They forgot my Doritos locos tacos! Stole my hard earned money. Brutal alert. Absolutely a disaster for me. Ultimate disappointment when i discovered I did not receive my Doritos locos taco read more

I'm a door dasher and my orders are always late because I can't get help and I end up waiting 30 minutes to pick up the order I get that drive through is sometimes busy but my orders being late reflects badly on me through door dash and I get bad reviews because of it read more

20 minutes. Thats how long I waited on a single burrito and a Pepsi. Do not ever order, in any way, from this location. I could have oedered my food, left, driven to taco del sol, ordered, eaten, and returned before they made a single burrito. This is not fast food. This is the slowest restaurant in town. I don't wait for my food this long at any sit down restaurant. I will never go to this place again. Why would I wait twice as long for food that's half as good. The only reason to ever go to Taco Bell is bc it's fast. So when you're the slowest place in town by far. Then there really isn't any reason to go there is there. read more

WOW, is all I can muster with the 2 imbeciles I had the disgusting pleasure of encountering tonight. Carl and Brandon need a fine tuning in their math skills. Or in this case, lack of. We went through the drive-thru and ordered the new 10 pc. chicken nuggets. We got 5. I had to go back and literally was trying to explain to these idiots how is it that I'm getting a "discount," or as Brandon put it, "a free 5 pc. nugget," if I had already pd. for them??? They argued over and over with me about it and held up the line for over 10 minutes because they just wouldn't concede on their stupidity! This Taco Bell has consistently screwed up our food orders for so long, we won't be going back to the Brook Street store. (Carl: "This is a fast-food place, it's supposed to happen!") read more

I ordered a meal here for delivery they forgot the drink that was supposed to be included as well as all 3 supreme tacos look like crap and the shells are stale and they forgot to add lettuce to them I have had nothing but issues with this restaurant since about a month ago I was thinking maybe it's just understaffed at first but considering this has happened consistently and continues to I can't recommend anyone go here until issues with staff are resolved read more

Taco Bell - Nacho Cheese Doritos Locos Tacos Supreme - Fast Food Near Me - Missoula, Montana

Remi plays too much and his behavior is unprofessional. Lacking customer service. Waited 30 mins for him to talk to his friends.

Been here several times and I've never had anything to complain about. My order is made fast and the employees are very nice.

It's 3:30 on Wednesday afternoon and I just went through the drive through. The girl was very short and rude, not what I expected at all. It's super great here usually. Got to the window and same thing. Definitely disappointed with This experience. Not even busy at all either. Wow to say the least. read more

This is the greatest restaurant in town. There is a reason Taco Bell won the franchise wars in the hit 90s film "Demolition Man" starring Sylvester Stallone and Sandra Bullock.They have the best customer service, are always above and beyond in speed and the overall experience. This Brooks St location is no different and arguably way more awesome! Some shout outs: Natalie - OMG I am in love with her. I am legit going to propose to her using a CinnaTwist. (I hope she does not get a chance to see this before I do it or awkwarrrd) This kind of Notebook-transcending Taco Bell love could only be born from only the very finest series of customer service experiences. Call me a sucker for a great worker! Glade - Very much the heart and soul of this outstanding Taco Bell experience, he always takes care of you like you are the only customer in the store (he's fast though! I dont mean it like that!) Aubree C, Christina and that whole crew in the back. You are awesome and thank you! Disclaimer: I know none of the people I have described from Taco Bell other than my interactions with them in store. Nor have I been paid or rewarded for leaving this review. They just rock like that ::mic drop:: read more

I don't often eat fast food but when I do, there are a few franchises that I prefer, Taco Bell being one of them. This particular store on Brook Street is absolutely disgusting. The interior and exterior of the building are Dirty and in disrepair. The teenage girl that was working the drive-thru window was an absolute bitch, and really needed to brush her teeth. I am so tired of people who work in customer service being rude, loud, lazy, and slow. It is not our fault that you chose not to finish your education or become a Teen Mom. YOU ARE GETTING PAID TO DO THE JOB. DEAL WITH IT. I will never return to this location again, like most places in Missoula it's a total dump. Again, when eating fast food the bar is not set very high, and my expectations are not outrageous, but getting what I ordered, without an attitude, without it being smashed, or prepared in the correct manner would be great, considering that I am PAYING for the goods & services, not receiving a donation. read more

I just finished yumming this food two minutes ago. This is the best Taco Bell I've ever had. Ever. Ever ever. I've been retired for almost now eight years and I might go back to workforce and join these kind ladies and gentlemen at this Taco Bell location. The kindnesst nicest people, they said some puns about the food. I can't remember any because of the Alzheimer's, but they made us laugh so much I and to top that off our food was so so hot and fresh and all the super fire sauce a boy could dream of. The nice drive through boy, I can't remember his name because of the Alzheimer's should be given a raise or perhaps a werlitzer prize. (Just like Waylon!) yummmmmmmmmmmmm boy o boy. Worth the horrible diarrhea and the stinky farts my wife will have to deal with for the next few day's. Thank you god for this Taco Bell. I love you. read more

I am really not impressed with the service I got today, I love taco bell but come on..first of all halfway through my burrito there was a black hair in it, second my boyfriends crunchwrap barely had anything on it also we asked for mild and diablo and got no sauce. Really disappointed. I coouldnt even finish my meal after that. read more

Taco Bell - Fast Food Near Me - Missoula, Montana

This Taco Bell needs to be shutdown. Everyone in it including the managers and assistant managers are absolutely stupid. They're mental capacity is shorter than a mouse. They screwed up my order 3 times and when I came in to get it fixed the last time the manager threatened me saying this is the last time I'm doing this. Really? I seem to remember the customer is right no matter what. I just went to corporate about it. They're jerks. You're working at a Taco Bell. Not a 5 star restaurant. Get off your high horses. My friend was a manager in less than 3 months. Also I'm disappointed to see the Volcano Burrito to go. read more

Every single time I've gone here they forget something. I don't even bother going back again for what they forget because it's a waste of my time and gas. read more

Asked for one thing with our Burritos. One thing. But the employees are too stoned to remember the HOT SAUCE

Fuck whoever is talking shit about this Taco Bell. My man Elijah is the best cashier I've ever had and I won't let you disrespect him like that. Boo hoo, you didn't get hot sauce. Is that really going to change the flavor of your food? You sure as hell will be thankful when that food comes out. read more

It's taco bell. Not sure what else to say about it. If you're getting upset that a fast food employee got your order wrong, then your expectations are too high. read more

I'm not sure way this location has negative reviews. Sure, they've made occasional mistakes with my orders in the past, but they ALWAYS make it right and then some. They are super friendly and appear to genuinely enjoy their jobs. They also speak to customer and each other with courtesy and respect, which isn't always the case with fast food places. The food is made well with adequate toppings etc. Like most corporate environments, they're likely measured on every metric imaginable which is probably why they offer suggestions at the drive through to speed things along. This isn't the employee's fault, it's mandated by the company. I highly recommend this location. read more

The taco bell near campus is way better customer service and food is prepared better. its not terrible hear depending on who is working. Luck of the draw. read more

The food was fine. What I didn't like was the high school aged employee at the front counter - Matt, I believe it was.. or maybe Ryan? Either way.. some common name - greasily flirting with me (aka telling me "no" when I gave my order, jerking the receipt away from me last second as I'm grabbing at it, etc) all while my boyfriend is standing there trying not to jump over the counter. My boyfriend even removed himself to the restroom at one point to contain his annoyance with this employee. I felt not only harassed but completely disrespected by the boldness of this worker. I am proud to say that I am a friendly and polite person, but my body language and the look on my face made it very clear how I was feeling at that point in time. I didn't swing in with my boyfriend on my way home from work to have some slime ball drooling at the counter while I try and enjoy my meal. I could not get out of there fast enough. read more

We went there on lunch several times. We only get an hour lunch. Every time we go there they are sooo slow. So we both had a late lunch the other day and was in the mood for Taco Bell. So we drove by. No one was there. We think they can do in fast this time. Lots of employees there, yeah!! We order the healthy meal. They no longer have it. So why is it still up there??? Ok, so we order just chicken wrap off the deal meal. It looked easy and fast. We waited over 45 minutes for it. I could have went back there and had it made under 5 minutes. So back to Wendy's we will go. By the time you finish paying your order is up and we can enjoy our lunch time together! read more

You know, these people have one simple task. Put ALL the food I ordered in the bag. Simple as that. When I order a cheesy gordita crunch, that doesn't mean a Doritos shell taco. What idiots. read more