Horrible Customer Service. The Manager 'Robert' should take a course in customer service. There is…read morea way to talk to people and he definitely does not know how. I came in to adjust something on my account and another gentleman was helping me with that. Then the manager came over after eavesdropping telling me what the other man had said was incorrect and that I could not be helped. Then he tied to sell me a phone case and screen protector..... the audacity Don't waste your time here, unless you like to deal with imbeciles like 'Robert'

Super impressed with both Melba and Tracie at the ATT store. Very helpful and knowledgeable. They…read moredid a conplex transfer between two phones and did it it's a smile. Highly recommend them!

It is great to do business with someone honest and fair prices. The fact that he has a mobile…read morerepair makes it even better. Definitely recommend and will use again. NanoTech earned a spot in my phone book.

I'm giving them 5 stars because they are incredibly fast and mobile. Their quick response time and…read moreability to come directly to you make the service extremely convenient and efficient. Highly recommended!

this is the worst place to fix your phone they use cheap phone screens not authentic and they…read morecharge you alot. i ended up going to apple because the screen they gave me could not even turn on to touch. i made them remove my screen and put my old one back its been 3 weeks and i have still not gotten my refund this place is a joke. i would not recommend it even to my worst enem.

Okay I would first of like to say I have been a loyal customer of this establishment for 4 years…read moreand have refereed many people here to buy phones/repair phones. Now I am going to take my business elsewhere if the current issue with my phone isn't resolved. My phone had what I believed to be some water damage. I brought it in and the manager said it needed a new motherboard (after running diagnostics), so I said okay lets fix the phone. He told me it would be fixed in a weeks time. So, I decided to purchase a new phone because I couldn't go a week without the phone. Purchased a new phone, went home, boyfriend surprised me with a temporary phone. Went back, returned the phone and paid the stocking fee even though I cleaned the phone out, and told the manager to go ahead and start fixing the phone. Cost $120.00 for repairs and another $100.00 for restocking fees. $220.00 I have already paid (plus the phone being replaced I purchased from them in the spring) A week later I receive a call saying that I need to pay an additional $120.00 because there is damage to the screen and they need to replace the screen and oh yea, they also broke it further so there are more damages that need to be done beyond the screen being fixed. I explained that since they broke the phone that they needed to fix this for free, and although the girl I spoke to agreed with me, the MANAGER didn't. He said that although they broke the phone further, I still need to pay the $120.00 WHAT THE HELL. Why would I PAY for their mistakes? They ran diagnostics prior, told me the problem was one thing, and then broke it further and want ME to pay for their mistakes? When I refused they said I could pick up the phone and receive a full refund or I could pay an additional 20.00 for them to run another diagnostic test?! What? I said how about you keep the $120.00 and just fix my phone. The girl again agreed, talked to the manager, and he wouldn't budge. Now if I go pick up my phone it will be damaged beyond repair BY THE COMPANY and they WONT FIX it?! I am really hoping the owner of the store sees this because this is the worst customer service I have ever experienced and like I said I have been coming here years and telling people to come here and I am seriously about to tell everyone to stop coming here and start going a few blocks down the street to the other cell phone repair shop where they also sell phones too for EVEN LESS.

I accidentally broke off the little metal piece from my headphones into the Macbook input and they…read morewere able to get it out quickly for me, such that my music works again. Thanks!

I spent months being turned away from apple stores & repair centers in NYC because the damage to my…read morephone was "too significant" to recover any data. Smartfixtronics got the job done in an hour and a half & saved me years of photos that I thought I'd lost. I'll be back any time I need a device repaired. 100% would recommend.

I've been coming to this place for years. They are really…read moregood, give you a time frame for the repair and are not charging crazy amounts. They will have a repair answer within minutes. I have been here several times in the past for iPhone related issues. I had my phone unlocked after T mobile was giving me problems and for that putting my phone number on lock. For $100 they fixed that for me. This time I am here for my tablet. I travel on Friday and noticed it didn't turn on anymore. The charging sleeve is being replaced, I will have it back in 3 hours and the cost is $45. It was done in 2 hours! Friendly, fast and correct service. The place to be for any phone or computer related issues to be fixed quickly!!

Repaired my Mac book screen . The Peking to get there is tricky as it's in Downtown Miami but the…read moreservice is worth it in my opinion.

What went well? Everything, every-time. Juan and Pamela have helped salvage my computers that…read moreothers would say, "throw away" They are kind and prompt with their communication. I will always bring my computers and cell phones to Miami Nerds. Keep it local and bypass the big companies.

Miami Nerds is the only place my wife and I trust for Mac repairs. They've helped us multiple…read moretimes--most recently saving my MacBook Pro after serious water damage. They've also repaired my wife's MacBook Air and replaced the battery in my older MacBook Pro, which still runs great after 10 years! Juan and Pamela handle everything in-house, from micro soldering to data recovery, and works on all kinds of tech--not just Apple. The service is fast, professional, friendly and reasonably priced. Located in Miami Beach, they also offer mail-in options. Highly recommended! --Kevin A.

My WhatsApp app disappeared from my Samsung S23+ 5 days ago and I could not get it to install at…read moreGoogle Play Store. They sent an error message saying it "can't be installed". All of my messages were gone as of July 2,2026, which was devastating because of photos sent from relatives and friends over the years. I researched everything but nothing worked so I finally called Verizon Technical to ask for help. They did diagnostics and whatever and said that they could get my precious messages back. They made an appointment for me with this business for today at 300pm and said that they would take care of the costs. I was greatly relieved from the promises and drove out to this business. I was helped by Nori, who was pleasant and understanding. After listening to me explain what had happened, she gently explained that their business does not work at all with Apps. My mouth fell open. Why did Verizon send me here then? Nori said that I would have to go directly to WhatsApp and get help from them in order to retrieve my messages. She felt so bad for me having to drive all that way and not get results. I couldn't believe what had just happened. She then asked for my phone and somehow magically she was able to reinstall the app but could not figure out how to retrieve my messages or that maybe they were lost. I would have to go to WhatsApp directly. I appreciated Nori for explaining the process and reinstalling the app. I feel she went the extra mile to satisfy me, a future customer. Now that's what I call Good Customer Service! Thank you, Nori. Free parking is available in front of the store. It is located in a strip mall with other businesses.

I never even thought that corporate franchise business might do that to you. But here is what…read morehappened. I brought in my ASUS Zenbook for repairs of a screen. There was a huge crack in the middle of a screen, making the touchpad unusable. I brought my own screen, bought from asus website but I was told that in this case the repairs won't be covered. And for a screen from their screen I have to wait. That's alright I thought. Two days later, got a call saying the part has arrived. They fixed pretty quick, no issues here. Bringing laptop home I realized the bezel is not afixed correctly, there are lots of glue all over the screen and small crack in the corner. Not sure if it happened when I opened the laptop or they gave it like this to me. Brought it back. And that's where the circus begun. "Screen functioning with no issues so we can only refund the labor" - their words. So not only the new "broken" screen is never been covered, the broken bezel is not covered as well. Reporting it to BBB and claiming chargeback from the bank.

I did not have a good experience here. I dropped my phone and it spread from a crack to a black…read morescreen that appeared suddenly after functioning for several weeks. I took it to IWireless (can't remember whether it was a Thursday or Friday) he said he would order a screen and have it ready by Monday at 3. I called after 3 and he said it would be ready in a few hours so got there around 8 pm. He was nice enough to loan me a phone so I could download contacts and make calls so I thought "what a nice guy." On Thursday the same week, I was waiting for an uber and sitting on the curb and dropped the phone again. It was about a 3 inch fall at most and the screen had a very large shatter at the bottom and immediately went to half black screen with colored lines. I figured they must have a warranty, so I took it back Friday only to find him, shaking his head, and saying there was nothing he could do. Since I have had that phone 4 years, dropped it before from much further and it had not cracked until I took it there the first time, I can only assume that it was the cheapest possible screen. I only reflected on them not offering a warranty after going to Geek Squad where they were shocked and mentioned that all repair shops offer some sort of warranty. So all I can say is the "nice guy" was not such a nice guy after all. Buyer Beware. I would never take a phone back there and expect a quality fix. Buyer Beware.

I had a fabulous experience with IWireless Miami!…read more I cracked the screen on my iPhone and there were many options for repair on the beach, but IWireless was open the latest and replied to my request for a quote within minutes. I dropped my phone off to them on a Saturday night around 7:30pm and it was fixed in less than 15 minutes! The staff is friendly and their prices are fair - definitely recommend for any phone repair services in Miami Beach.