Very nice Kroger store in upscale toney Rockwall, Texas. Just one mile south of IH30 if you are…read moretravelling through east of Dallas area. The deli dept employees are very pleasant and helpful. The dept is clean and tidy, despite this being a popular store. Your choices can be rung up here, and nobody cares if you are nibbling in the aisles, just keep your receipt. There are customer tables & restrooms next to the kiosk Starbucks inside Krogers, if you want to eat there before more shopping.

THIS NEEDS IMMEDIATE ATTENTION!!! You never have enough handicap scooters and they are never…read morecharged up. You need someone specifically for this duty. Either you don't have enough help or they are incompetent! This has been an ongoing problem. In addition the carts are jammed in so tight at times that they are not accessible.

Derek is always so nice and helpful at the Rockwall Sprouts. I must have a specific creamer for my…read morecoffee due to a medical condition and he always goes above and beyond to help or find out how soon more creamer will arrive. Thank you Derek!!

I was shopping at SPROUT'S in Rockwall, Tx and the employee's are very helpful. One of the…read moreemployee's name Deric was so friendly & helpful with my shopping needs. We ended up laughing & talking, I forgot that I had been rushing all morning. Because of Deric's friendliness, I ended up relaxing while I was shopping and took my time instead of rushing around Sprout's. Thank you Deric for providing " EXCELLENT CUSTOMER SERVICE"! Diane McG.

I am writing to express my disappointment with the customer service experience my girlfriend and I…read morehad at Fresh by Brookshire's on the evening of [insert date], around 7:40 PM. Earlier that same day, I was informed by a staff member that the pizza department closed at 8:00 PM. Based on that information, we arrived at approximately 7:40 PM to order a pizza. When we approached the counter, the young lady working there told us they were closed. There was no greeting or explanation offered initially. I explained that I had been told the department closed at 8:00 PM. She responded that they closed at 7:45 PM. Since it was still before that time, I asked to speak with the manager. The night manager, Graham, came over. Unfortunately, his demeanor was unwelcoming and dismissive. He stated that they stop taking orders at 7:45 PM. By the time he spoke with us, it may have been around 7:42 PM, but we were already at the counter before that time. No attempt was made to accommodate us or to clarify the discrepancy in closing times. Instead, the interaction felt rushed and unfriendly. My frustration is not just about the pizza, but about: * Inconsistent information given to customers * Poor communication * Lack of basic customer service and courtesy from management If the pizza department stops taking orders earlier than the posted or communicated closing time, that should be clearly stated and consistently enforced. More importantly, customers should be treated with respect and professionalism. I plan to follow up directly with the store manager, as I believe this experience does not reflect the level of service Fresh by Brookshire's should stand for.

You better look at the dates of the food you buy because it will not always be Fresh (sometimes…read moreexpired) they will change the dates on old meats and mark it up in price so when you see things with 2 or 3 stickers that's why

Much better experience this morning. I wanted to give it another try and it definitely was better…read more Thank you to Monika, Gerson and Deidra. I joined for $10 and was able to get a really delicious almond butter smoothie with cacao for a chocolate taste! Found some very nice facial tallow cream, white willow tincture for pain and gluten free chocolate chip cookies. Thank you for being kind, offering help and being so knowledgeable. Most grateful! It was open and not crowded like my first visit. Spacious, stocked and clean!

Amazing store and inventory freshness quality experienced and knowledgeable staff…read more.. VICTORIA

My 7 year old daughter and I were followed around the store, being two of the few minorities in…read morerange I tried to be positive, and after spending over 150$ compared to those who came in and grabbed a couple of items you'd think I'd be treated with respect as a valued customer. NOPE, the self check-out clerk, (not even the person I checked out with as I went through the normal line due to having so many items) stopped us and asked if we had paid for our sodas. I checked the receipt as again I had worked with two other clerks who had taken care of such and verified I did. This was embarrassing, harassment, and terrifying for my daughter who spoke about the experience for days after. While all this occurred plenty of people continued to check out in the area she was supposed to be watching, where actual theft could have occurred due to her involvement in a situation that didn't concern her. This was on February 9th and the associates name was Daniela. I would have given two stars as it's a beautiful store but after reporting this to corporate the manager was supposed to contact me that same day . That never occurred, so to see them responding here is quite irritating .

Lately, everytime I purchase a premade fruit bowl, I am constantly noticing that the raspberries…read moreare moldy and the melons are too aged. Packaging says best through July 13 but it's only the 10th and things are already bad . Why are we packaging older fruit for purchase?

I Absolutely love Kroger's!!! They have a great wine…read moredepartment. The bakery has really good cheesecake and desserts. I love that during this whole pandemic they have managed to keep the shelves stocked!! Five stars for sure!!!

Although it's not listed on their main page or in any of the reviews they do sell has here, and…read morehave a small convenience store to boot. The pumps were clean and well maintained and the price of gas was average if you don't t have a Kroger card for the points.

Joe's is our go to for meats and tamales now that we've discovered them. Their food is delicious an…read morealways fresh. The service is amazing, everyone is so helpful and so nice. The ambiance is really cool and filled with unique retro toys and cools things to look at everywhere. I can't stress enough how sweet they are there!!

Tiny little meat market, grocery store and Mexican restaurant where you can find everything from…read morecharcoal grills, knife sets, electric scooters to tacos and Mexican bread. You can feel right away that the employees are happy and motivated, they will take care of you quickly and in the friendliest way. This is one of those places that visiting is a must. It might be out of your way, but it is totally worth it.

Would have to give 5 stars for cleanliness, the place has s spotless and always has been...BUT the…read morewhole checkout experience makes me give it 3 stars. I shop here at least once per week since they do have pretty Good Friday & weekend specials. While there I always pick up items that are not on my list, usually very pricey. So when I get to checkout today they had ONE manned lane, I was 4th in line so I reluctantly go to self checkout...fiasco ! Problem immediately and I'm looking for help, shit you not there were 3 managers talking with each other with no regard for my issue. Disappointed since I'm checking out my own order, disappointed the process sucks, disappointed with help from management. THIS AINT WALMART, I Expected better..

We LOVE this Tom Thumb. We have shopped her since we moved to Rockwall in 2020. The store is always…read moreclean and the staff is always helpful and friendly. I've seen a few reviews about getting no help, but I shop here 4 times a week and always get help when I need it and within a few minutes.

We ordered various sandwiches at Sprouts Rowlett. Ms Rebecca very patiently fixed variety of our…read moresandwiches and offered toasting them for us, this was never offered before as we have been having Sprouts sandwiches for a while. Ms Gloria was helping Ms Rebecca offer us various breads and spreads to make our sandwiches even more customized. 5 stars to both these ladies at the deli. Cashier Krystal was very warm and helpful bagging all my groceries and sandwiches separately.

Great store, clean, happy employees and great Manager. Lots of great food to get tou healthy.read more

We've had great experiences with Wild Fork so far, since our first visit... We stopped by on…read moreMemorial Day weekend just to pickup some meat we wanted to grill. They just happened to be grilling some jumbo beef hotdogs and burgers, and of course they were passing them out! We were just about to go and pickup some lunch afterwards, so we showed up hungry and we're glad we did! Enjoyed them so much, we ended up buying some too. Also picked up some wings, sweet breads organic ground beef & various other cuts of meat. We spent less than we usually do at other grocery stores & the quality is way better. There is always someone who is offering you help finding what you're looking for too.

Great store containing huge selection of beef,chicken.seafood,and ready to eat products…read more Well laid out with refrigerated fixtures. Wall mounted and floor positioned. The prices are very good. All product is flash frozen and sealed individually. Everything is accessible and well marked. My only regret is that I didn't stop here earlier! I thought it was a restaurant Add this to your shopping list for exceptional meats.