Cancel

Open app

Search

T-Mobile

1.0 (1 review)
Closed • 10:00 am - 8:00 pm

Services - T-Mobile

Telecommunications

T-Mobile Photos

From this Business

T-Mobile Reviews in Other Languages

Ask the Community - T-Mobile

Verify this business for free

People searched for Mobile Phones 186 times last month within 15 miles of this business.

Verify this business

T-Mobile

T-Mobile

(5 reviews)

$$

Zero customer service - my mom and I walk in with zero of the employees looking up nor welcoming at…read moreall. My mom had to ask the people sitting if they work here, and all of them looked at her like she's crazy. Finally one of them helped us as if they did rock paper scissors and he lost the game. My mom needed help with her phone, and I needed help with mine. Three of them were doing nothing, and I asked if someone could help me while my mom gets help. "If you're with her then he will help you" - I just needed to change the screen protector on my phone, which is a separate transaction. They ignored me and continued to be on their phones, talking to each other about their personal lives. Didn't catch the girl's name because her hair was covering her name like she did that on purpose, but the other people were Jeff and Christopher. So rude and karma hit them when multiple customers followed after me.

AVOID AT ALL COSTS- Extremely horrible customer service. People that have an attitude and are…read moreextremely rude. The manager was also involved. Would not recommend, if you want to receive unprofessional service from people that lie, waste your time and don't follow T-mobile's terms and conditions. They make their own rules, you better off going to another store. They even judge how you look. Try and stay away from this store!!!! The only employee that is excellent is Christopher, he should be the manager. He knows how to talk to customers and offer them a phone plan that works for them when moving from a different carrier.

Ed the Phone Guy - Outside data connection.

Ed the Phone Guy

(4 reviews)

I've used Ed since an ice storm in 1996 knocked out the phones in my telemarketing center. Ed set…read moreup new lines for us so we were the only ones in our building with service. Another time he ran data lines through abandon pipes under our warehouse so we could connect the buildings without having to add more wires. Ultimately, using the deserted pipes underground, Ed replaced all of our lines with high speed data lines so we ran at over 200 mbps which was unheard of 10 years ago. As the wireless world has evolved, so has Ed's company. We are very data driven and Ed has always stayed ahead of the technology and upgraded us to new software and systems through the years. We were one of the first companies to go totally wireless and this ultimately ended up saving us a lot of money on monthly bills. Ed has done work for us for over 20 years and they always answer the phone, they always send someone right out and they always let us know what our costs will be. They are as fine a vendor as we deal with and I have to add that Ed does a significant amount of work, pro bono, for Hartford homeless shelters and soup kitchens. He has never mentioned that part of his business to us (I'll bet to anyone). He is that kind of man.

Our company (The Granite City) has only ever used Ed the Phone Guy and he has exceeded our…read moreexpectations. He has upgraded our whole system throughout our company. He's always on time, reliable and most importantly trustworthy! We always recommend him to all of our customers. He's become not only our phone guy but a customer and part of our family! There's no one else to use but Ed!!!! Sarah - The Granite City

T-Mobile - mobilephones - Updated May 2026

Loading...
Loading...
Loading...