This was easily the worst Chick-fil-A experience I've ever had. I got home, took a bite of my chicken sandwich, and immediately realized it was spicy--completely wrong from what I ordered. They offered me a credit and told me to come back to get the correct meal, which I appreciated at the time. But when I went back the next day, they messed it up again--this time giving me a grilled chicken sandwich instead of what I originally ordered. Two separate visits, two incorrect orders. At this point, it's just frustrating. This is fast food--getting a basic order right shouldn't be complicated. I gave them a chance to fix it, and they still couldn't get it right. Really disappointing experience. Employees are imbeciles. read more

This Chick-fil-A has horrible service. I waited in line for a couple of minutes and they were a ton of employees, but no one came to the register so I decided to just place my order on the mobile app for pick up. And then I waited in line an additional five minutes and when an employee finally acknowledged I was waiting they took my order name and said they would get my order and that happened twice but they never got it! Afterwards the manager asked if I needed anything and I told her I was waiting for my order and she said they forgot to scan my order, so technically, they didn't know I was there, but I even showed them my app, and told them I was here to pick up my order, and gave him my name and both times of the employees said that they were getting my order and they never did. Useless service. read more

Always a clean restaurant due to a female employee that stays on top of the mess. Food comes out quick and is always delicious. I love the rewards app! read more

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I love Chick-fil-A, I really do, but this location has got to be the worst I have ever visited. I placed an order through the app to pick it up at the drive-thru. I do not know what the point of ordering ahead is, if they still make you wait behind everyone else in the drive-thru line. I waited in line for over 25 minutes. My son opened the bag once we were on the road again only to be totally disappointed. The sandwich was poorly assembled, the chicken that was supposed to be crispy was soggy, and the lettuce was turning brown. The fries were just atrocious, cold and SO greasy, I could not eat them. And to add insult to injury, they completely forgot to give me the sauces I asked for. I should have checked instead of believing the server when she said she put the sauces in the bag. So, no, I do not recommend this location at all. read more

I'm not one to leave negative reviews, but this visit wasn't great. Service was slow even with no line, I had to repeat my order multiple times, and part of it was still wrong. I know you're usually known for good service, so I hope this improves. read more

Me and my family have waited for the magnolia location to open for MONTHS and every time we have gone we are met with disappointment. Every time we go they either mess up our order and/or the oil used to fry the chicken and fries is dirty every single time we have gone. We have tried to give this location multiple tries but overall the food is just not meeting chick fil a standards. Last time i'll be going to this location! read more

Store 02030 always show us first responders great customer service and their team works fast completing orders with no problems with our food. We thank you for your hospitality and valuing our contributions, sincerely your favorite AMR crew read more

So I ordered DoorDash because I'm not in my area and I got the 12 count nuggets hashbrowns a Diet Coke and a vanilla milkshake. Everything was great except for the nuggets. The nuggets were pink and raw - ish in the middle. I had to spit them out. I called them and they didn't make things right, it's all good though. I just won't be back. read more

I don't eat at Chick-fil-A very often but this is the one closest to my house so it's the one I visit the most and every single time I have eaten here they have gotten my order wrong. If it happen when I'm eating in the restaurant then it's not that big of a deal if you forget the fries or salad dressing but every time I drive through they either give me the wrong meal or forget someone's fries. It's not that hard. Do better. read more

Stopped by for lunch today at this location. The sandwich was kind of sloppily put together but I took my first bite. The lettuce tasted sour and the chicken was dry. I decided to take the lettuce off and to my surprise I FOUND 3 BUGS IN MY SANDWICH! Assume they rode in on the lettuce as it was sour and they all were between the lettuce and tomatoes. If they had even washed the lettuce from its original packaging or the storage bin it was in, the bugs would've come off and I would've been none the wiser. I get they don't want you eating beef at CFA, but I didn't come here for a bug sandwich. Disgusted and disappointed. Come on.. THREE bugs?! At least the fries were good. read more

Chick-fil-A - Chicken Chick-fil-A Deluxe Sandwich - Fast Food Near Me - Magnolia, Texas

Upon receiving my order I was handed 2 drinks, when I only ordered 1; all I ordered was a combo meal. I told the lady I didn't order a root beer. She said no problem and took the drink away and walked off. Upon review of my receipt I was charged for 2 drinks. The attendant knew I was charged for an additional drink and didn't offer a refund. It's just 2$ but.. Watch your teenage employees a little more closely please. read more

Food was great and what really made the experience worth it was Jacob. He honestly made my night better. You could tell he was happy to be there and wasn't afraid to crack a joke. He made us feel welcome, definitely coming back again tomorrow read more

Food is usually good. People are nice but the lines are slow. If you don't have people giving orders at the speaker and the employees outside, you are not expediting the line. read more

Have loved Chick-fila-A for years. Don't recommend going to the Magnolia location. I had a screwdriver in my salad. read more

Chick-fil-A - Fast Food Near Me - Magnolia, Texas

One star for not being able to put an order together exactly how your customer wants it. Even was a mobile order... they ask if you would like to add or change anything but my response should be "I would like everything I have asked for". #missinghoney Then to top it of, my piece of chicken in my biscuit was a kid portion size. Not impressed. Not like it was busy at 6:30 in the morning.... read more

As other locations, they have a very inconvenient drive-thru. Not sure why they continue building them with such inconvenient access. Regardless, it's the closest one near me and the one I visit most often. Service is always amazing. The food, of course, is always great. read more

Well it's OFFICIAL the world's going to Hell. Have always gone to Chick-fil-a for quality meat chicken strips. Large real meat juicy strips with a very light breading . You knew what you were getting.. Not any more , just went expecting the usual quality strips instead got what is apparently a new lower quality strip with very little meat , some it it even appears to be the pressed particle chicken like Mc D's nugget's, coated in a much heavier breading.. SOOO disappointing.. Obviously the Bean Counters are in control just like every other business now days., lower quality for higher prices.. read more

I feel like every other time I go here they give me the wrong food, you have like 15 people dealing with everyone's food, from taking the order to checking the order to handing the order to the person at the window to them again handing the food to you, you would think at least one of them would take initiative and actually make sure the customer is getting the food they ordered. Not to mention it's the most overpriced food you will ever get. I think I'll be eating somewhere else from now on. read more

At this Chick-fil-A right now and felt I should write a review. The customer service from the crew working right now is excellent. Abby greeted us in the parking lot and opened the door for us and took our order. She was very personable, very friendly. Our food come out quickly and as usual was fresh and hot. Sometimes you just feel the need to give kudos where it is warranted so great job Chick-fil-A crew. You made our mommy daughter lunch date enjoyable. read more

Well they could have better service for those who dine in. But all in all it was good. The best part was the table setting for the fallen soldier See photo read more

Chick-fil-A - Fast Food Near Me - Magnolia, Texas

So I stopped in for breakfast on 2 occasions lately and the food was terrible. Definitely not what I'm use to from a Chik Fil A. I even took a picture of the food, BUT I didn't post it because I figured I would give them a 3rd chance and I spoke with a manager. The young lady manager and all the staff were EXTREMELY embarrassed at the photo I showed them. They went above and beyond to make it right so I wanted to post a review after I seen how they responded to what had been happening. The only reason I'm not giving them a 5 star YET is because the quality still hasn't been the greatest when it comes to my beloved chicken minis, but they are getting there & with the amazing group of staff and the morning manager, I have no doubt they will get it right! I'd recommend this location and if there is any issue, definitely speak to the staff they are top notch. read more

Went Thursday 12/7/23 to to drive thru at 9:20pm, drove up thru first lane worker told me to get in second lane, too late at that point so drove up to window asked associate if they wanted me to drive back around or order there, reply was order there. asked for four chicken strips and small ice tea with lemon, they took my card. The entire time the associate teenagers were jacking around, putting ice down each others back and such. They go to get my Ice Tea with lemon and dumped lemon all over the floor.. I guess this is about the time they forgot to give me my Debit card back. Came back tonight 12/9/23 5:30pm, they said we have that card, great ! As I waited and waited for the card, the so called manager I guess came out and told me they had destroyed it, he tells me after 48 hours they destroy the cards, last time I checked that wasn't 48 hours !! I told the manager if you didn't have teenagers jacking around at the window they wouldn't have had to destroy they 3 cards they had. He told me it's my personal property and it's my responsibility to make sure I recover it ! Really so Chick-fil-A destroyed my personal property, Nice ! Floor was a mess in the window area disgusting !! This location has some work to do !! read more

Chik Fil A just can't get an order correct!!! Every time lately when I order a salad withGRILLED chicken, they get it wrong. So tired of their lack of attention to details!!! I asked the girl before I drove off if the salads had grilled nuggets and she said yep read more

Chick-fil-A - Not grilled as requested - Fast Food Near Me - Magnolia, Texas

We've been a customer of 1488 Chic fil A for awhile however the last few times we've gone our order has been wrong. Nothing to go back for but consistently incorrect. read more

So disappointed no chick fill a sauce or ketchup for fries my order take longer then usually

Chik Fil A is always good. Besides being so organized in a packed drive thru no matter what time, to the Ice Dream Cone I must always have on Sunday, but remember they honor the sacredness of this day. I never feel as though I am eating fast food because of the many healthy options offered to choose from and allows me any guilt for getting my must have Ice Dream Cone or Shake. I have never been to a Chik Fil A that isn't thriving. This one is no acception. read more

I love this Chick-Fil-A! Always great chicken with AMAZING customer service. The fries are always perfect BEST CFA!

Chic Fil A is pretty much at the top of the pecking order for fast food. Today we ran into a dude from the 70s...pretty funny. Only complaint today was that the employees were too busy talking behind the counter and didn't even offer me a refill on my drink... I'm gonna have to walk all the way up to the counter to get one. Man, this place is going downhill. read more

Chick-fil-A - You run into all types at this place. This guy was from 1974. - Fast Food Near Me - Magnolia, Texas

This chick SUCKS. Placed a mobile breakfast order at 10:22 and arrived BEFORE 10:30 but of course had to wait in line. Get to the front at 10:36 & she says she can't do the mobile order bc it's after 10:30. Isn't the WHOLE POINT of a mobile order so that you KNOW it's coming?? And why does the app not allow you to tell them you're there & in line? Lady didn't even offer to sub out for a regular sandwich, just said she could cancel my order -- other chick's have much better service. read more

Drive through moved extremely quickly for a busy Monday morning breakfast. Everything was accurate and hot. Taylor is awesome! She is very hard working and a positive soul. She definitely needs a raise! read more

Of course I'm reviewing Chick-fil-A on a Sunday. When I can't have any. And when I ALWAYS crave it. Not that it matters...if it was any other day of the week I still couldn't have any since I live in California. Anyway, my family lives in Magnolia and when I came to visit in November and learned that this place had moved into town, I couldn't have been more thrilled. It meant I could have those delicious nuggets EVERY day, if I wanted to. Sadly, I was in town within WEEKS of their opening, and had to wait until my most recent trip to actually enjoy the new restaurant. Of course, as I expected, it's great! Nothing beats the magic taste of a Chick-fil-A nugget and their awesome lemonade. The drive-thru service was friendly and pretty quick. They did forget an order of fries, but I'm not sure our order was clear from the beginning. My only complaint about this place is the weird entrance. I'm sure they didn't have much control over the entrance/exits of the larger shopping center this location sits near, but it's sort of hard to navigate. Once you get there tho, nothing can go wrong. read more

I like this restaurant. My kids love it. It is a relatively healthy fast food choice, oxymoron I know. The WiFi is ok, it is always clean, and the club sandwich is really good if you throw some pepper jack on that bad boy. Do it, do it, you'll thank me. My kiddos love love love the breakfast biscuits. read more

Quality at Chick-Fil-A has been more hit or miss over the past year. The ice dream is very mediocre and the shakes aren't as good as they used to be. The main sandwich seems to be more consistent, but I've had a few that just didn't taste good. I do enjoy the little chicken and biscuit breakfast sandwiches, and it's great to have options like fruit, salad and soup. Usually a reliably clean place, but can be crazy around it due to traffic and folks racing around. So, watch out when walking in and out. Fast drive thru! :-) Wish these folks would pay more attention to food quality and less to making the place feel like a fast food church. Ha, and yes, I tend to crave this place the most on Sundays when it is closed. read more

I love their waffle fries. Their chicken burgers are really good -- soft, moist & not salty. I also like the sauces. This is one of the fast food chains that I like. read more

THIS Chick-fil-A. This Chick-fil-A... I wish I could give more than 5 stars. Top notch service, and always so quick!! If you want to have a great day, this is the place to go. read more

love this cfa!! the staff is awesome and they are remodeled so the store looks brand new! Awesome location!!!

I've never had a bad experience here. The food is always hot and delicious. I'm always wanting more fries. My favorite part about this location is the staff. They're always so friendly and helpful. Sometimes the drive thru line is ridiculously long, but they have a great system and it always moves quickly. read more

I've been going to Chick Fil A for as long as they have been open with my kids. They even know our name by our car. Lol!! Ok I'm done!! We are still in the midst of a pandemic and they decided not to wear masks to take your orders. Granted it's outside (at the window the same girl inside still wasn't wearing one),but really they are literally inches from your face. Of course I'm not wearing one I'm in my own car( I guess I should). If they're handling customers and representing an Healthy environment show some compassion and Healthy guidelines. After many years I won't be going back anytime soon. Very disappointed in there decision. read more

I have been to all of the Chick-fil-A restaurants here in the Woodlands... They all do a great job! I think their training program is one of the best... Because when you go in there you are greeted immediately and with a smile and are always told that it is ....their pleasure .....to serve you. We don't get that kind of thanks at many places we go to.....But that's not the best part about Chick-fil-A. I like the fact that they are a Christian organization. I think they have a wonderful menu of food to choose from and it is always superior quality. I have never gotten anything at a chick filet that was not top notch. I love this place... We go there often and even though their dining room is closed because of the coronavirus I will still support them by going through their drive-through while we are in this pandemic time. I would say that they are worthy of more than five stars in my book! Amazing cleanliness in all of their restaurants and top notch service. read more

Best service of any chain anywhere. Good manners are a given with all employee as Something list on almost all other service outlets read more