No response when I contact them. Just an automated respnse that said I had reached them after…read morehours. They should have respnded by text email or phone if they want my business.

From the owner: We strive to offer the very best quality of service in every endeavor. We never settle for second…read morebest, and always have your satisfaction set as our top priority. It’s who we are, and we're proud of it.

I came to Kansas very recently, around a couple of hours ago and needed to get a phone plan for…read moredata and the like. We genuinely did not know what to expect since the beginning of our arrival my family ran into some complications. Nathan W. was the individual who helped us in our T - Mobile plan and he was genuinely the highlight of our first impression here at Kansas. He was kind, genuine, really helpful and most importantly really understanding and just a through and through 20/10. God Bless Him.

WARNING! T-MOBILE SCAMMERS AND THIEVES! What the hell????…read moreWhy are we damn employees of a damn company lying to me? I turned in my equipment for a trial period and now I'm getting bills from debt collectors! What the fuck? The company are crooks. Very great scammers! I don't advise anyone to use this service! They do everything just to sell and fulfill their plan. But they can never help you in ordinary questions..... They did not close my contract, they did not indicate that I returned all the equipment and now I have a debt on me that was transferred to a collection agency. They made my life a living hell. I had to call and text them every fucking day to get them to fix my problem. But as it turned out, they just told me they would help me but did nothing!!!! Are you serious? This is your fault and your mistake!!! Get ready for a lawsuit!

They open at 10:00 AM but saw me waiting and unlocked the doors a couple of minutes early. I…read moreexpected a long wait and lots of time needed to fix the problems I was having with my new phone. An employee named India was so friendly and kind. She fixed my problem(s) with my phone connections and helped me figure a few things out quickly. I was wowed. If I have any more issues I know where to go and who to look for.

I went to the T mobail store at 3211 S Iowa St Lawrence, KS 66046 to get a home internet…read moreconnection. The store staff tried to do it for a long time and gave me a contract where they made a mistake in my name, apparently to "just sell and fulfill their plan" and they didn't even help me set up my internet. For 2 weeks I could not get into my personal account, call center employees could not help me. NONE of the T Mobile employees could not help me for two weeks!!!! I decided to close my contract during the trial period not to deal with this "dirty company" that could not do anything for me. Went to the office at 4801 Bauer Farm Dr Unit H , Lawrence, KS 66049 to close my contract. The employee took my equipment and said he closed my contract and said I would be refunded the activation fee (which is $35 not including tax). A month later I find out that my contract is not closed and I even got a bill for another $33. This pathetic dirty company steals my money over and over again. I will not let this go and I will make sure you give me my money back!