As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

Because of the stellar reviews on Yelp, I brought my computer with a disc problem in to NY Computer…read moreHelp. They told me it would take 5 days to recover my data.. and that they would keep me informed on their progress. As I've had this problem before, this sounded reasonable to me, because it has taken about 5 days in my past experiences. It has now been 30 days. They have not done one thing that they say they are going to do with the exception of a return phone call today. They've told me many times: in fact about 10 times, my data would be ready to be picked up tomorrow or the next day. They also say they'll call with updates. Friday they told me it will be ready Monday, and so I took time off work Tuesday to pick up toward the end of the day. Now they are telling me 3 more days! WHAT?? I have no idea how they got this many 5 star reviews. They have done nothing trustworthy so far in this 30 day experience. At least be honest with people. I know enough about computers and data transfer to know bullsh*t when I hear it. 1 star. Beware.

I been with t-mobile for long first account open here ,I been coming here for help or buy phone for…read moremy kids best place name franci was bery helpful thank you for you help I really recommend place like home feel welcome .

Employee named Kelly was very knowledgeable and provided excellent customer service. Also helped…read morethat she is bilingual.

THIS IS THE BEST LOCATION IF YOU LIVE ON FRESH POND ROAD! It's my birthday right? I want a new…read morephone. We go to this location (local T-Mobile) They got me the phone, but! They gave me a tablet and watch! GO TO THIS LOCATION! Address: 66-97 Fresh Pond Rd Ridgewood, NY 11385

I have a disability and I was just treated in a very condescending and rude way by the sales rep,…read moreoutright refusing to help me hear what she was saying. Essentially: "not my problem, call customer service". Part of my disability is exactly being hard of hearing. Went to another tmobile store and they were very pleasant and acommodating.

Joel and Eric G. we're the most professional staff members I've encountered at T mobile. (The ones…read moreat the T mobile at Madison &Myrtle leave a lot to be desired.) Both were quick to offer and provide assistance in my securing a new SIM card. Joel explained everything he was doing in a friendly, confident, and experienced manner. He also explained how I could buy my mother a low cost new android.

Went to this TMobile on November 13th and was helped by Mark. I have to say he was one of the most…read morenicest young man. He was professional and helpful. He answered ally boyfriends questions. I wish I knew the managers name I would definitely let them know that they made the right choice hiring him. Good luck in your endeavors Mark.

For any business owner , high-quality and timely work of the secretary is the part of success. I…read moreneeded a few months to decide and change the phone service to Improcom. I am satisfied with the quality of service and technical support.

The moment my numbers were transferred to Improcom Global Telecom there were no more issues with…read morethe phone system. Switching was sooooo simple! We just became free from *&%@(^!. Thank GOD! I would rate this company 5 perfect stars for every category sound quality, reliability, features, customer service and yes absolutely the price! For the amount I pay each month, I am really happy.

The staff was so pleasant and went above and beyond . Ask for Jinsel , Alex or shamima they were…read morethe staff that was there on Sunday and made everything so easy

From the owner: T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become…read moresynonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.