The food is Taco Bell. I'm addicted. The staff is very overwhelmed but very attentive, friendly and polite. I want to encourage the employees and say WTG!!! It's a tough job doing fast food and they are doing their best!!!! KINDNESS GOES A LONG WAY!!! Let's be kind and respectful. Realize they are serving YOU. They don't have to. Any problems? Give them a call. They will do anything within reason to fix your order. Give love read more

I don't want to keep dissecting my food to remove my sour cream myself. Shit is nasty. read more

Taco Bell - Fast Food Near Me - Cedar Rapids, Iowa

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Very disappointed with my experience at this Taco Bell. When I tried to order a Quesorito, the staff repeatedly responded that all they had were hard and soft shell tacos--no explanation, no effort to help, just the same line over and over. This visit was 45 minutes before closing, yet the staff appeared to be shutting off lights and clearly rushing to close early. The customer service was not friendly, and it's frustrating that the full menu isn't available during posted business hours. The menu should remain available until closing time. Unfortunately, this has been a recurring issue, and I'm always disappointed when I visit this location. read more

There is no service here any longer but they do have computer screens that you put in your own orders with. Employees avoid eye contact at all cost so they don't have to help or answer questions. The next thing you know you will be filling your own orders. read more

First this is a Taco Bell. Not much to expect but this location was the worst one I've been to. Ordered a bean burrito with beef. 2 regular tacos and nachos. Paid for it according to receipt but no beef in the burrito. The nachos were crumbs not chips. Once I got to the tacos I found out why no beef on burrito. It was just beef sauce. WTF is that? read more

Absolute worst customer service. Went inside and ordered. 15 cars went thru drive thru and got their food after I ordered. They won't even look at you while you're inside. Terrible. Wish I could give 0. read more

Taco Bell - Fast Food Near Me - Cedar Rapids, Iowa

the Taco Bell in my home town never gets my order right this one is not in my home town, best Taco Bell I've ever had

WORST Taco Bell in Cedar Rapids. is often out of the entire menu. poor management if stock is constantly not ordered.

Got a crunch wrap supreme half was beans and meat other half was sour cream lettuce and tomato's no justice no peace read more

Taco Bell - Got a crunch wrap supreme half was beans and meat other half was sour cream lettuce and tomato's no justice no peace... - Fast Food Near Me - Cedar Rapids, Iowa

Perfect food at 2 in the morning. The drive through was open and I was relieved. The line was long and people were acting a fool. Once I reached the window the gal was super friendly. She deserves a raise for dealing with terrible people at 2 in the morning. I will go back when the situation arises. read more

Great late night service The girls are so funny and really care about their jobs I will continue going only to this store. read more

Piss poor service don't even acknowledge you when you walk in and then talk about their own problems for about 10 minutes. Then when you think you can order oh no theirstill talking to somebody else on their headset. Don't go there hungry read more

I Ordered large nacho fries, and 3 Doritos locos tacos supremes, ended up receiving NO fries, only the cheese sauce, and then come to find out my Dorito tacos were PLAIN tacos no Dorito shell, with only meat and lettuce, just disappointed please learn from this it's extremely frustrating spending extra money for extra things and receiving back absolutely nothing I asked for. read more

Was very un happy to receive this since it was cold and smooshed to the point it was getting meat and juice in the bag and ruining other food, very disappointed, and they forgot my drink. read more

Taco Bell - Soft shell taco - Fast Food Near Me - Cedar Rapids, Iowa

this Taco Bell was absolutely the worst one ive ever visited. The manager, and the people working were extremely rude, and started cussing at me. They did not have the correct item for my DoorDash order. I'm on the phone with the DoorDash driver as they are screaming at him and i to "cancel the f******g order". I hope these workers get fired. read more

I went here this week and was super disappointed to find that they don't sell Pizza Hut food anymore. That was the only reason I ever went to this place. The personal pan pizzas were just what the doctor ordered when my arteries felt like they were flowing a little too freely. read more

Food just tossed in the box. Service was horrible had to tell him 4 times I wanted a box and 2 tacos. Who ever was taking the order had a snarky attitude. On top of that the order was wrong and missing the sauce, I wish I could give this place a 0. read more

only ordered a baja blast and waited for 10 minutes while they sat around doing nothing. only received half the drink. as in the cup was literally half full. will not be coming here again. read more

The worst!!!! Terrible service and got our order completely wrong and wouldn't fix it. Don't go here. Had to give one star but didn't want to. read more

Fast service. Went for lunch. Had a weird order #keto. They made it perfectly. Food was hot and service was good. Place was clean. Only complaint is the unsweet tea didn't have a cap and sprayed a little as I put it in my cup. Overall a great Taco Bell. read more

There were 4 customers parked along with myself ahead of the drive-thru waiting for our food for over 30 minutes (meanwhile no other cars going through the drive-thru) and as we waited we saw wrong orders being brought out to the wrong customers, us being one of those customers. The wrong order was brought out to us 3 times, yes...3 times. I watched a couple customers who decided to just leave and so did we. read more

I went to the drive thru but the line was quite backed up. I thought I'd go inside and eat since I went to a restaurant last night and places were open. As I approached the door a woman started throwing her hands around and yelling. I wasn't sure what was going on and I opened the door. You would have thought I was a leper as she frantically told me to leave and that they were closed. I didn't mind them being closed, but her frantic, raising of voice and honestly obnoxious behavior was a bit unpleasant. I started leaving and told her I was going to get her a good review. She didn't like that. After I was 60' away her co-worker took the time to start telling me what I can and can't do due to covid. Seemed like they were acting for a bad high school drama play. Oh well. I just won't go there again. read more

This location has a lot of issues. We had drive through and should have gone inside. We ordered a lot and got some of the cinnabon delights and the cap n' crunch delights. They were both black in color. I thought that was strange as the pics show the cap n' crunch being colorful. They all were flattened like you used your thumb to squish the centers of each one. I know why after eating them. They were trying to squeeze out the oil before bagging them. They were left in the oil probably 5x their normal cook time. The "speckled" covering was black, hard, dried, salt like texture. The delights were FULL of oil. They exploded in your mouth all the oil that was trapped inside them. I would guess around 3 tablespoons of oil in each one. Eating 5 large grapes at one time has about the same amount of oil liquid each delight had. Total garbage. I stepped on one on the ground and it made an oil puddle stain/ring about 7" in size. They had to be 99% oil. We also ordered the devil loaded grillers on a different day. 1 of each level. (mild chipotle, hot habanero, fiery ghost pepper.) They are all wrapped in the same white paper as the bean burritos. There is no way to tell them apart from a regular bean burrito. We were told the "hot one" was in 1 bag and the other 2 were in the other bag. That was completely WRONG. This meant a 6 year old got the ghost pepper griller and a bean burrito. He doesn't like spicy foods but was willing to try the mild chipotle. Instead he got the hottest one. There will be no way he will ever eat anything hot again. I don't mind spicy foods but this griller was very hot even for me. I can only imagine the burning pain a young child went through. Taco Bell needs to properly label the grillers so dangers like this don't happen. Having a crying kid from the burning stresses the whole family. Even after a half gallon of milk his burning hadn't stopped. Bread made it worse for him and water did very little. After multiple vomiting (probably from involuntary body reaction to expel the spice) we made him a sliced cheese sandwich and let him have some popsicles. He probably will never eat taco bell again after this. The other issues are normal problems. Hard shell tacos are limp and soggy and/or have split shells at the bend. Those pale in comparison to the oil filled deserts and no-labeled, wrong bagged spicy items. Drive through times average about 20 minutes for small orders. If it's busy plan on 45min-1 hour. No joke. You cannot go to this location for a lunch or dinner break because you will spend that long just waiting in line. In the resent past I ordered 2 Grande meals and 2 bean burritos and it took 56 minutes. I was inside with a to-go order. There was only 1 other customer inside. After my order drive through started getting busy. After 50 min an angry drive through customer came inside screaming at the workers because of the delay and they told him they were busy because of "my" large order. It doesn't take an hour to make 20 tacos. That is poor work. Drive through had 9 cars waiting by that point with new arrivals just turning around and leaving. I cannot guess as to how they managed to take so long but not provide any orders to anyone in that time frame. My order of 20 tacos (grande has 10 tacos in each order) and 2 burritos must have been the first time this location has ever seen an order so tremendously huge that it shut down the location for an hour to figure out how to make them. kudos (sarcasm) to the employees telling the extremely irate customer that is hitting their counter repeatedly and yelling vulgarities that it is my fault no one is getting served. That just makes for a lovely interaction. Maybe they should concentrate on how/why it takes so long and not blame the customer for an order. read more

Let's start with the good first. Okay I love that I can get Pizza Hut on the go! So awesome!!! The front of house crew is terrific! Every one of them is so nice and always ask how you're doing before taking your order. The downside, the kitchen doesn't seem to care at all. My breadsticks almost never have adequate seasoning on them (I even had a batch recently with NONE) and the pizza is frequently either underdone or overdone. I have a 10 month old, so I'm not really looking to go inside after seeing that my food isn't looking so good. I love the people, I'm just usually disappointed in the quality of the food. I keep going back though, because the customer service is so much better than any other fast food place I've ever been. read more

It's Taco Bell / Pizza Hut. We are not talking about a place where the amuse-bouches are brought on a golden spoon. You came here for some fast food. Best thing about this place is the staff is 100% awesome!!! Very nice and always smiling. read more

Taco Bell at 555 33rd Ave SW customer service really sucks from the drive thru girl Courtney to the assistant manager. I only ordered one thing not complicated at all. The whole experience turned into having receiving attitude and talking like they need new jobs. You don't like where you work get another job very simple. Very rude people and very poor service. read more