Everytime I have an issue or concern, these guys are AMAZING! They are helpful and courteous. I…read moream very grateful for them and their patience in helping their customers.

DO NOT TRUST THEM!…read more Im an existing verizon client and was due for a phone upgrade. went in since in the past they were helpfuly but that was years ago with an employee that is no longer there. The employee told us that the only promotion we have available was to pay for device protection that was going to be about $40/month for 2 phones at least 6 months otherwise we cannot get the upgrade promotion. While I thought it was weird for them to push insurance on customers, I stated that we would think about it and come back. Luckily, I got home and called Verizon wireless customer service and was told that I get the same promotion without having to purchase insurance at least that was what was showing on my account. So, they tried to sell me something to get commission on yet telling me it was a stipulation in order for me to get that promotion. Anyways their loss I just wanted to warn the people going to this store for anything.

once I got my phone back it was dead, The screen they used will Not allow face recognition and my…read morescreen keeps glitching. They'll say they price match. they offered to fix the phone , add a screen protecto, and a warranty for $120. I called a different repair shop they quoted $70. We agreed on $70 no screen protector no warranty. never said anything about a different quality screen

I thought I had lost all of my data & I'd have to buy a new laptop. They diagnosed my issue quickly…read more& had it back to normal in no time.

This place used to be good. I have 2 lines. I cancelled 1 2 months ago and they reactivated it and…read morekept charging me the 80$. My plan was clearly 50! Save your money because there people are shady Sam is a liar and don't go here! His partner on a Sunday said he canceled my one line!

I took my IPhone into this store for a broken screen. They replaced the screen while I waited. It's…read morejust like new again. Super fast quality service. So happy!

I ordered a battery for my motorcycle and it came in the next day. The staff was helpful and…read morefriendly and called me when the battery came in. I'm giving 4stars because they're only open until 4pm which made it a bit rough to get there before they closed. A better than average experience.

I had my laptop with this facility for about 3 weeks for a simple charge port issue with my laptop…read more I've had it repaired before at a different shop before, so I had an idea of what to expect. After the first week without hearing anything I decided to call and get a status report: they told me I would have to wait another week for the part to come in. After not hearing anything for another week, again, I called expecting a status report. They told me that the technician would be in in about 15 mins and I would receive a call. After not hearing anything for an hour I called and was told that he wouldn't be in for another 45 minutes. All I wanted was a status report! Finally after another hour, I got a call from the technician saying that the part hasn't come in yet. The next day I received a call saying there was nothing else they could do: that the shop I had taken it to before had done damage to it and that the part wasn't fitting properly. They also mentioned that the laptop wouldn't even turn on. I figured that it wouldn't from the start since I haven't been able to maintain a charge... DUH. Nonetheless, they said they wouldn't charge me anything. When I went in to pick up my laptop they couldn't find my charger. Later, upon further inspection when I had taken it to another facility: we noticed that the keyboard had been damaged and didn't work anymore. It wasn't like that when I dropped it off at Battery Shack... The only good thing is that they didn't charge me for the part they had to order. Other than that I can't find any positives for this facility. I had no communication while they were trying to fix it, and they broke my keyboard. I'm beyond frustrated with this experience. What a waste of my time.

Last night I shattered my iPhone screen when I was outside running. I'm one of those careless…read morepeople that has a case for my iPhone but not a screen protector. I've dropped my phone countless times and nothing has ever happened before. Perhaps I thought my phone was shatterproof or something. The glass on my screen would get into my fingers every time I would text. I put my phone in an otter box case right after that has a projector. I could hear and feel the glass break even more every time I used my phone. I quickly looked on Yelp for a phone repair place close by and got a quote. I went in today to Metro Detroit Phone Repair and was quickly assisted. For $70 I was able to get an Apple screen and a warranty. In about 30 minutes, my phone was fixed and good as new. Highly recommend Metro Detroit Phone Repair! Fast friendly service.

Zac was quick! Replaced battery and assisted with all my questions. Repair and accessories are…read morereasonably priced. Would use again. Thanks Zac

Met with ryan and picked up a IPhone 16 pro max he had it priced at a reasonable price...it was…read moreexactly as he described it in like new condition..he even brought it up in the computer showing all information pertaining to the IMEI,carrier used ,and battery health ..he is a very knowledgeable and thorough seller..it was a pleasure meeting and doing business with him..I will return if I ever need service on my phone...thanks again Ryan

1. June 2025 fixed IPad. Cracked screen and home button won't work…read more2. September 1 same problem with home button more $$ to fix 3. September 7 Repaired home button not working again. I now installed and am using the accessibility button on the face of iPad instead of home button on the outskirt of screen.

So glad to find this small business in our own backyard. I brought my Apple 13 pro to be evaluated…read morefor inconsistent charging port issues. We have a Best Buy Geek Squad service and after diagnostic work, we were told that a $450-500 repair was needed. This business offered the same repair for $150. They stated they would test the part before installing and if it did not do the trick, their labor would be $75. They also recommended a battery replacement, while the work was being completed, as mine was borderline after 3-years use. The cost of the battery would have been $75. We had checked with a non-certified Apple T-mobile store who offered us $200 on a replacement phone. Had that been our best option, I would have paid the $225 to fix my current phone (which worked well other than the charging port issue). The Pod Drop also recommended we check with a T-mobile certified Apple Store to see if there was a better deal on a new phone. We did just that and chose to turn in the phone and receive a new phone at no cost, with some tweaks to our plan that did not change the monthly payment. Returned to The Pod Drop to pick up the phone and turn it in to T-mobile. The staff were honest, informative and professional. For this interaction, they did not make a cent, yet they earned a loyal family-customers. We will return to them for all-things cellular. Noticed some good pricing on phone cases and other accessories too. I will be calling their store to check on stock and prices before ordering from Amazon or another big box store. Really appreciate small businesses like this.

Fast and easy. Great guy too. Thanks for fixing my son's iPad. You know how a broken iPad will land…read moreat home with a 12 year old.

Cleaned the viruses on my phone for $95. Same day. Will return with other devices. Friendly gave…read moregood advice.

Was having phone charging issues. Took phone to them at 11:30 - had repaired and returned by 1:45!…read more Now charging quickly. Totally appreciated the quick response and affordability.