Internet went out. Tried the chat service and was cut off 2 times. Then called, hung up on after 30…read moreminutes. Took 2 more calls to determine their equipment was defective. Said they would send a replacement. Called later in week and no replacement ordered. As of this moment I haven't received the replacement. Worst customer experience I have had. Not getting the service I paid for. Tech support is a nightmare. I honestly think a one star rating is too kind.

Don't do it. What a nightmare. Where do I start? Service…read moreinstallation occurred, tech left. Right after he left, service would intermittently cut out every 10 min or so for about 10-15 min. Imagine trying to watch a show or god forbid you work from home. I had to connect to my mobile hotspot and contacted frontier to have them help fix the issue. That's the second issue: Customer service is so incredibly aggravating. They use an AI chatbot that is worthless. And the app itself crashes while waiting to connect to an actual agent. The agent scheduled me for the upcoming Saturday. But...he scheduled the wrong date. I checked in on Thursday to confirm they were coming on Saturday because i got a text message saying they were scheduled for Friday. He assured me more than once that it was indeed scheduled for Saturday. Tech shows up on Friday and I'm not home. Wtf. And because I work during the week, I'll have to wait another week for a Saturday appointment? I think not. NEXT! My circumstances might not be yours but just be advised that you won't have access to efficient customer service if you have an issue. It seems pretty cut and dry. You pay for service and should have an expectation of receiving just the basic service. I don't need anything special. Now I am just going to cancel and hope they reverse charges for service I never received.

Michael is the man! He responded to my inquiry in about 3 minutes and had a can-do attitude about a…read moretricky ethernet job I needed done. It was for a room that didn't have any ethernet panels built into the house, so he got creative about how to run a hard connection from the downstairs modem into this bedroom. I can tell he genuinely takes pride in his work. So glad I found him!

I moved into a new place where it was still wired for telephone. Luckily, it was Cat 5e and just…read moreneeded to be reterminated. The WiFi in my home office was abysmal, and I work and run my business from home so I needed to be up and running as soon as possible. Michael was one of the first people to respond to me and offered to come over the next day. He was knowledgeable over the phone, and for some reason was one of the only people who I reached out to that understood what I was talking about. He provided an on-site estimate and reterminated the telephone cables to data the same day. His quote was comparable to others I reached out to. I felt more comfortable going with Michael because I was able to look up his license at the CSLB. I now have ethernet at my home office thanks to Michael. I wish I had him reterminate the other cables while he was here, because I would definitely hire him again once I get around to finding out what I want to do with the other telephone jacks at my home.

What a very professional company, speaking with the personnel at this company was joy, everyone was…read morevery nice and polite and professional, they provide great service and quality. I highly recommend them

As a small business, any commitment to services is incredibly thought out. I found Dove when I…read moreneeded them most and they have turned my office's communications around. Not only are they reliable, their services are consistent and their customer service is incredibly accommodating. I feel like they are on my side and they understand where I need to budget and where I can commit to additional expenses, never at the sacrifice of service on their part though.

I cannot recommend Mark at Telesystems highly enough! I have an older home with no existing…read moreethernet hookups and a pretty complex setup--over 25 cables needed to be run up from the crawl space and down from the attic, plus installation of a rack with switches. Mark handled it all with absolute precision and an attention to detail that was nothing short of a masterclass in how this kind of work should be done. As someone who works in tech, having a reliable and high-performance network is critical for my daily uploads and downloads--and thanks to Telesystems, everything came out perfectly. The setup is not only functional but also incredibly clean and professional. If you're looking for someone who truly knows what they're doing and takes real pride in their work, Mark is your guy. This was A+ service from start to finish.

Prompt service. They came up with a game plan and executed to my satisfaction. We ran into a…read moreservice provider issue, but pressed a head until resolved. I had some follow-up questions that were immediately answered. I recommend for a personalized network set-up.

Couldn't be happier with the service. Paul and Travis were on time, professional, organized, and…read morethey explained each step of what they were doing. Legitimately happy to recommend them to anyone.

I've hired Paul a couple times to convert some phone ports to Ethernet. He did a great job and…read moreworks efficiently. Also he's overall a really friendly guy.

Great price. Great equipment. Great people. What more can I say. I highly recommend them.read more

Thanks for Novatech's professional and fast service, these guys are amazing on installing the…read moresecurity system for my investment property. Followed all the rules from HOA, job finished in 5 hours.

Brian and his assistant did a fantastic job of retrofitting my house with more network drops! I had…read moreexceptionally high requirements for the 10 drops I needed in my house. I spec'd out datacenter grade CAT6A and associated components. Brian's work is very high quality and he was very flexible and always listened to exactly what I wanted. And trust me, I was VERY specific, as I'm an IT Pro/Blogger. I'm VERY hard to please, and I was very happy with the work. I wanted my wiring closet to look like a work of art, and it does! While I connected and labeled the patch cables myself, his home run keystone runs were exceptionally tidy. I would hire him in a second for any future drops.

After hiring 3 'networking' companies, hundreds of dollars later and having Spectrum come to the…read morehouse twice, Brian with Simply Wired saved my sanity. We have a decent sized house, and the Internet wasn't working consistently to all areas for a few years. The first tech who came out, was here for at least 6 hours and could not figure out what the problem was. The second company I hired, charged me a fee to come out and take a look. He was here for about 15-20 minutes and told me I needed to upgraded my equipment and charged me $200. He said there was something unplugged, which there wasn't. After he left the Internet was still not working properly. I found Simply Wired on Yelp, and boy am I happy camper. He came out for a free consultation, sent me a quote within a few days and a list of equipment I needed to purchase (my old equipment was a few years old and I just wanted to start new anyways). After receiving all the items, Brian came out and set it all up. My 'wire closet' or whatever it's called was so messy and full of old wiring and equipment that we couldn't even close the door. Not only can we close it now, but it looks amazing. He also used some of my old equipment to help boost the signal in certain areas. After the install, I had a couple of questions, texted him and he immediately responded. Brian is professional, reasonably priced, has great communication and smart! Don't hesitate to hire him. I only wish I found him sooner!