Elijah Johnson was an absolute fun time on the drive thru mic. funny and witty!!!! made the end of our night soooooo funny and great!! a keeper for sure! Reillys read more

Just stopped here to use restroom before ordering. As I was in there finishing up and washing my hands. There was a 300+ pound employee finishing up in the stall.. guess who didn't wash there hands before returning to work?. I won't be having tacobell today thats for sure. Absolutely disgusting. read more

3rd shift employees do not deserve to be employed . Rude inexperienced and they were under the influence of marijuana Order was wrong didnt get a receipt came back confronted them about the order they blamed it on us no accountability they did remake one item the second item i was charged for although did not get then had to pay for another item to substitute that item that I originally had to pay for Overall bad experience read more

I've never made a bad post, but ive also never had worse food. $40 of garbage in the garbage.

Good food and nice and amazing staff definitely would recommend stopping by if you hungry

Favored the drive thru over the customers in the store. I know they get timed in the drive thru, but we are all paying customers. Service was slow. Had to ask for cups for our order once we got it. I went to get a fork and the cup for forks was empty. I went to the counter and stood long enough my food was cold. The table next to us also had issues with the food and the man stood at the counter a long time to get that fixed. I get the drive thru is important, but so are the customers inside. read more

Short staff is not uncommon now a. Days, but watching 1 gentleman make all the orders while others stood by , some taking orders on drive thru, none worked as a Team- 4 tacos took 30 minminutes from time of us placing order on machine to receive our 4 tacos. The tacos were cold, and the young man had no time to even get Fire Sauce for us, while other customers also waiting on their orders . The table searing area was filthy, tables had food papers on them, floors unsewept. Very disappointed with Taco Bell read more

Taco Bell - Cold taco supreme after waiting 30 minutes for our order - Fast Food Near Me - Crossville, Tennessee

forgot one of my tacos and sat in the drive thru for almost 20 minutes also was out of the cinabons and I ordered 2 they replaced it with the new ones and only gave me 1 pack when I was paying for 2 12 pack cinabons read more

Wouldn't give me what I asked for and also gave me wrong stuff - stapled my bag closed so I couldn't easily check - rude when I asked them something and ignored me pressurizing me to move on thru the drive thru - inside is closed so you can't go inside and complain to the manager or even to just avoid the nasty people at the drive thru. No receipt required by law. Vicious old lade behind the kid at the drive thru window growling at me. Somebody needs to report this place to corporate!!!!!!!!!!!!!!!!!!!!!!!!!!!! There's another taco smell in crossville tn - advise try there as this one is a piece of $#!+ read more

Food value and quality and quantity has been dropping like a lead balloon for years now. Prices going up like a rocket quality and quantity dropping even faster. When I first started eating at Taco Bell many many years ago, the beef in the taco's was almost 3 times more than what is being served now. Also used to be a Taco Bell Grande Taco. Nope not now. Nachos now are a joke. Looks like the preparer's just don't give a dam about what they serve and they make it in a way a 5 year old would. Wait a minute, I think a actual 5 year old would make it better. Your prices are extremely too high for the value. Fire line of sauce's and food's should never ever include a creamy base ever. A few years ago you also discontinued tostadas, bad mistake. I used to many years ago, was able to purchase a 10 pack of tacos for less than $6.50 with sales tax included. And got almost 3x the meat. Now, it's a huge NO. You're looking at almost $20.00 for a 10 pack. Oh yeah, you to have 6,10 and 12 pack deals on tacos, where are any kind deals on any foods offered?? Cinatwist are a joke. They're like 75% air. I haven't touched that mess ever after 1 time. Learned my lesson the first time. read more

This face absolutely sucks. I waited in line with one car in front of me for 45 minutes, and then when I asked the worker at the window how long it was going to be he was being a smartass. And then I opened my food up to eat it and it's cold as shit and there is not even any chicken in my chicken quesadilla. I wouldn't spend my last10 motherfucking dollars on this shitty ass Taco Bell. read more

Great food, and I love how simple and quick they are inside or in the drive thru. Their employees are all super helpful and nice especially Grace P. read more

My favorite fast food in town! Fast & kind workers! Grace Potts was super sweet and quick with it! Put a smile on my face :)

I went in and place an order. It was very quiet in the store and there was only music playing in the kitchen. It didn't take too long to come out but when they called my name they forgot our drinks. I went up there to ask for our cups and in the time we waited my kids had already finished their meal. I had made eye contact with three different workers while standing at the counter. Then when they called another name I finally got our cups. There was also this girl Carly or Carlene who didn't seem to be working and was just running around speaking very loudly and play fighting with another worker who could've easily helped me and grabbed my cups. I will never be coming back to this Taco Bell. The customer service was very disappointing. read more

they messed my order up and i called to try to get it dealt with and they literally hung up on me????

The dining area is always closed, and they rarely accept mobile orders. The food usually has to be made again because they get the order wrong. read more

Food is hit or miss depending on if they've made it fresh, have received soggy tacos on many occasions I'd say I in about 4 times the food here is decent and that's if they can manage to get your order correct. Not recommended read more

Strike 1 was no face-to-face ordering, must use kiosks. Ordered 2 Classic Combos. Tacos had about 1 teaspoon of meat, sprinkle of cheese, lots of lettuce. when I asked about lack of meat, manager informed me she had made them herself, and they had exactly what they are told to use. Beef burritos had beans and cheese, we saw no meat. Didn't bother to complain. Customer satisfaction is clearly not a priority here. We won't return. read more

Taco Bell - Where's the beef? - Fast Food Near Me - Crossville, Tennessee

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I've never had taco bell before and was always curious from the commercials so I decided to finally give it a try since my rotation mates wanted fast food. I ordered the doritos locos taco and absolutely hated it. My tummy was not a happy camper. There's something about fast food that upset my belly automatically. My rotation mates enjoyed their meals since they love fast food and eat it on a regular. Unfortunately, this chick prefers to spend her calories on better food. read more

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It has been about 10 years since we ate at Taco Bell. The food was the same. Robby the person who took our order was great and very helpful. read more

Clean place to eat. Cheap and delicious. I recommend getting the cravings box. The contents change depending on the new item out however its only $5 and comes with a drink. The only thing stopping a 5 star review is the staff in the back were cussing and jumping around which was not professional. read more

I don't remember the last time I got a correct order from this location of Taco Bell. Again today, my food is cold and hard, there are no straws or napkins, and my order is incorrect. We even repeated our order twice. I suppose thinking you'll give a restaurant a second (3rd, 4th...) chance to get it right isn't worth it. Won't be back! I'll take my business to the other location in town that seems to care about their product and their service. read more

This location is horrible about getting your order correct. I have to stop no matter how I order on the app, drive thru, or inside and pull everything out to make sure I have my whole order. The customer service is nonexistent. I was once told they would not help because I had ordered online. This by a manager and it turned out they had given my order to someone else! Definitely am driving out to Peavine Taco Bell now!!! read more

I have never been more disappointed we walked in ordered our food on the screen it took forever for someone to come to the register he didn't give us all our food or our receipt he was very rude and throw our whole bad of food down on the counter and gave my whole family a nasty look. read more

Wasn't an option for zero stars... We have given this Taco Bell's several tries over the past few months and unfortunately, every time is a disaster. The restaurant is always dirty. The customer service is always nonexistent. The food is mediocre at best. The staff is made of teenagers and the manager on duty may be a tad older. Our last experience there will be the last. My coworkers and I placed a mobile order from their app. The order was simple and easy.. no substitutions, straight from the menu. One of my coworkers took her lunch break to go pick up the order from the restaurant. When she arrived, all of our order, for 8 people, was shoved into one bag. The blast we ordered was melted by the time she got to the restaurant so she had them remake it. She stood waiting for someone to come to the front to help her for 10 minutes. When she got back to the office, we were unloading the food and realized the order was wrong. We called the restaurant and spoke to the manager on duty, she said " uhh i must have read the order wrong, but if you bring back your receipt we will make you the correct order." Much to our dismay, they had neglected to put a receipt in the bag. We explained that we were at work so we couldn't come back to pick up corrected food. She stated " I can't help you because I can't deliver any food." She also said she had no record of our transaction. After work, i went to the restaurant with my coworker to request a refund and the manager on duty told us that because it was a mobile order, she couldn't issue a refund and we would have to create a profile on the app to request a refund. Instead of being able to talk to someone from the app, they make you fill out a form and make you wait until the reach out/ contact you. This is no way to do business. read more

Great deal today, their computer was down and they gave me my stuff for free.. Thanks Taco Bell.. The food was awesome too by the way.

Superrrr slow ordered online but still took forever workers weren't even wearing a mask 99% of the time, and I was here a while. Peavine is where it's at if you want Taco Bell in Crossville. read more

They had me pull up to the parking lot because they were behind. I asked for no avocado ranch on the steak taco there was gobs of sauce on it. Then my 4 crunchy tacos were soggy they gave me no spoon for the pintos and cheese and I asked for mild sauce and got no sauce. I won't be going to this restaurant anymore read more

It's saying they are open at 7AM to 12am For the lobby and they lie about it it's not nice to To your customers it especially it will hurt you Business if you keeping doing this if you saying that you are open on your website then you should liar about it you should be don't be a liar don't be a liar don't be a liar don't be liar because of this I'm given you a negative 11150000000000000*********************************************** red star you have been Waned if you keeping doing this I'm going to report your business to headquarters I am going to give him five hundred times to act up right I'll post a video on youtube and yup you can see my video on YouTube DON'T BELIEVE WHAT THEY SAY ABOUT ME BECAUSE I have Asperger syndrome THE LIE ABOUT THE ROCKIES AND THE former manager was a good friend of mine and they lied about Asperger's syndrome is different for people some of them get mad easy and upset read more

I'm an employee of this store, and I want to explain ole Kyle's review. Before he wrote that and made the video he posted, he repeatedly cursed out me, my coworkers, and my manager. He then proceeded to pick up rocks from our landscaping and throw them at the windows in our store, forcing us to call the police. After cursing the memory of a former general manager that passed away a few years back, he finally left. Don't believe that kid, he's crazy. Live más! read more

Visited Taco Bell in Crossville for the first and last time. I used the online ordering for a box of tacos for my students. When I went to pick up my order, the employee told me the order had been canceled. Since I didn't cancel the order, I asked who or how it got canceled. The employee walked around asking other employees about the order and no one could provide an answer. I showed the printed order and again, no answer. After several minutes, I asked if they could make the order now. Again, all I get are blank stares and should shrugs. They finally agreed to fix my order. What should have taken a few minutes now has taken over half and hour. Basically, they slapped the tacos together and threw them in a box. I used the Taco Bell online complaint system to voice my issue. I have not received any reply of contact in over 1 month. They apparently do not care about customers, service, or fixing problems with their online ordering. read more

GINA THE MANAGER IS AWESOME! If she isn't the manager, why not!! The real manager hasn't been there for three months and she runs the whole place by herself with only 3 workers and still get the orders out right and as soon as possible AND with out the real manager ever there. GO MAINSTREET TACO BELL AND HANG IN THERE GUYS! You're doing the best you can with what you have. Thank you for my delicious food! FIVE STARS read more

The service was great. The employee at the window was very pleasant and handled everything I asked. Asked how my day was going and enter acted with me while getting my order complete. There wasn't a very long wait time and the food was hot and fresh read more

Last evening my wife picked up tacos for our dinner. Went to eat and they all were stuck to the papers that we could not eat as tacos. Will never buy food there again. read more

My lunch "hot spot". Service is always fast and everything always comes the way I ordered. Inside is always very nice and clean.

BEWARE! HIGH TURNOVER AND MISINFORMED INATTENTIVE STAFF!! I have gone there and gotten the apple pies several times. If they do not have them ready at the drive through, they tell you it will be about 5-6 min and to please pull around and park. I followed directions and waited over 23 minutes, I ended up going in and asking and she said ", I went outside and couldn't find you." First off, I was watching the front door since I was parked in front of it, and secondly, how could not find me. She was basically lying. I went there again about a month later and THE SAME THING HAPPENED, except after 15 min, I knew no one was remembering to bring me the apple pies. By the way, they are apple empanadas. It shows that the staff has no initiative and doesn't understand the importance of a basic order and/or appropriate wait times. read more

Cant even put enough meat on the tacos. They Make salad sandwiches but on tortia

I went to the drive through and was told that it was closed and to come inside if I wanted to place an order. I went inside and stood in line for 10 minutes while the cashier gossiped with two other customers at the head of the line. Meanwhile I see orders start to go flying out the window, turns out that while I was waiting, the drive through opened and they were filling orders while I was still waiting to place one. Complaining to the manager accomplished nothing as all I got was excuses about how hard her job was and that her employees were letting her down and were awful. I left without getting anything and will never go back. read more