T-Mobile

3.7 (3 reviews)

Mobile Phones, Telecommunications, Electronics

Closed • 11:00 am - 6:00 pm

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T-Mobile - Mobile Phones Near Me - Saint Louis, Missouri

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Kari F.

1 year ago

I bought a new phone here in April '25, and every in-store interaction I've had since that purchase has been excellent. All the reps with whom I've interacted have been eager to help, polite, capable, smiling and friendly. They have answered my questions to my satisfaction. I'm very pleased with the quality of service I've received here. read more

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Jayme M.

134

1 year ago

Tony and Ty are both extremely helpful, kind, and patient! I had a very complicated issue, wanting to switch over my kid's watch number when I don't have a T-mobile device myself. Tony went above and beyond for me, figured out a solution and made sure it was the best possible solution for me too. Ty assisted along the way with her expert knowledge! Can't say enough about the service of this store!! read more

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Jessica R.

2 years ago

If I could give 0 stars I would...I was coordinating with my dad and another Tmobile store to add a line on my family's plan and trade-in/upgrade my phone (my dad lives out of state and owns the plan and I couldn't go with him to do this). When I explained the situation to the sales associate here, I was shamed for not being able to complete my transaction at the out of state store and told that I was hurting this stores commission. Despite me apologizing and explaining the odd situation the sales associates were extremely uncooperative and rude, interrupting me on multiple occasions and stating "that's not my job" when I asked for some basic understanding and kindness. I was talked down to and was told they were "unable" to complete the phone trade-in and activation. I left empty handed though it was clear they could have helped, just didn't want to since they were not going to make commission off of helping me. (I was the only person in the store and there were multiple t mobile associates not doing anything so it's not like I was keeping anyone from helping other customers). The kind folks at the Chippewa store down the street were extremely nice, so much more understanding, and were able to help me with no problem at all. DO NOT go to this store, just go down the street to the Chippewa location where you will actually be treated like a customer and not just a source of commission. read more

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More info about T-Mobile

3554 S Kingshighway Blvd
Saint Louis, MO 63139
Tower Grove South
Directions
(314) 457-0900
Call Now
Visit Website
https://www.t-mobile.com

Payment methods

Does T-Mobile take credit cards?

Yes, T-Mobile takes credit cards.

Outdoor Amenities

Does T-Mobile have parking?

Yes, T-Mobile has parking options.

From the Business

Specialties

Visit the T-Mobile store in St Louis and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 3554 S Kingshighway Blvd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

History

Established in 1994.

T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become synonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬¨'Ä†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

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T-Mobile

2.9

(10 reviews)

•$$

I will pick this store, it gets picked on the most. my problem is not the store but the service…read more i have lost jobs through t-mobiles busy signal on my line. they say my line is busy and the call hangs up not allowing the caller to leave a message. I feel T-Mobile owes me free service for a year to compensate for my losses, even though my losses are greater than my bill.

I have been to this store a few times and have always had a pleasant experience but today possibly…read moretopped all of them. My mom has had T-Mobile as her service provider for several years now (around 5 years and before that she didn't have a cellphone) but she has been wanting to get a smartphone recently but did not want to sign another contract and pay a lot of money for certain options. I told her that she should go with their prepaid plan so she doesn't pay a fortune for certain things like texting and exceeding on her monthly minutes. When she finally decided on it, I had purchased a prepaid phone for her to use. I wanted to get everything set up for her before she flies back home so we went over to this T-Mobile store this afternoon to try to take care of things. The associate who helped us, Corey, was very nice. I explained to him what I needed done and he took care of it all: the porting of the number, transferring all the contacts, etc. He even made sure that the phone was working properly before we left! I was really impressed especially because I had ported my number some time last year as well and it took 2-3 weeks, got billed twice, had to spend hours of angry phone calls with the store (Edwarsville store) I went to and with their costumer service reps before everything was resolved. That was a painless experience and I am so happy with the experience overall. The associates were very friendly, one even offered us chairs to sit on and some water but we were fine and refused politely. The only excruciatingly painful part now is making sure my mom remembers everything I taught her about using her new smartphone.

MindActive

5.0

(1 review)

MindActive has helped my company grow and have the best holiday season in recent history. They re…read moredeveloped our website and put a strategy together for our marketing. We highly recommend checking them out.

From the owner: We work closely with our clients, realizing the key to success is to fully understand the business…read moremodel and brand. We identify and hone key messages and individual marketing needs (and weave these seamlessly into your SEO/SEM campaigns). We always strive to exceed expectations and that's why we have formed so many lasting client relationships. We deliver impactful user experiences that express your brand, delight your customers user experience and drive results. We do it every day for some of the largest most admired companies in the world. So, how can we help you today?

Computer And Technology Services

5.0

(1 review)

This is the first time I've worked with this team, and I couldn't be happier with the results. If…read moreyou're looking for computer and technology services, this team is top-notch. They exceeded all my expectations.

From the owner: Computer and Technology Services (CTS) provides comprehensive technology solutions for businesses…read moreand homes across Madison County and St. Clair County, Illinois, and the St. Louis area. We specialize in reliable, professional, and scalable tech services designed to keep your systems running smoothly and securely. Why Choose CTS 15% OFF for New Customers 25% OFF When You Refer Someone Better Business Bureau (BBB) Accredited Flexible Monthly Support Plans available Business & Commercial IT Services Business IT support & consulting Network & cybersecurity solutions POS system setup & support Office computer setup & workstation installation Office relocation, movers & full IT setup Commercial installations & managed IT services IMAC services (Install, Move, Add, Change) Internet solutions & structured networking Home & Smart Technology Services Smart home setup & IoT (Internet of Things) integration TV mounting & home entertainment system installation Cable drops, Ethernet cable jacks & cable management Assembly & installation of home entertainment systems Security & Infrastructure Security cameras & motion detection systems Network cabling & infrastructure setup Ethernet & low-voltage cabling Computer & Device Services Computer repair & troubleshooting Data recovery services Office computer removal & electronic recycling …and more! If it plugs in, connects to the internet, or powers your business or home — CTS can handle it.

Metro by T-Mobile

4.0

(1 review)

My grandmother recently switched her phone and internet service to this company…read more She likes the convenient location, friendless of staff and prices. She recently purchased internet service and when I tried connecting her service, there was an issue which prompted us to come to the store. There was a young lady there, only one, and she was very attentive with helping my grandmother and her issue. Turns out they have to order a new one by overall, I think this place has great offers for a low price. People on fixed incomes like my grandmother can really appreciate their offers.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

The Fix

5.0

(1 review)

Cannot recommend this place enough. T mobile made the whole day a night mare trying to get my phone…read morerepaired Abhi at the fix got me in and out in 30 minutes dudes a life saver