I recently visited Aloha Auto Repair for a second opinion after another shop (during an aligment)…read moreclaimed I had dire suspension issues that would cost a fortune to fix. From the moment I chatted with Amon and then Steve on the phone, I was impressed with their service. They fit me in same day for a free suspension inspection, and the staff took the time to document their findings with pictures and video. This was super helpful for understanding what was actually going on with my car. While they pointed out a few small areas that would eventually need attention, they reassured me that it wasn't urgent and that I didn't need to replace anything right away. They not only saved me a significant amount of money, but their friendliness and professionalism made the experience even better. I specifically worked with Steve, Amon, and Jonathan, and all three were very knowledgeable friendly, laid back, welcoming, and genuinely helpful. I'm not surprised about the other awesome reviews as its clear they truly prioritize great customer service. I left feeling relieved and also confident in their expertise, and I definitely plan to return for any future auto repair needs. If you're looking for an honest shop that provides fantastic service, I highly recommend Aloha Auto Repair! Thanks so much, Steve, Amon, and Jonathan. I really appreciate y'all!!

It's been quite some time now, and nobody has contacted me to discuss or resolve this issue. The…read moresolution is simple: just refund the money I was ripped off for. At this point, no further sympathy is needed--I simply want my money refunded and this matter resolved.

Can't say enough about their professionalism and deep knowledge. Not only will these guys save you…read moremoney over the dealerships, based on my experience with the Dallas area dealers this technical team is head and shoulders stronger.

The only place you should have your BMW serviced at! Coulter is extremely knowledgeable and honest…read more The shop is clean and his staff is great! The attention given to my car and service was one of a kind! Thank you!

Amazing communication, quick response, and fixed my car for a very reasonable price! What more…read morecould you ask for? Would definitely recommend and will use in the future.

Beware of duplicate labor charges, extreme hourly rates, and scheduling games…read more I hired D&D Mobile Mechanics for front suspension and wheel hub work on my family's AWD SUV. While the initial diagnostic visit was fine (for which I paid an $80 fee that was promised to go toward future repairs), the billing and customer service that followed were deeply concerning. 1. Blatant Labor Stacking: Their initial quote was $800+ in labor alone (with me supplying 100% of the brand-new parts). Included in their quote was a $140 line item specifically to replace hardware and links that are already required to be disassembled to replace the struts and wheel hubs. They were essentially charging standalone book rates for parts they already had to remove for the primary jobs. 2. Extreme Hourly Rates (By Their Own Admission): Because this was a major front-end job involving struts and hubs on driveway jack stands, I asked for a first-morning slot to ensure proper daylight, rather than a late afternoon arrival window. In response, their dispatcher dismissed my concerns and put in writing that: "these are straightforward repairs... it would take a couple of hours, and that's true." Consider the math: If this is truly a 2-hour job, their labor quote represents an effective rate of $340 to $420 per hour for driveway labor in cash/Zelle. That is higher than exotic luxury dealership rates, done on residential concrete. If it actually takes 4 to 5 hours (the standard time on jack stands), then forcing a late afternoon start meant recklessly rushing critical steering and bearing work into the dark. 3. The Scheduling Runaround: Communication was very slow, with basic scheduling texts going unanswered for nearly 20 hours. When I asked to simply reschedule to the following week for an open morning slot, the dispatcher stonewalled, claimed their calendar had zero morning openings for weeks, admitted they are "a small business with 1 mechanic & limited availability," and pushed me to cancel. They essentially pocketed an $80 diagnostic fee, attempted to bill $350+/hr for driveway labor, and gave me the runaround the moment I insisted on fair labor overlap and adequate daylight. Save yourself the frustration and take your vehicle to an established, brick-and-mortar local shop with hydraulic lifts and transparent billing. ****************** Update following owner response: The owner admits in their reply that their work depends on "available daylight," which completely validates my request for a morning appointment to avoid a rushed afternoon job. Furthermore, hiding behind "job-specific pricing" does not change the fact that their dispatcher admitted in writing the job only takes "a couple of hours," making their $680-840 labor quote an astronomical $340+/hr rate for driveway work. I stand by my warning to find an established shop with transparent pricing and flexible scheduling.

Looking for an alternative to using the dealer for my Mercedes I found Luxur Automotive for routine…read moremaintenance and repair some damage from a rear end impact. From the start I was impressed with their desire to do an excellent job. Everything was explained with any alternatives that might be available and agreed upon. Finished service and repair was equal and exceeded my expectations. pricing was reasonable and less than dealer charges. Everything was done perfectly (and with a smile on delivery). Highly recommend Luxur.

Exceptional Auto Repair Experience! From start to finish, the team was professional, knowledgeable,…read moreand genuinely committed to providing top-quality service.

This is truly an amazing auto repair company. I have been using them for three years now, and the…read moreowner, Brogan, has never let me down. He will go above and beyond your needs. He worked on my car into the late night, and never complained even once. He's totally focused on getting your car back on the road. Not only are Brogan and Brysen 100% reliable, you and your vehicle are safe while in their care. Do yourself a favor and call on them when your car is in need of repair. They will be at your front door, ASAP!

Professional, timely and great service. I am very pleased with the quality of service I received…read more mechanic diagnosed and replaced car starter. I was told by another shop that I needed an Alternator, so glad I found Boy and a bag mobile service. Service was quick, proficient, no need to leave home and save me money and time. if you looking for honesty and fair pricing this is the place to be.. Thanks so much! Ms. Walker

Took in my old 4Runner to get ready for my upcoming Moab trip- new tires, upper control arms, and…read moresuspension adjustment. Prices are very reasonable and I got some good advice for future work (a project car is never done right?). The work was done quickly and so far, nothing has fallen apart- so far so good! Will be bringing my 4R back here for the next phase of upgrades!

I've been a loyal customer of Smith Offroad here in Carrollton for a few years now, and I can't…read morerecommend Aaron Smith and his shop highly enough. I originally started bringing my Tacoma there back in the early 2020s, and since 2022, I've had my Jeep in his care as well. Every time, Aaron has treated both vehicles like they were his own, always going above and beyond to ensure everything runs perfectly. I've regeared my Tacoma with him, various suspension, engine, and axle work with my Jeep The quality of work and the care he puts into it are just outstanding. I keep recommending all my friends to him because I know they'll be in great hands. If you need an off-road specialist who truly cares, Aaron at Smith Offroad is the guy to see!

Awesome experience! Kabrin is the man to see. They have handled two vehicles and the results,…read moreattention to details and willingness to please and work with you and your insurance company, for all needs & questions, any issues was just outstanding. I truly appreciated Kabrin's work, from beginning to end. Even after everything was all said and done, any follow up, questions or work not even pertaining to the original fix, not a problem at all for these guys! Highly recommend this Body Shop. Very satisfied with the workmanship. Thanks again to everyone! Truly appreciated.

I have had a genuinely mixed and ultimately frustrating experience with Bob Tomes Ford's body shop…read moreand service department on my 2025 Ford Bronco Sport. For context, I bought my car from this dealership in August 2025, and that is the only reason I went to them for these repairs. I wanted to keep the work with the dealer I purchased from. The first repair (November 2025) to my bumper and hatch, due to being rearended, was good and quality work. But even then, that visit took roughly 59 days. So, while yes, I was happy with the final result, the process itself was slow and hard to stay informed on. From there it just went downhill. I took my car in for a broken windshield, which resulted in needing the A-pillar on my driver's side and the windshield replaced. This windshield replacement took about 16 days...not too long. But when I picked up my car on April 24th 2026, I immediately found that my center console was broken and would not close/latch. I reached out to Andrew, the service advisor, and he took responsibility, telling me to come back and he would fix it...once they got the part in. Then the same day, I realized that all of my personal belongings were not in my car. I reached BACK out to Andrew, and he told me to come back in, again to see what was missing and if they could find it. I did right before they closed, he made a list of what I was missing and told me he would reach out if they found it. He reached out that evening right before they closed to let me know they found it in a different customer's vehicle. Eventually, my belongings were returned to me, but it was one more thing to deal with. From there, about mid-May 2026, I noticed that my front passenger floor well was pooling with liquid. My carpet was ruined and reeked of Mildew. As I park my car in a parking garage overnight and weekends, I knew it was not weather related. After doing some research, we figured that it was related to the AC drain so we took it to the Bob Tomes Service Center. The service advisor, Lance, took my car in but was very dismissive and had a negative attitude towards us. Days later he updated me that my car had been sent over to the collision center, because they assumed that the flooding was due to the windshield replacement that was completed there a month or so in advance. Both the service center and the collision center were going back and forth on who held responsibility for a day or so. Once my car was over at the collision center again, I struggled to get any updates out of the advisor. It took me multiple times to finally get an acknowledgment that the flooding was due to the previous work that the collision shop had done. Even then, I was told the car would be "put back together" and did not receive a full reason for WHY the flooding was happening or what they were going to do to prevent it in the future. Luckily while they had my car for this, they DID fix the center console. Once I picked up my car (7/13/2026) from the flooding repair/drainage issue, the car was returned to me, yet again, with another piece broken. An interior trim came loose and fell off while I was driving. It was an easy pop back on, but the service advisor noted that it may be compromised, and I should come back (AGAIN) for them to put a new piece on. To their credit, both the AC drainage repair and center console were fixed at NO cost to me. But the pattern is the real problem. The slow turnaround, poor communication, dismissive service experience and a car REPEATEDLY coming back with something new that was wrong with it. A customer should be able to leave content, with a completely fixed car and not have to worry about something going wrong or be broken upon pickup... Ultimately, I would urge customers to truly inspect their vehicle thoroughly at EVERY pickup and to get ANY findings about the cause of a problem IN WRITING.

I've been coming here for all of my auto needs, and I honestly couldn't recommend this shop more…read more The service is always great, they're honest, knowledgeable, and make you feel like you're actually being taken care of rather than just another customer. Adam and AK are both awesome and always go above and beyond to help. And Seth, the owner, is amazing. He genuinely cares about his customers and the quality of work his shop provides. It's hard to find an auto shop you can truly trust, but this is definitely one of them. I'll continue bringing my vehicles here and highly recommend them to anyone looking for a reliable and trustworthy shop!

Seriously pleased with these guys. They have respect, respectful and friendly customer service…read morereps let take the time to explain what's going on and they seem very honest. Seth is a class act! I've dealt with him twice now and suggested to him that I was going to leave a yelp review because I was so pleased with him/them. They barely have a big enough parking lot to take care of all the business they have, but they work hard to get people in and out.