the line was just piling up. His crew behind the lines were laughing at how stressed he was. When we finally did get our food there were things in there we didn't order, and what we did order, was either wrong or missing. My daughter asked for no sauce on her cantina chicken taco, there was extra sauce, she didn't get her nacho fries, my chalupas were covered in sour cream when I asked for no sour cream. We didn't bring food back because of how stressed the front counter man was, and we didn't want to wait another 30 minutes. We came from out of town for a volleyball tournament and just wanted to eat something after a long day. read more

0 stars it is TERRIBLE they messed up my ENTIRE order and gave me the WRONG drink. The food tastes like it just came from Antarctica it is as cold as can be and over all TERRIBLE read more

They downsized their burritos by half and the chicken is scrawny. Not worth the trouble

Do not go to this Taco Bell. They take FOREVER to actually get your food to you and all they do is laugh it up with their friends instead of actually working and preparing my food. Tonight I practically got 8 dollars stolen from me from this Taco Bell. I'd really suggest the General manager does ANYTHING ABOUT THIS STUPID PLACE. New London is faster and you actually end up getting the food you PAID FOR...!!! Hope whoever took my order, and gave me my food looses their job disrespectfully Ofc. read more

I eat a lot of Taco Bell - it's my favorite chain. I truly do not understand how this location can still be open. I've never been to a worse Taco Bell in my life. It's the closest to where I live so when I'm really craving, I'll pop in thinking it can't possibly be as bad as last time and boy am I WRONG. They have never once gotten my order completely correct, even when I'm the only person in line, and whatever random things that do make it into my bag are messy and gross. Asked for spicy ranch on your taco? Here's a gallon of it spilling out and covering the entire wrapper. Want a crunchy taco? I'm going to break the shell into 100 pieces and still serve it to you anyways. Workers are clueless, please do yourself a favor and eat anywhere else. read more

It is what it is. It was after midnight in Da Wich and i needed some soft tacos and cinnamon twists. The drive thru moved smoothly and my order was hot, fresh and correct. Service was shockingly friendly for a TB. read more

It's funny how the staff doesn't know the difference between beef and steak. They had 10 minutes to look it up on their phone while at the window read more

If you got good expectations for this TacoBell you might as well hit a U-Turn in the drive-thru cause damn I always get let down and I just want to enjoy the food I pay for. I found hair in my food and it was cold when I received it. Like them mofos was sitting out for at least 15-20 min on the line I guarantee it. pure definition of unsanitary and laziness at this location...i don't care if it's "fast food" food should be served hot and without someone's hair in it. (I'm rarely one to leave a negative review on anything but this location deserves it. read more

Okay this is literally the worst Taco Bell around, honestly would make the 30 minute drive to New London instead of coming to this location. First all the employees are young as hell and just fuck around. The drive thru had cars wrapped around the building and a line to the door, yet they're all messing and joking around and just going so slow. I seen about 5 people with their orders fucked up, along with mine. The customer service is so terrible. Second of all, any time you order your food, expect it to come out 10 minutes later or longer. The place is understaffed for how busy Taco Bell gets, 20 minutes waiting in the drive thru. The ceilings leak for some reason, no one cleans the tables or sweeps, and I see one of the employees lick their fingers after they touched the sauces. DO NOT COME HERE. read more

I love it so much it is the AMAZING FOOD PLACE EVERERRRRR, I can almost feel the calories running through my body, as the chalup takes over read more

Taco Bell - Fast Food Near Me - Norwich, Connecticut

Absolute trash, ordered some chicken tacos they chucked the cheese outside the shell in the paper wrapper. Tacos had no lettuce but charged full price even though they knew they had no lettuce. One of the worst fast food experiences I've ever had, this location deserves to be shut down. read more

It's a Taco Bell combined with KFC. I have never tried the chicken so I am just reviewing the Taco Bell part. It's a crowded place with the two fast food places in the same building. At least they is plenty of parking and a lot of seating. Even through it was crowded the line moved pretty quickly and the staff didn't screw up my order. That's important in a fast food place. The hard tacos were crisp and the beans warm and fresh tasting. Everything went just as I would expect from a Taco Bell. A pretty good place if you want fast pseudo Mexican food. read more

Never going back always a issue tonight I ask for 4 of the 5 layer burritos then I ask to change that to 5 of then 2 without bean this lady only 3 burritos on the ticket when I told her at the window I want 5 not 3 can she just charge me for the other 2 she told me I have to go around again on the long line to get my other 2 she can't do it there I told her that not right that now I have to wait again on line for her mistake cause I repeat myseft 3 time read more

Consistently bad with a the rare surprise of "done right". When I say bad, I'm referring to the food portions not meeting the Taco Bell franchise standards. There is a documentary that shows exactly how each item is supposed to be portioned. I would think this is something each new employee would watch and learn. It's so rarely done here it's like winning the lottery when it happens. Today I won! Hence the one star. read more

I'm 10 minutes into waiting in the drive through and I'm still three people from the window. They don't carry the frozen slushy drinks other Taco Bells have. The service here is the worst. I'm giving it one star because eventually I will have food....hopefully... read more

Taco Bell - My view for 12 minutes in the drive thru. - Fast Food Near Me - Norwich, Connecticut

Taco shells/chalupas are always stale. They're sloppy when making the food I've gotten broken taco shells before. They fold the quesadillas which makes everything melt outside of the tortilla. I've gotten burnt food stuck onto my quesadillas and crunch wraps. They're freezes are never working and when they are they fill them after you order so by the time you get through the line they're half melted. read more

Idk how you ass hats stay open. Every time I come here I either have to wait 45 min in the drive thru, my food is cold or your sorry ass excuses for employees forget something in my order which is what happened tonight. How hard is it to make sure that everything I ordered was in the bag ?! I guess it's impossible when you're incompetent. Don't waste your time with these ghetto ass hoes. read more

Understand this Taco Bell: no one wants shredded potato wedges in their tacos, do you get it? This is an abomination, and you should be ashamed. Don't let me hear about it again. Think outside the bun, so much for a "fourth meal". Live más guys, get it together. read more

Three stars because the food is good !! The drive through service is terrible !! Very slow !!! I waited 5 minutes just to get to the window to order and then another 15 mins to get my food !! Yes 15 MINUTES !!! So total of 20mins ! read more

Taco Bell - Fast Food Near Me - Norwich, Connecticut

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Hello I am writing a review to the Taco Bell in Norwich. It took us 15 minutes just to get the food and we read the receipt to see that they charged us for 2 number 6s and a sweet Tea. We never asked for number 6s or a sweet tea, they didn't even give us the sweet tea. I am never eating at Taco Bell ever again if they don't fix their service. read more

Ordered 3 5-layer burritos normal, and then 3 without sour cream due to a food allergy. They didn't mark the burritos, and I ended up taking a bite and now my tongue is swollen. Thanks a lot. read more

Older building, not very clean, but what's worst is the extremely slow service. Expect a 15 minute wait in the drive through. Seek other fast food options if you want your food fast. read more

A few days ago my friends went through the drive-thru and it took at least 20 minutes, but I figured that was just because it was 11pm and not many people were working. So tonight I went to get dinner for my girlfriend and myself around 8:45, assuming it would be quicker service.. I pull up to the drive-thru, and wait about 5 minutes to get to the screen to order, then I'm asked to hold for maybe about another minute. I order the cravings deal, she asks what to drink and what meat I want, I say a pepsi and beef. I order a doublicious sandwich meal, and ask for a strawberry lemonade and a side of mac & cheese. She states it will be a 10 minute wait for mac & cheese, so I decide to go with potato wedges to avoid the wait. I then wait in line for another 15 minutes (none of these times are exaggerations) to get up to the window. At this point I'm told it's going to be a "6 and a half minute" wait for my doublicious sandwich, and they ask if I still want it. I decide to wait, and the cashier says "okay, just pull up to the right side near the stop sign and we'll also throw in an extra side of potato wedges for you". cool.. so I pull up to the parking spot to wait my "6 and a half minutes". Finally, about 12 minutes later, he walks out and hands me my food and I'm on my way. A total wait of 35-40 minutes. THEN, I get home, and we open up our wonderful bag of KFC/Taco Bell. I explain the story to my girlfriend and tell her how they threw in an extra side of potato wedges, I check the bag, no extra potato wedges.. Cool, whatever. Then she opens up her box of food, checks the tacos and they literally all have POTATOES instead of BEEF..... What?!? Potatoes wasn't even an option when she asked what "meat" I wanted on the tacos.. At this point you can't do anything but laugh at how fucking stupid the employees are. Thank you all for a wonderful "fast" food experience. Moral of the story, don't go to this location. read more

I've tried this tacobell several times. And every time I always say I'm going to give them another chance. But today I am DONE. I get the same order every time we go there. I get two cheesy gordita crunches with nacho cheese, and a bean burrito. Out of the 5 times we've gone there the gorditas are nearly empty every time. Like they literally put half the ingredients they are supposed to. I want to add that I worked at tacobell when I was 16, so I'm fully aware that every item is supposed to meet a certain weight. Secondly, the flat bread is always dry and the taco shells are always stale. Today the nacho cheese side cups I ordered had CHUNKS in them and dried cheese which only happens when the employees are not cleaning the containers out and changing them within the time they are supposed to be changed. I'm so disgusted I can't even finish my meal. I will attach a photo of what I found in my nacho cheese side cups. I'll also be posting this review on ever site that I can. Thanks for nothing Norwich-Salem tacobell. read more

Taco Bell - Chunks and dried cheese in my nacho cheese side cup. - Fast Food Near Me - Norwich, Connecticut

Polite but incompetent staff. Saw one girl wipe her nose and continue making someone else's order without changing gloves one day. Tonight I was handed my order to go and drove home sans $12 worth of my order. Not the first time I unintentionally donated to TB. Only reason I come back is because, well, it's Taco Bell... read more

Horrible after 9 pm especially the drive thru been here 17 minutes. Need to restaff for the night rush. This isn't the employees fault by any means as the hustle to keep up with orders. I blame the Management for not making sure they are fully staffed. I use to go after my show on Monday nights at like 10 PM and never again. Not until they address the issue at hand and stop trying to keep their Labor costs down and re staff until Midnight read more

We liked the taco bell side except they make you ask for sauce. Every other Taco Bell in humanity you just take what you need. My issues is the KFC side. My son wanted the " Hot Shot Bites". He and my daughter agreed they were really not spicy and both think Pop Eye's rules in the area of spicy chicken. I am not a fried chicken person. To me they were "Hot Salt Bites". They really torture you with the salt. In KFC's defense, my kids did not think they were overwhelmingly salty. They just thought they lacked kick. I had not had KFC in years and I had it twice the same month (3000 miles apart). Both reviews called "too salty to eat". I guess I'm not a good measure of a typical KFC customer but I'm done with it. read more

Really just the worst Taco Bell I've ever been to. And that's saying something. The customer service is usually pretty good. The girls that normally work the DT are polite and try to be accommodating. The food however is constantly bad. It's usually cold, thrown together (literally thrown), and missing ingredients/ not what I ordered. I wish I didn't like Taco Bell so much because I would NEVER come here. read more

Drive through is always ridiculously slow. Routinely takes 30-45 min to serve 5-7 cars in line

Had the munchies for fried chicken, so we ordered the family meal with 8 pieces, two large sides and biscuits. The chicken is disgusting. Reminds me of HS cafeteria food (that's not a good memory btw). The chicken was just not fried well. Flavourless and dry. The biscuits were not freshly made and tasteless. The only item in our meal that tasted the way it was supposed to were the potato wedges. Will definitely not come back for the chicken. read more

I have never been to a worse Taco Bell. First, I ordered a Meal Deal A, and the cashier had no idea what I was talking about. It took me a few minutes of pointing and explaining to him what I wanted for him to understand. Then, my friend asked for a baja blast freeze, and he rang in a soft drink. After telling him a few times that she wanted the freeze, he finally decided to tell us that they don't have the freezes at this location. Once I ordered, it took nearly 20 minutes to get my food. I saw the guy make it and then leave it sitting on the food line for a good 10 minutes. Finally a girl noticed that the order was sitting there and gave it to me and apologized, but I won't be returning to this location. read more

The tortillas and ESPECIALLY the cinnamon twists taste like a bad chemical. I have had them 3 different occasions and brought it to the girls attention and it has not been resolved. Every other taco bell I have gone to does NOT taste like this. Plus there is this one girl who you can ask a question she will not find the answer just give the easiest way to shut you up. IE: Do you offer kids meals with a toy? "No we don't do them anymore." Closest one to my house but don't want to go back. read more

Slow service, shitty staff, and the manager Ricardo was awful! He should be demoted to the dishwasher.

The wait time is ridiculous at least 10-15 minutes even if you go in instead of the drive in to get your food. Go to one of Taco bells or KFC 30 mins away and you spent less time. People need to complain to Taco Bell at tacobell.com/legal/feedback KFC at http://www.kfc.com/contact/ read more

this location has consistently been subpar since i have been going here. however in recent years it has been getting worse and worse. were it not for the next closest taco bells being about 30min away from my home i would never visit this location (nor will i ever again). the two areas thats have always been poor 1) service time 2) quality of food- the wait time is always long- however my last visit i was in line for 15 minutes (timed) without moving once with five cars ahead of me... no other taco bell that i go to ever has this problem, yet this location it is normal. the amount of filling in the tacos burritos etc is minimal, i have received tacos with much less than a tablespoon of meat, this is not just once but 2/3rds of the time. go to any other taco bell and you will see the difference in quality. i have been told by managers at other locations that the reason for this is that this location is a franchise and not a corporate store. if your on your way out of norwich and want taco bell go to new london or willamantic! read more