I ain't gonna lie - this was a true big back moment lol I saw this was an available item at all Taco Bell location and stopped at the nearest one to try them out. We went thru the drive thru - so only rating the food and service. The service was friendly and quick. I mean you can't look for fine dining service. The drive thru was clean of debris and easy to drive around. The food - oh they were all I thought. Fresh - hot - tasty! The chocolate one reminded me of a lava cake with a crunch. The caramel tasted like a twist on the apple one. For $3.00 - can't complain read more

Taco Bell - Chocolate Fudge & Caramel Empanadas - Fast Food Near Me - Knightdale, North Carolina

First off, my order was wrong. Missing items and a drink. Then to add insult to injury the food was trashy, Beef burritos were all bean no beef, the chalupa was hard, and the taco was all lettuce and tomato with a teaspoon of beef. I am so tired of not getting what I order or any decent of quality! read more

It was clean and had a good atmosphere, food was good and accurate to our order. Diamond took our order and he was very professional and friendly. We would come here again! read more

Every time I come to this location I am always missing at least 3 items from my order. And their customer service is even worse, their manager was literally arguing with me about my order. Don't go unless you don't want the wrong thing. 0/10. read more

I ordered a #1 (3 hard tacos) no sour cream, no tomato and a chicken enchilada burrito. I received 1 supreme hard taco, 1 chicken enchilada burrito, and 1 beef and bean burrito. I don't know how you mess up an order that bad. Taco Bell is just a huge disappointment now. read more

Never even took my order. The guy in front of me in the drive through waited at the speaker for 30 minutes with no on taking his order. I had no choice but to wait behind him because the drive through literally traps you. Just as I was contemplating driving over the medium just to escape, he finally gives up and just drives off. I drive up and ask repeatedly if anyone was there. It took 5 more minutes for someone to actually respond at all, saying there were only two people working there and they still asked me to keep waiting. I drove off too and doubt anyone in the line of cars behind me got serviced any time soon. read more

I ordered a bean burrito they gave me a rice burrito with peppers , disgusting store, they also took almost 20 minutes to make my order

This location sucks go to any other one. went for lunch today with my coworkers made my order inside. Every order after mine including DoorDash were done I didn't get my food until 30 minutes later. My buddies even ordered after me and finished their food before I had to walk up and ask if they even had my order. 0/10 waste your time read more

Dirty restaurant, slow and rude staff, restrooms are filty with no soap. I stood in line behind someone for 4-5 minutes before someone came to wait on us. The drink dispenser was leaking and in need of repair. There are two as many people on the back as your normally would see, but they are turning out orders as 1/2 the pace of the person taking orders. It took me 28 minutes to get a burrito and taco. This place is a disaster and if it's like this next time I won't be coming back. 87.5 sanitation score, that's a B. read more

Taco Bell - Fast Food Near Me - Knightdale, North Carolina

If you do mobile order, don't pickup in the store... They will work on 100s of drive thru orders and ignore you and stare at you even when you ask for your order. Beware - this is probably the slowest taco bell ever, and they force you down the slowest path. Just eat somewhere else really. Today a bunch of people were mad about their mobile orders and the manager came out and said "we only have a few people working and we will be doing the drive thru first and then doordash and mobile orders". They literally will make someone's food that orders right there before they make yours when you ordered 20 mins ago. Broken. lol read more

I have really never had an issue with this location until today. I received an incorrect order and I had no receipt upon looking to get this corrected. I did not have enough time to go all the way back to the location due to being on my way to work. I feel like the order mixup would not have been that big of an issue if it was not for the poor customer service from the gentleman that was running the window and taking orders around 3:00pm. Literally zero customer service at all, just shoved the bag of food which was the wrong order mind you.... Out the window and seemed pleased with himself for half ass handing it to you. It really felt like he wanted to make it difficult. This location has had quite a few really pleasant workers but this experience really took me aback. If you can't provide customer service you shouldn't be working where you serve the public. I was ordering for multiple people, so not only did I not get what I paid for, but I have to disappoint others from not getting what they were expecting as well. I'm just really disappointed in my experience here today. read more

Bad service, bad attitudes, always messed up orders, sometimes just not open or taking orders. I will add this was also the case pre covid, just a poorly run location and I rather drive out of the way, please just close this store read more

Only came here once and I will not again Guy working the drive thru was extremely rude, didn't wear a mask, and my order was missing food I requested and he verbally confirmed. It's the usual fast food disregard for orders but for me it's the lack of using a mask. On top of that, the guy working the drive thru had the worst pissed off look. I didn't order a lot but he couldn't smile nor sound genuine at all in our short interactions. I wasn't taking up a lot of time to mess up their timing cadence (if they have one, wouldn't be surprised if they don't - shows how organized they are), nor was I disrespectful. I can't expect much from it being a typical fast food experience but the audacity to not wear a mask while serving the public really pissed me off. You're serving the community of your town, you could be serving food to a nurse, a teacher, mother of 4, etc yet you want to disrespect their trade/lifestyle just because you don't believe in wearing a mask in the fast food/food industry??? Why is this location still open? Shitty reviews all around read more

This has got to be the r worse Taco Bell in America. The drive thru is always the only way to order . Dining room is always closed. The service is extremely slow and my orders are always wrong This particular franchise need a overhaul!!! Cooperate need to look into this read more

This location is in need of some serious help. Every time I come I find incredibly long lines, burnt out staff and very poor food quality. The staff here will do anything to get out of serving the customers. They will tell you They can only take cash, that food items on the menu have been discontinued even when they haven't and they will tell you that they are closed even when it's still early. I started to pull in this evening after a long day at work.... the line was just as long as ever and I had to turn away. Stay away! read more

I always do a mobile order and I have never had any issues. I love that the indoor dining area is open so I don't have to wait in a long drive-through line for my order. But even when I've had to wait in the drive-through line it's never been longer than six or seven minutes. My order has always been ready when I got there and has always been correct. read more

Stopped by to get breakfast at 9:00am, waited at the drive through for 10 minutes and finally just pulled up the the window. I saw a guy at the fryer who wasn't paying any attention to me and was smoking with his gloves on and continued to use them. When he noticed me he informed a lady who came to the window to tell me they they aren't open yet, even though their website clearly says that they are. Maybe if employees weren't in the kitchen smoking and possibly working then they might open when it says they are suppose to be open. read more

I ordered a party pack of taco supremes, but got regular tacos no tomatoes, taco meat had no flavor dry and cold. I also ordered a Mexican pizza it was cold and meat had no flavor. They don't care about the quality of food or service. I will not eat at this location ever again. read more

Every time I have ordered from this place the food is horrible. Dried beans, stale taco shells, old broken and hard tortillas, and the Baja blast always taste water downed. The service do not care about the quality of food they are serving. This must be the worst Taco Bell I have ever eaten at. read more

Very sad that this place has went down hill. Rude workers, ordered on the app, waited half an hour to go to the place, get there and it's still isn't ready...it has already been an hour, almost 2! read more

It's insane how this place is still open. How is it possible to get every order wrong. Ordered 5 items and get 2. Just shut it down at this point. Clearly nobody wants to work there and the management must be just as bad for these people to still have a job. It's the worst fast food restaurant and every time I think it might have gotten better over a span of months it's still just as terrible. I don't think I have received a correct order from there in the last 5 years. read more

Never open when their hours say they are; this is nothing new, they cannot blame Covid for this. Friday night 7pm, you'll either be disappointed by driving there and nobody is there or they will be open, with a rude staff who acts like their customers are burdens, and you'll wait at least 10 mins even though you're the only car in line. And let me make it known, I have given this place many chances. I never write a bad review after one bad experience; it's after several bad experiences. read more

Waited for my food for 1 hour and 21 minutes and they eventually came out and told me "we're closing now so can't make your food." This was at 8:24pm and they close at midnight. They couldn't even refund me since I ordered on the app. read more

I can't remember a worse service and disgusting dirty Taco Bell that I've ever been too. I am baffled on how miserable slow and frustrating service has been here every time I've gone. Slow and clearly miserable employees. read more

I would like to tell you how I enjoyed a hot fresh breakfast burrito from the Knightdale Taco Bell but I can't because every time I go there from breakfast placing an order through the mobile app, they tell me they are closed. They are supposed to be open at 8am from breakfast but NEVER are. Each time I place an order and go to pick it up, it is never ready and there is always an issue with something so the can not open for breakfast. Today it was the "thermilizer" the other day it was the fryer was broken. Not sure what these have to do with making breakfast burritos but to the Knightdale Taco Bell they are so vital the they don't open the restaurant for breakfast. So instead of giving the Knightdale Taco Bell a chance, I will be going to McDonalds for breakfast burritos. read more

I just came to order three party packs and the girl just told me that she can only make one because she only has one person on the line and I told her that I don't mind waiting since there was nobody ordering and there were no customers inside or outside the store and she still said no. Pure lazy and disgusting attitude read more

I would rather pick up my dogs droppings and put it in a moldy piece of bread. The worst taco bell in existence. The wait is always 20 minutes or longer. Every order I have gotten from there has been wrong. The only reason I don't go back to get it corrected is I don't want to wait another 20 monutes for my food. Service is slow. Food is questionable. Why they are still in business , I do not know. If the owner sees this, fire everyone and start fresh. I know staff is in short supply lately but other places have figured it out. Why can't this taco bell. I give this place 0 stars even though I was forced to give a star rating. read more

To start out the dining room was supposedly open yet both doors were locked while someone was apparently working the front. They sat there & watched every person try the door & didn't say a word. Then decided to sit in the long drive through line, after ordering and receiving our food we were literally missing 4 tacos & both crunch wraps are burnt. It's taco bell.. I understand to not expect a boatload from fast food industries but this is absurd. read more

Taco Bell - Fast Food Near Me - Knightdale, North Carolina

Don't bother. Understaffed , and you'll wait for 30min or more. Just cook and eat at home. read more

2 iq brain dead burn outs work here. Avoid. 45 minutes in the drive thru and didn't even make it to the order intercom

Would give zero stars if possible!!!! Extremely long lines, and that's when the system is working. Placed a mobile order just to have to wait in line for an hour!!!! Called inside to see if they could bring my order out and the worker hung up on me. There is a huge sign that says SKIP THE LINE in the window. Very poor customer service!!!!! read more

I watched the drive thru Lady lick her fingers before handling my bag. 87.5 inspection score for a reason Disgusting. Not to mention they get my order wrong every time. read more

This establishment was filthy, tables not wiped down floors were absolutely disgusting and it was 10:30 in the morning which tells me they didn't clean the night before and employees were sitting around. Customer service wasn't great guy at the front was too concerned about what other employees were doing and got our orders wrong. read more

Taco Bell - Fast Food Near Me - Knightdale, North Carolina

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The quality of service is poor they never get my order right. The crew acts absent minded. When I went inside the store smelled strongly of pee. read more

If you want to eat freezer cold tacos, directly taken from the freezer...go here! Also, they hats white people, very discriminating and probably spit in my food. Unless you are someone with a color, you are not even being handed your bag....boy gave it to me in slow motion while staring angrily at me. Look, I'm a nice person I smile. Don't look at me like I had no business being there! They hire the worst teenagers read more

This is probably the slowest drive thru I've ever been in. It hasn't changed since I worked for them 4 years ago. Really wish the company themselves would slowly liquidate the employees one by one because although some busy their ass majority drag their feet. 1055 to 1138 pm no joke I would have been drove off after reaching 15 minutes but the way this crafty line is set up... you're trapped in this infamous line. I was really boggled as to why their was 5 people cleaning a closed lobby but only two behind the counter for drive thru... the food looked amazing but sadly was extremely watered down and cold. read more

The food is pretty good and the employees can be friendly with decent customer service but the freeze machine is down about every time I come here and it's annoying, they should get that fix or replace it ! read more

Completely awful experience. LONG wait in the drive thru - cars were moving extremely slow!! When I finally got my order, it was a train wreck. They burned my crunch wrap - it wasn't edible. The Doritos locos taco shell was crushed and broken - so couldn't eat that either. The soft taco was loose in the bottom of the bag. Tried piecing it back together but it was a mess. They provided no salsa packs, after I'd asked for them. And they gave me a sweet tea (no ice) instead of an unsweetened tea. I don't know how this experience could have been much worse - they messed up every single thing about the order. Made me wait about 45 mins. I love Taco Bell but I just can't envision a scenario where I'll ever go back to this particular location! read more

Y'all just are awful. Just close it down. Our orders always wrong. It's our own fault for going back. We will drive extra now and go to capital. Please act like you paid for this food. If you don't care then don't work there. read more

They are still using the "national coin shortage" bullshit to steal your change. It you insist on not being cheated, the cashier suddenly had change. Slow, dirty, crooked, and rude. read more