Taco Bell what the HE&& is going on? The taco shell.jas gotten smaller. So you basically got a mini taco. And on top of that the freaking fillings are missing. Taste is not there anymore. You have to drown the taco with sauce to get any type of flavor. The freaking line was long not because of the great tacos, I guess the young lady at the window was having a hard time or she was new. I paid $13.29 for the #2 Combo Supreme w/ a Pepsi and NO fillings in the tacos. Good figure. I guess I'll go back to the original old school taco restaurant and try my luck with DEL TACO. read more

Taco Bell - I mean this ridiculous. Mini tacos now - Fast Food Near Me - Duluth, Georgia

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I pulled up to the drive through and they said it was going to be an hour wait so we left. But we decided to go back because we saw the other 2 cars that were in the drive through get there food in less than 5 minutes and we saw multiple people walk out with their orders. So we went back through the drive through and they said it was going to be an hour wait long and we said that's fine and my husband said he wanted the number 1 combo and someone else came on the speaker and said we can't make that we are backed up. We saw there was no customers inside, there was employees sitting in the dinning area, another one was in their car, and another another one smoking by the dumpster so I don't understand why we couldn't place out order we were willing to wait if needed but clearly they just felt like not working today. If I could give this place 0 stars I would. Just awful. read more

Most lackadaisical service imaginable! My simple order took over 15 min to fill, at 3:00 PM. Only one other customer in the dining room; no one in the drive thru ! Don't waste your time here. read more

This location refuses to take my order and stated that they were closed. There were a bunch of cars waiting in line and they refused all of them and lied saying they were closed when they were in fact not. I've had countless problems with customer service at this location and they refused service under their own circumstances. I had done a mobile order as well and they refused to complete said order even though the inside was open and it is a 24/7 location. read more

This place is terrible. I placed my order in to drive-through the truck in front of me pulls up to the window and waits for several minutes and then drives off. I pull up to the window and I wait 78 minutes while two cashiers are counting the drawer and no one can even open the window to tell me it'll be just a moment or anything. They just kept counting the drawer over and over and over so I ended up leaving too and for once I really wanted Taco Bell I would avoid this location. read more

Terrible slow getting food. Wait 40 mins. The food was cold. Very disappointing with it.

terrible experience they added items to my order that I did not order and charged me for them it took 15 min to get a manager to correct that and give me my money back than I had to turn around and go right back because they gave me somebody else order altogether. worst part is I think they served what I brought back to the person in drive through read more

Got strong armed into stopping here and I regret it. I understand that fast food restaurants can be busy and there isn't always time to wipe up every little spill, but my shoes were sticking to the floor with every step. The same sticky feel extended to the tabletops, etc. I wasn't super hungry going in but the level of grime and gunky residue on all the surfaces really killed my appetite. The bathrooms were pretty gross, too. Service was fairly quick. The seating area wasn't busy but the drive-thru was packed. read more

My fiancé and I drove up to this Taco Bell literally five minutes to closing and thankfully still received service recently. My fiancé ordered two grilled cheese burritos and a crunchwrap supreme. The order was ready in no time at all, and the girl working the window was super friendly and joked around with us a little bit. I like that she was still in a cheerful, fun mood even at the end of her shift. It made us feel better about ordering even though they were just about to close up shop. All of the food was fresh and delicious - that combined with the great, speedy service makes this probably my second favorite location so far, besides the one on Indian Trail by Krystal. I would definitely stop by again if we want Taco Bell while in Duluth. read more

Taco Bell - Grilled cheese burritos and crunchwrap - Fast Food Near Me - Duluth, Georgia

I ordered 4 chalupas and a cinnamon twist I waited in the drive thru line for 53 mins. There was 4 employees working so I really don't understand why it took FOREVERRRRRRR ! The girl at the window wasn't apologetic at all didn't explain why they're so slow or apologize for the long wait. Mind u I came here at 10:00pm ‍ NEVER AGAIN AT THIS location -100/100 I DO NOT RECOMMEND read more

If you can avoid going to this taco bell, I would. My girlfriend and I made a mobile order to pick up at this location, mind you, it being our first time making an order online through the Taco Bell app. We headed out to go pick up our order through drive thru and I let the employee know that we had placed an order online and we were here to pick it up through drive thru. The employee asked us for a name on the order, but our order only had an order number. We let them know that, and she told us, "I need a name for the order." There was nowhere that we saw to put a name for the order when we placed it, and we couldn't give them a name at drive thru, because it wouldn't have been on the receipt. So, we go inside hoping to clear things up and just grab the order and go, but the same employee wanted the name again for the order. I understand that there might've been a glitch where we couldn't put a name in, or we accidentally skipped a step sure, but we showed them the order & the order number, and on the app, it said the order had been received. So, it wasn't like we were trying to scam the taco bell for free food or anything. So the employee gave us an attitude for not having a name on the order and said we needed to have a name next time for the order. So, they walked off, and after about 10-15 minutes, we got our order. When the food was ready, the employee laughed when handing me the bag like my girlfriend and I were stupid for accidentally not putting a name on the order. The food was actually really good here, it's just the customer service here was lacking unfortunately. read more

I went here with my wife and ordered inside via kiosk for to go order. Note:we are still masked because of Covid-19. The food was prepared hot and fresh but the staff were slow were talking more about their lives and on the phone. One employee lady went beyond making sure an elderly Asian couple were taken cared of. read more

If you can avoid coming to this location, please do. Especially if you have a mobile order. I made an account with my Apple ID with the Taco Bell app, I made a simple mistake by doing that and the account name had "apple user" I quickly updated my name, but unfortunately it was too late, my order was already processed. I went in to drive thru and told them what happened and the lady on the intercom immediately demanded that she can only use a name. So we calmly went in to explain what happened, and she showed us our order. It's the fact that, no, she didn't need my name, it could have easily been resolved had we just looked at what I ordered and figured it out peacefully. I understand that employees are over worked, anxious, tired, understaffed, and stressed. Mistakes are okay, but I don't understand why the employee immediately gets an attitude with us. We apologized and said sorry for the mistake, and she had the audacity to laugh at us as if we were stupid. Not to mention the 20-25 minute wait just for a simple order. And many of the other employees just stood there staring off into space without trying to help and putting all the work onto the drive thru worker. After reading the rest of the reviews for this location, I'm glad I'm not the only customer who has noticed the quality in the pleasant hill location for this Taco Bell.... Just don't come here...if I could put a negative star I would. This is just sad. read more

I typically visit Taco Bell about once per week, it's my guilty pleasure. I've been to at least 10 different Taco Bell locations around Atlanta and this is easily the best Taco Bell in the Atlanta Metro Area. Every item I've ordered here over the past two months have been LOADED with meat and other toppings. At a typical Taco Bell, I have to get 3+ items to get full but at this location I rarely order more than 2. Drive thru line always has been super quick and workers are generally friendly and professional. If you're craving the best that Taco Bell has to offer, visit this location. You won't be disappointed. read more

Late flight back to the A and I was hungry so for something fast, stopped at the Bell.....Drive thru line long BUT moving quick (Thanks TB) ordered a beef Quesarita and I got this! SMH....too late to argue, I'm sleepy plus HANGRY now‍ Took the pic and contacted them. Eddie (manager on duty) was SO very apologetic and immediately recommended a replacement. This situation can sometimes go left really quick, but it didn't and I am very appreciative of his customer service. W2G Eddie! read more

Taco Bell - Supposedly a beef Quesarita...(missing ingredients) - Fast Food Near Me - Duluth, Georgia

This location has had a number of issues in the past but today they jeopardized my health and couldn't be bothered to give a shit about it. I ordered a zero calorie drink, verified at the window that it was zero calorie with the drive thru attendant. When i pulled away i tasted it and it was certainly not zero calorie, I am a diabetic and was able to test the drink on my glucose meter to verify. When i returned to request a refund the manager practically just told me "sorry" and refused to give me any kind of refund citing that she can't do anything about online orders. This could have put me in the hospital and cost me thousands in medical bills or possibly killed me. And all the manager can bother to do is give a half-hearted "sorry" Don't go to this location unless you are willing to deal with gross negligence read more

I LOVE Taco Bell, but officially WILL NOT EVER come to this location. Teddy T ruined it for me. I was craving a late night snack, and per the App, the location is open until 3:30am. I arrived at 2:28am.... I guess this was God telling me quit eating so late, but I don't wish this experience on anybody. Upon arriving all the lights were out, except for the light above the speaker at the drive thru, and a couple lights at the back of the restaurant. I thought that was quite odd. I sat at the speaker for about 2 minutes before I was greeted, and when I decided to order, Teddy advises, "Hold on, real quick". Disappears for about 3 minutes..... Comes back and I finish my order. I roll towards the window and wait about 7-8 minutes. Quite odd as there was only 1 car ahead of me.... I witness the driver snatch his food out Teddy`s hand and drive off. I roll up next. At first glance I totally see why the car in front snatched his food.... There was probably about 5-6 people in there clowning around, with 2 who looked like they didn't even work there, with book bags on....I had ordered a Cheesy Gordita crunch, Fiesta potato, and Frito Burrito. I asked to add a 5 layer burrito and was advised no add ons at the window, although I was the only one there. I then asked him to remove the Frito burrito, and I`ll drive around to the speaker to order again. I paid for the other two items and literally drove around about 5 seconds later.... I get to the speaker and sit at the speaker for 5 minutes. I wanted to see how long I`d have to sit there. As I sit there, all the lights get turned off. It's only about 2:48 by this time. Remember, they close at 3:30, and I'm the only customer in line thus far.... I roll around to the window, and wait another 3-5 minutes. I open my door and knock on the window. No response. Knock again, and here comes Teddy T with his blue du-rag on.....All he says is "Yes". I tell this rude ass kid, "You told me to drive around for an add-on which I did, and you cut the lights off, and made me sit at the speaker for 5 minutes. You forgot already!"... I tell him I need my burrito. I pay for the burrito, get home, and It`s some made up burrito I've never even heard of. Literally, ground beef wrapped up..... WTH Taco Bell. So I go to Social Media and DM Taco Bell. No response, which is odd because this normally works... I call Taco Bell and explain what happened and they send me a $5 off. Really I didn't even want anything. I just wanna know if they spoke to this immature kid and to give me a refund for the 5 layer burrito I never got.... None the less, Ive ruled this location out. Something similar happened here last year, and I think its just the staff in general.... All for a burrito..... Smh. read more

I understand that your employees can make mistakes but no need to act like an asshole when someone calls in to make a complaint about the wrong order. Kinda silly to make someone drive half an hour back to the store so they can have their $2 burrito added to the bag like it was supposed to be in the first place. read more

Taco Bell - Fast Food Near Me - Duluth, Georgia

I haven't been to a Taco Bell in forever! So that being said... I had the beefy 5-layer burrito with a Mexican pizza. The burrito was thick and big! I was surprised, because the last time I was here (same location) my taco and burrito had less filling. So yes, I'm glad that they improved. The only thing that bothered me was that the tables were wobbly and the seats were dirty. The women's restroom was decent. So overall, the food was great! Will be back next time whenever I'm in the area. Also, the manager seemed to know all of his regulars. I thought that was pretty funny. But that was nice of him to recognize his customers. How nice. I came here in between 2 to 3 pm and it wasn't that busy which was nice. Yea. read more

Taco Bell - Inside - Fast Food Near Me - Duluth, Georgia

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They didnt get my order right and the drive thru worker was horrible at customer service. I wouldnt even dare to go to the bathroom because its just not it. I wanted my burrito read more

Extremely long wait time in drive through. This used to be my favorite location but waiting for an hour for drive through pick up is ridiculous. The drive through for the evening shit has been this way for the greater part of a year. When will management step up and hire new people? I do not recommend this place to anyone. Most of the Taco Bell's I have been to have been great but this one, I would suggest you drive a little farther to go to the Indian trail Lilburn location or to the John's creek location! read more

Terrible service and attitude. Had to wait in drive thru line for about 40 min. And when its my turn to order, she would yell thru the intercom telling me to hold on when i didnt even rush her. Its suppose to be simple and steady pace fast food. Whats with the attitude and the long delay? read more

If I could give negative stars, I would!!!! Waited 20 minutes to finally pull up to the speaker to wait 20 MORE min!!!!! No apology for the wait or any kind of explanation..... after 40 min of waiting to place an order...they were out of steak and chicken.... I've never had a good experience at this location... There was literally only ONE car at the window!!!! Y'all can't multitask and serve more than one car at a time but yet, y'all want higher pay?!!!!! No body has high expectations at any fast food establishment but this is absolutely ridiculous!!!!! Im currently still waiting in drive thru as I'm typing... it's been 50 minutes!!!! Extremely poor management!!!!! read more

Closed at 10:24 on a Monday night after we waited in line for five minutes. Supposed to be open until 3:00 am. Workers definitely just wanted to go home. read more

This review is based on speed of service on Thursday evening around 9:30 PM in the drive thru. The food was fine, but the line took about 15 minutes to get through after ordering. This is way too slow for fast food. I am not sure if this Taco Bell is under staffed or what caused the delay. The food was hot and fresh, but I would not come back because of the time it took to get the food. The service from the cashier was not bad either. But after doing dress stuff down the street for about 2 hours, I just wanted to grab food with my bridesmaids and head home. read more

Never have had a good experience with this Taco Bell. I have sat in the drive through for 10 minutes just to get to the ordering screen for them to say they are closing early 3 times!! Maybe would understand if this was at their closing but at 8 pm?? Also ordered off the app multiple times just to have my order canceled. Unreliable and utterly disappointing. read more

horrible service will not return. she was horrible and didn't give us fire sauce and had a bad attitude and mumbled and again didn't give us fucking fire sauce i'm very upset. read more

Workers ignore you at night like you don't exist. I came 2 hrs before closing. If you don't wanna work night shift don't sign up for it. Did not get food read more

Avoid this location if you can. I waited for over 30 minutes for a six dollars online order is not the first time avoid this location if you can. read more

Drive thru worker was very nice so I'll give them 1 star for that. Soft taco supreme and beefy 5 layer were missing half their ingredients. They also forgot one of our tacos. Just poor quality and no attention to detail. read more

Cheese was stale and meat was none existent!! Once I got to the tomatoes well that's the end of my meal and my money as far as Taco Bell goes! I won't be ordering from this location again. When you take the lid off the meal it even has a odd odor nothing I've ever experienced before. Beyond words I am not only still hungry, but SOL on my money I spent. Make it a lesson that if it's not able to be salvaged or used within reason just say " We are currently unavailable to prepare the selected meal due to lack of ingredients." I surely will be calling 1800 on the back of the receipt. Try me again! read more

Taco Bell - Nacho Nachos BellGrande Combo gone wrong! - Fast Food Near Me - Duluth, Georgia

I ordered two crunch wrap supreme, one was ok but they forgot the meat to my other wrap. Wtf taco bell read more

Taco Bell - Fast Food Near Me - Duluth, Georgia

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Stopped here for a quick lunch. Had a cheese quesadilla and ended up with a piece of plastic in my quesadilla. And of course my order was thru the drive through and it wasn't discovered till we got back to the hotel. So pick another Taco Bell to eat at! read more

Taco Bell - This plastic was in our cheese quesadilla - Fast Food Near Me - Duluth, Georgia

Closed a hour before the scheduled time! I wouldn't recommend coming here on a late night read more

Taco Bell - the outside of a taco bell store - Fast Food Near Me - Duluth, Georgia

Incredibly slow and either the employees are very overwhelmed, short-staffed, not very smart, or just do not give a shit anymore. I was sitting at the drive thru window for about 25 mins for three times, they made it and gave it to someone else. Then they didn't even know what it was and had to come to the parking lot to check with me twice. Had to sit and wait all over again for three items. Do not come here, especially if you're in even the mildest time crunch. Seriously over a half hour. read more

Carve out 45 minutes for a trip to this Taco Bell. Had enough gas when I started in the drive thru line, now I'm stuck in between the order window and the pay window for the rest of eternity. Cars are literally leapfrogging over my car and probably eating my cheesy bean and rice burritos as I write. read more

It says this location is open until 1.30 A.M. and it's 12:18 and they said they're closed. Change your hours and don't advertise open late, if you're not open late. read more

A drive thru is supposed to be a quick stop to get food. Every single time I come here, it takes 30 minutes just to order and then another 30 minutes to get the food & most of the time, it is wrong. Taco Bell is hiring all the wrong people to work here. read more

Ordered ALOT of food and not only was it quick but the service was great! Food was good I mean it's Taco Bell

If I could give a 0 I would me and my woman went there at 2:30 AM last night when they said that they close at 3o'clock I honestly wasn't gonna order that much of a menu regardless of how much I ordered it wouldn't of mattered if the people that were in there just did their job I asked multiple times can I get this can I get that I said hello three or four times no response I love driving to the window where I saw the lady we actually made eye contact and she continue to act like I was not there even though they had 30 more minutes to do the job that's all I'm asking is for them to do their job after making contact with the woman I figured that maybe she would actually do her job and accept my order come to find out she didn't feel like doing anything If you see a Black SUV volts wagon or a white Hyundai sedan be prepared to not get your order placed even if it's still open it's very unfortunate it's happened a couple of times at this location if you really want Taco Bell I would go somewhere else because this one is not it are usually don't make reviews on yelp about these sorts of things but honestly it's just a waste of time and honestly when you get your food as well as not good we missed things that you've ordered the things that you have ordered have exactly the opposite on most of what you asked for Half of them have an attitude they asked me to send a review and I'll give me free food to make them look better but at the same time they're not even holding up to the end of the deal so yeah the majority of the comments that are actually probably five star are them actually just asking you to do it so they look better is the most honest, you'll see about this Taco Bell hopefully we can make this Taco Bell better place and honestly generated more revenue because I don't know why I couldn't it's on Pleasant Hill it's probably the best place to put a Taco Bell unfortunately we got dumbasses work and they're losing your money read more