I am going to share a story with the internet. After hearing it, Shane Stewart himself said "I do…read morenot know what you are talking about." Don't worry, Shane, I will help you understand why your company failed me! :) 1. A gas fire started at my dwelling. I did not have a fire extinguisher, and it burned my dwelling to the point I could not live in it. 2. State Farm collectively left me in limbo for two days; I did not know if I should stay in a hotel or go to my parent's house, which is four hours away. They changed their mind several times. 3. I was told by Shane's office on the first day to keep my receipts and stay in a hotel. 4. On the morning of the second day, I called phone number 844-458-4300. Shane's office supplied me with this number. The representative, Ben, told me they would not pay for me to stay in a hotel. 5. Right after #4, I called phone number 972-600-1816. Shane's office supplied me with this number. The claims adjuster, Sage, told me the city (not any around Marble Falls) would need to declare it unlivable. 6. Right after #5, I called that city. They had no idea what I was talking about. SAGE LIED TO MY FACE! 7. I went to an office in that town to try to get help. The person there actually helped me, and I got everything resolved by them. I ended up showing the damage through an app on the phone. 8. Shane sends an email to my parents (which I did not give him permission to send it to my dad but rather my mom only) saying I need to calm down basically. No Shane, we are going to have a little accountability. I put photos in here so people can see that there was NO WAY I could live there. To keep me in limbo for two days without being able to answer a single question is ridiculous, in my opinion. Furthermore, I think they should pay me a salary because I made them do their job. In my opinion, Ludicrous and Jake were not there for me. From what I can tell, Shane does not care about this indisputable fact! Please do not throw me in jail, King Shane Stewart of the Highland Lakes!

I have been insured by State Farm for most of the last 30 years. My previous agent, for most of…read morethat time had always treated me with dignity and respect. Now, I am in Texas with another agent SHANE STEWART and I don't even have the words to express my sincere thankfulness for his ABOVE AND BEYOND attention to someone insignificant as me. I wish I could give him, his wife Kara, and their staff 10 's, and let Shane know that the way he runs his business, IS FAR BEYOND anything that I ever expected from an insurance agent. I am so grateful for your support and integrity. WOW! Thank you so much Mr. Stewart for caring about the small things and treating them as they are as much important to you as the big things. There are not many like you. Thank you again, for being my State Farm agent.

I just had my annual phone call with my agent Yari Villarreal she calls me every year to see how I…read moream doing this year. My homeowners insurance did go up and I did had some questions. She is part of Brent Allen State Farm in Liberty Hill. And I live in ROUND Rock but she always gives me the best customer service like if I was living right next to their office. In the world of Insurance, Customer Service is very rare especially when an insurance agent calls you up once a year when your policy renews and says, do you have any questions? Yari took the time to explain all three of my policies in detail with me, my homeowners, my umbrella, and my car insurance, although there was a slight increase on all three but with inflation what isn't going up. What was exceptional? Is she took the time to go over my policy in detail line by line answering my question from the annual statement that I received in the mail, the week before. She answered questions on liability, deductible replacement value versus current value. Total home coverage. I mean everything I talked about what if the tree fell down? What if the fence fell down? What if I had a bad storm? she explained everything what if I had water damage I mean in detail what was covered by my insurance policy. She was very pleasant and kind and patient because we went over all three policies. I think it's very rare when you find an insurance agent who takes the time to call YOU!! and talk to YOU!! about your policy! That is a sign of a really good agent and good leadership. I may live in ROUND ROCK and Yari, office is in liberty Hill, but I get first class service whenever I call them. My last insurance agent I was with them for 12 years and they never ever called me once, until I called them to cancel. Then they started to call me. It was to late because I was going to Brent Alan State Farm. The best move I made was having Yari as my insurance agent and being covered by State Farm . I hope I never need them to cover my house, but I know that if I do, Yari has my back . Thank you, State Farm, and Thank You , Yari Villarreal.

Julie was amazing she helped me with my car title which made my first time experience fast…read moreefficient! This location is in Cedar Park which opens at 8am.

Due to my heart condition, my Cardiologist wrote me the recommendation to get a handicap license…read moreplate. I was under the impression I'd have to take the long drive to Georgetown to get it. I was mistaken. I can get it here locally at the tax office. So I pulled in one weekday the parking wasn't that bad. I walked into the lobby and that's where the confusion is because the doors are not labeled well. Plus, I was expecting to go into an office as opposed to a large waiting room. Now, once inside the waiting room, they have the big signs saying take the number. Another sign where you need to login. Then you take a seat and wait. Now I made the mistake of coming mid morning which was a little busy. My wait was about 30 minutes. So I walked over to the desk, set up for one of the people taking care of you. I handed them the letter from my doctor. She asked me a few questions. And then said my total was 50 Cent. I repeated you want 50 Cent, she said yes 50 Cent. I ask again it's only $.50 right like two quarters and she said yes, and she was laughing at this point. I have never been to a government building and paid this cheaply before. Once the money was exchanged, she handed me my new plates and asked if I was going to change them in the parking lot or at a later time. Since my neighbor was going to change them for me, I said a later time. So she explained where I can drop off my old plates. Handed me a packet of paper papers that have instructions on them. Then she told me have a nice day and I left. That was extremely easy

Mr. Fortenberry did not have to give me the time and day, but he did without once looking at the…read moretime spent talking on mine and my family's concerns. Without skipping a beat he was forthcoming coming with great advice and had an absolute care for any outcome I would take in the future with my affairs . I look forward to trusting my legalities to Tom and his team. SG

We attended the seminar and visited for the free consultation. Tom took our information and fee…read moreand then began the circus. We were leaving our estate to recognized charities and so asked for time to contact them as to the specific wording of the bequest. Once we had collected that information we forwarded it to the legal assistant to draft the documents. The first draft completely ignored the charities required wording. Second one was produced weeks later, still not accurate and missing pertinent information on the people selected for our Powers of Attorney, This required a phone consultation with a staff attorney. Another draft was produced with minor typos. Two months later we were able to sign the documents. We did not expect to have to proof read all the documents to be sure they were using the correct legal designations or to check for omissions and simple typos. We found the office to be unprofessional in its' work product and timeliness of producing documents (over two months from start to finish).

Matt with Milks CPA is a trusted, conscientious accountant. I highly recommended his services.read more

Seem to do an ok average job on the investment side,other than that not good on follow through on…read moreother issues. Then when you go to discuss or question they want to kindly tell you "perhaps this is not the best place for you client to do business with " OUCH!

When I found myself in unchartered waters, Natalie Wallace Bennett took the time to really listen,…read moreexplain the legalities in terms I could understand, and then help me navigate the situation. She was kind, compassionate, and straightforward, and I was able to trust that she was guiding me in the right direction. I would highly recommend Ms. Bennett to anyone caught in a family law situation!

I have been a public servant for over four decades and have worked with many great attorneys…read more Natalie Bennett is one of the most compasionate, caring and professional attorneys I have ever seen. I have known many of her clients whom have all raved of her performance representing them. She fights for her clients to the very end. She is a great person of great integrity. I respect her as a good person and a great professional. Five star rating out of five!

We have been doing our taxes here for the past 4 years and they are always professional with…read moreexcellent service.

Need a CPA, better check elsewhere. This is one or at least​ in my​ case, one of the worst CPA's in…read morethe area. Basically and simply greedy and wanting to do the least amount of work possible to get their paycheck. I literally had never used a CPA before ​and expressed this before coming into office. I was promised I would be taken care of, informed through the ​process and I can tell you, I was basically "taken" advantage of. I met Brandon (whose​ initials are a ​representation of the office) and tried to ask him questions during our less than​ 5-minute​ meeting that was rushed. From the get-go​, the documents I was told to have prepared for the meeting were insufficient and Brandon requested more items. Which was fine but remember I am new to utilizing a CPA and relying on Brandon's office to help me prior to our meeting, which was simply emailed me a form of documents to bring which I had, but obviously the doc they sent was not updated. Next was just the overall customer experience... During my 5 minutes, ​Brandon maybe said 5 words, "hmmm", "oh" and "nodded" at the docs I did bring in. Literally still no explanation of anything, from what I need to do from the customer side of things...this continued throughout the rest of experience I encountered for this meeting and the duration of​ months I worked with the office. I never directly spoke with Brandon again, just got sent on my way and told to bring more documents. I should have cut ties immediately and took my service elsewhere but I just thought, maybe I just drop docs off and that's how a CPA works. Far from the truth as you are paying them to advise and work with you on your taxes... Advise from a professional standpoint better than me using FREE to $50 TurboTax​. Hence, why you hear​ people say I can't advise on that, it's recommended you get a "tax professional". I tried to ask to come in the ​office to figure out what was actually going on ​if I was actually doing what I needed, and had questions and was deflected through email over and over again and did not feel any value as a client. "...Therefore, we are not responsible. Please take your business elsewhere." The last sentence written in an email to an error I literally figured would be minuscule ended our relationship. Please don't always believe the website of a company, as BKM has great marketing, not customer service. Visit their website today and you will see what I mean. http://brandonkmoorecpa.com See "Our Commitment", "Our Goal", "We Offer" sections I really hope they consider addressing issues of being more involved with their clients. If my case is unique, I'd reply treat every client the same and your business will reflect your actions.