Order was correct Staff in drive thru super friendly and loved seeing my dog Napkins and hot sauce in the bag What more do you need? read more

Got a Catina chicken bowl to go. Didn't get the sauce that came with it nor did I get a fork

The music is just blaring, I can't go back in there! I feel sorry for the employees! They are forced to work here, and you can tell that they are not happy. read more

Continues to be the best Taco Bell around. Great service great food! Always friendly!

The credit card machine is down. So they only take exact change. Our bill was $2107. We handed the guy 21 dollars he said he needed the other seven cents. He said the only had another dollar bill and he advised he would not be able to give us the 93 cent back in change. We were at the standstill. I went and got change out of my car. Then after they took our orders of two Mexican pizzas and other items, they told us they were out of beans, so our Mexican pizzas have no beans, and they're not cut . The exact change was the real kicker though. I dont know why I am even surprised though, walking in and seeing the employees all leaning against the counter on the phones should have been plenty of indication. read more

Taco Bell - CC machine down no change. Bill 21.07. Handed him 21 even. He asked for $0.07. or a dollar and not able to give us change. Nope - Fast Food Near Me - Montgomery, Texas

This Taco Bell has poor customer service. The food is cold and doesn't taste fresh at all. Tried this location a few times and each time it's the same. The employees arent nice (almost rude) and the food isn't good, even my potatoes were rotten. That's enough for me.... read more

What can I say it's Taco Bell, sometimes you just get a craving!! Is it me or does it seem like every time I order crunchy tacos they are soft and stuck to the paper by the time I get home!!?? I've been eating Taco Bell taco's since I was a child and I don't remember them being so fragile and temperamental Wth happened?? Oh and PLEASE BRING BACK THE DARN GREEN SAUCE!!!! read more

A couple of months ago we placed an order at this restaurant. They left one hard taco off the order . I finally got around to complaining about it . Taco Bell responded ... saying wait a week or so ...we will send you a surprise.. or something to that affect. Waited 7-8 days or so ... they send me a coupon for " free anything" ... or one free item ...... but the coupon has stipulation's that you have to buy something else to get your free crap. Wait folks ... I don't want your free stuff with stipulations ! You guys shorted us one damn hard taco ...and I'm still mad about the way you guys send a darn coupon with stipulations on it .....in order for me to get my taco. Y'all still owe me a taco ... that's my money that you robbed from me . I'm sending the coupon back to Taco Bell headquarters . Maybe they can send it to someone else . I'm not going around the country trying to get free taco's ... ! I worked for a multi billion dollar Corp. If one of my customers complained that something was left off there order ... I wouldn't send them a coupon saying " buy something else ", then we'll give you what we left off the original order . Yum Brands should be ashamed of themselves . read more

Taco Bell - Fast Food Near Me - Montgomery, Texas

An order of three tacos Cold An order of nachos supreme cold A salad bowl with chicken. Cold rice cold meat. The lady who took the order was very helpful and if she was the same person at the window very nice and seemed to be happy at her job. We have been here many, many times, but I think this was the only time that was not very good, and all Cold. read more

Ok. It's Taco Bell and you wonder why I give them 4 stars, here's why. Over all, TB food and service consistent. This isn't fine dining, it's fast food. This TB is a good representation of their chain. read more

Taco Bell - Fast Food Near Me - Montgomery, Texas

I ordered food last night on April 8th, 2022. Got nauseous around 9 and before you know it after and sleepless night, trying to drink fluids, I FINALLY threw up at 7:30 this morning April 9th. 100% sure I had a low grade food poisoning. THROW AWAY YALL BLACK BEANS BRUH. Was on the phone with my Aunt when it happened. You guys need to date y'all's food cause that's gross. read more

Got 3, THREE BOXES of food and they didn't stick it in a bag. Split all over my car on the way home.

Don't waste your time going in the drive thru, it's a nightmare. Inside wait for 2 burritos was almost 30min. I know it's a Taco Bell but you are seriously better off driving to another location. read more

I often eat this Taco Bell and they usually do me right but i just came through the drive through and ordered a steak quesadilla with avocado ranch and one of my quesadillas didn't even have meat and non of them had the ranch. when i tried to call to complain and hopefully get it fixed or something they didn't answer and i called twice read more

Taco Bell - Steak Quesadilla - Fast Food Near Me - Montgomery, Texas

Worst Taco Bell, the only location I've ever had a bad experience with. I ordered inside to go, was not given a receipt but I had been standing there for a while and there was one bag on the counter, I checked to see if it was mine and sure enough it was what I ordered (no one had called my name or notified me or anything indicating it was ready, but apparently it was mine), I get to the parking lot and realize it's ice cold, so I go thru the drive thru and tell them maybe I had grabbed an old order on accident because it was cold? They informed me that there was no mistake and it was mine, so I asked if I could have one that wasn't cold. They replaced it with a "quesadilla" that was just an almost empty but just-as-cold tortilla. I should have kept the first cold one. read more

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12-22-2020 My boyfriend and I can threw about 11:05 - 11:10 and the girl who took our order was so nice and had a great attitude which put us in a better mood after a long day, super sweet and asked if we needed anything extra (sauces ext) at the window. read more

I love Taco Bell but this one has been awful... they ask you in the drive thru if you want hot sauce and set the amount ... the others I go to doesn't do this... so I did ask for more and the girl said no problem and at the drive through I did ask when I paid if she remembered to put a few more packets in and she said she took care of me. Bag had stickers closing it and a long line so I just drove home... there were 3 packets of sauce... even the receipt said 6... I've never had Taco Bell in my entire life short me sauce and lie about it. Needless to say I'll go the the one down the road. read more

My husband and I come here quiet often and so do my in laws seeing as we live close. The past couple of times we have come our order has been completely messed up or they forgot something. I think if you're going to work in fast food and be at the window then you need to check the customers order before you send it out the window. It will save you a lot of angry customers!! read more

There's not much you can do to screw up a Taco Bell meal ...except having a manager/owner that decides he wants to save money by limiting taco sauce packets to one per item. After eating at Taco Bell for over 40 years, the face of fast food Americana has gone "Pakistani rogue". This single Taco Bell wants to regulate how I eat my food by limiting how much sauce I enjoy on my purchased items. Soon they will cut back on the amount of ingredients, have you provide your own straw, and have a key for the bathroom behind the counter. When you cheapen the experience at the expense of the customer to get another couple hundred dollars on your monthly bottom line, you end up pissing off your customer and tagging your store as unfriendly and selfish. No other Taco Bell restaurants are doing this. I have eaten one pack of hot sauce per bite...not per item. The cost of the sauce packets is built into the cost of the menu items by the Taco Bell Corporation. This manager/owner has decided that customers should pay for the supply of sauce that has been figured into the menu and make money denying that sauce to its customers. I feel like I've just checked into the Curry Inn, and the soap is the size of a quarter, the towels are rough as sandpaper and there's a family living in the front office. All it takes is one guy to ruin a franchise. And now I have a stink eye for every Taco Bell that I used to look at with extreme favorability. The trust is broken and the stops are becoming less frequent. And THAT is how businesses are ruined read more

This place is a good Taco Bell. That said, they don't serve potato tacos or Mexican pizzas anymore, so we're probably out.

Sat in the drive thru line for 25 minutes before I finally left. They could BARELY take my order, I got two items. Couldn't even get to the window to see if they could manage one taco and fries. Seriously?? read more

The bathroom looked like it hadn't been cleaned in weeks, sent an email notifying management, never heard back. Never ever again.

WORST TACO BELL EVER!! We've been to this location a few times in the past, always a REALLY long wait in the drive thru, even if there were only a couple of cars in front of us. Really wanted Taco Bell today so decided to give them another chance. HORRIBLE decision! Got back to work with food for myself and my employees and all of their hard shell tacos were stale....like very very very stale, uneatable. Called the "Manager" on duty and she would only replace them if I brought them back in right now. Well, that's not possible because I'm now back at work. She said they wouldn't just do a voucher to replace the stale food for next time I come in. HORRIBLE CUSTOMER SERVICE! HORRIBLE WAIT TIMES! HORRIBLE FOOD!! If you feel like you want Taco Bell, do yourself a favor and pick somewhere else or make the drive to another location!! read more

I went through the drive thru with my two sons after their band performance. I ordered taco 12 pack and paid extra for 3 Doritos, 6 supreme, and 3 regular tacos. I thought it would be a quick meal once we got home 15 minutes later. My son loves the Dorito tacos so all three were for him. Unfortunately for him all three were missing a main ingredient, the meat. How does one make a taco and not put meat in them. In addition, 9 of the 12 tacos had broken shells and were impossible to eat as a taco. I called the manager and he said he would replace the tacos but it was already passed my kids bed time and I wasn't driving back and then home again. So I understand not receiving a refund but again, how do you make a taco and forget the meat and also give me all, of the old broken shells that I can only imagine they would never give a patron who was eating inside. read more

I have to say, I've been to this Taco Bell probably a dozen times over the past five years (as it's close to my lake house) and it has always been just fine. Sometimes there's a line in the drive thru but it has never been more than 4 cars or so. The line has always moved along quickly, no different that any other fast food joint. 40 minutes? That's nuts. I've never had to wait longer than 5 or 10. Sometimes there's no waiting at all. The service has always been good. The staffer at the window is usually friendly, much more so that you find at Taco Bells in Houston. The food has been fine, too. I'm sorry, but the reviews I'm reading here don't match my experiences at all, and I've gone to this store repeatedly. The place is fine. read more

Most consistent TB I've ever been to! Drive thru always takes FOREVER (like usually at least 20min). I watch cars commonly get out of line before ordering because of the wait. Too bad, they could be doing sooooo much more business if they'd get there stuff together. read more

Great deal on food. $5 crunch wrap, 2 tacos & a drink. Good location with plenty of parking. They could clean better. Not sure they have ever cleaned the bathroom or wiped a table. 3:00 in the afternoon tables should be clean. It did take longer than normal to get food. Great music playing while we waited. read more

Lulu was an absolute sweetheart. Made a rainy and dull quarantine day much brighter. 10/10 customer service and 10/10 person.

40 minutes in drive though for 3 items. His is the second time. Save your self the time and just drive to another location

Pack a snack its going to take awhile to get your food. And don't look at the kitchen area if you really want to eat here.

Sitting in drive through on a sunday afternoon, 40 minutes so far. Tried calling answer... Helping everyone in line inside first. This is ridiculous! read more

Went to this location last night for a quick dinner on the run. As we walked inside we noticed about four younger teenagers sitting in the corner of the restaurant who had just placed their order and a older person who was waiting for his food which looked like a employee. The remainder of the place was empty, as my wife and I and my daughter approached the counter and studied the menu above it took a couple minutes. The front counter attendant was a young female with her hat on sideways stated Hey if you guys are going to order its going to take about 15 to 20 minutes because we are backed up???? I'm thinking if four people have you backed up what would you do if a school bus pulled in? Wow Thanks to Whataburger being down the street we walked out! read more

this taco bell is a disgrace to the taco bell name every single time i have been to this taco bell since it has opened they have messed up my order horribly, over charged me, or it has taken 40+ minutes to actually get my food my favorite experience is when they were out of chicken beef cheese rice and tortillas so pretty much their whole menu we got free cinnabons and drinks tho Making a new review bc the service has done a 180, thank you!! read more

This taco bell is ridiculous. Went there tonight and none of the exterior lights were on, including the menu board. The employees don't know the menu or how to find someone who can help them plug in an order correctly. I thought I made a simple request. 2 CHICKEN crunch wrap supremes. Every time I go they put beef on it. I clarified with Ashley that I wanted chicken. She said she understood, then proceeded to ring up 2 regular beef supremes, unfortunately since the screen in the drive through wasn't working, I didn't know. Stupid me didn't take apart the damn things and look. The children working there are too busy screwing around to bother with any customer service. They're too busy screwing around to be able to listen or even hear who is speaking to them in the drive through, evident because I had to repeat my order to her 3 times over her giggling. Seriously, 2 chicken crunch wrap supremes. That was it. I normally go the 11 miles out of my way to the taco bell in Conroe because this is the case every single one of the now 5 times I've gone to this location. Management needs to be replaced, employees need to be held accountable for the jobs they have and every employee there needs to be retrained. The only positive thing I can say is the incorrect food they always give me, when something resembling my entire order actually makes it into my bag, is put together well with the actual ingredients. The grill personnel are the only ones capable of doing their jobs. The idiots on the registers haven't got a clue. read more