absolutely phenomenal crew gave us free new drinks to try and some very cool. Amazing Taco Bell swag thank you guys so much. We love you.

On 09/13/2025 I ordered a Cool Ranch Doritos Locos Taco but received a regular crunchy taco instead. When I raised the issue, the cashier (wearing a ski mask) admitted the mistake but then brought multiple employees to the counter to question me. I was told to eat more of the taco to "prove" it wasn't the correct item. A female employee then pulled the taco out of my hands and stated I wouldn't need it since I'd be given a replacement. As someone who works in food service, I know eaten food should never be taken back behind the counter for health and safety reasons. When I asked for her name and the manager's name, all employees present refused to provide any information. This unnecessary refusal escalated the situation and left me with no way to follow up properly. I am disappointed in how this was handled and ask that corporate review this incident carefully. This behavior damages the Taco Bell brand and should not be acceptable at any location. read more

Taco Bell - Employee - Fast Food Near Me - New Smyrna Beach, Florida

Shoutout to the greatest drive-through team out here doing the Lords work on New Years Eve

Thank you so much jamie, in drive thru our order was done wrong so we came inside and you helped us, and redid our order and labeld everything thank you so much read more

I've been here for about an hour and still haven't gotten my food all the employees and manager couldn't help me when I asked about my order which is ridiculous this place needs to be SHUT DOWN read more

So I'd never typically write a review for Taco Bell. And I'm genuinely frustrated I don't have their names. But it was some black dudes and I'm sure that doesn't help much. But I came to this Taco Bell after bar hours and I got served as if it was mid-day. I got the Doritos locos tacos deal and it was stupid good. Probably the date was 3/21-3/22. Give them a raise whoever owns the franchise. read more

Taco Bell has always been a guilty pleasure of mine. I don't go out of my way to get it, but I definitely enjoy their food taste. This location was efficient and quick with my order. It's definitely not gourmet, it's Taco Bell. Everything was made right and made to order, efficiently and quickly. No complaints! read more

Taco Bell - the interior of a restaurant - Fast Food Near Me - New Smyrna Beach, Florida

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Stopped in for lunch today. Food was ok. Floor was so sticky at the tables I told my wife to keep moving her feet so they wouldn't get stuck to the floor. read more

We always enjoy Taco Bell food. This location also provided excellent service and a clean dining room. Great place to stop for fast food Mexican! read more

What happened to Taco Bell? It used to be tasty food for really cheap. Now the food tastes gross, and they're trying to charge you as much as Moe's or Tijuana flats. read more

Short on my order, dirty dining room. Restrooms filthy with no hand soap and no toilet paper. The food was average Taco Bell grub. read more

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If I could leave no stars I would, this place is filled with disrespectful faculty and staff. The girl at the window messed up my order and when she gave me the right drink back the sides were sticky and there was slushee all over it. read more

I came here around 12:15am and I'll tell you what, I got served the freshest, hottest food they could have possibly given me. The fiesta potatoes? Hot, fresh and crispy. Never a complaint when I come to this location honestly 10/10 read more

Every part of my order was wrong. Whoever works here really struggles with complex thoughts and analytical thinking. If you consider eating here and want to alter your order, don't. I don't know if the staff can read. I'm sure they are very nice. Reading comprehension however, very poor. I threw my entire order in the trash, and then DoorDash refunded me. I'm not mad, just impressed by how terribly they did. read more

Outstanding Taco Bell people are always friendly and service fast and accurate I never have issues here. Food is always put together as ordered and they confirm your order at the drive thru before you pay to ensure it's correct. I would say the managers provide good training for the employees and the place has always been picked up and clean. I can't say this for all Taco Bells but here in NSB it's all good. :-). read more

It's the best taco bell I've been to in quite awhile. We don't have them like this where I live. Food is good and on time. Soft tacos, burritos, everything was great. read more

Pulled up to Drive thru ordering on 5/14. One car in front waited 5 minutes for him to order. Our simple order of two separate orders of one dozen tacos. 6 soft and 6 hard cost $39. For that price they couldn't even package them properly got a dozen hard and one box and it doesn't soft in another they went two separate places I will never go there again. read more

Kimberly is the best worker ever. She always is so nice over the speaker and in person! She is wonderful she is so gorgeous and nice. She deserves the best bc she's quite literally one of the only employees that treats me so well there LOVE THIS TACO BELL BC OF KIMBERLY read more

Disgusting , waited and had to pull up. Happens all the time. All the orders were wrong, didn't even ask if we wanted sauce! Had to go back through after already waiting!! Every time we go they make you wait, and get the order wrong, very slow service! read more

Terrible service , we were shorted on our food and the lady that took our order did not tell us the chicken soft taco and the new one is the same thing. No sorry or money back they just let it go. The food was ok and the place was jammed packed with teens and people. read more

I want to say upfront that Taco Bell is my favorite guilty fast food pleasure. I love race bell. I love Taco Bell except for this location. They NEVER get your order right, they have a bad attitude, and they have zero customer service. I have never been to this location where they get even half my order right. I wish there was another nearby location so I can continue to go to Taco Bell but this place is the only one and is just not worth going to anymore. read more

Honestly the best Taco Bell I have ever eaten at. I tried the grill'd steak and it was absolutely delicious. Loaded with meat other ingredients. The restaurant was very clean. The staff was courteous and busy. Nobody standing around chit-chatting. I am leaving very impressed :-) read more

Server seemed lazy. Order was WRONG. Ordered two tacos and two burrito supremes. Got home and it was one taco and one something else (shredded chicken with squeeze cheese in a burrito. It was very hot. Also the server put eighteen packages of sauce. It made the bag feel full and about the correct weight that was expected for the right products. Wait is always extremely long. Expect better service in a timely manner. read more

Never had a bad meal or an unfriendly staff person ! This is my fav Taco Bell hands down

We ordered on the drive through window and this older lady at the window got our order completely wrong and then when we wanted to cancel our order she then proceeded to give us worse attitude and then we were sitting and my mom was hungry we just told her to just leave it how it was and we took the food and left but the whole time we were asking if we could cancel she was arguing and giving us a bad attitude. read more

The food here is really good. This is the best taco bell my boyfriend and I have ever been to. The staff here is also really cool.

Just got a crunchwrap there for lunch today and was very disappointed! This is the second time I've gotten one and whoever makes the crunchwrap sure does not know how to fold them and griddle them. I opened mine and it was open and just fell apart. Had them at other Taco Bells and they were done correctly. The NBS store needs to send this person who is assigned to this duty to learn how to make them! read more

Yeah this place is still slow...not even worth my time reviewing further since fast food is supposed to be, ya know, fast.

This is the outlier of taco bells. This may be the only fast food place I have ever been where the food matches the pictures. I have to give props to the managers. I am greeted with a proper, friendly, albeit corny "How can I help you live mas" greeting. Most importantly, the food. Finally, a fast food place nails it. If you have been to one taco bell, you have been to them all. Right? Wrong. This is the only one I have ever been to where the tacos are overflowing, the locos tacos look like the picture, the ingredients are actually in the food, and the drive thru is fast and efficient. All taco bells and fast food establishments should be like this one. Plus they are open until 3am which is very good for those late night munchies. read more

The Worst Taco Bell in Florida Extremely slow at the drive through at night. Then when they mess up your order, the door is locked and they tell you to get at the end of the car line and wait another twenty minutes to get your food. We were told it's against their policy to have an employee bring out the order that THEY messed up. read more

This Taco Bell has excellent service! Everyone is very friendly and go out of their way to speak. Inside and drive thru as well. Food is tasty! So happy to have a Taco Bell in NSB read more

This place is the worst. Every time I have been in the drive through recently I have to wait between 10-40 minutes for my food. Terrible service inside as well. This place just needs to go under new management because it is not going good now. Currently in the drive through right now. Been here 20 minutes and there is one car in front of me and 6 behind me. Point proven. read more

They have good tacos and burritos, but the place is usually dirty with some kind of trash or crumbs all over. Been here multiple times where they have got my order wrong and they got rid of the cinnamon mints read more

Happy Smiles from Staff.. Food was good.. Could improve on cleanliness but good for a Taco Bell

We hadn't been to this particular location in several months, being that we've moved to Deland recently, but when we did live in NSB, we were regulars. The food used to be on point and the service was goo. Having visited them tonight, all I can really say is WTF happened? We had a $12 order, not very big, nothing special. It was dine in. Pretty easy, one would think, but it still took 24 minutes to get our food. When the girl handed over my tray, she apologized for the wait like robot and walked away. I watched her do this several more times as I ate my under stuffed taco, clenching it just so between my fingertips as the shell was broken and I didnt want the little bit of contents that it did have to fall out. My wifes taco salad was mainly lettuce and the tortilla bowl wasn't even halfway full, which is probably for the best because she became queasy shortly after our meal. The drink station and lobby were filthy. There were only a few customers, so I found it odd that they didn't have anyone cleaning up like they used to. It seems like they just dont care anymore. It's a little sad. read more

I went to Taco Bell tonight and literally had to get in a screaming match with this rude girl at the window plus the "manager" to get the food I already paid for because she didn't want to serve me... read more

Gave the wrong order after waiting forever in line (only one car ahead) and being told they were out of coffee... tried to call but only a fax machine??? Not again!!! read more

What a great place! Friendly service, laid back environment and quality inexpensive food. You must try their guac!

I ordered some cinnamon twists and received a little surprise when I finished eating.. At the bottom of the cinnamon twist bag, there was a finger nail. I'm so disgusted. Are gloves not worn while handling others food? read more