Best Verizon experience around. They consultant and transfer the data to your new phone. Like the…read moreold Verizon corporate stores used to do.

I can't say enough good things about the ongoing customer service I received and am still receiving…read morefrom Tyler Williams. He was excellent in every way when we signed up for three new phones, but more importantly, he has helped me twice now in navigating questions /problems I have had ( like adding/deleting services) after the sale. Quite often, once you buy something, the service ends or is not so great... not here. I feel like I have a personal sales representative when I have issues. I will continue to contact him at the Verizon store and to heck with the 800 number. Thanks again, Tyler!

My husband and I were visiting the Verizon Store in Kernersville last week. We had so much trouble…read moretrying to find out information for his mother's account (she passed in April) and we could never get resolve on the phone. We went to see if we could talk to someone in person. We were fortunate to get a young man named Reece to help us. It was his first day on the job. What a great young man he was - so patient and did everything he could to help us (even though I'm sure he would have appreciated if we were purchasing something) . We spent a long time in there, as they couldn't find many short cuts to customer service either. But we did get to know that he is a unique, hard working young man and we actually had a lot in common. He even gave us his phone number in case we ever needed him for anything (rest assured if we are ever needing anything from Verizon we will use his number). We also appreciated that the manager came over a few times to make sure he was doing the right things. I wrote this because we actually live in Richmond, VA and our experiences from the past with Verizon is usually understaffed and everyone hurrying you along. It was a breath of fresh air and we appreciated feeling like we mattered in a society that sometimes make you feel like you don't.

I would strongly discourage anyone from using uBreakiFix for MacBook repairs. In July 2025, I…read morebrought my MacBook in because the screen was broken, and I was charged over $500 for a replacement. After the repair, I noticed they did not install an authentic Apple screen. Instead, they used a cheap aftermarket screen that did not even include the MacBook logo branding that normally appears on startup. Only a few months later, the replacement screen completely failed. In November 2025, the computer suddenly shut off and the screen went black despite the laptop not being dropped, damaged, or mishandled in any way. It had mostly been sitting untouched. When I contacted the store, instead of taking responsibility or offering a reasonable solution, I was told that "MacBook cases can sometimes cause screen damage," which makes absolutely no sense considering the circumstances. For the amount of money they charge, customers should expect genuine parts, quality repairs, and accountability when something goes wrong. My experience was extremely disappointing, and I feel misled about the quality of the repair I paid for.

Cameron was able to fix my charging port on the spot. It was a Motorola one 5g ace, and it took…read moreless than a half hour.

Professional, prompt, friendly service at a very reasonable price! I was visiting Greenville when…read moreGrandson's IPhone6 screen needed repair. Phone was repaired within 15 minutes along with a detailed explanation of the functions of inner parts which Grandson & I found very interesting. Highly recommended service!

I dropped my phone 3 times on concrete. Immediately the screen turned black and showed vertical…read morelines through the screen. Took my phone to Frank the next morning and within 10 minutes I had a new screen. My experience was wonderful, price was reasonable and Frank was AMAZING! Thank you so much for your help!

Based on my experience with this repair company when my smartphone needed repair…read more Techy checks off all the boxes in what I look for in a company and service. Well-rounded knowledge Polite (ie acknowledges a customer's presence even if involved in another task) Pleasant to work with even under trying circumstances Reasonable and fair pricing Wants your business - works from 10am to 11pm 7 days a week Will bend over backward to provide what is needed Well stocked store Honest Ethical You cannot go wrong going to this repair service. Walking out of the store, it is likely you'll have a smile on your face from your experience.

this phone repair store offered me the cheapest price for my broken iPhone 12. also they have all…read morekind of accessories