We have been Germania customers for over 35 years, we have been through 3 agents retiring from the…read morebusiness and now Dean Smith has retired as well....So, Will Sneed with Pratus Insurance has taken his place and I have to say I am extremely impressed with the customer service I am receiving! It's like we're old friends- he listened to some unique needs we had, he researched the situation, presented us with what Germania looked like and then listened to my concerns with that, picked up the phone and called the underwriter to make sure they understood and we ended up with better results. Because he took the time to listen to me, and be my voice to Germania, I am still a Germania client and I am proudly a Pratus Insurance client!! Thanks Will- well done!

After moving to Burnet this past month, our auto insurance was coming up for renewal and was…read moreexcited to be able to do business with a local agent, so I chose one, Dean Smith Insurance. I spoke with Rebecca in his office and as she was taking lunch and needed to call me back, I emailed her with details so she could work on my quote when she got back. She called, I told her I emailed her and she said she would contact me if she had any more questions. She did email me with a few questions, I replied before 3:00 pm that same day. I have not heard back from her since, and it has been two full business days since I first called her.

Mr. Fortenberry did not have to give me the time and day, but he did without once looking at the…read moretime spent talking on mine and my family's concerns. Without skipping a beat he was forthcoming coming with great advice and had an absolute care for any outcome I would take in the future with my affairs . I look forward to trusting my legalities to Tom and his team. SG

We attended the seminar and visited for the free consultation. Tom took our information and fee…read moreand then began the circus. We were leaving our estate to recognized charities and so asked for time to contact them as to the specific wording of the bequest. Once we had collected that information we forwarded it to the legal assistant to draft the documents. The first draft completely ignored the charities required wording. Second one was produced weeks later, still not accurate and missing pertinent information on the people selected for our Powers of Attorney, This required a phone consultation with a staff attorney. Another draft was produced with minor typos. Two months later we were able to sign the documents. We did not expect to have to proof read all the documents to be sure they were using the correct legal designations or to check for omissions and simple typos. We found the office to be unprofessional in its' work product and timeliness of producing documents (over two months from start to finish).

We could not of been more amazed by the understanding of book keeping that this company has!! We…read morecame in for a quick books training and set up which was only a few hours that felt like only a few minutes do to how interactive the process is. Each step was walked through with us for just our needs and let us focus on what matters most to us and our business. Anyone we meet that needs book keeping done will be recommended here to Friday's Girl. A+++

Melissa is amazing to work with! She set up our books for…read moretwo different companies for husband and me. Everything she did was meticulous.She organized all the accounting for the companies,profit loss and balance sheets,she works hand in hand with accountants,she organized all my clients so I can send info out to them monthly. She is a life -saver!! I have to tell you that she is very reasonable and worth every dollar that you spend! She is a golden nugget for your business!

I am doing my taxes in this business for a long time, they handled my situations and thank youread more

Seem to do an ok average job on the investment side,other than that not good on follow through on…read moreother issues. Then when you go to discuss or question they want to kindly tell you "perhaps this is not the best place for you client to do business with " OUCH!

I had a great experience working with SPM Dispute Resolutions. From start to finish, their team was…read moreprofessional, knowledgeable, and incredibly responsive. They took the time to clearly explain the process, answer all of my questions, and made what could have been a stressful situation feel manageable and straightforward. What really stood out was their attention to detail and commitment to getting results. They handled everything efficiently and kept me informed every step of the way. It's clear they genuinely care about their clients and take pride in their work. If you're looking for a reliable and trustworthy dispute resolution service, I highly recommend SPM Dispute Resolutions. I wouldn't hesitate to use them again in the future!

When I found myself in unchartered waters, Natalie Wallace Bennett took the time to really listen,…read moreexplain the legalities in terms I could understand, and then help me navigate the situation. She was kind, compassionate, and straightforward, and I was able to trust that she was guiding me in the right direction. I would highly recommend Ms. Bennett to anyone caught in a family law situation!

I have been a public servant for over four decades and have worked with many great attorneys…read more Natalie Bennett is one of the most compasionate, caring and professional attorneys I have ever seen. I have known many of her clients whom have all raved of her performance representing them. She fights for her clients to the very end. She is a great person of great integrity. I respect her as a good person and a great professional. Five star rating out of five!