Went to the drive thru and ordered a T6 and a pink lemonade, 35 minutes passed and I still didn't receive my order!!! At the DRIVE THRU! Went on break and wanted to grab a quick bite, but ended up wasting my whole entire break in line waiting to receive my food! I ended up leaving with no food, time wasted, and upset. Very disappointing. read more

Incompetent people. Just went through the drive thru a couple of minutes ago and there was no one else in line. Made us wait several minutes before we could even order. Then, they gave us seven tacos when we only ordered 5 and only 2 of the seven were correct. We asked for no sour cream and there was 5 with sour cream, we asked for tomatoes and only one of the seven had tomatoes. And to top it all off they gave us one straw for us to apparently share between two drinks and gave us no sauce. Will never return to this location again. I'll make the drive to pembroke next time. read more

Employees are very friendly. The restaurant has a very clean comfortable atmosphere with music as you eat. The chalupa box is always so tasty accented with cinnamon twists. read more

The only reason I'm docking a star is because it's Taco Bell and it's gross fast food and the quality is never going to be good enough to give it 5 stars. Sorry T-Bell. However, I was really impressed with this particular store. First of all, it was cleaner than any fast-food restaurant I have ever been in. I've worked in fast food and as I stared back into the kitchen, I was in total shock. I have particular food restrictions and as I was placing my order (throwing in my needs and restrictions), I could tell the poor girl behind the counter was a little overwhelmed and probably somewhat new. The manager came over and helped place my order (in a way that didn't make the counter staff seem incompetent which is a great quality in a manager) and they made sure my food was made in a way that I could eat it. Overall, great fast-food experience. read more

Let me preface by saying Taco bell is my most favorite fast food joint ever! Now with that being said, its clear that my fatness visits many different locations and very frequently. While i find the staff and restaurants fairly clean and friendly, the food portions are a JOKE!!! I get the taco cantina bell bowl and this place literally is about 1/3 of the size of the other chains i go to. read more

Haha oh my god, how can people pick apart fast food?! And TACO BELL in NORWELL of anything! Honestly this is like, one of the cleanest Ive ever been to. I dont feel like Ill walk out with the plague after sitting in there. The people are chill, the drive-through experiences have been hilarious and sometimes they say some pretty funny stuff. The only thing that bums me out about Taco Bell - make more apple empenadas! Like...if you need me to I will buy the rest at the end of the night because I need them in my bod. There's never enough. But 5 stars because everyones thinking too highly of a TACO BELL and this one rules . read more

Nice place to eat but make sure or order come with your right ingredients. Extremely slow kitchen. 4 chalupa 40 minutes to prepare.

The customer service at this Taco Bell is awful. I love Taco Bell so I can't complain about the food but I've gotten the wrong order 4 times in the past 6 months and it's extremely frustrating. The employees are not all friendly, though it's clear some try. Others make it obvious they don't want to be there and seem to take it out on the customers. I have had good experiences because it's Taco Bell-- but they could work on customer service and employee friendliness read more

Best T bell around, maybe ever. Everything is perfectly prepared and stuffed to the gills. Look at all that meat in my picture. That's a ton of meat. read more

Taco Bell - Best tbell around - Fast Food Near Me - Norwell, Massachusetts

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This Taco Bell is working hard day in and day out during this coronavirus outbreak I really appreciate the work that these people are putting to give us the best food quality possible unlike Jason from Wendys this place is thriving and I give it a four out of five. Thank you for all the hard workers in this time and this Taco Bell gets a 7/10 on the Jason scale. read more

It's Taco Bell - The food is Taco Bell. The food is a solid five by Taco Bell standards... And it's clean. But! One star for speed. Drive thru or inside, night or day, line or no line, this is literally the slowest fast food restaurant I've ever been to... And I've lived in the south. So expect to wait at least 10 minutes after your order is placed. The staff is nice, though, and you're eating at Taco Bell... So how high are your standards, really? read more

This place should be shut the hell down! I literally have been coming to this Taco Bell for years and never had issues until about a year ago. Did the people that have been working there for years quit or get fired because the past year this place takes over 20 minutes for the drive through. Then on top of the drive through I asked please no tomatoes I'm allergic and these morons put TOMATOES in it. I'll be calling the corporate office in the morning you better better be happy I don't call a lawyer like the panera bread issue that happened a while back. But honestly I truly enjoy getting my food that was thrown in a paper bag rather than a plastic bag. There maybe was a spoonful of meat a cup of tomatoes and barely any cheese. $15 my ass you lazy assholes don't deserve shit! read more

I like the food,most of the employees are very nice. The only things I have to say that would be negative is they do very often get the prices wrong and put it in for something more or less expensive than it actually is and recently there is a new girl there who gets my order wrong every time and I've had friends tell me the same exact thing. Otherwise decent fast food and accommodating to vegetarians. read more

absolutely DISGUSTING. there was a dead fly inside of my f'ing crunch wrap. this is unacceptable and honestly makes me debate if i ever want to voluntarily eat taco bell again. THIS IS NOT HOW I WANT TO START MY MORING. EEE in my crunch wrap is absolutely f'ing NASTYY. you're better off going up the street to KFC where they have the new mac n cheese. i'm F'ing pissed DONT go to NORWELL TACO BELL. you will not be satisfied. BS read more

At 8pm on a Wednesday night, it took *20 minutes* to get food in the drive-through. (I got a text as I drove in, so I had a timestamp.) There were maybe five cars ahead of us. Not sure why they're so slow. read more

I visited this location at 3:30 on August 27th, the man on the intercom was extremely rude and kept cutting me off as I was trying to order. When I pulled up to the window he proceeded to give me dirty looks. The woman at the window was very nice, but whoever this man was....yikes. I will not be returning to this location. read more

Just waited over twenty minutes and still not even our nachos for our screaming toddler. Our answer when we asked about our order?! Three orders in front of ours. I demanded our refund and got the hell out. Terrible management. Couldn't even refund on our credit card so it took another 10 minutes while 20 other angry customers were waiting in their faces. Taking care of drive through orders instead of the people breathing down your neck? Byeeeee. Lost my business forever. read more

Similar to previous poster, I don't review fast food unless it's great or horrible. This one is horrible! Went to drive thru on a rainy Wednesday before thanksgiving, admittedly not a great time to eat anywhere. Ordered one of their extra large chicken stuffed burritos, $4.79. At minimum, I was expecting something with chicken in it. I guess I was wrong. Just a small burrito, stuffed with beans, rice, and some bad smelling sour cream. Thankfully I ordered a crunchy taco as well, I needed it because I was still hungry. $10 for a fast food meal, would have been better off going to chipotle! Another small annoyance was asking specifically at the drive-through window if napkins were included in the bag. The attendant said absolutely, they are in there. Drove away happy to eat in the car, then realized there were no napkins. Not the first time I've had a bad experience at this specific location. I'm generally a fan of Taco Bell, but I would avoid this place if at all possible. hopefully the franchise manager reads these reviews. read more

Got rid of the crispy potato tacos. Drive thru takes forever. And the past 3 times I've gone there I've gone through the drive thru at 11:55pm when I know they do not close until midnight. I know they all want to leave and whatever, but I want my food. It's very very poor customer service skills. That is how you lose customers . Taco Bell should be open until 1am or later. read more

Their drinks are good their food are okay but I don't really like Mexican anyways. Their captain crunch delights are bomb

i went to this location and got a bean and cheese burrito and they gave me cheese and rice with only alittle bean i can't even eat my second one and the worker had attitude read more

there was only two people working and it took upwards of 20 minutes to get our food and everyone who ordered after us got there food first and they didn't put meat on my crunch wrap supreme. read more

Bought a "Grande Meal," which was supposed to have 10 "Fresco Bean Burritos." The plan was to eat one a day. On the third day, I discovered they had only given me 8 burritos, not 10. Then I weighed the remaining burritos. The Nutrition Information states that each Fresco Bean Burrito is supposed to weigh 213 grams. My remaining burritos weighed between 165 and 199 grams, averaging only 80% of the specified 213 grams. The long and the short of it is - at this Taco Bell, you do NOT get what you paid for. Go somewhere else .... read more

I work near this location so i literally go to this taco bell about 3 times a week for lunch. I always order the same thing. For whatever reason, this taco bell always had trouble ringing in my order when paid with a card. I always try multiple cards but for whatever reason they do not even register them. So they get a manager and he or she handles it. I felt bad so i would always pay in cash lately to avoid having to bother the manager. I work in customer service also so i always go above and beyond to treat csrs with the respect we deserve. Well today i did not have cash. I apologized and explained she will probably need a manager since this location has trouble with my card. She scoffed and said "no we dont do that" i was stunned at what she said and how she said it. I explained my situation to her explained how fot whatever reason this location has trouble with the cards. She proceeded to laugh at me and vigorously swipe my card. She laughed again and said "yeah, its not just us". I was so taken back i reached for my card and asked if a manager could come over. I took my card back as she said "no you can go to the bank and come back". I told her absolutely not and drove away. I understand how frustrating problem customers are so i was extremely surprised and upset to be spoken to that way. read more

I am a pretty regular customer I've been going here for a few years now, the staff is great HOWEVER, they have messed up my orders quite a few times now! I have been a vegetarian for 12 years now, so I physically can not stomach meat! I hate wasting food so otherwise I'd just suck it up and eat it! But I don't understand what is so hard to understand about NO MEAT. I looked the cashier right in the eyes and said it about 3 times! I checked the receipt and she put it in as bacon. If vegetarian is not an option for a breakfast quesadilla then say so?? I'm a little annoyed, but I am still nice enough to give 4 stars because I LOVE Taco Bell, mainly for their vegetarian options!! I also know that working in the food industry SUCKS, and maybe they had a few online orders but the store didn't appear to be busy, it'd be one thing if it was crazy in there I could understand. I'm also still giving 4 stars because they usually hook it up when they make a mistake. Just please pay attention! read more

Usually a long wait time, not usually a problem. Day shift is completely different than night shift. Rarely is my food made wrong during lunch hours and it's always hot and well portioned. At night it's 50/50 on if the order will be right and you usually have to wait 20+ minutes, which is why I have not gone at night in years until today. I waited 20 minutes, they were very busy but i expected this long of a wait. They did not give me my side of nacho cheese, I went back up to get it (took 5 minutes). Sit back down to see that my chicken quesadilla has sauce on it when I requested no sauce (and the receipt reflected this). I Bring the quesadilla back up, instead of having the kitchen remake it, the guy up front says they are really busy and he has to ring it in as it's own order, with a 100% off discount. Wait another 20 minutes only for it to be made wrong again. I ask for a refund for the quesadilla at this point, dt kid tells the manager who screams from the back that the order was "free" so why would they give a refund for the quesadilla. I explained to the kid the problem of it being a remake, manager never comes up front. She tells the kid open the draw to give me the money. It is a 5 minute scramble for them to find the keys because they don't remember who had them last. No apologies made. I understand the long wait times even though others complained, but if you are going to make people wait this long, at least make their food right. And if you don't, fix the problem ASAP instead of saying you're too busy and make them wait another 20 minutes for food that is still not correct. They took my receipt when I was showing I did in fact pay the first time for the quesadilla, so I could not do the survey, which I know is the only reviews they read / care about, but hopefully this helps people see they should go to this location during lunch only. read more

I am always happy with the food. Prepared well and tasty. The place is clean always. The tables and floors all set for the day. CLEAN. The counter service is super and the folks are always happy to see a good cashier. Known for years. read more

got my order wrong and they took so long to fix it.... but only giving them the stars because tacoooooo bellll greatness

The foods good but I drove all the way here from a few towns over and they say there open till 12 but it's 11:30 and there closed

Hey, it's a Taco Bell. I love the place, but this one could be a little better. If you love burritos and tacos cheap, this is your place.

FINALLY got around to trying the Taco Bell breakfast and I have to, the AM Crunchwrap was better than I thought it would be. ive never had less than great service from here. my guess is that if it takes more than 20 minutes to get your food in the drive thru then its probally because you went around lunch or dinner time. or maybe because the car in front had a large order. I work at mcdonalds and hell ive been to taco bell in m uniform. only reason why im docking a star iscuz my iced coffee tasted watered down, but overall I would have to say the service and food are pretty good. the workers seem to always be working hard. id also like to point out that if you haven't worked in a fast food restaurant you have no idea how hard it is. dealing with rude constumers all day. being yelled at by constumers who have had a bad day and decide to take it out on you. whenever I go through the drive thru im always relaxed if its not busy or after a big rush I don't get all upset because I understand. read more