Did there best with there equipment down just please guys what happened to my grilled cheese burrito feel like I need a spoon or something definitely a hands on experience read more

Taco Bell - Grilled Cheese Burrito - Fast Food Near Me - Glendale, Arizona

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Got 2 half empty sides of sour cream. And missing a nacho cheese... if i'm practically paying a dollar for some sour cream I best get the whole damn small cup! I asked for a side, not just a dip of it. Just depressing. Idk who didn't get cracked there but count your days Tacobell. SMH. read more

Taco Bell - Fast Food Near Me - Glendale, Arizona

Genuinely i come through like 3 times a month and every time there are the same employees being rude.. at the intercom the employees have attitude and then at window they basically throw the food at you and slam the window. I understand the customer service industry but this reaction towards innocent customers is extreme read more

Lived on Bell Rd for years and this Taco Bell is 2 minutes from my house, Without fail they have managed to forget 1-3 items from my order EVERY single time I go here. Why the hell am I paying over $20 for 2 meals to be missing my order LOL read more

every time i order from here it's wrong. sucks absolutely a**. always cold and missing items. literally owes me probably 50 bucks from missing items. so frustrating. truly hope this place goes out of business. please spare me from this bs read more

Honestly i would give it 0 stars if i could. Horrible customer service. Just a bad attitude all around. I asked to put in my code and the lady refused to. I kept asking her to please apply it but she didn't. whatever. read more

I was excited to learn that Taco Bell was bringing the Enchirito back for a limited time--my favorite! I ordered 4 of them! I can live with the fact that they stopped adding the olives. Little did I know that would be the least of the problems. These things were like overpriced soft tacos with minimal sauce and half-melted cheese. At least I'm not craving an Enchirito anymore. read more

Taco Bell - Fast Food Near Me - Glendale, Arizona

Please do something about your employees and their hairnets. This is the second time in the past week that I've found hair in my food. Finding hair in your meal once is bad enough, but twice in one week is completely unacceptable. It's disgusting, unsanitary, and shows a lack of attention to basic food safety standards. Customers shouldn't have to worry about finding hair in their food when they're paying for a meal. Management needs to address this issue immediately and make sure employees are properly following hygiene policies read more

I ordered 2 crunchy tacos and a side of black beans. The crunchy tacos were good, but the side of black beans they gave me was practically empty. I will attach a photo. read more

Taco Bell - Black Beans - Fast Food Near Me - Glendale, Arizona

Went for a late night eat and expected to have as usual good service but the lady at the drive thru was mumbling and couldn't understand a word she was saying though the speaker. I order a dust Diablo nuggets and got plain ass chicken nuggets which I did not order. I also got a drink size I didn't want,the driver thru lady pick the drink size for me, mind you she did not asked me what size I wanted. Overall I had to paid almost $30 so this lady can mess up my order. Very poor food service read more

Placed a 25$ mobile order just for the entire restaurant/drive thru to be shut down. Note on the front entrance doors saying sorry due to an emergency. where's the refund? where's any customer service help for uber eats/door dashers and regular in-app orders? read more

Taco Bell - Fast Food Near Me - Glendale, Arizona

I'd put zero stars if I could, horrible service, Stephanie at the window I asked for a specific drink and got something different, when I told them it was wrong they rolled their eyes and made it seem like it was a big deal, and they didn't add some of my food items, and then when I went back to get those missing items they gave me just the bread part nothing else in it! Empty empanadas! read more

Taco Bell - Fast Food Near Me - Glendale, Arizona

Don't waste your time or money. Service is beyond terrible. Went through the drive thru 10/17. Drive thru cashier incredibly rude. Interrupted me while placing my order not asking politely but rudely telling me to wait. Sat for almost 10 minutes before I said, hello? I assumed she forgot I was there. No, she remembered but didn't care as she again rudely told me to wait! No cars in line the entire time, maybe 3 cars in the parking lot. Finally she takes my order which btw, she even repeated and it was still wrong. Once I got up to the window she slammed it shut after aggressively handing me my bag, forgetting my drink. As I patiently waited for it she then opens the window and says, "all good?" Had to remind her of the drink. Get home, order was wrong. Only 2 items not able to get right. Haha This kind of service is highly disrespectful; never again. read more

came here last night through the drive through and ordered one of their new bacon ranch chicken chalupas and some nacho fries. service was ok, kinda had an attitude but its whatever it was late. ANYWAY.. everything tasted fine and i thought all was well.. until the next morning, i was woken up to the most unpleasant thing i could think of.. food poisoning. i have been in the restroom all day, multiple hot flashes, and an unessecssary amount of stomach pain. i will NOT be coming back. ever. read more

I come to this location quite often. If you dine in or order pick up, expect to wait. I've noticed they handle all the drive-thru first before any other customers. Also you're definitely gonna want to bring a jacket and dress warm because they keep the a/c cranked to the max to the point where it's freezing and uncomfortable. Other than that food is usually good. 3 stars for now. If they fix the way they handle the customers in some sort of order and just not primarily focused on the drive-thru and also if they turn the a/c up warmer like 20-30 degrees then they would get the full 5 stars from me. read more

Got a 3 cheese chicken flatbread melt and none of the cheese was melted and was cold on the inside. Showed it to the worker and she said "well we steamed it" and wasn't willing to make a new one or do anything. What's the point of having a "melt" item with cold shredded cheese that isn't even close to being melted. read more

11/3/24- 9:30 PM. Kid working drive thru window is rude, slow, unsanitary l, sloppy and should be canned. Avoid at all costs. Many other places to eat. Currently rated at a 2 star for a reason. Skip this place. read more

got a chicken burrito the chicken was horrible hard as a rock and burnt employee really disrespectful will not be going there again

0 stars. twice i've ordered from here and the order was completely wrong u for real only have one job. look at order- put food in bag im not rlly sure where the disconnect is. terrible location dont come here read more

Usually Taco Bell is my last choice when it comes to lunch, but while out with my teenage son he wanted to get something quick. I was pleasantly surprised at how clean the location was inside and service was great from the moment we walked in. We were greeted with a smile and our order taken quickly. Our food came out quickly and was exactly all we ordered. Probably best Taco Bell experience I've had ever. read more

This store has gotten TERRIBLE. Drive thru screwed up our order 3 times in a row.called the store and the rude witch that answered the phone said she was the manager and told me to come back to the store AGAIN....and then hung up on me......DONE with Taco bell... read more

First time in years I have been in a Taco Bell. A lot more food items than there used to be. I Chose a combo of 2 chicken chalupas and came with a small beef taco. The food came out quick.The place was clean and the employees were pleasant. No surprises good or bad. Drive thru or plenty of parking. read more

This place today!!!! Man I was all set to eat Taco Bell which I hardly ever do and now I remember why!!! The food was not hot, the service was poor at best, my order was so wrong I asked for 3 steak tacos no tomatoes said this 4 times, I also asked was there sauce on the tacos as I know there is she says nope!!! Then we proceed to order my daughter ask for a box with the chalupa change the chicken to beef and no beans, my son orders 6 regular tacos, my daughter in law asked for 3 Doritos locos tacos I left with steak tacos with sauce and tomatoes I am allergic to tomatoes, like fully allergic, my child burrito has beans and her chalupa is chicken, my son gets 3 regular tacos and 3 Doritos tacos and I was a just to upset to even go back for correction. We are tired traveler from Nevada and just want to eat a good meal. Threw food away and went to in n out the customer service as poor repeating yourself 4 times and still not getting you order is horrible. read more

Always great customer service. Yuosif is very sincere and helpful when we have questions or if I need food recommendations! He always has a smile on his face and is always professional. Great employee! read more

Absolute rudest people there weren't even busy but were running around like they had 20 orders. None of them would survive at in n out or chik fil a. Lol chick at the window slammed the window in my face when I tried talking to her read more

Had a good experience here today. Picked up an Uber Eats delivery. The staff was very nice and accommodating. The blonde lady working tonight (11/12/23 at 9pm) opened the door for me as I had like 4 drinks in my hands! They also compensated my customer because they were out of diet Baja blast. Great job guys! Keep up the good work! read more

complete d head bro wrote rudexsigusting messages on my food like "there is bugs in my skin" and "i cant feel my limes"

If you're a Doordash driver or Uber eats beware of this store. The employees are clowns, you'll wait in line and they'll tell you to come in the store after 10pm and start giggling when you explain you can't just back out the drive thru. Then when you get to the window they have the order ready and they won't give it to you. Grade a customer service, not. These dudes don't need 15 an hour with their lack of customer service skills. Fire your garbage employees. read more

horrible service, forgetting a drink, ignoring customers, making us wait half an hour to order, and just lazy

Paid $7 for nachos bell grande with l tsp of beans and very little cheese and sour cream. Asked for no meat and tomatoes but come on people $7 for chips is a rip off. read more

March 26 2024 4:30pm had the worst unthoughtful employees to date at this location. Zero napkins. Completely wrong order. List goes on.

Always have a good experience at this Taco Bell! Food is always right, no line and if one it goes super fast, food is fresh and the staff are always kind. Absolutely loved Joanna tonight at the drive thru! Kind, funny and you can tell she just had an overall great personality. read more

No stare if I could I really don't think they warm up the flour tortilla, the worst taco from there my poor kid had to eat it cold . Never again read more

never going here again, i was waiting at the front for doordash order standing there and the workers obviously saw me trying to get their attention but ignored me if you are a dasher beware of this location because they do not care and you can't just grab the food since it's behind the counter. But anyways when this guy finally came up to register i said i have a pickup up for .. and he was just totally ignoring me and then when i finally got the food he was complaining.. talk about bad customer service if you really want taco bell don't go to the one by arrowhead. read more

Apparently if you order 1 thing plain everything gets made plain. I manage in the food industry. Can't fathom having 4 orders of burgers and 1 of them being plain and making all of them plain. Gets paid way to much to fuck up 3 ingredients on a tortilla and gas prices be too high for me to be chased all around. smh read more

Fast food should be fast food. I can only speak from experience but this Taco Bell is consistently messing up orders I order online for there's deals. this location is consistently bad with online orders expect to check everything twice here missing items to wrong items this location is plane disappointing order from another location don't waste your time here. read more

Every time I go here they mess up my order. And I mean every time. The last couple of times I've ordered a bean burrito. Each time they put the bean in on one side and the onions and sauce on the other. So when I eat the burrito, all I taste are beans until I get to the end and it's just a handful of onions. I just tried to give them the benefit of the doubt that they messed it up once or maybe they were training someone new. But no. This is how my burritos have been the last 3 times. Drive a bit farther to go to a better Taco Bell. read more

Was kinda bowled over by this location! I had a pretty basic order- 2 burritos and a soda. But the guy running the window was really kind when I asked about Sierra Mist and even said if I didn't like it he'd give me another drink. It just is exceptional nowadays in my experience when someone-especially at a fast food drive through!-makes it clear they really want the customer to be happy. My only complaint is they changed the bean burrito recipe and used cheese sauce instead of shredded cheese. Might be because of supply chain issues bc I know that's even the case with McDonald's right now (yes I eat too much fast food.) All in all, great location. Recommend!! read more

If I could give zero stars to this location I would. long wait times, crunchy reused beans, wrong items, incorrectly made items, high staff turnover,etc Honestly eaten here multiple times over the past 4 years, sometimes 1-3 times a month. Why? Close to work and cheap, plus I always have the mentality that mistakes are normal... However, the last time I went earlier this month was so bad I will never be going back to this or any taco bell location. I ordered 20-25 dollars worth of food for the family on the way home. First the wait was about 12 minutes, an inconvenience but understandable at this location that food comes slow. However, when I got home and pulled out the food to start eating all but two items were rancid. I don't say that lightly, the cheese/ chips tasted funny and had a smell of chemical? The beans were hard and crunchy as well. Everything was clearly expired or not edible. We threw out everything: two Mexican pizzas, nachos, meat Crunchwrap, 2 bean burritos and a 5 layer burrito. My wife and son were fine the next day but my daughter and I had stomach issues the next day as well. I called the store just to warn them to check items and that we had to throw everything away. They apologized of course but dismissed the rest. I messaged through the Taco Bell app and have yet to get a reply. Shocked at all this I looked online to see if this was a one off issue... sadly it is not, a plethora of online posts talk about similar issues around multiple locations in the states. Just be careful and I hope this helps someone to not experience this. read more

Sticky....why is everything in the restaurant sticky? The floor, the chairs, the table, all sticky.