Working with them has been a nightmare. I am not one to write reviews, but I am going to write one about them to discourage previous renters from experiencing what we have. We are actually in the process of working the BBB along with a couple other renters at the complex to report them because they have handled our situation and several other people at the complex abysmally. Communication has been awful. We have sent multiple emails, called and left voicemails and almost never hear back.
Very long story short, they claimed they never received our notice to vacate and required us to pay two months rent plus a fee for extending our lease after the date we tried to get out of it. I had communicated via email with the office manager from the beginning that we planned on moving July 2018- they still claim they never received or notice. When we try to talk to them about it, we get no response. We have now been moved out for over a month, still have received no word regarding the walk through on our apartment, our deposit and anything else we have contacted them about.
Truly, I don't write reviews often, but please don't rent from them. You will be disappointed. read more