As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

These guys were really incredible. My laptop is fairly old, but they managed to get it set up so…read morethat it's no longer necessary for me to get a new one right away. They kept me in constant communication and understanding throughout the entire process.

I been with t-mobile for long first account open here ,I been coming here for help or buy phone for…read moremy kids best place name franci was bery helpful thank you for you help I really recommend place like home feel welcome .

Employee named Kelly was very knowledgeable and provided excellent customer service. Also helped…read morethat she is bilingual.

No tienen cuidado con su servicio. Estuve ayer ahí…read moresupuestamente me ayudaron a activar mi línea pero fue lo contrario lo activaron para alguien más.a parte empezó atender a otra persona al mismo tiempo

Let start with the young man named Darwin who greeted us at the door. My boyfriend came in the buy…read morea phone. He wanted the flip phone. Instead of letting us know in the beginning that he did not have the phone in stock he wasted a half hour of our time with all kinds of wrong information. Darwin was not equipped to handle that front desk. Did I mention that his phone rang while we were talking and he took it out of his pocket look at it while explaining the Plan we wanted lol. T mobile y'all gotta bring back some professionalism.

THIS IS THE BEST LOCATION IF YOU LIVE ON FRESH POND ROAD! It's my birthday right? I want a new…read morephone. We go to this location (local T-Mobile) They got me the phone, but! They gave me a tablet and watch! GO TO THIS LOCATION! Address: 66-97 Fresh Pond Rd Ridgewood, NY 11385

I have a disability and I was just treated in a very condescending and rude way by the sales rep,…read moreoutright refusing to help me hear what she was saying. Essentially: "not my problem, call customer service". Part of my disability is exactly being hard of hearing. Went to another tmobile store and they were very pleasant and acommodating.

For any business owner , high-quality and timely work of the secretary is the part of success. I…read moreneeded a few months to decide and change the phone service to Improcom. I am satisfied with the quality of service and technical support.

The moment my numbers were transferred to Improcom Global Telecom there were no more issues with…read morethe phone system. Switching was sooooo simple! We just became free from *&%@(^!. Thank GOD! I would rate this company 5 perfect stars for every category sound quality, reliability, features, customer service and yes absolutely the price! For the amount I pay each month, I am really happy.

The staff was so pleasant and went above and beyond . Ask for Jinsel , Alex or shamima they were…read morethe staff that was there on Sunday and made everything so easy

From the owner: T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become…read moresynonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.