1. Catrina Marshall Mobile Notary

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Catrina Marshall Mobile Notary

3.0 (2 reviews)
Closed • 6:00 pm - 8:00 PM

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Response time

10 minutes

Response rate

100%

Services - Catrina Marshall Mobile Notary

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3 years ago

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Ask the Community - Catrina Marshall Mobile Notary

The UPS Store

The UPS Store

(26 reviews)

I worked with the owner of the store and received a full refund with no issues. I have no issues…read morewith this store. I took a USB drive in to store 3349 (6021 SW 29TH ST STE A TOPEKA, KS 66614). This drive had 34 PDF files. I asked the person to print the files, two sided, B&W. These files were printed at a cost of $14.16. When I got home I discovered that all the files had been printed as one file. There were no blank pages denoting the end of the file. So page 3 file 1 would be printed on one side and the back page would have page 1 of file 2. I took the documents back and explained they were printed incorrectly. The clerk / store manager printed the files correctly and charged me an additional $18.48. I protested telling him he had printed the files incorrectly. He insisted he did not. I, of course, had no choice but to pay as I needed the documents. I have taken multiple files to this store in 2016 and 2017 and they have been printed correctly with no issues. In addition, I have used the store web site for printing and submitted multiple files and had no issues. I cannot imagine why anyone would select all files and print them as one document. If I had wanted that I would have created one file with the documents in the order I wanted them. The issue that got me is that this person insisted that his interpretation of what he should do was correct and that I had specified that he do so. I concede I told him to print the files two sided and B&W. However, based on my previous experiences with store personnel and the web site and my own common sense I did not conceive that this person would select all the files and treat them as one. Be very careful what you specify. I do believe this individual should be retrained to at least ask clarifying questions if there is any possibility of a misinterpretation of a customer's request.

After looking on Google reviews (I hang out there more since my reviews are appreciated) and saw…read moreall of the negative reviews and thought I would at least try it. Service requested : poor customer service, the girl behind the counter was more interested in her cell phone! I had to repeat five times the spelling of my name. Value: I will see exactly what condition my package arrives in since there was no "business area" to tape my box.

Catrina Marshall Mobile Notary - notaries - Updated October 2026

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