Hands-down, one of the worst Taco Bell's I've ever been to. To be honest it's my own fault. All of the takeout places in this immediate area are terrible. But I'll be specific about my review regarding this so-called fine dining. I ordered three cheese quesadillas with chipotle mayo sauce. Not exactly a complicated order to be fair. They were very accommodating. My issue is specifically regarding the Manager. I ordered three cheese quesadillas with chipotle, mayo, and then drove home and realized there was chicken on it. Not exactly the end of the world, but I don't like chicken so I went back and asked for three cheese quesadilla. The way I had ordered them and even brought back the food with a receipt. However, I also ordered four cinnamon delights with my original order and I was told that they would not remake the cinnamon delights. I'm not a delusional person. I understand that sometimes people say no to the most reasonable request. However, the manager did not come out and explain this to Tomi. He just simply sent one of his underlings to tell me no. Although it was a small mistake it was definitely a mistake. You would think that the manager would come out himself to correct the issue or at least offer their condolences. But no, the manager never came out during the entire ordeal. They were even reluctant to remake my food and didn't even offer me a refund for the whole terrible experience. Also another small thing I told the cashier that my order was correct on the receipt but the order was just made incorrectly. Instead of just checking the receipt she had me restate the order six times orally. So again as far as the food goes, it's Taco Bell. It's pretty much the same food no matter where you go. My issue with this specific location is the manager Who while they did make an attempt to make the mistake right never came out of their little hideout and instead sent minions to help me. Part of being a leader is taking ownership for your mistakes. I'm not expecting Chick-fil-A service, but I was at least expecting the Manager to say I'm sorry. I'm not gonna put the Manager's name on here because I don't believe in specifically calling people out read more

Know the menu! Quick and tasty. Drive through rocks and most of the time gets it right. I'm a regular here and love the boxes for a meal. One specialty burrito, one taco type a drink and a dessert. Not too excited about their fries and the cheese is good but isn't really a to go food. Service is relatively quick but often doesn't get the whole order right. read more

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Food was COLD it was as if it was even made cold it didn't even taste like it was cooked the tortilla was still cold the cheese wasn't melted and the meat wasn't cooked either. Terrible. Also took 20 minutes for my food to be ready read more

Came here to try the Jalapeño Ranch Nacho Fries. They were not good at all. Fries were soggy and did not have any kind of crisp to them. The plain Nacho Fries with cheese are much better. Staff is friendly though. read more

Taco Bell - Jalapeño ranch nacho fries - Fast Food Near Me - Largo, Maryland

Cluster of black hair in my cantina bowl. Manager claimed everyone had a hair net on when myself and another guest clearly saw people without hair nets. He also stated hair in the food happens from time to time. This should never happen. He offered to remake it but I didn't want to drive back over there especially if this isn't an uncommon occurrence. read more

Ordered pickup. Quick service-we arrived when the app predicted our order would be ready and our bag was just being put on the pickup shelf. Order was accurate, food was good (burritos well stuffed), and bathrooms were clean. Thank you team Taco Bell Largo! read more

Wish there could be 0 stars. Have patronized many fast food establishments and never experienced a lower level of service. I placed my order at the counter to go. As I waited I observed patrons receiving food and leaving. I saw a bagged, completed order sitting. The young lady who took my order came out and cleaned the dining room. Bag sat there. Manager came out at a customers request and walked past the completed order. Manager went back past the completed order. All of this and no one checked the completed order! After 20 minutes I inquired about my order. The young lady who took my order, gives me "the look", (I messed up), grabs the bag and walks out of my sight. She handed off the bag to the manager. I began to ask where my order was and the manager appeared with the bag that had sat for 20 minutes and been passed off to him, like he was freshly bagging it. The nerve! Like I can't see? I took my order and opened it in my car. Cold, and broken tacos. Manager took my return and offered to remake them. No sir, you won't get a second chance after the bs you pulled. Should have made it right BEFORE the bs show! Very disappointing service. I'll never patronize this particular establishment again. read more

Its a Taco Bell yall. The workers do their best to get food out and the manager is really patient with all the difficult customers who come in. The Food is good but sometimes they get slammed with customers all at once and the wait is long if you go anywhere when they are slammed. But the workers and management are nice and do a good job. read more

EVERY TIME I order from the app and state pick up in drive through at this location, I am always told to go park. (This rarely happens at any other TB drive through.) Last night no different. Line of cars, pull up, told mobile app order, pull up, please park in spot 1. 4 items (3 food, 1 drink - no special requests) and told to go park. I go park in spot 1, I start timer on my phone. 10 mins 30 secs! Several cars behind me ordered and pulled off after I parked. Besides the 10 min and 30 sec wait for 3 food items and 1 drink, then when two employees bring out food to the 3 cars waiting, this is where I get upset. (Employee 1) Young man walks straight to me, doesn't say a word, hands me the bag, and I mention there should be a drink and he says he'll go back and get it. As he walks away, I look into the bag and realize it isn't my food and say, "Excuse me, this is the wrong bag." He then asks my name and yells at Employee 2, "Do you have Brooke?" E2 yells, "She should have known that wasn't her bag!! Her bag has her name on it!" (What? How would I know? He handed me the bag without asking my name.) He takes the bag, again tells E2 that my car is for Brooke, and E2 is still yelling, "She should have known it wasn't her bag!" And E2 walks to my car with my items. I say, "Excuse me sir, were you referring to me that I should have known the bag he handed me wasn't mine." E2 (never looking at me), "Yours has your name on it." Me, "Sir, the other person didn't say a word to me and just handed me the bag, so exactly how was I to know?" E2 (never looking at me), "My apologies, but he should have known better." and walks off. NEVER AGAIN! read more

I just left this place and I am super annoyed. If you can find an alternative to this place for your late night cravings, I advise you do so. In addition to being stuck in a line for over 15 minutes, our order was incomplete. The portion of our order that we did receive was hastily prepared and messy. Which is amazing to me given that we sat in the drive-thru line for so long. Unfortunately, we were stuck and could not get out of the line. This is not the first time this has happened and I am thoroughly disappointed in this location and the inability to provide good customer service that includes properly filling orders. Also, when we called back to let them know they made an error with our order, the line was busy or a fax machine picked up. Please do better! read more

These mf'ers some shit, they always fucking rude and lying about what they have available! Then what blows me the most is how they either make you park in the mobile spot as soon as you pay! Even if there's no one behind you! These guys are some shit. Mfers even spoke shit through the speaker thinking it was off. read more

The worst!!! I'll never go back. Drive thru window staff had a long conversation with a customer in front of me. Laughing and joking. So slow! Never again. Ok, I came. Wanted to give them another chance. Still bad!! Been in line for 10 minutes. Only 2 cars ahead of me. Why are so slow all the time?? If you're hungry and near here, stay away!! read more

Food wasn't good and tacos looked like they threw it together. My drink order was messed up and they charged me wrong. While in the drive thru window. Uber eats guy walks up to window with a ski mask in while I'm waiting on my food, I didn't feel safe since it was midnight and I won't be return here read more

Taco Bell - Regular Soft Taco - Fast Food Near Me - Largo, Maryland

I have only had one good service at this location. But last night was the worst one yet. I'm not much of a Taco Bell person but I get off work late and Taco Bell is super convenient for my drive back home. I don't do drive thrus a lot either but the young lady at the window asked if I could pull my car back to a yellow pole. I didn't think much of it but I guess she didn't want me to see what was going on in there. I reversed a little and then the food was ready. Been in a hurry and tired, I didn't bother to check the food till I got to the first stop light which was almost half way home at the time. The workers changed my order of chicken and steak quesadilla to 1 crunch wrap and gave me really stale fries (tasted like they've been sitting on the counter for hours) I would not recommend this location... read more

Zayke s the cashier said I couldn't do a second order and this has never happened I was really bothered by it because I've been able to make second orders everytime I come to this Taco Bell they also forgot one of my burritos read more

This is consistently the worst fast food place in the region. I keep going back because it's across the street. But after 30 plus years of living in the area, i will drive out the way to Forrestville if I choose to give these guys my money. People in the area accept this pure quality because it stays up late and it's conveniently local. The service is bad and slow, which wouldn't be a super huge issue if you were rewarded with quality food. The consistency of the quality you receive is a crap shoot. Sometimes you get that nasty spoiled taste that sour cream has when it goes bad. Sometimes you get a bag of crumbs when you get nachos and cheese. And on top of all that kind stuff, often the order is incorrect. So much so that I haven't had two orders back to back correct in about 6 years. Granted I don't go as often as I used to because it so bad, but when it's real late and it's the only thing open you tend to roll the dice. But I think this may have been my last time. It's sad cause their food can be tasty as heck. edited: I sent emails to Taco Bell and no one even responded to my calls, emails or FB posts. read more

This is RIDICULOUS...this is supposed to be a steak chalupa.. why do y'all barely put anything in these tacos? I swear y'all act you bought the food you're preparing... way overpriced for the amount you get!!! read more

Taco Bell - Steak chalupa - Fast Food Near Me - Largo, Maryland

If I could choose zero stars i would. Beware this location is stealing peoples credit card information. They tell you to back your car up because of a timer , an use the opportunity to get your card info.. Called several times to speak to a manger with no success. Reached out to corporate an will b filing a police report.. people need to be held accountable for things like this. It's not as easy as getting your money back . People should not have to fear theft while purchasing a burrito read more

Made us back up bc of timer... wtf? Not coming back here I just wanted Doritos tacos and a queserito

Another place in this area that has gone downhill The workers here always seem to either move really slow, look apathetic, or just come across as straight up unprofessional. One time me and a friend went to order some food in the drive thru and we were told that the only thing that they had to serve were Gorditas and Quesadillas. Really? We honestly thought they were lying and just didn't feel like making anything else and even if it were the truth, what kind of manager would leave the store in short stock of the very life of its business...THE FOOD! read more

Taco Bell - Fast Food Near Me - Largo, Maryland

Ms Lisa had the best customer service I've ever experienced in my life She was super nice! I don't eat at Taco Bell and just wanted a slushy type of drink and she made it the best!!! I'll definitely be back for her!!! read more

Taco Bell - Thank you Lisa! She was so polite and had the best customer service ever experienced - Fast Food Near Me - Largo, Maryland

I entered the drive-through at 7 PM. I was informed that they could only take cash which wasn't a problem because cash is king. I had two cars in front of me when I arrived but they must not of had any cash because they pulled straight out of the drive-through. I got to the window paid with two fives, lady used a cup to give me my change back which part of the change fell to the ground outside of the car. Oops! I was quickly giving my drink with no straw. After about 30 seconds I was politely asked if I could back up in reverse to the bushes. The lady at the window confirmed it was so she could reset a timer. I complied by backing up,waiting a few seconds, and then pulling back forward. Another minute later I received my food and proceeded to drive off. But now there was a car behind me who also just drove on through without stopping at the window must not of had cash. I was disappointed to find no napkins or straw but luckily they remembered my mild sauce. I suspect the entire staff just likes playing games as opposed to working hard. It makes me wonder if they can do less work by telling people they only can take cash? read more

This is the second time I've been to this Taco Bell and the last time! My order is wrong again and they put the smallest amount of meat in their burritos. I just moved here from California and Taco Bell is not the same here lol if you read reviews like I do, than trust these and drive to another location. read more

I used the mobile order so I can continue through drive thru. I get told to come inside. I was 4th in line in drive thru. They had not started my order yet. I go inside and guess what they have to find my order so they can begin my order read more

We went to this TB location on Dec. 23rd around 10pm, we we're tired and hungry after a long day of Christmas shopping and not many options around we said let's get Taco bell. I didn't even want it, however.......This was the freshest food I have ever had from a Taco Bell. The shells were fresh, light and crispy. The beef was light, fresh, new or recently cooked and not overly salty. I live by a TB on Central Ave and they are the terrible location. TACO BELL in Largo MD for the WIN!!!! I'm thinking about going back today!!!! read more

I got there and the employee's was more concerned with playing around with other instead of making my orders. The manager was Also laughing and joking. While only two people were making orders for the entire restaurant. I'm working for DoorDash and I waited ten minutes in an empty restaurant, no orders coming from the drive thru. If I could give zero stars I would! No professionalism. Just a bunch of kids playing. read more

One star is just for today only. Ordered a Taco Salad with no beans and look at this. Not worth what I paid. But all the other times my salads are awesome. So maybe it was someone new making it today. read more

Taco Bell - Fast Food Near Me - Largo, Maryland

This place is disgusting chairs are broken drinks are every where on the floor food on the floor the food here taste disgusting I ordered a chicken chulpa and found a lot of peices of rotten tomatoes that I took out and I think I got food poisoning because my head was hurting I felt bad threw up I will not be coming back to this shitty ass Taco Bell. read more

Taco Bell - I found a rotten tomato in my chulpa that I paid 11$ for I will not be coming back to this taco please do not come here I would a 0 star - Fast Food Near Me - Largo, Maryland

I came in on taco Tuesday which is a night we eat tacos, we came in the drive thru and ordered 23.00 worth of tacos!!! How? I don't know. Well...I was over charged and the TACO!! Was sooooo small and the worst quality I've ever seen in fast food. I didn't expect gourmet but I didn't expect dog food either! I LIKE ESTING TACOS. But I'll have a second thought after tonight. read more

Taco Bell - What ever happen to quality food. - Fast Food Near Me - Largo, Maryland

Lying saying they don't serve cinnabon delights at night and lying about being out of steak weird af normally don't have issues but idk what happened read more

I love coming to this Taco Bell through the drive thru. FIRST the young lady that takes my order is sooo polite then she ALWAYS get my order right #CatinaPowerBowlSteak The line maybe long but food is fresh and so worth the wait. I really like this location. read more

Oh goodness gracious do I love Taco Bell. I can't get enough of it. Other fast food restaurants I can pass up, but not my Taco Bell. I'm more than 100% sure that the staff knows my face and my regular order. With that being said, I love the customer service I receive. People are nice and my food gets prepared quickly. I even get to stand behind the counter and watch them make it. Of course I'll be back at Taco Bell. I just LOVE it. read more

Great service window the kid one was and polite so way to go to him and the service manager.bout to dig into a chicken quesedira with 7 layer burrito and two hard tacos and a cinnamon twis5 read more

Taco Bell - Drive thru - Fast Food Near Me - Largo, Maryland

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food was ok but look what i found in my taco... a hair. I'm so disappointed i just wanted to eat man. read more

Taco Bell - Hair in my taco when i have straight hair. - Fast Food Near Me - Largo, Maryland

It's quicker to travel to Mexico and get real tacos instead of going through this drive thru! The slushy machine never works either . Too bad because the staff seems friendly , but plan your full evening to be in the in the car if you use the drive thru read more

Well, Lisa put her family member before me. When I'm standing in line and I'm the next person to be helped, when she was supposed to say "Welcome to Taco Bell how can I help you, a family member came in. Her aunt and niece. I was immediately put on standby. She didn't even say sir I'll be right with you, looked at me and kept talking to her family members. I guess it must have clicked since I was staring at her wondering when she was going to say how can I help you. Taco Bell remember customers always come first. read more

Twice this location has refused to let me pick up my online order for pick up in drive thru at the drive thru. They made me walk in the restaurant and the employees laugh as if were funny. The first time it happened they wouldn't let me in unless I was Uber eats. I finally did get my order. No where does it say what the procedure is for this restaurant and the app allows for drive thru pick up . Not going back any time soon read more

Just placed an order using their App. I ordered two of the Toasted Chalupa Box's and one Nacho Bell Grande combo. My husband went to pick my order up and came back with on Chalupa combo. I called the store and talked to the manager about coming to pick up my other combo box and was told that they only received the order for one box. I informed him it should have been two and I could pull up the app when I get to the store to show him I paid for two. He informed me that he didn't care what my app said,he wasn't giving me another box or a refund I need to go on the app and request a refund. I'm looking at the app while speaking to him, and there is no where on the app to request a refund. He tells me to call 1-800_TacoBell and take it up with them. I call the number stayed on hold rufflly twenty minutes to be told yes, we see where you ordered and paid for two boxes but we can't give a partial refund on orders. We can give you a $10 gift card. This is something that should be stated on their app. I am pissed because my daughter didn't get a lunch and I have to wait to receive a gift card in the mail when I dont care to EVER patronize this place again. read more

My father a career millitary veteran and senior citizen received the worst service here!!! He compliantly ordered his food at the kiosk per the worker's request, but asked could he pay cash. The worker stated yes and my dad waited for thirty minutes while no one waited on him. His food wasn't even prepared because they never took his money at the register. As other patrons came in and complained about using the kiosk the worker waited on them at the register. They all subsequently received their food while my dad continued to wait. When he finally complained, the worker threatened to put him out and still didn't complete the transaction!!!! This is unacceptable!!! What horrible service!!! read more

Decided to come to this taco bell location during half time. We ordered 2 meals and decided to get the Doritos locos tacos supreme in placement of the regular hard/soft taco. We got our orders and as usual, checked to make sure everything was in the bag. We let the drive thru worker know that our Doritos tacos weren't in the bag. Another worker says 'let me see your bag' rudely. All I saw was chaos through that window trying to figure out what went wrong. Finally we get our tacos and just drove off. Of course they just threw in the regular Doritos locos tacos. I don't recommend this place. Workers were completely unprofessional. Especially 'Mariam' read more