Last night I was reading reviews of this place, and I was laughing my butt off. Then I went earlier today, and I ordered some tacos, a quesadilla, a soda, and the churro twists. Now, since I had ordered a bunch of stuff, I just briefly checked the bag. When I got home, to no surprise, after reading some reviews, they didn't give me my churro twists, and the tacos were supposed to be hard-shell. They had the texture of wet cardboard. After one bite, they fell apart in my hands. Wouldn't really recommend, just because you can get some better tacos around here. read more

Love the food didn't take too long to get the food the hot sauce is amazing me and the cashier buddies super friendly employees and very sanitary I would recommend getting hard tacos they are gas read more

Shake Hands with the Midnight Snack Attack in all it's shameful glory. Sometimes it's funny how low your expectations get the later in the evening you find yourself at, and that's usually when you know it's time for a trip to Taco Bell, Lol.     From what I remember about this night, I had a few mouths to feed and it was late so my options were pretty slim so I headed over to the drive thru window and ordered: the Taco Party Box, a bag of Chalupas, and some Cheesy Bean & Rice Burritos. Everything was received as ordered and every mouth was fed and in some cases overly so. Gotta also add that we were all surprised at how good the food was and I'm not totally sure it was because it was late and our expectations were low but whatever the case, this place definitely got the job done. The moral of this story.. Come And Get Your Midnight Munch On!! read more

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The food here is decent for a fast food joint, their isn't many things good or bad to say. One thing is the kiosk you are forced to use is a very annoying inconvenience, as well the drive thru is very tight. The atmosphere is average. read more

The chalupa & gordita were good but I'm disappointed with the amount of cheese sauce.... read more

Taco Bell - Fast Food Near Me - Hackettstown, New Jersey

Taco Bell is goated. Fast food is always inconsistent, sometimes it's mid - sometimes it's heavenly

These mother fuckers didn't put any goddamn meat on my fucking BURRITO. IT WAS LITERALLY A BEEFY 5 LAYER BURRITO. These fucking morons were too stupid to add beef to a BEEFY burrito. These dumb fucks ruined my whole night because i couldn't even enjoy my beefy 5 layer burrito in PEACE. It literally just had cheese, sour cream, and rice, like what the actual fuck is wrong with these dumb people working at this place. I figured it would be common sense to add beef to a beefy burrito, but who ever the fuck is hiring these people clearly didn't interview these dumbasses making my goddamn food. I'd trust a fucking toddler making my burrito more than these idiots at this taco bell. read more

I blame myself for going back to this joke of a restaurant for a second time thinking it would be different. Twice now my order has been wrong and the food far less than optimal. The first time my order was wrong and now the second time my Crunchwrap had no meat in it! Management must be at fault for allowing this kind of stupidity to continue. read more

I went with my kids to eat at this location and after ordering food we asked for cups for water. The manager was very rude and said we can get only one cup so I asked her if we were 3 how could we share one cup. She said that's their rule. So we had to get it packed and eat at home. read more

Lazy employees getting paid to goof off . Customer service is #1 they also need a better attitude with there jobs ! Like shape up!!

Terrible service the staff can't make a full quesadilla half of the meat is missing and wasn't even cut who's training the staff? read more

Taco Bell - Fast Food Near Me - Hackettstown, New Jersey

Beefy burrito, I think not. Mild sauce packets were plentiful. Tacos: fresh. Diablo sauce: smokin Sincerely- Ron g and bartholomule

They either make my meal 100% correct and have outstanding service, or make the meal 110% wrong and I have to go back around in line. The slushees aren't always filled. Although when the food is made correctly, it's great. read more

Taco Bell - Fast Food Near Me - Hackettstown, New Jersey

Absolutely ridiculous system put in place. Order then wait in the parking lot...I get it with the long lines at the drive thru and no inside service BUT the order in which they fill the orders has 0 to do with the order in which it was placed. We waited over 20 minutes for 2 tacos only to have multiple orders (and many sizeable orders as well) brought out while we still waited. It was brought up to the people who were running orders to no avail. When we got the tacos they were soggy and fell apart. If I wanted to wait 22 minutes for tacos I certainly wouldn't order at Taco Bell. read more

So I had to visit this place a few times and give them the benefit of the doubt. Today solidified that in my mind, this is the world's worst Taco Bell. Sat on line in the drive through behind maybe three cars for ten minutes. Ordered a few items and they told us to sit out front waiting for the guy to bring the order out. They have zero markers out to guide people and it's a free for all. Little did we know there was maybe ten others waiting for food from the drive through. They have an employee walk outside with the food wandering the parking lot screaming order numbers while people yell were they're at. Absolute fococta of a taco bell and I wouldn't recommend these shmucks to anybody. read more

Did the online order was missing half my order tacos three of my tacos were put in upside down And no sauce of any kind in the bag perfect way to ruin a good meal read more

Would give less than 1 star if possible. I have been sitting in this god forsaken line since 10:30. It's now 11:09 and have not made it to the window yet. Literally every car has waited 15+ minutes per order and these sorry employees are really asking for $15 an hour? HA they shouldn't even get paid at all for the absolute minimum effort they put into their work. I get it, I'm sure working at a mediocre dirty fast food joint isn't the best, but at the end of the day it's your job and your decision to be there. Once we FINALLY reached the window 45 minutes later, they started the order off with wrong drinks and added sour cream when specifically asked not to put that gross white shit on it!! :) great. Hope this shit hole gets run to the ground read more

They literally have never given me the sauces I have asked for. This place will probably go out of business based on the word of mouth concept. Horribly run place that seems to have no structure based on what I have seen during my time at the drive thru window. Last time I go here. read more

Taco Bell - This is what they offer. I called to complain and before I could say something the manager said "is it the Mexican pizza?" - Fast Food Near Me - Hackettstown, New Jersey

What's my beef? No beef. After ordering the staff called up myself and several other customers to change or refund there order because they ran out of beef. The staff only made the necessary changes after I waited around 30 minutes in their freezing cold dining area. The only reason for two stars is that the staff was very polite and nice. read more

Food is taco bell, so what you would expect. Clear your schedule for anywhere from 15-45 minutes for drive thru though. Cant get out once youre in, either, as there is no shoulder to pass on. Longest I've spent trapped in the drive thru line was 47 minutes. I'm serious. Dont come here if you have anything else to do. Or, go inside. At least you can walk out if you get tired of waiting. read more

Taco Bell? More like taco HELL. Do not waste your time with this crap shack. The beef is definitely not beef. I like dogs and I fear that that is the only meat served at this dump. read more

Ehhhhhh....it's a Taco Bell. I don't understand what the big deal is. If this area needed another fast food place, I would have preferred something more fast casual like a Chipotle or Moe's. It's not like there isn't a Taco Bell for hundreds of miles. Succasuuna, Phillipsburg, and Columbia (Bet ya forgot there was one in Columbia- granted its in a truck stop) are an easy drive from anywhere in the H'town area. I guess it's the novelty of having one close by and having something other than greasy (sort-of) burgers as a late night snack. I stopped here about a week ago. They opened a few days before Xmas, so it was still a mad house at lunch time. The line to order moved quickly (the drive thru wasnt open yet) and all the employees were friendly and appeared they were really trying. The real wait started after you ordered. I waited 20+ minutes and began seeing people in line after me getting their orders. I said something and they happily filled my order ASAP. Apparently they called the wrong name AND receipt number for what was supposed to be my order. I'll chalk this up to a learning curve. Three stars for friendliness and trying. I'll come back for my once in a blue moon fast food fix when the "novelty" wears off. I'm sure the quality of (non)service will eventually be on par with every other Taco Bell. read more

Slow service. We waited in line inside for 10 minutes and left. There was only one person in front of us but the order taker was also taking drive thru orders without regard to how long we were standing in front of his register. Poor training and management results in lack of customer service which is what you will find here. It's not the first time this has happened either. We walked out and they lost business. I wonder how many times this happens a day. Lots of choices in Hackettstown, stay away and save yourself the wait and aggravation. read more

I went here last night around 10:30 service was really great! I got a quesoritto and the person I was with got the taco day special box. The quesoritto was great, but the taco day box was disappointing. Over all Taco Bell is great. This location only gets 4 stars because randomly their service is super slow. read more

Didn't give me tomato's on any of my tacos also missing half my order and my pineapple freeze was pineapple syrup with ice cubes.... no thank you!!! Please give me my whole order how's it's supposed to be it's not rocket science you work in fast food. read more

Rarely have I seen the level of chaos that I witnessed at this Taco Bell. There was only 1 person ahead of in line. We had to wait twenty minutes for our order. When it came, it was wickedly incorrect. When we tried to correct it, the staff was very rude to my 13 year old son. Do not dither here. Full service restaurants are quicker. read more

. We asked for a chicken quesadilla not a dry tortilla half way filled with cheese and chicken. I also asked for crunchy tacos not soggy tacos and as far as the crunch wrap supreme goes, wtf? We waited at the drive thru for atleast 20 minutes. Get it together people. read more

Absolutely atrocious. I've been waiting in the drive thru line for 35 minutes. This is unreal. There were only 4 cars in front of me. Wasted my work lunch read more

Terrible would be the best compliment. Service is horrendously slow. Orders take about 10-15 minutes. We ate inside, mistake #2. Trash all over floor, most likely due to trash bins overflowing plus nobody wiping down tables. And the smell inside the place was the overwhelming. Avoid this location. read more

This place can never get your order right!! I went through the drive-thru ordered a taco and asked them to add sour cream. Also ordered a power menu bowl. I was asked if I wanted steak, chicken or vegetarian, I said vegetarian. When I got home with my food there was chicken in my power bowl and no sour cream on the taco. This is not the first time I've paid extra for sour cream and never received it!! Really sad that they can't even get a simple order correct!! read more

Sep 4, 2 pm. Nice clean place. The girl at the counter was very nice and professional, her name was Shakima. During a quick conversation she said the place opened earlier this year and she "loves it". She even gave me suggestions since I hadn't been to Taco Bell in a long time. There was a glitch in the computer that caused a delay in the food, but Shakima and her manager were both so nice which made it ok. The food was hot and delicious. Lots of soda selections. The owner of this establishment must be proud of the sincerity of his employees! read more

Worst experience ever. The service was so slow People inside the restaurant went outside to tell customers in the drive-through to just walk away now because they'll be waiting forever took about 15 minutes to get my burrito read more

Unfortunately this NEW Taco Bell served stale nachos and hard chalupas. Very disappointed as I figured because they are new they'd be on top of their game. Wouldn't return...hopefully they'll get themselves together. read more

Horrible management and completely understaffed. Messed up our easy $5 order. Employees were nice but overstressed

Today, June 22nd at 2PMish, we had a wonderful experience. I think the staff deserves some credit when they do well. The girl who took our order was exceptionally polite and attentive. The food was prompt and hot. Overall, for taco bell, I was pretty happy. I do have to say, the chips were a bit 'flat' and perhaps stale. Aside from that, smothered my food with hot sauce and all was well in the wolrd. You want lunch for $5.00 or less? You get what you get and don't get upset! All and all, I think they are improving in Mansfield Taco Bell. I don't eat here in rush hour times. They do fine on off hours. Go there on a Friday night with every trashy teen in the area? What the heck do you expect. Feels like they need security when the low/no IQ ghetto trash start to line up! Not TB's fault. Where the heck our the H Town popo when yah need Em? read more

This place is awful, bad business. Always takes 10 to 15 min in the drive-through and always I mean always they mess up the orders.

Wow, just wow. Where do I start? I have been here twice and it was a mess up both times. The first time the food was cold and the taco shells were so stale they crumbled. I gave them a second chance and it was even worse than the first time. I'm allergic to milk and after I specifically told them no cheese and no tomatoes they put extra on . It's a shame that I won't be returning to this location, because I really wanted to like it. I also brought my father with me. About 3 hours after we ate he began to have explosive diarrhea and that continued for 2-3 days after. Save yourself a trip to the bathroom and avoid this location. read more

I'm not a Taco Bell fan, but we stopped because my son likes Taco Bell. I will say the food was very good, and the price was reasonable. The inside appearance was very clean, and the counter help were very pleasant, and helpful. I would definitely go back. read more

Last Taco Bell in town closed years ago, very unappetizing. My wife, kids and I really like it here; friendly staff, exceptionally clean (not like Succasunna or the last TB in HKK). As a senior, I also get a 10% discount, no big deal, but it is something. We go for the nachos supreme and fajita. read more

I go to this taco bell quite frequently, and never have left there with such a bad taste in my mouth over the food and the staff. Everything around was closed (9:45) so we walk in and there is a table of 4 that was just getting there food and sitting down, and a table of three eating as well. We had the intentions of getting are food eating real fast to catch are 10:10 movie. The staff member pants hanging off his ass, shirt half untucked, and hat off to the side seemingly mad that we walked in. He greets us with we are closed in 15 mins, we told him we were in a hurry that we would be fast. I ordered, then my very( kind, lovely, beautiful) movie date got a large sum of attitude from this guy about her order( it was a basic order not subs/alterations). We sit down and this guy goes to every table saying "we are closed in a minute you need to leave". We get are food at 9:54 the quality was not near up to standard, and we were missing three items that we had ordered. We decided it was best not to say anything due to the time and the staff member. The guy again comes over to remind us he is closed in his angered voice( as we are trying to choke down are food). He walks back behind the counter to talk shit to the manger who was working hard. The manger tells him to let us finish are food he waits till he goes to the back a min later 10:01 and says you need to go or i am going to have to kick you out. Mean while i have like 2 bites left of my food as well as my date and where about to leave for are movie. Not the best way to treat your customers that both go there so frequently we should be share holders. I have been in the restaurant business for the last 12 years and a executive chef the last 6. I have seen a lot of shit over the years but the disrespect to all the customers, and raw hatred for his job is not going to profit your business in any aspects. I know its hard to find good employees these days but maybe corporate should take a trip down to evaluate there staff at this rt 57 Mansfield NJ location. Thank you for your time, Chef Corey Schoenig read more