A friend recommend CPR to me when I mentioned that I was having issues charging my iPad Air. He had…read moreused them several times for his iPhone and spoke highly of their honesty and service. After my iPad completely stopped charging, I decided to try them out. They have clearly marked COVID precautions marked on the door. No more than two groups of customers in at a time (it's a small storefront). Masks are required and hand sanitizer is readily available near the door. I stopped in on a Sat afternoon to get an idea of what might be wrong and what it might cost. I explained to technician the issue and he believed that problem was probably with the charging port which would require micro-soldering. The estimate was $169 with it taking about 7- 10 days. I left feeling satisfied with diagnostic and a $10 coupon for service when I returned, I took it home to backup all my info to the Cloud and came back to CPR the following Thur. Another tech said the owner of the shop was actually in town from OK and could do the repair that night. New estimate was $129, both things were music to my ears! I left it there with request to get a call if they found something else wrong, like my battery. I didn't hear back so checked in on Friday about pickup. It was ready to go and for the second, lower priced quoted. Did I mention the lifetime warranty on repairs? IPad has worked like new since I got it on Friday (it's now Sun night). I appreciated the customer service and speed at which my repair was done. I'd definitely recommend CPR for all Apple repairs and will be back if I need additional help.

My iPad wouldn't charge, took it in, they cleaned the port and now it's fine. I'm so happy!!!read more

It's an actual Verizon store with actual Verizon employees. They were able to help me a year ago…read moreafter a terrible experience at a "satellite" Verizon store I visited previously. Go to this location if you are in the east Louisville area, be wary of others.

Wanted to give a shout-out to Andrea who works at the Middletown, KY store on Shelbyville Rd. She…read moreprovided my husband and I with great customer service, answering all our questions and concerns about purchasing new phones. At one time, she was able to provide service to three different customers at one time, while maintaining a professional mannerism. Thank you, Andrea, and we love our new phones. Sandra W.

Fixed my phone and thaj was so friendly & helpful. I took it to another spectrum center and they…read moretold me to go to a phone repair shop. Fastest service ever.

Breathing a sigh of relief - we've finally cut another tie with Spectrum and use them only for…read moreinternet. We believe their internet is top notch and overall it's reliable. Most recently we said goodbye to cable. It's unbelievably expensive and yet, tough to not have after indulging in it always. We realized how many favorite channels we have access to from streaming services. Other than Bravo, which is an easy add on for the Peacock service, we had everything that fills our relaxation time! Savings = $200/per month!!!! I feel so rich lol ... I can't wait to spend our dollars in other ways.

These people at the Apple Store are consistently wonderful! I always leave happier than I thought I…read morewould after each time I've needed to buy new Apple products or in getting help with devices I already own.

Very busy all the time. Good customer service. Busy but will get to you relatively quickly…read more If going to the Genius Bar, make sure to see the person standing by the outside entrance to check in. Something helpful to know. If you get there more than 30 minutes early, you'll have to wait to check in. They have several large tables to seat people and they assign you a seat. Once you are seated, you are in the queue. When you're next, the person assigned to you will know where to find you.

Everything! Stopped by because my iPad wouldn't charge. My husband took it inside, the guy checked…read moreit out, said it was fine, and try a different charger. I bought a new charger cord and it has been perfect since. Great company, great staff, I highly recommend.

Communication was excellent as well as repair. Finished in…read moretimely manner as stated by the technician. Also contacted other businesses which had to order the appropriate part, CPR had it available on hand which was really beneficial!

I got a new phone (Samsung Galaxy S25 FE). I am elderly and technologically challenged and needed…read moresomeone to set it up and activate it. Found Cellphone Doctor on google and called. Explained what I needed and was to to come on over! The owner did the job in 30-40 minutes and charge me a very reasonable price. Very pleased.

My IPhone 11 battery was degraded to the point that it would not a charge over 6 hours. I called…read morethe Cellphone Doctor and was able to drop off my phone for service immediately, and picked up in an hour or so. It works fine now, holds a charge and for a good price. I'm very happy with the service and professional help I received!

Albert(greg) saved me, he made the process of reapplying my eSIM easy as could be. I thought I…read morescrewed up brutally but he made sure it was gotten back. For free! Blessed to him, under 20 minutes too! GOAT

It's never fun to get some service done on your cell phone, laptop, internet etc. so it's hard to…read moreget excited and drop 5 stars here. I will say, the trio of guys in this store are professional, helpful, non-condescending (as many tech folks can be). They patiently worked through my issues and got me set up with as many discounts as possible. (Employer, paperless billing, etc)

Don't.even have to say anything about the actual repair lol everyone said it's unfixable unless…read moreit's Apple but they charge double what I paid. They use actual Apple parts (you can actually check this in settings) so with them being on apples time I wouldn't spam them for updates even though I kind of did. Elite customer service too, I called them because I thoughtt I had to pay a little extra to fix my horribly fried charger outlet for like a year and a guy I didn't even interact with told me not to worry about it. Im listing all the good stuff but it's getting too long lmao if ur in Kentucky especially Louisville and not willing to go to other states to get anything fixed just go to these guys and don't overthink it. Travis is the man too try getting him!

I want to thank yasan for his kindness over the phone and the repair he did for my phone. this…read moreplace is recommendable to everyone on my behalf! thank you tech restore! :-)

Service outages of 12 hours plus Keep saying service restored by certain times. I've gone through…read more4 different times. Now it's no idea when they will restore

Spectrum is reasonably priced, great variety of stations, & good on demand. However, I do miss…read morebeing able to record a program & fast forward through the commercials.