On a spontaneous trip to Canandaigua, we stopped into Sights and Shades Eyewear and were pleasantly…read moresurprised by their collection of artisan frames. If you love eyewear that makes a statement, I highly recommend giving them a look for your next pair. I found a fantastic frame that needed a few adjustments for the perfect fit, and Jennifer knew exactly how to make it work -- definitely worth checking out!

The best sunglasses and glasses shop around. Jennifer is so nice and helpful. She really takes the…read moretime to understand your style and helps for the correct pair of glasses. My son is obsessed with aviators right now. After buying a couple pairs from Amazon and finding they all have a different fit, we want to Sights & Shades and he found his perfect pair. Reasonable prices, and the best service. Definitely a must stop if you're in the area.

I have an extremely complicated prescription. It has been at least 5 years since I've had new…read moreglasses. I've been to several places who ultimately gave up on me. Quickly. Dr. Su and Dr. Harvey's expertise, kindness and patience shined and they were determined to finally find the right script for me. They we're kind, patient and profesional. I can finally see clearly! I'm going back to buy a second pair and contacts! Highly recommend. 10/10 Debs

Dr. Harvey has been my choice for eye care for over 2 decades. His staff is courteous and…read moreknowledgeable. The office environment is pleasant. Dr. Harvey provides examinations using the latest equipment. Additionally, Dr. Harvey ensures that the patient is satisfied. I had a problem with my progressive lenses that required several trips and several different lenses before I was satisfied. Dr. Harvey was pleasant for each visit, and worked hard to ensure that I received lenses that were acceptable. I cannot recommend Aberle and Dr. Harvey highly enough.

My son has visited this office several times over the last 12+ years, when structural issues needed…read moreto be assessed and/or ruled out. I really cannot speak highly enough of the vast skill and knowledge Dr. Schwartz brings to the equation. Sue, is also extremely knowledgeable in the field, and they both bring a kind demeanor and relatedness to their presence with their patients. I also want to add that their office has been blessed with an office manager 'at the helm' - Kelly. Kelly helps you to set up your appointment, to answer questions you have, and to help you find your way through any follow up steps. To hold this position requires a real grounded presence, an ability to adapt to sudden change, to maintain a clear perspective, and to have people feel in his presence feel like they are heard and matter. Kelly brings such a steady, caring compassion to the experience at this office, and makes everyone feel honored and respected. I am really moved by the goodness of people in life. This office is Goodness. With Gratitude Daniela (Dani)

Dr Schwartz office has gotten me seen very quickly and was able to work around my busy schedule. He…read moreis very thorough and explains the procedures clearly. I appreciate his expertise and kind professional demeanor. My husband uses him too & is equally just as pleased with the care he receives.

The first pair of glasses I purchased were uneven. One lense was bigger than the other. Went back…read moreto return them and bought a new pair. The new pair wasn't made correctly. They weren't sized properly and hurt my head around the ears. I spoke to someone and they said that the best they can do is adjust them . They were very expensive. For the amount they charged you would think that they would have been fitted properly. Next time I will go to another place.

As an older woman having had perfect vision her whole life all of a sudden needing glasses was a…read morehorrible disappointment. They scheduled me very quickly to get an eye exam, when I got there they were very attentive and made me feel comfortable during the whole process answering any questions I had and giving me information I didn't even think about asking for. It was excellent service from walking in, through the exam and when they helped me pick out glasses in my price range and gave honest opinions on how it looked. I couldn't have asked for a better first time experience! Can't wait to get those glasses and see again!!

Despite my asking them several times to stop, this place constantly calls my by my first name!…read more Since I am an aging boomer, I find this insulting. While their services are OK, I feel that ignoring this simple request is not acceptable.

I went here for my yearly eye exam and was given a prescription for the wrong kind of contacts. I…read morebrought my regular brand packaging in so the doctor would know what to prescribe. I need a specific kind for my chronic dry eye or I get a protein buildup that makes it difficult to see. Not realizing the prescription error, I ordered my regular contacts (Cooper My-Day) from the online store I use. I was sent 4 boxes of a completely different kind of contact (Cooper Clariti). I was running really low on my normal kind so I had to open the new ones to try them out. I assumed maybe they were the same kind but had been repacked/rebranded? Nope--I got protein buildup almost immediately. I called the store manager Nick to discuss. The online company was able to return the unopened boxes, but the opened boxes they cannot accept. The cost of the 2 boxes is $119. I asked if Whelpley and Paul would be able to sell me contacts at a discounted price since it was their error that ultimately ended up causing the issue. Nick stated there wasn't anything they could do except offer me a few trial pairs for free that would still take 1 week to arrive in-store. They were able to correct the prescription but I am still out $119+$25 expedited shipping for the correct brand. I would not recommend giving Whelpley & Paul your business.

Won't be going back. After 20 years of being a fan I am sad to report they are on the NEVER EVER GO…read moreBACK LIST! Obviously something changed and greed is driving this business. The quality is horrendous. Charging over $300.00 twice in a row now for glasses that make my vision worse and cheap frames that you could buy better quality at the dollar store. Shame on Pearl but you win you got me good. I honestly can't afford this. Please either go out of business or put quality back in your products.

This was my first appointment since pre-COVID but I needed a script for a cataract surgery. They…read morebooked me within a couple of days. The office is practicing COVID safety measures and only allowing people with appointments in. They even keep the gate down. There is sanitizer everywhere and all staff wears masks. My exam was very thorough and I was out within 30-40 minutes including having to wait for my eyes to dilate. Every single person there is professional but friendly. They all make the atmosphere relaxing and pleasant which is important any time you're having a exam of any kind! This location is the best I've been too.

Be prepared for a rewarding adventure! Tamra has created a…read morewelcoming and unique environment in which she shares her technical skills coupled with an artistic aesthetic resulting in a whole new way to experience eyewear. Every step in the process from lens recommendation to frame selection and fitting is infused with her obvious passion and delightful attention to detail, making the experience something to behold. I cannot recommend One Hip Chic optical highly enough.

The experience with Tamra at her One Hip Chic Optical business was nothing short of fantastic…read more Tamra has an incredible sense of style and is able to identify glasses that are a perfect fit for the customer. It is so very relaxed (her "office" is artistic, stylistic, comfortable living room feel) going through the process with Tamra. She works with the customer - does not dictate TO the customer - what works well (shape, color, frame material etc.). I love the frames we selected - they are incredibly unique, come from a small business in Italy, and are beautifully crafted - it really is a piece of art. People comment all the time on my new glasses - which I love to wear instead of having to rely on contacts every day. The service and commitment to the customer is what I would wish for everything I give my hard-earned money too. They are pricier than those typical mass-produced, boring standard glasses you get at optical stores, but it is so worth it for something that you will use forever - great value.

Fantastic, patient service and huge selection of fashion-forward frames. They also had a large…read moreselection of on-sale frames.

I have this extremely fragile pair of glasses that are basically two lenses with the side attached…read moreto them. Of course I sat on them after having them for only 3 weeks. I looked around Yelp in the internet and this place was recommended as a best place in town to fix glasses. I popped in and it turns out one of the owners is the greeter. This is fantastic as for many small businesses the owners are nowhere to be seen. Right out of the gate he was friendly, happy, and wearing a really sharp pair of glasses (for him). I mentioned that I found them on Yelp and showed him my glasses. He was pretty sure it was an easy fix and would be done in a couple days for 10 or 15 bucks. To my enjoyment he called the very next day to say they were done. Got here a few minutes before my appointment and the place was packed. Not to mention that while I was sitting here to walk ins' came in just to check out the place. If you want a unique design and/or a unique design with color this is your place. Normally when I'm browsing around my opticians office, it's dozens of boring glasses that all look exactly the same.... gray, black, brown, charcoal gray, silver gray.... Eye Openers is exactly what their name suggests, frames that start the conversation. Frames that are in fact eye openers. And all my years on Yelp I normally wait until I have several reviews to write and then write them. Eye Openers is only the 2nd business everywhere I had such a great experience I decided to sit and write my review right now. If your glasses are more than just something that sits on your face to help you see I recommend you check this place out

I had an eye exam at the Eye Care Center 6 weeks ago. I now have a health issue causing dry eye. I…read morecalled and asked for an appointment to ask a few questions about caring for my eye. When arrived they wanted to do another eye exam (not covered by insurance as I just had one). This was not needed - I just needed information about drops and ointments. When I asked to just speak to the doctor I was told I could not without submitting to and paying for another eye exam. They refused to help me. Taking my business elsewhere.  I am sure they will reply it is needed, but it was not. It is a protocol that does not fit the needs of the patient in my case and about making money over prioritizing patient need.

Dr. Hindman saved me. I had her perform cataract surgery and I am now able to drive without…read moreeyeglasses for the first time in my life. I've had glasses since I was six years old. I went to Flaum in Rochester, long story but they did a number on my right eye. I dealt with that for several years. Everyone there, from the front desk to the nursing staff are incredibly nice. The experience from Flaum was cold, not the way sny healthcare should be.