I bought a new phone here in April '25, and every in-store interaction I've had since that purchase…read morehas been excellent. All the reps with whom I've interacted have been eager to help, polite, capable, smiling and friendly. They have answered my questions to my satisfaction. I'm very pleased with the quality of service I've received here.

Tony and Ty are both extremely helpful, kind, and patient! I had a very complicated issue, wanting…read moreto switch over my kid's watch number when I don't have a T-mobile device myself. Tony went above and beyond for me, figured out a solution and made sure it was the best possible solution for me too. Ty assisted along the way with her expert knowledge! Can't say enough about the service of this store!!

My grandmother recently switched her phone and internet service to this company…read more She likes the convenient location, friendless of staff and prices. She recently purchased internet service and when I tried connecting her service, there was an issue which prompted us to come to the store. There was a young lady there, only one, and she was very attentive with helping my grandmother and her issue. Turns out they have to order a new one by overall, I think this place has great offers for a low price. People on fixed incomes like my grandmother can really appreciate their offers.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

I will pick this store, it gets picked on the most. my problem is not the store but the service…read more i have lost jobs through t-mobiles busy signal on my line. they say my line is busy and the call hangs up not allowing the caller to leave a message. I feel T-Mobile owes me free service for a year to compensate for my losses, even though my losses are greater than my bill.

I have been to this store a few times and have always had a pleasant experience but today possibly…read moretopped all of them. My mom has had T-Mobile as her service provider for several years now (around 5 years and before that she didn't have a cellphone) but she has been wanting to get a smartphone recently but did not want to sign another contract and pay a lot of money for certain options. I told her that she should go with their prepaid plan so she doesn't pay a fortune for certain things like texting and exceeding on her monthly minutes. When she finally decided on it, I had purchased a prepaid phone for her to use. I wanted to get everything set up for her before she flies back home so we went over to this T-Mobile store this afternoon to try to take care of things. The associate who helped us, Corey, was very nice. I explained to him what I needed done and he took care of it all: the porting of the number, transferring all the contacts, etc. He even made sure that the phone was working properly before we left! I was really impressed especially because I had ported my number some time last year as well and it took 2-3 weeks, got billed twice, had to spend hours of angry phone calls with the store (Edwarsville store) I went to and with their costumer service reps before everything was resolved. That was a painless experience and I am so happy with the experience overall. The associates were very friendly, one even offered us chairs to sit on and some water but we were fine and refused politely. The only excruciatingly painful part now is making sure my mom remembers everything I taught her about using her new smartphone.

Everything from paper clips to toilet paper. Office Max is well equipped with whatever your office…read moreneeds. File cabinets Desk chairs Legal papers Coin rollers Rubber stamps Xerox Faxing Gift cards Notary Bandaids You name it, they've got it. Service was good enough. The store is tidy and marked for easy maneuvering. Located in the plaza right next to Petsmart. ~Christy

There is never enough help. The help walks around taking with each other. Not doing anything. It is…read morehard to get good help to help you find things. I go to Lowe's now. Always good help there. Lowe's breaks their neck to help you I avoid Home Depo.