My husband and I had a corporate move last year from Dallas to Austin, TX and sold a house so we…read moresought professional help with taxes due to the complexity. Round Rock Tax Center exceeds expectations Note that this company is not affiliated with Roni Deutch any longer. We met with "Dee Marshall" at this tax office and were delighted with her service! She asked great questions, offered good advice, sought specific paperwork, and helped us very well. We were made comfortable, given cold water for our thirst, and Dee spent adequate time with us at our meetings together. Since we did not bring all the paperwork we needed, we had to return to visit with her several times and she was patient with us. She provided us with an amortization schedule for home we still own so taxes in the upcoming year will be easier. We did not feel rushed in our meetings with her. Finally, at our third meeting together, she went over all line items, answered all our questions, gave us an organized folder with copies of what she electronically sent on our behalf, and spent time with us talking about what our taxes could potentially be next year. We have had our taxes done professionally at other businesses, however, Round Rock Tax Center went above our expectations. This is what we call "superlative customer service." We encourage others to support this fine business. We will be back with next year's taxes.

Do you need someone that know the "in's and out's" of taxes? Do you need someone who will actually…read morecall you back same day when you leave a message or send an email? Then, Ty and Lei are the people for you!! My husband and I used them last year and this year. We knew we could not use the "Turbo Tax" anymore, as we were a little more complicated and also, wanted a "live" person to talk to! Ty is great! He is very friendly! We called him and asked him many questions! We did 'shop around" and other places charge a LOT more for doing the same services (and sometimes not as nice). We will keep trusting Ty and Round Rock Tax Center for future tax services! Thanks so much!

We've trusted Mary with our taxes for many years now, and I can say without hesitation she's the…read morebest decision we ever made when it comes to our finances. Year after year she keeps everything organized, accurate, and stress-free. She catches things we would have never thought of, explains everything clearly and always makes sure we understand what's happening and why. We've never once felt rushed or confused -- she takes the time to do it right. What really stands out is her consistency and integrity. She has never steered us wrong, and we have complete confidence in her guidance. Mary is professional, knowledgeable, and genuinely great to work with. If you want someone you can actually trust with your taxes, Mary is it. We wouldn't go anywhere else.

I couldn't be more pleased with their service. As a busy business owner, I was overwhelmed with…read morerunning my business and found it impossible to manage my own taxes. From the moment I reached out, Ariana was professional and efficient. She took the time to understand my business needs and that saved me time and money.

The best team! I have been using Diane for years and she is always good in getting back to me. I…read morehighly recommend this business!

Diane Fulmer, CPA in Round Rock filed our personal and business taxes. She has over 20 years…read moreexperience and was very patient while we gathered our documents. She made this an easy process and better yet I didn't have to read tax code. I would recommend her based on her knowledge and the fact that she went above and beyond by also filling out our franchise taxes at no additional cost.

Ellen claims she doesn't treat everyone poorly, only me, but my experience with this CPA has been…read moreanything but enjoyable. I reached out at the very beginning of 2023 for her help to sort through some previous issues with my tax filing a previous year and to catch up my taxes for 2021 and 2022 because I was behind. I expressed to her how important it was that I got the finance stuff under control and it was something I needed to take care of ASAP so I could move through 2023 with better tools. She ensured me she would take care of me so I agreed to work with her. Come April, she barely finished my 2021 taxes and said she was filing an extension for my 2022 taxes. Needless to say, my taxes were filed ON October 15th, which she blamed me for, for not signing the paperwork as soon as she finished it at the end of September, but I just wanted to be able to look over what she did before I submitted which I believe is fair. She said she was setting me up with a payment plan, but my payment plan was never submitted even though she told me it was. She also suggested I file as an s-corp and mentioned this multiple times and I said, "ok, just let me know what you need from me." but nothing ever came of that so I'm sure I'm paying more in self-employment taxes than I need to. I owe the government money for multiple tax years and I received a menacing letter from the IRS to which she responded, "It's not a big deal. That's just a scare tactic." But, it very much IS a big deal to me, my bank account, my business, my goals, etc. Also, it took me texting 3 weeks in a row trying to get ahold of her to ask about these letters from the IRS. I finally got fed up and asked if I needed to find a new CPA so she finally responded that she was recovering from surgery so she didn't respond even though the read receipts showed she saw my texts immediately after I sent them. I specifically asked her if she was familiar with Profit First because I wanted to use that model of accounting and she said she did know it well and we should have a zoom meeting that she could charge me for to talk about it. I agreed thinking I would get the information I needed, but when we got on the call, she stated she actually didn't know anything about Profit First, but she did some googling prior to our talk and then just told me things that I already knew from reading the book. I wanted specific information regarding MY business and the way MY books were, but she just told me generic percentages that didn't even work for me. She repeatedly told me how much time she took out of her personal life to try to learn this just for me as if I owed her for doing her job which she actually lied to me about knowing. I also don't think an accountant learning about another form of accounting is something SO crazy for an accountant to do that it should be brought up over and over, but maybe that's just me. When this all finally came to a head with the IRS documents and her refusing to help me sort it out quickly because it was "no big deal," I asked if the way she was treating me was typical and she then told me no, that it was just me and I am one of the most uncooperative clients she has. (I expressed to her early on that my office days are always Mondays so that is when I can catch up to anything I have missed during the week as I'm out in the field most of the week.) So she would send me a text late on a Wednesday and then text repeatedly if I didn't respond immediately. Even though every time I asked for help, she would claim she was way too busy to respond to me. She always said she had SO many clients to help ,she just didn't have time for me and then if she needed a response from me about something, it had to be right that moment or I became the "difficult client." As a small business owner myself, I would NEVER call someone uncooperative because they didn't text me outside of business hours. And in my opinion, her choice to wait ALL YEAR to start my taxes isn't MY FAULT. If she would have been working on them when they were supposed to be done, she wouldn't have had to rush to get them done by October. My advice to you, if you're someone looking for an experienced CPA who cares about their clients and their money, DON'T HIRE ELLEN. You will lose progress you have made and then be even farther up the river without a paddle and you won't have any idea what to do and she won't care. Hire someone else.

Ellen is a kind person with a lot of experience. Once she gets going on the work, she is persistent…read moreand meticulous with the process. Having now sent in the tax forms, I have comfort that it was the best return I could have filed. Because she is busy, it is important to keep checking in to make sure things are still progressing; perhaps Ellen needs an assistant to help her, but that's beyond my purview. I trust Ellen and that counts for a lot.

This is a great place to get your taxes done. She's very nice, and does a great job plus is very…read morereasonably priced. I've been going to her for quite a few years now and she has always looked out for my best interest. Thanks MiMi

This was our second year doing our taxes with Mimi. Previously, we've tried other tax prep services…read moreas well as doing them on our own. Never again. We will be coming to Mimi for all of our tax services. She is wonderful. First of all, so accommodating. Mimi made time in her schedule to see us on a Sunday morning. Also, she's so fast. We were done within an hour. As for service, I would give more than 5 stars if possible. As she was working through our returns, she gave super helpful advice and suggestions. Her input is going to help us save money over the next year. And finally, her pricing was more than reasonable. We are so glad that we've found Mimi. Totally a hidden gem.

I wish I would have known about Kaya and LIfe's Just Taxing so much sooner. She is amazing, super…read moreknowledgeable, friendly, easy to talk to, understands every tax situation, puts your mind at ease and takes away all of the stress about anything having to do with taxes. Not only that, she helped me obtain a refund for the first time in years. I'm grateful for her friendly, speedy, and affordable service! Thank you Kaya!

Kaya with Life's Just Taxing is amazing. She has helped me with my personal and business taxes for…read moreseveral years. When she started my company was in real trouble. Now my tax problems are over and my company is doing better than ever. Highly recommend

Just a quick note to inform others: I recently had a very serious issue with this tax preparer, and…read moreneither she nor her company is CPA‑certified or registered. I'll be posting the full details soon, but I wanted to make sure people are aware of the situation and can make informed decisions.

I hate taxes and everything related to taxes…read more I am also very frustrated that when I go to hire knowledgeable tax professionals, they are often not as motivated as I am to fix help, or seem to just phone in really basic services Enter Lakshmi and Lakeline Tax Services: competent, knowledgeable, easy to speak to, and highly motivated to get you to a better place, not just now, but for your financial future. I have finally found the tax professional I have been looking for: I recommend Lakshmi without reservation, she has helped me tremendously